Tótem Madrid Hotel

4.0 star property
Luxury hotel with a 24-hour fitness center and a 24-hour front desk
VIP Access

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Photo gallery for Tótem Madrid Hotel

43-inch flat-screen TV with digital channels, TV
Premium bedding, down comforters, pillowtop beds, minibar
Gym
Front of property
Check-in/check-out kiosk

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Pet friendly
  • Room service
  • Breakfast available

Explore the area

Map
Hermosilla, 23, Madrid, Madrid, 28001
  • Gran Via
    ‪19 min walk‬
  • Puerta del Sol
    ‪3 min drive‬
  • El Retiro Park
    ‪4 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

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Room options

Junior Studio Suite (single use)

  • 376 sq ft
  • Sleeps 1
  • 1 Double Bed

Junior Penthouse (single use)

  • 279 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite, Corner (Single Use)

  • 344 sq ft
  • Sleeps 1
  • 1 Twin Bed

Junior Studio Suite

  • 376 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Double Room Single Use

8.0 out of 10
Very good
(2 reviews)
  • 193 sq ft
  • Sleeps 1
  • 1 Double Bed

Deluxe Room

10.0 out of 10
Exceptional
(2 reviews)
  • 236 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Deluxe Double Room Single Use

  • 236 sq ft
  • Sleeps 1
  • 1 Double Bed

Junior Penthouse

  • 279 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Junior Suite, Corner

  • 344 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Salamanca, Tótem Madrid Hotel is adjacent to Paseo de la Castellana and within a 15-minute walk of popular sights like Puerta de Alcalá. This 4-star hotel has 64 rooms and welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Puerta de Alcalá - 10 min walk - 0.5 miles
  • Gran Via - 19 min walk - 1.0 mile
  • Prado Museum - 19 min walk - 1.0 mile
  • Puerta del Sol - 3 min drive - 1.4 miles
  • El Retiro Park - 4 min drive - 1.8 miles

Getting around

  • Serrano Station - 2 min walk
  • Madrid Recoletos Station - 9 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 18 min drive

Restaurants

  • ‪Casa Dani - ‬1 min walk
  • ‪Bel Mondo - ‬2 min walk
  • ‪Café & Té - ‬3 min walk
  • ‪Carmen Bar - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Tótem Madrid Hotel

Luxury hotel with a 24-hour fitness center and a 24-hour front desk
Guests of Tótem Madrid Hotel enjoy features like a 24-hour gym, free WiFi in public areas, and free newspapers. If you drive, self parking is EUR 36 per night, or you can take advantage of the airport shuttle (available 24 hours) for EUR 75 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include laundry facilities, a TV in a common area, and a porter/bellhop.
43-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other amenities include minibars, laptop-compatible safes, and phones.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Train station pick-up and drop-off shuttle (surcharge)
  • Self parking on site (EUR 36 per night)

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: EUR 26 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 100% renewable energy
  • 5 floors
  • Comprehensive food waste policy
  • Double-glazed windows
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 28 per pet, per night
  • Dogs only
  • 1 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Certain rooms only
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 77.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately EUR 26 per person
  • Airport shuttle fee: EUR 75 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: EUR 36 per night
  • Pet fee: EUR 28 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 77.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the shuttle service to and from the airport (available 24 hours) or the train station (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel Totem Madrid
Hesperia Hermosilla Hotel
Hesperia Hermosilla Hotel Madrid
Hesperia Hermosilla Madrid
Totem Madrid
Tótem Madrid Hotel Hotel
Tótem Madrid Hotel Madrid
Tótem Madrid Hotel Hotel Madrid
TOTEM Madrid Small Luxury Hotels of the World

Frequently asked questions

Are free cancellation options available at Tótem Madrid Hotel?

Tótem Madrid Hotel offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Tótem Madrid Hotel?

As of Aug 1, 2025, prices found for a 1-night stay for 2 adults at Tótem Madrid Hotel on Aug 17, 2025 start from $228.96, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Tótem Madrid Hotel?

This hotel is situated in Salamanca within a short 19-minute walk of Gran Via and also 1 minutes on foot from Paseo de la Castellana. You'll also find Puerta de Alcalá and WiZink Center less than a mile away.

Is there parking available at Tótem Madrid Hotel?

Yes, parking is offered for EUR 36 per night. Electric car charging is also available for guests.

Does Tótem Madrid Hotel feature a casino at the property?

No, Tótem Madrid Hotel doesn't have a casino.

Is there an indoor pool at Tótem Madrid Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Tótem Madrid Hotel?

Amenities that appeal to couples at this hotel include a pillowtop mattress, around-the-clock room service, and a minibar.

Are there hot tubs at Tótem Madrid Hotel?

No, there isn't a spa tub at this hotel.

Does Tótem Madrid Hotel feature a restaurant that includes a breakfast menu?

Yes, Tótem Madrid Hotel serves continental breakfast each morning for a surcharge from its restaurant.

Does Tótem Madrid Hotel allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Tótem Madrid Hotel for a fee of EUR 28 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Tótem Madrid Hotel?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Tótem Madrid Hotel?

The closest major airport to Tótem Madrid Hotel is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 8.2 mi away (18 minutes by car).

Are there rooms with balconies that I can book at Tótem Madrid Hotel?

Yes, some guestrooms at Tótem Madrid Hotel offer a balcony.

Tótem Madrid Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 500 out of 674 reviews
Rating 8 - Good. 135 out of 674 reviews
Rating 6 - Okay. 23 out of 674 reviews
Rating 4 - Poor. 9 out of 674 reviews
Rating 2 - Terrible. 7 out of 674 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Mario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

Jorge

Stayed 9 nights in Mar 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Leo

Stayed 3 nights in Mar 2025

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel boutique
Stayed 1 night in Feb 2025

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed a lot our stay . Everything was perfect!!!
Stayed 3 nights in Feb 2025

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, very nice and contemporary design. Staff is very friendly and helpful. Javier at the front desk and Thiago one of the bell boys are very helpful!! I will definitely stay back there very soon!
Stayed 2 nights in Jan 2025

10/10 Excellent

elle, san juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent location. hotel is very clean and modern.
Stayed 2 nights in Jan 2025

8/10 Good

Katharine

Stayed 1 night in Dec 2024

4/10 Poor

Gaston

Stayed 1 night in Dec 2024

10/10 Excellent

Herbert

Stayed 3 nights in Nov 2024

10/10 Excellent

gregorio ricardo

Stayed 1 night in Dec 2024

10/10 Excellent

Cheryl Anne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location. Wonderful staff. Would definitely stay here every time I’m in Madrid.
Stayed 1 night in Dec 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff. Room was small but very confortable. The best shopping just steps away. I had a quick dinner at the bar, excellent ambiance and great food, as well as the breakfast Will definitely stay here again.
Stayed 1 night in Nov 2024

10/10 Excellent

lorena

M
Stayed 3 nights in Nov 2024

10/10 Excellent

Elaine

Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Annick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Andres

Stayed 2 nights in Sep 2024

10/10 Excellent

Vincent

Stayed 1 night in Sep 2024

10/10 Excellent

Adolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect , wonderful place
Stayed 4 nights in Sep 2024

10/10 Excellent

Maria Alexia

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Ximena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Daniel

Liked: Staff & service
Stayed 2 nights in Aug 2024