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Novotel Makkah Thakher City

4.0 star property
VIP Access

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Photo gallery for Novotel Makkah Thakher City

Lobby sitting area
Executive Room, 1 King Bed | City view
Exterior
Minibar, in-room safe, desk, laptop workspace
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
Al Andalus District, PO Box 4575, Makkah, Makkah, 24237
  • Place, Al Malaa Cemetery
    ‪2 min drive‬
  • Place, Masjid Al-Jinn
    ‪2 min drive‬
  • Place, Kaaba
    ‪4 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • City view
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • City view
  • 646 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Family Triple Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Triple Room, Multiple Beds

8.0 out of 10
Very good
(3 reviews)
  • City view
  • 646 sq ft
  • Sleeps 7
  • 1 King Bed and 2 Twin Beds

View all photos for Family Twin Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Family Twin Room, Multiple Beds

  • City view
  • 646 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Superior Room, Multiple Beds

Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

  • City view
  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room, 3 Twin Beds

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room, 3 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 323 sq ft
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Makkah

Located in Rie Adhakhir, Novotel Makkah Thakher City is within a few miles (5 km) of popular sights such as Safa and Marwah and Well of Zamzam. This 4-star hotel welcomes guests with 1461 rooms and conveniences like free in-room WiFi, free self parking, and a gym.

What's nearby

  • Al Malaa Cemetery - 2 min drive - 1.2 miles
  • Masjid Al-Jinn - 2 min drive - 1.2 miles
  • Kaaba - 4 min drive - 3.0 miles
  • King Fahad Gate - 4 min drive - 3.0 miles
  • The Clock Towers - 4 min drive - 3.2 miles

Getting around

  • Makkah Station - 19 min drive
  • King Abdulaziz Intl. Airport (JED) - 72 min drive

Restaurants

  • ‪موكاتشينو - ‬17 min walk
  • ‪مطعم آريانا للرز البخاري - ‬4 min drive
  • ‪كفتريا حماده - ‬3 min drive
  • ‪مطبق بن شرف - ‬3 min drive
  • ‪مطعم النور - ‬3 min drive

About this property

Novotel Makkah Thakher City

Guests of Novotel Makkah Thakher City enjoy a gym, free WiFi in public areas, and a business center. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with luggage storage and concierge services. Additional amenities include a banquet hall, a porter/bellhop, and a water dispenser.
Guests can expect free WiFi and 55-inch Smart TVs with satellite channels. Beds are dressed in pillow menus and bathrooms offer hair dryers and toothbrushes and toothpaste. Minibars, safes, and phones are also available. Housekeeping is available on request.
Recreational amenities at the hotel include a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 120 for adults and SAR 60 for children
  • 3 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service

Business services

  • 6 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 10 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 120 for adults and SAR 60 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 6:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.
Property Registration Number 10002107

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a fire extinguisher and a smoke detector.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No alcohol is served or permitted at Novotel Makkah Thakher City.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Novotel Makkah Thaker City
Novotel Makkah Thakher City Hotel
Novotel Makkah Thakher City Makkah
Novotel Makkah Thakher City Hotel Makkah

Frequently asked questions

Are free cancellation options available at Novotel Makkah Thakher City?

Novotel Makkah Thakher City offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Novotel Makkah Thakher City?

As of Mar 13, 2026, prices found for a 1-night stay for 2 adults at Novotel Makkah Thakher City on Mar 26, 2026 start from $48, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Novotel Makkah Thakher City?

This hotel is situated in Rie Adhakhir, close to Great Mosque of Makkah and Kaaba. You'll also find Souk Al-Khalil and Well of Zamzam within a short drive.

Is there parking available at Novotel Makkah Thakher City?

Yes, secured self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Novotel Makkah Thakher City include a casino on the premises?

No, Novotel Makkah Thakher City doesn't have a casino.

Is there an indoor pool at Novotel Makkah Thakher City?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Novotel Makkah Thakher City?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar, and a pillow menu.

Are there hot tubs at Novotel Makkah Thakher City?

No, this hotel doesn't have a spa tub.

Does Novotel Makkah Thakher City feature a restaurant that includes a breakfast menu?

Yes, Novotel Makkah Thakher City has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Novotel Makkah Thakher City allow pets to stay for free?

No, pets and service animals aren't allowed at Novotel Makkah Thakher City.

Are there connecting rooms at Novotel Makkah Thakher City?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Are there rooms with balconies that I can book at Novotel Makkah Thakher City?

No, there aren't any guestrooms with balconies at Novotel Makkah Thakher City.

Novotel Makkah Thakher City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 576 out of 857 reviews
Rating 8 - Good. 144 out of 857 reviews
Rating 6 - Okay. 63 out of 857 reviews
Rating 4 - Poor. 27 out of 857 reviews
Rating 2 - Terrible. 47 out of 857 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ermal

Liked: Cleanliness, amenities, property conditions & facilities
Everything is as advertised. Prepare yourself to walk a good 20-25 mins to the Masjid .
Stayed 2 nights in Dec 2025

10/10 Excellent

Jafar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast. And the shuttle service to the Haram was excellent. Leaves every half hour.
Stayed 2 nights in Dec 2025

10/10 Excellent

ABDULFETAH

Liked: Cleanliness, staff & service, property conditions & facilities
Mashallah staffs are so nice! Thank you for hospitality.
Stayed 8 nights in Nov 2025

10/10 Excellent

Ahmid

Liked: Cleanliness, staff & service, amenities
WHAT A HOTEL! No amount of praise can be enough! The staff excellent, cleanliness spotless!! Will defo be staying again when I visit Saudi again. Should be a 5 star if you ask me!
Stayed 5 nights in Nov 2025

2/10 Terrible

Kashifa, Bronx

Traveled with family
Disliked: Cleanliness, amenities
Didn’t like the services at all
Stayed 5 nights in Nov 2025

10/10 Excellent

Ismael

Liked: Cleanliness, amenities, property conditions & facilities
Good price
Stayed 2 nights in Nov 2025

10/10 Excellent

Ilham

Stayed 2 nights in Dec 2025

10/10 Excellent

Esma

Stayed 4 nights in Nov 2025

10/10 Excellent

Imtiaz

Stayed 7 nights in Nov 2025

10/10 Excellent

Ermal

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Dec 2025

10/10 Excellent

Mariam

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, the staff were very helpful and accommodating, and everything was very straight forward. I stayed at this hotel for an umrah trip and took taxis around to be dropped off closer to the haram and the process of booking was very easy and it was very affordable. The hotel isn’t too far from the haram, sound 10-15 mins.
Stayed 3 nights in Nov 2025

8/10 Good

Amr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, excellent elevator services, shuttle busses are perfectly fine
Stayed 6 nights in Nov 2025

10/10 Excellent

Nazifa

Stayed 4 nights in Nov 2025

10/10 Excellent

Mohammed

Alt mega
Stayed 6 nights in Nov 2025

8/10 Good

Warda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

Samer Saad Dawood

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I've stayed in many hotels, both abroad and here at home, but Novotel truly stands out as one of the best I've ever experienced. The service was exceptional, the rooms were spotless, and the view was beautiful. I have visited many hotels, both overseas and in this country. Novotel was one of the most excellent hotels I have ever seen in my entire life, in terms of service, clean rooms, great views, and excellent food. The food was delicious.
Stayed 2 nights in Nov 2025

10/10 Excellent

Fatimata samba

Liked: Cleanliness, property conditions & facilities
It was wonderful
Stayed 2 nights in Nov 2025

10/10 Excellent

Ahsan

Stayed 13 nights in Nov 2025

6/10 Okay

Khwaja

Traveled with family
Liked: Cleanliness, property conditions & facilities
Good location, shuttle, breakfast. The main issue was parking. Mostly the parking lots were full. They need to create more parking space. Thanks!
Stayed 3 nights in Nov 2025

10/10 Excellent

Shaima

Traveled with family and small children, Traveled with family
Liked: Amenities, property conditions & facilities
كان جيد جدا ومريح ولكن اريد التنبيه من اجل النظافه اكثرر وخاصتاً في الغرف
Stayed 5 nights in Nov 2025

10/10 Excellent

Djalil

Liked: Cleanliness, staff & service, amenities
Very good
Stayed 5 nights in Nov 2025

8/10 Good

Alhaji Sainna

Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel was good and the reception is very responsive. The room is clean and cozy but the room service is very poor. They only tidy your room when you ask them. At first they will tidy it but if you didn’t tip, they will stop coming and even if you request, they will do your bed and change your towels, that’s it. The potters are arrogant too, especially if you are black, you will have to ask them a few times before they will reluctantly assist you with the luggages, they are more attentive to the Arabs.
Stayed 9 nights in Nov 2025

10/10 Excellent

Omoniyi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 6 nights in Nov 2025

2/10 Terrible

Afroz

Disliked: Cleanliness, property conditions & facilities
No room service no staff around and it’s too far from Haram and bus service is not great. Will not recommend to family
Stayed 4 nights in Nov 2025

10/10 Excellent

Mohammed

Stayed 4 nights in Nov 2025