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Retaj Alhayat

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Photo gallery for Retaj Alhayat

Restaurant
Restaurant
Front of property
Mini-fridge, electric kettle
Double Room | Premium bedding, free WiFi, bed sheets, wheelchair access

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Majed Prince Road, Makkah, Makkah Province, 24238
  • Place, Al Malaa Cemetery
    ‪20 min walk‬
  • Place, Masjid Al-Jinn
    ‪20 min walk‬
  • Place, Great Mosque of Makkah
    ‪2 min drive‬

Room options

View all photos for Double Room

Mini-fridge, electric kettle

Double Room

  • 269 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Mini-fridge, electric kettle

Triple Room

  • City view
  • 269 sq ft
  • Sleeps 3
  • 4 Twin Beds

View all photos for Quadruple Room

Shower, free toiletries, towels, soap

Quadruple Room

  • City view
  • 269 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Shower, free toiletries, towels, soap

Single Room

  • City view
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Makkah

Located in Al Khansa within 2 miles (3 km) of Great Mosque of Makkah, Retaj Alhayat is within a few miles (5 km) of other popular sights such as Kaaba. This 370-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Al Malaa Cemetery - 20 min walk - 1.1 miles
  • Masjid Al-Jinn - 20 min walk - 1.1 miles
  • Great Mosque of Makkah - 2 min drive - 1.6 miles
  • Safa and Marwah - 4 min drive - 2.3 miles
  • Kaaba - 4 min drive - 3.0 miles

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪موكاتشينو - ‬17 min walk
  • ‪كفتريا حماده - ‬15 min walk
  • ‪مطعم النور - ‬14 min walk
  • ‪مطعم الجزيرة للمشويات التركية - ‬8 min walk
  • ‪مطبق السندي - ‬10 min walk

About this property

Retaj Alhayat

At Retaj Alhayat, guests have access to free WiFi in public areas. Free valet and self parking are available—or if you're not driving, take the shuttle from the hotel to the airport (available 24 hours) for AED 198 per vehicle. Front-desk staff can answer questions 24/7, and assist with concierge services, luggage storage, and access to locker space.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Beds sport premium bedding and bathrooms offer free toiletries. Other standard amenities include electric kettles and wardrobes or closets. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free area shuttle up to 1,800 m
  • Free covered self parking on site
  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Family friendly

  • Free area shuttle
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator (48 inch wide door)
  • Front entrance ramp
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (38 inches high)
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (40 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from February 14 2026 to March 14 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: AED 198 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: AED 100 (from 1 to 10 years old)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 4:00 PM—-7:00 AM
  • Check-out: 12:30 PM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? This property offers free parking.
Property Registration Number 10002213

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Retaj Alhayat Hotel
Retaj Alhayat Makkah
Retaj Alhayat Hotel Makkah

Frequently asked questions

What's there to do near Retaj Alhayat?

This hotel is situated in Al Khansa, close to Great Mosque of Makkah and Kaaba. You'll also find Cave of Hira and Souk Al-Khalil within a short drive.

Is parking available on site at Retaj Alhayat?

Yes, valet parking and self parking are offered for free at the hotel. Accessible parking is also available for guests.

Does Retaj Alhayat feature a casino on the premises?

No, Retaj Alhayat doesn't have a casino.

Will I find an indoor pool at Retaj Alhayat?

No, there is no indoor pool at this hotel.

Is Retaj Alhayat a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as a restaurant and concierge services.

Are there hot tubs at Retaj Alhayat?

No, this hotel doesn't have a spa tub.

Does Retaj Alhayat have a restaurant with a breakfast menu?

No, Retaj Alhayat doesn't have a restaurant that serves breakfast.

Will Retaj Alhayat allow pets to stay for free?

No, pets and service animals aren't allowed at Retaj Alhayat.

Are there connecting rooms at Retaj Alhayat?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Retaj Alhayat?

No, there aren't any guestrooms with balconies at Retaj Alhayat.

Retaj Alhayat Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 7 out of 16 reviews
Rating 8 - Good. 1 out of 16 reviews
Rating 6 - Okay. 4 out of 16 reviews
Rating 4 - Poor. 0 out of 16 reviews
Rating 2 - Terrible. 4 out of 16 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

6/10 Okay

ALI, Strongsville

Liked: Property conditions & facilities
Disliked: Amenities
Not bad I rate it as two star hotel water kettle available refrigerator, refrigerator, hand towels the bed wire clean. The air condition was very good.
Stayed 7 nights in Nov 2025

10/10 Excellent

Mohammad Suha

Stayed 15 nights in Sep 2025

6/10 Okay

Iqbal

Traveled with family
Liked: Staff & service, property conditions & facilities
The hotel we booked was not the one we ended up in, it is a sister hotel of the one we booked, my group and I were told just as we landed in the airport that the hotel we booked (Retaj Al Hayat) had closed down for unforeseen circumstances (I don't believe this).I didn't realise this till we arrived at the premises and realised the hotel was shut! Luckily there was a random guy around the area who told us to call a number, I didn't have any mobile data so when I eventually did i had recieved messages on Expedia from the hotel managersaying that we needed to go to their other hotel which was in another loaction, this was not great after a long flight! The staff were good and helped when they could, English was not their first language and this is something they need to work on, overall we managed to communicate through Google translate etc The hotel is located on a huge hill which I would not recommend for any elderly or children, they do have a buggy service/ golf cart which is available 24/7 to take you down the hill and up the hill when required, you have to call them on a mobile phone for the to send it down, the traffic at the drop of point is horrendous and usually you end up stuck their for 10-15 minutes etc. It says the walk from the hotel is 10-15 minutes to the mosque ..this is not true it is at least 25 minutes before you enter the Haram at least on the outskirts .. I would use Uber to order taxis as they all charge you double and Uber worked great for us.
Stayed 7 nights in Sep 2025

2/10 Terrible

Abu

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Khaled Mohamedwagdy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well I would love to share my experience and I know it will be a weird one . What happened is when I went there I found out that the hotel is closed and under construction so I was so disappointed , then I was able to get hold off the manager and he apologized for me and transferred me to a different hotel the other hotel name was alosol almasiah الاصول الماسيه a very nice hotel and so close to the haram .not sure whose mistake was ? Expedia or the hotel .so the 5 starts rating is not for Retaj Alhayat it is for the other one and the manager
Stayed 5 nights in Aug 2025

10/10 Excellent

abdullah

Liked: Cleanliness, staff & service, property conditions & facilities
amazing
Stayed 1 night in Feb 2025

10/10 Excellent

Abdoulaye, Atlanta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was wonderful, the only thing missing is no microwave in the room, I Will came back Insha Allah
Stayed 6 nights in Feb 2025

6/10 Okay

Momota

The property itself nice for the price but bit far
Stayed 1 night in Jan 2025

6/10 Okay

Aboubakr

Stayed 1 night in Oct 2025

2/10 Terrible

ahmad

Die Unterkunft war geschlossen. Ich wurde abgezogen. Ich möchte sofort mein Geld zurück haben
Stayed 5 nights in Aug 2025

8/10 Good

Chattah

Traveled with group
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025