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Doubletree by Hilton Jabal Omar Makkah

4.0 star property

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Photo gallery for Doubletree by Hilton Jabal Omar Makkah

Exterior
Premium bedding, minibar, in-room safe, desk
Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services

Explore the area

View in a map
Ash Shubaikah Jabal Omar, Makkah, 24231
  • Place, Great Mosque of Makkah
    ‪6 min walk‬
  • Place, Souk Al-Khalil
    ‪6 min walk‬
  • Place, Kaaba
    ‪11 min walk‬

Room options

View all photos for Accessible King Room

Premium bedding, minibar, in-room safe, desk

Accessible King Room

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • City view
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed (Haram)

Premium bedding, minibar, in-room safe, desk

Presidential Suite, 1 King Bed (Haram)

  • Sleeps 6
  • 1 King Bed

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

8.8 out of 10
Excellent
(41 reviews)
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds

Junior Suite, 2 Twin Beds | Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds

  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Bay View

Premium bedding, minibar, in-room safe, desk

Junior Suite, 2 Twin Beds, Bay View

7.4 out of 10
Good
(3 reviews)
  • Bay view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Twin Beds, Connecting Rooms

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 4
  • 2 Twin Beds

View all photos for Family Room, 2 Twin Beds, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Twin Beds, Connecting Rooms

8.0 out of 10
Very good
(4 reviews)
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe King Room

Premium bedding, minibar, in-room safe, desk

Deluxe King Room

  • Sleeps 3

View all photos for Deluxe King Room with Partial Haram View

Premium bedding, minibar, in-room safe, desk

Deluxe King Room with Partial Haram View

  • Sleeps 3

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Lobby

Jumeirah Jabal Omar Makkah

Makkah City Center
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.4 out of 10, Exceptional, 618 reviews
$147 nightly
The price is $177
Apr 22 - Apr 23
Total with taxes and fees
Jumeirah Jabal Omar Makkah

About the neighborhood

Makkah

Located in Makkah City Center, Doubletree by Hilton Jabal Omar Makkah is within a 10-minute walk of popular sights such as As-Haabee Exhibition and Alkhalil Courtyard. This 676-room, 4-star hotel has conveniences like 2 restaurants, 24-hour room service, and free in-room WiFi. Centrally located in Makkah, the hotel is connected to a shopping center and also a short walk from Souk Al-Khalil and Great Mosque of Makkah.

What's nearby

  • Great Mosque of Makkah - 6 min walk - 0.4 miles
  • Souk Al-Khalil - 6 min walk - 0.4 miles
  • King Fahad Gate - 8 min walk - 0.4 miles
  • The Clock Towers - 9 min walk - 0.5 miles
  • Kaaba - 11 min walk - 0.6 miles

Getting around

  • Makkah Station - 12 min drive
  • King Abdulaziz Intl. Airport (JED) - 73 min drive

Restaurants

  • ‪Namq Cafe | نمق كافيه - ‬6 min walk
  • ‪Hyatt Regency Lobby - ‬6 min walk
  • ‪ALBAIK | البيك - ‬8 min walk
  • ‪لحظة كيف - ‬5 min walk
  • ‪Executive Lounge - ‬3 min walk

About this property

Doubletree by Hilton Jabal Omar Makkah

Guests of Doubletree by Hilton Jabal Omar Makkah enjoy free WiFi in public areas, conference space, and a terrace. If you drive, self parking is SAR 215 per day, and there's also a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and securing valuables. Additional amenities include a banquet hall, an ATM, and a gift shop.
Guests can expect free WiFi and 49-inch LED TVs with pay movies. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and minibars are also standard.

Similar properties

Exterior
voco Makkah by IHG
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 608 reviews
$59 nightly
The price is $71
Mar 31 - Apr 1
Total with taxes and fees
voco Makkah by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free area shuttle up to 500 m
  • Covered self parking on site (SAR 215 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: SAR 70 to 250 for adults and SAR 40 to 125 for children
  • 2 restaurants
  • A coffee shop/cafe

Family friendly

  • Free area shuttle
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 2 meeting rooms
  • 250 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 49-inch LED TV
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for SAR 600 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately SAR 70 to 250 for adults, and SAR 40 to 125 for children
  • Covered self parking fee: SAR 215 per day
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: SAR 600 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-3:00 AM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 10002349

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Couples must provide proof of marriage to share a room.
  • No cribs or infant beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

DoubleTree by Hilton Makkah Jabal Omar Property Mecca
DoubleTree by Hilton Makkah Jabal Omar Property
DoubleTree by Hilton Makkah Jabal Omar Hotel
DoubleTree by Hilton Makkah Jabal Omar Mecca
DoubleTree by Hilton Makkah Jabal Omar Hotel Mecca
DoubleTree by Hilton Makkah Jabal Omar
Doubletree by Hilton Jabal Omar Makkah Hotel
Doubletree by Hilton Jabal Omar Makkah Makkah
Doubletree by Hilton Jabal Omar Makkah Hotel Makkah

Frequently asked questions

Is a free cancellation option available at Doubletree by Hilton Jabal Omar Makkah?

Doubletree by Hilton Jabal Omar Makkah provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at Doubletree by Hilton Jabal Omar Makkah?

As of Mar 30, 2026, prices found for a 1-night stay for 2 adults at Doubletree by Hilton Jabal Omar Makkah on Apr 6, 2026 start from $161, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Doubletree by Hilton Jabal Omar Makkah?

This hotel is situated in Makkah City Center within a short 11-minute walk of Great Mosque of Makkah and also 15 minutes on foot from Kaaba. You'll also find Souk Al-Khalil and Well of Zamzam less than a mile away.

Is parking available on site at Doubletree by Hilton Jabal Omar Makkah?

Yes, covered parking is offered for SAR 215 per day. Wheelchair-accessible parking is also available for guests.

Does Doubletree by Hilton Jabal Omar Makkah feature a casino at the property?

No, Doubletree by Hilton Jabal Omar Makkah doesn't have a casino.

Is there an indoor pool at Doubletree by Hilton Jabal Omar Makkah?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Doubletree by Hilton Jabal Omar Makkah?

Couples will appreciate amenities at this hotel, including 24-hour room service and premium bedding in each guestroom, and some feature bay view.

Are there hot tubs at Doubletree by Hilton Jabal Omar Makkah?

No, this hotel doesn't have a spa tub.

Does Doubletree by Hilton Jabal Omar Makkah have a restaurant with a breakfast menu?

Yes, Doubletree by Hilton Jabal Omar Makkah has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Doubletree by Hilton Jabal Omar Makkah allow pets to stay free of charge?

No, pets and service animals aren't allowed at Doubletree by Hilton Jabal Omar Makkah.

Are there connecting rooms at Doubletree by Hilton Jabal Omar Makkah?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Are there rooms with balconies that I can book at Doubletree by Hilton Jabal Omar Makkah?

No, there aren't any guestrooms with balconies at Doubletree by Hilton Jabal Omar Makkah.

Doubletree by Hilton Jabal Omar Makkah Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 722 out of 1001 reviews
Rating 8 - Good. 167 out of 1001 reviews
Rating 6 - Okay. 55 out of 1001 reviews
Rating 4 - Poor. 17 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Ammara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing breakfast. There’s a shuttle that takes you from the hotel to the haram.
Stayed 2 nights in Mar 2026

10/10 Excellent

Saer

Clean room and good staff
Stayed 3 nights in Feb 2026

10/10 Excellent

hatem

Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Easy check in and out. Good food.
Stayed 2 nights in Dec 2025

10/10 Excellent

Shahbaz

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Dec 2025

8/10 Good

sadia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In general, it was a decent stay. However, some things were badly handled: 1- the hotel is advertised as being a short walk to the Haram from the hotel bus drop off. There is no map given on how to find your way back to the bus pick up (for first timers). My 80yr old mother and I, after umrah, ended up walking more 40 mins and got lost. It would be nice if some instructions were put in the room or bus on how to find your way back (i.e. leave by gate 79, walk to the Conrad, take the lift etc). To avoid this the next day, we asked the lady at the transport desk how to find the bus stop for the return journey. She was clueless, shrugged her shoulders and said she didn't know and went back to her phone and didn't even TRY to help further! What is she even doing at the Transport Desk if she can't help with such a basic question? 2- My 80yr old mum and I had booked two separate rooms in the same booking. The girl at reception put us on different floors even though there was a similar room on the same floor! Super inconvenient, especially as the key cards don't work for different floors. Please use common sense especially when booking people accompanying elderly relatives to avoid having to run up and down floors with multiple key cards. 3-Shower caps in bathrooms will help but the toothpaste packs were appreciated. Not all was bad. Staff was good. Concierge helped print out boarding passes. Beds were very, very comfortable. I'd return but there is scope to be better.
Stayed 3 nights in Dec 2025

10/10 Excellent

Aaliya

Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly and prompt in responding to questions. The room was clean. The elevators are plenty but quite full so require sometime in waiting on them. Overall the stay was great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing specially the services from Muhammad Hamza.Thanks for your support.
Stayed 4 nights in Dec 2025

10/10 Excellent

MUHAMMAD N

Stayed 6 nights in Dec 2025

2/10 Terrible

foad

I went down once to eat breakfast and they charged me claiming I didn’t have free breakfast with my booking. Never went back. Had to buy breakfast the entire stay elsewhere.
Stayed 6 nights in Dec 2025

10/10 Excellent

Ibrahima

Stayed 2 nights in Dec 2025

10/10 Excellent

Ali

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, accomodation, dining and exceptionally helpful staff!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohammed, London

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is pretty new and close to the haram masjid
Stayed 6 nights in Dec 2025

6/10 Okay

khalid

Stayed 2 nights in Dec 2025

10/10 Excellent

Raniya

Liked: Cleanliness, amenities, property conditions & facilities
The bestttt thank you for the services!!!
Stayed 1 night in Dec 2025

10/10 Excellent

Raniya

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff really great!!!
Stayed 3 nights in Dec 2025

10/10 Excellent

Mohamed Ramadan

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!!! Room is big and nice. Honestly I was not expecting such standard for such price. Breakfast was excellent. The hotel is super nice, smells sweet. Receptionists are nice. I asked for special service like late check out, all was granted. 5 to 7 minutes walk to Haram. There is available shuttle to haram but I never used it because it is a walkable distance. I have a partial haram view. Cleaning is always available. We enjoyed our stay!!!
Stayed 8 nights in Dec 2025

10/10 Excellent

Nasira

Stayed 6 nights in Dec 2025

10/10 Excellent

Roua, Kew Gardens

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect, and the breakfast is so worth it (just be mindful that it requires you to stay in the restaurant and you can't take food to the rooms). The hotel staff were very accommodating and attentive to all our needs.
Stayed 2 nights in Nov 2025

2/10 Terrible

Sadaf

Disliked: Cleanliness, amenities, property conditions & facilities
Terrible response to texts and calls. Front desk is lazy and the valet parking extra for a full day.
Stayed 3 nights in Dec 2025

10/10 Excellent

Haroon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and helpful friendly staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Mutahar

Liked: Cleanliness, amenities, property conditions & facilities
The staff were super helpful Couldn’t get there until 10am day of ck out Still they allowed us to use the room and delayed ck out mad our umrah easy
Stayed 1 night in Dec 2025

10/10 Excellent

Sajid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff was very friendly
Stayed 6 nights in Dec 2025

6/10 Okay

Adel

Traveled with family
Liked: Amenities
We paid specifically for a connecting room from the beginning of our stay. Unfortunately, the mattress in the first room was extremely uncomfortable, which is not what one would expect from a 4-star hotel. When we contacted the staff for assistance, they took a very long time to respond. After performing Umrah and being completely exhausted, I ended up sleeping on the floor that night. The following day, after reporting the issue, the hotel offered us a complimentary dinner buffet as compensation. We had already paid for the breakfast buffet, which was excellent and offered a wide variety of choices. We were then moved to another connecting room; however, this room had a very strong smell of smoke. It was unbearable for my children, and we could not sleep comfortably, so we all slept in one room. We contacted the staff again, but no one came to address the issue. The next day, the room was cleaned, but the smoke smell was replaced with a strong room spray odor, which was still unpleasant. In addition, we experienced an issue with the room speaker—it was producing a strange noise and could not be fully turned off, even when set to the lowest volume. Overall, the lack of comfort, repeated room issues, and slow staff response made our stay very stressful, especially during such an important spiritual journey.
Stayed 6 nights in Dec 2025

10/10 Excellent

Abdelrahman, Berlin

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel experience.
Stayed 2 nights in Dec 2025

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