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PCM Forum Alcalá

4.0 star property
Hotel with a 24-hour front desk, near Magisterial Cathedral of Saints Justo and Pastor
VIP Access

Choose dates to view prices

Photo gallery for PCM Forum Alcalá

Sundeck
Porch
Suite | Down comforters, in-room safe, desk, blackout drapes
Lobby sitting area
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Calle de Bulgaria, 2, Alcala de Henares, Madrid, 28802
  • Plaza Cervantes
    ‪16 min walk‬
  • University of Alcala
    ‪17 min walk‬
  • Convent of Las Clarisas de San Diego
    ‪19 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Double or Twin Room (2 Adults + 1 Child)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (2 Adults + 1 Child)

  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room (Parking included)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (Parking included)

  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room, 1 Double or 2 Twin Beds

Down comforters, in-room safe, desk, blackout drapes

Superior Room, 1 Double or 2 Twin Beds

  • City view
  • 279 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room (3 Adults)

Down comforters, in-room safe, desk, blackout drapes

Superior Double or Twin Room (3 Adults)

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double or Twin Room

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room

  • City view
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room (2 Adults + 1 Child)

Down comforters, in-room safe, desk, blackout drapes

Superior Double or Twin Room (2 Adults + 1 Child)

  • 280 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double or Twin Room (3 Adults)

Down comforters, in-room safe, desk, blackout drapes

Standard Double or Twin Room (3 Adults)

  • City view
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

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About the neighborhood

Alcala de Henares

PCM Forum Alcalá places you within a 15-minute stroll of popular sights such as Magisterial Cathedral of Saints Justo and Pastor and Cervantes Birthplace Museum. This 4-star hotel has 132 rooms and welcomes guests with a restaurant, free in-room WiFi, and a hot tub.

What's nearby

  • Cervantes Birthplace Museum - 13 min walk - 0.7 miles
  • Plaza Cervantes - 16 min walk - 0.9 miles
  • University of Alcala - 17 min walk - 0.9 miles
  • Convent of Las Clarisas de San Diego - 19 min walk - 1.0 mile
  • La Garena Plaza Shopping Center - 4 min drive - 1.1 miles

Getting around

  • Alcalá de Henares Station - 17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪El Gato Verde - ‬10 min walk
  • ‪La Belga - ‬9 min walk
  • ‪Nino Restaurante - ‬12 min walk
  • ‪La Taberna de Rusty - ‬12 min walk
  • ‪Terraza Hotel Rafael Alcalá - ‬2 min walk

About this property

PCM Forum Alcalá

Hotel with a 24-hour front desk, near Magisterial Cathedral of Saints Justo and Pastor
Guests of PCM Forum Alcalá enjoy free WiFi in public areas, a hot tub, and meeting rooms. Self parking is offered for EUR 17.60 per night. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a business center, and a terrace.
Guests can expect LCD TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in down comforters. Other amenities include laptop-compatible safes, phones, and desks.
Recreational amenities at the hotel include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

English, Spanish

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Total includes taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Covered self parking on site (EUR 17.60 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 16.50 for adults and EUR 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Laventae

Things to do

  • Hot tub

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for EUR 35.2 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16.50 for adults and EUR 6 for children
  • Covered self parking fee: EUR 17.60 per night
  • Rollaway bed fee: EUR 35.2 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Rafaelhoteles Forum Alcalá
Rafaelhoteles Forum Alcalá Hotel
PCM Forum Alcalá Hotel
Rafaelhoteles Forum Alcalá
PCM Forum Alcalá Alcala de Henares
PCM Forum Alcalá Hotel Alcala de Henares

Frequently asked questions

Are free cancellation options available at PCM Forum Alcalá?

PCM Forum Alcalá offers free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at PCM Forum Alcalá?

As of May 30, 2025, prices found for a 1-night stay for 2 adults at PCM Forum Alcalá on Jun 8, 2025 start from $107.1, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near PCM Forum Alcalá?

This hotel in Alcala de Henares is within a 10-minute walk of Puerta de Madrid and Archbishop's Palace. You'll also find Cervantes Birthplace Museum and Plaza Cervantes less than a mile away.

Is there parking available at PCM Forum Alcalá?

Yes, covered parking is offered for EUR 17.60 per night. Accessible parking is also available for guests.

Does PCM Forum Alcalá feature a casino at the property?

No, PCM Forum Alcalá doesn't have a casino.

Is there an indoor pool at PCM Forum Alcalá?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What will couples enjoy most about a stay at PCM Forum Alcalá?

Couples staying at this hotel will appreciate amenities like a down comforter and free Internet access as well as a bar.

Does PCM Forum Alcalá have a hot tub?

Yes, guests can enjoy a spa tub at this hotel.

Does PCM Forum Alcalá have a restaurant that serves breakfast?

Yes, PCM Forum Alcalá serves buffet breakfast for a surcharge each morning at Laventae.

Does PCM Forum Alcalá allow pets to stay free of charge?

No, pets aren't allowed at PCM Forum Alcalá though service animals are welcome.

Does PCM Forum Alcalá have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to PCM Forum Alcalá?

The closest major airport to PCM Forum Alcalá is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 13.5 mi away (19 minutes by car).

Are there rooms with balconies at PCM Forum Alcalá?

No, there aren't any guestrooms with balconies at PCM Forum Alcalá.

Does PCM Forum Alcalá offer wedding services?

There are wedding services available at PCM Forum Alcalá if that's in your vacation plans.

PCM Forum Alcalá Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 234 out of 550 reviews
Rating 8 - Good. 211 out of 550 reviews
Rating 6 - Okay. 63 out of 550 reviews
Rating 4 - Poor. 27 out of 550 reviews
Rating 2 - Terrible. 15 out of 550 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buena relación calidad precio

El hotel está bien. Calidad-precio buena. Camas cómodas. En esta ocasión nos tocaron vecinos "muy cariñosos". No entiendo las políticas de asignación de habitaciones cuando la ocupación no es elevada.
Stayed 1 night in Jan 2025

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good

In general, very good. Nice big room room. Clean and comfortable. Only minor criticism would be that the sealant around the door to the balcony was damaged and that meant that the noise from the road outside came through.
Stayed 1 night in Jan 2025

4/10 Poor

Jordan

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Siobhain

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
It was exactly as expected of a mid range hotel just outside town centre. Car parking was expensive.
Stayed 1 night in Dec 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Nov 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great stay over all nice and clean. Area is perfect if you have little ones Beautiful morning walks with playground along the way. Staff was good but not very welcoming a Simple “hi, good morning” would help but when you walk in they look at you and continue to what ever they were doing
Stayed 4 nights in Oct 2024

10/10 Excellent

Catherine, Tampa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here a night before our flight back home. The hotel was clean and it was in a nice area with ample parking. The room was clean and the shower was wonderful. I had to call down because the hairdryer was not working properly but they sent me one right away and it was great. Highly recommended!
Stayed 1 night in Oct 2024

10/10 Excellent

Javier

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Me encantó la habitación, la cama y la bañera.
Stayed 1 night in Oct 2024

8/10 Good

Jose Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Marc

Stayed 1 night in Sep 2024

4/10 Poor

Irina

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Front desk evenings guy is unpleasant, no hello no hi, never will stay in this hotel . Our room keys were disconnected without any reason.
Stayed 3 nights in Oct 2024

8/10 Good

Kari

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Sep 2024

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

María Belén

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Aug 2024

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Jorge

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Víctor

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

ANA

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Okay

Customer service at front desk was friendly and informative. Unfortunately, the cleanliness at the hotel was poor. Our side table was covered in food crumbs, the bathroom did not appear to have been cleaned, and the upstairs deck was unkept.
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Business traveler
Stayed 3 nights in Jul 2024

8/10 Good

Eneko

Traveled with family
Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Eneko

Traveled with family
Liked: Staff & service
Stayed 1 night in Jun 2024

4/10 Poor

John, Alhambra

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is haft empty and still selling the room on line but told me that it is fully booked and upgrade is not possible. The VIP perk is a bottle of water. Free breakfast and free parking is not honored. I suggest Expedia to remove those hotels that do not honor VIP access from the VIP access list. It is unfair for those hotels that honor their VIP perks.
Stayed 1 night in Jun 2024

4/10 Poor

Mazen

Stayed 1 night in Jun 2024