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Nuevo Madrid

4.0 star property
Hotel with a full-service spa, near Bernabéu Stadium

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Photo gallery for Nuevo Madrid

Lobby
Bar (on property)
Daily buffet breakfast (EUR 18 per person)
View from property
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Bar
  • Gym
  • Parking available

Explore the area

View in a map
Calle Bausa, 27, Madrid, Community of Madrid, 28033
  • Place, Plaza de Castilla
    ‪2 min drive‬
  • Place, Bernabéu Stadium
    ‪4 min drive‬
  • Place, El Retiro Park
    ‪9 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪11 min drive‬

Room options

View all photos for Double Room with extra bed

Double Room with extra bed | Down comforters, minibar, in-room safe, desk

Double Room with extra bed

10.0 out of 10
Exceptional
(1 review)
  • 248 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Premium Double Room, City View

Premium Double Room, City View | Down comforters, minibar, in-room safe, desk

Premium Double Room, City View

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Small Single Room

Small Single Room | Down comforters, minibar, in-room safe, desk

Small Single Room

7.8 out of 10
Good
(8 reviews)
  • 205 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Junior Suite

Junior Suite | Down comforters, minibar, in-room safe, desk

Junior Suite

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, desk

Double Room Single Use

8.0 out of 10
Very good
(3 reviews)
  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double or Twin Room

Down comforters, minibar, in-room safe, desk

Double or Twin Room

8.8 out of 10
Excellent
(36 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

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About the neighborhood

Madrid

Located in Ciudad Lineal, Nuevo Madrid is 2.3 mi (3.7 km) from Bernabéu Stadium and within a 10-minute drive of other popular attractions like El Retiro Park. This 226-room, 4-star hotel has conveniences like a full-service spa, free in-room WiFi, and a gym.

What's nearby

  • Plaza de Castilla - 2 min drive - 0.9 miles
  • Bernabéu Stadium - 4 min drive - 1.8 miles
  • Prado Museum - 9 min drive - 5.3 miles
  • El Retiro Park - 9 min drive - 6.2 miles
  • Plaza Mayor - 12 min drive - 6.2 miles

Getting around

  • Ramon y Cajal Station - 5 min drive
  • Manoteras Station - 15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪La Fontanica - ‬10 min walk
  • ‪El Doke - ‬19 min walk
  • ‪Duomo's pizza - ‬12 min walk
  • ‪Bar Cerveceria Soccer- Sports Bar - ‬12 min walk
  • ‪El Abuelo - ‬17 min walk

About this property

Nuevo Madrid

Hotel with a full-service spa, near Bernabéu Stadium
Guests staying at Nuevo Madrid enjoy access to a full-service spa, a gym, and a sauna. Self parking is offered for EUR 18 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this spa hotel include free WiFi in public areas, a hot tub, and a conference center.
Guests can expect to find free WiFi and wired Internet, plus flat-screen TVs with satellite channels and pay movies. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and bidets. Minibars, laptop-compatible safes, and desks are also available.
Recreational amenities at the hotel include a health club, a hot tub, and a sauna.
Spa Nuevo Madrid has massage/treatment rooms. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Full-service spa
  • Health club
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center
  • Conference center

Full-service spa

  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Built in 2005
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 33 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18 per person
  • Self parking fee: EUR 18 per day
  • Rollaway bed fee: EUR 33 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the hotel at the phone number listed on your booking confirmation.

Property is also known as

Hotel Nuevo Madrid
Nuevo Hotel Madrid
Nuevo Madrid
Nuevo Madrid Hotel
Hotel Nuevo
Nuevo Madrid Hotel
Hotel Nuevo Madrid
Nuevo Madrid Madrid
Nuevo Madrid Hotel Madrid

Frequently asked questions

Is free cancellation available at Nuevo Madrid?

Nuevo Madrid offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do close to Nuevo Madrid?

This hotel is situated in Ciudad Lineal, close to Bernabéu Stadium, Gran Via, and El Retiro Park. You'll also find Plaza de Castilla and Paseo de la Castellana within a short drive.

Is parking available on site at Nuevo Madrid?

Yes, parking is offered for EUR 18 per day. Accessible parking is also available for guests.

Is there a spa at Nuevo Madrid?

Spa Nuevo Madrid is the hotel's spa and services include massages, mani/pedis, facials, and body treatments.

Does Nuevo Madrid feature a casino?

No, Nuevo Madrid doesn't have a casino.

Is there an indoor pool at Nuevo Madrid?

No, this hotel doesn't have an indoor pool; however, there is a hot tub.

What amenities will couples enjoy at Nuevo Madrid?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a full-service spa.

Are there hot tubs at Nuevo Madrid?

Yes, this hotel has a spa tub.

Does Nuevo Madrid have a restaurant with a breakfast menu?

Yes, Nuevo Madrid serves buffet breakfast each morning for a surcharge from its restaurant.

Does Nuevo Madrid allow pets to stay for free?

No, pets aren't allowed at Nuevo Madrid though service animals are welcome.

Are there connecting rooms at Nuevo Madrid?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Nuevo Madrid?

The closest major airport to Nuevo Madrid is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.7 mi away (14 minutes by car).

Are there rooms with balconies that I can book at Nuevo Madrid?

No, at Nuevo Madrid, there aren't any guestrooms that list a balcony.

Nuevo Madrid Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 507 out of 1000 reviews
Rating 8 - Good. 344 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 33 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Sergio

Traveled with family
Disliked: Cleanliness, property conditions & facilities
When we arrived they assigned us a room with the toilet dirty . We returned to reception and we were assigned to an upgraded room, we found out that the shower handler was not working , we complained with reception again and they assigned us another regular room that was for a handicap person. In the next day when we returned we found out that the room was not clean, they just did the beds and replaced towels. When we left we asked for 1 hour more for the check out and the lady at the reception was very rude and said we are totally booking no extension. So very bad experience with this hotel, we will never return because of the above experience. I'm not recommend this hotel
Stayed 1 night in Jun 2023

6/10 Okay

Akiko

The ac was really noisy doesn’t worth the price
Stayed 1 night in Jun 2023

10/10 Excellent

Eduardo

Stayed 1 night in Jun 2023

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

6/10 Okay

Oliver

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
quiet, clean and soulless
Stayed 2 nights in Jun 2023

6/10 Okay

Mehdi

Liked: Cleanliness
Stayed 1 night in Jun 2023

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 7 nights in May 2023

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service
It's OK, staff helpful, but no restaurant service of any sort when we arrived late as pane delayed. Nothing nearby, Dominos just about to shut so coudn't even order pizza :/ Madfrid no longer is a late city. Hotel getting a bit elderly. Breakfast good.
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Avoid and go to a better hotel

Very mucky room. The walls all stained, the carpet was filthy, broken lights, everything outdated. The only thing that was nice was the bathroom. The smell of the entire floor was cigarettes and the room smelt like animals. I had to leave the window wide open for my entire stay. Not ideal
Stayed 1 night in Jun 2023

6/10 Okay

SAMARA

Liked: Amenities
There was too much humidity in the room they gave me. And i wanted to eat the nuts in the refrigerator they were expired. And expedia send me a message that i have a VIP access but honestly i didn’t realized the difference than a normal access because expedia mentioned that I’ll receive a beverage for 2 person per stay and they gave me nothing. And the location is not good location for tourist, so far from downtown and from public transportation. I tried many hotels in spain this one was not the top. It was average.
Stayed 3 nights in May 2023

2/10 Terrible

Maria Mihaela

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1. Este frig. 2. Nu emit factura fiscala pentru plata edectuata.
Stayed 2 nights in May 2023

8/10 Good

Eunsuk

Liked: Cleanliness, staff & service
Flying into and out of this hotel was convenient. The bathroom was nicely renovated and clean, which was the most important thing for me. That's why I was overall satisfied with my stay. However, the room itself needs some updates. The carpet floor definitely needs a deep cleaning or even a complete overhaul. The room was dark and did not smell fresh.
Stayed 1 night in May 2023

4/10 Poor

Hans

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recommended

The condition of the hotel is poor specially in the room I stayed. Poorly clean, no comfort at all. Food is bad apart from the sandwich’s. Installations are not as big as they look in the picture. Staff are good very kind.
Stayed 5 nights in May 2023

6/10 Okay

Mohammad

Price too high
Stayed 1 night in May 2023

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice but isolated

This Hotel is nice. The staff are very friendly and helpful. It is clean. The restaurant is good and the bar provides a subset of the menu between lunch and dinner so everything is convenient. The fitness room has only a few dated machines, but I used it with my own bands but most European hotels do not have fitness rooms. Here is the one negative that made me score it as an 8 rather than a 10. The location is terrible. Almost nothing is walkable. The train and metro are a 25 minute fast power walk away. The closest restaurant is about 15 minutes walk away and there may be 3 from 15 to 25 minutes walk.
Stayed 1 night in May 2023

8/10 Good

Cristina

Stayed 1 night in May 2023

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurants and bakeries in the surrounding residential neighborhood were nice. I can see why young families live there.
Stayed 6 nights in May 2023

4/10 Poor

Maki

Traveled with family
Disliked: Cleanliness
We stayed here for two nights. The room where we stayed was facing a main dual carriage and the windows didn’t shut properly so the room was noisy. The room was quite run down and the mattress was old and really uncomfortable. I found blood in one of the sheets so it really put me off. I don’t think I will go there again.
Stayed 2 nights in May 2023

10/10 Excellent

DALJIDER SINGH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room. But need to pay for water bottles. Nothing is provided
Stayed 2 nights in May 2023

6/10 Okay

Daniela Ana Maria

Traveled with family
Disliked: Cleanliness
El hotel me parece de una estructura fenomenal , pero con mucha falta de cuidado y limpieza , en todo el hotel , desde el lobby , alfombras muy sucias con olor a humedad al igual que los pasillos y las habitaciones . Muy mala la limpieza del baño , con moho en la tina
Stayed 1 night in May 2023

10/10 Excellent

Mba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in May 2023

8/10 Good

Huw

Stayed 1 night in Apr 2023

10/10 Excellent

Fernando, Bayamon, Puerto Rico

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, great service and cmftable room. Room Air Conditioner needs to be adjust to cool the room and the lobby area.
Stayed 1 night in Apr 2023

8/10 Good

Aniko

Stayed 4 nights in Apr 2023

4/10 Poor

Elsa

Traveled with family
Liked: Cleanliness
Disliked: Amenities
AC was to loud that we couldn’t even sleep
Stayed 1 night in Apr 2023