Hotel Francisco I

4.0 star property
Beaux Arts hotel with a 24-hour front desk and a bar
VIP Access

Choose dates to view prices

Photo gallery for Hotel Francisco I

Meeting facility
Interior entrance
Premium bedding, Select Comfort beds, minibar, in-room safe
Aerial view
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Calle Arenal, 15, Madrid, Madrid, 28013
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪18 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

9.4 out of 10
Exceptional
(59 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Double Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Francisco I is within a 5-minute walk of popular attractions such as Plaza Mayor and Puerta del Sol. The 79 rooms at this 4-star hotel include minibars, flat-screen TVs, and Select Comfort beds.

What's nearby

  • San Miguel Market - 2 min walk - 0.1 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Gran Via - 5 min walk - 0.3 miles
  • Royal Palace of Madrid - 6 min walk - 0.4 miles

Getting around

  • Opera Station - 2 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬2 min walk
  • ‪Chocolateria 1902 - ‬1 min walk
  • ‪Steakburger Arenal - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Paraíso del Jamon - ‬1 min walk

About this property

Hotel Francisco I

Beaux Arts hotel with a 24-hour front desk and a bar
Guests of Hotel Francisco I enjoy free WiFi in public areas, meeting rooms, and express check-out. There's discounted offsite parking, and an airport shuttle (available 24 hours) for EUR 55 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include free newspapers, laundry facilities, and a banquet hall.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Minibars, safes, and phones are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Francisco Hotel
Francisco I
Francisco I Madrid
Hotel Francisco
Hotel Francisco I
Hotel Francisco I Madrid
Francisco i Hotel
Francisco i Madrid
Hotel Francisco I Hotel
Hotel Francisco I Madrid
Hotel Francisco I Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hotel Francisco I?

Hotel Francisco I offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Francisco I?

As of Dec 27, 2025, prices found for a 1-night stay for 2 adults at Hotel Francisco I on Jan 6, 2026 start from $247.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Francisco I?

This hotel is situated in Madrid Centro, just steps from Plaza Mayor, and within a 10-minute walk of Puerta del Sol and Gran Via. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Is there parking available at Hotel Francisco I?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hotel Francisco I include a casino on the premises?

No, Hotel Francisco I doesn't have a casino.

Will I find an indoor pool at Hotel Francisco I?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Francisco I?

Couples staying at this hotel will appreciate amenities like a comfy mattress and a minibar as well as a bar.

Does Hotel Francisco I have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Francisco I have a restaurant with a breakfast menu?

Hotel Francisco I offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Francisco I allow pets to stay for free?

No, pets aren't allowed at Hotel Francisco I.

Are there connecting rooms at Hotel Francisco I?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Francisco I?

The closest major airport to Hotel Francisco I is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.5 mi away (25 minutes by car).

Can I book a room with a balcony at Hotel Francisco I?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy city views.

Hotel Francisco I Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 786 out of 1001 reviews
Rating 8 - Good. 148 out of 1001 reviews
Rating 6 - Okay. 41 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 14 out of 1001 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a small room with a balcony overlooking Calle Arenal, 15, in Madrid. The staff members were all wonderful, friendly, and accommodating. The breakfast offerings prepared to suit every preference and palate. The bistro style cafe on the ground floor was also a terrific place to congregate with lovely decor. The hotel's eco awareness was characterized by making available some amenities not found in the room but there for the asking. No waste. A modern hotel room with the antiquities of Madrid just outside.
Exterior of Hotel Francisco I.
Entrance to Hotel Francisco I
The Opera House near Hotel Francisco I image captured with a zoom lens.
Street view from my balcony at Hotel Francisco I with Sol courtyard in the distance.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, room comfort
Everything was great
Stayed 2 nights in Sep 2025

8/10 Good

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family vacation in Madrid

The staff was very friendly and super helpful. My daughter has a sprained knee and when she asked for some ice for her hot/cold water bottle they gave her a kettle and a bag of ice. Then my husband needed something from a hardware store and they referred him to one that was walking distance away. The only draw back was our room. I had requested a triple and the extra bed was a fold out chair that my daughter said was uncomfortable. Also the bathroom door was clear glass, so so much for privacy. Excellent hotel location, close to everything. The buffet breakfast had a good selection of items.
Stayed 4 nights in Sep 2025

10/10 Excellent

Maidelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente costume service , riquísimo desayuno , el personal de la resección es muy amable y dispuesto a resolver los problemas de los cliente . Las habitación bien limpias y equipada .Felicidades sin duda es mi hotel favorito. Siempre con gusto regresaremos .
Stayed 3 nights in Sep 2025

10/10 Excellent

Gilda

Stayed 4 nights in Sep 2025

10/10 Excellent

Marisela Francisca

Traveled with partner
Liked: Amenities
Amazing hotel in an excellent location, very convenient
Stayed 16 nights in Aug 2025

8/10 Good

Isabella

Stayed 4 nights in Aug 2025

10/10 Excellent

Debora

Stayed 12 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is perfect. Could walk everywhere needed to see the sights or have something to eat. Pedestrian street right outside with a small walk to catch an uber or taxi. Staff were friendly and helpful.
Stayed 3 nights in Aug 2025

10/10 Excellent

Xuehua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming near attractions

Charming hotel in a great location. Close to main attractions. Quiet at night. Breakfast buffet was classy & delicious. Staff were friendly & helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Osmel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia maravillosa en pleno corazón de Madrid. El Hotel Francisco I superó todas mis expectativas: la ubicación es perfecta, a pocos pasos de la Puerta del Sol y la Plaza Mayor, lo que nos permitió recorrer la ciudad caminando. Las habitaciones son modernas, muy limpias y con camas comodas que garantizan un descanso excelente. El personal es encantador, siempre atentos y dispuestos a ayudar con una sonrisa. El desayuno buffet fue delicioso, variado y abundante, ideal para empezar el día con energía. Sin duda, un hotel con encanto, cómodo y con un servicio impecable. Lo recomiendo al 100 %
Stayed 3 nights in Aug 2025

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente, ya 3 viajes a España y mi hotel es Francisco 1.
Stayed 2 nights in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast buffet is wonderful. Staff very friendly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Perfect location. Amazing staff. Everyone is so nice and helpful. Great bang for your buck. And the breakfast is incredible.
Stayed 1 night in Jul 2025

10/10 Excellent

Loui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, amenities
Great Hotel central and easy walking to sites of interest
Stayed 2 nights in Jul 2025

10/10 Excellent

Annalisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We will be back

We have been coming to Hotel Francisco for the last 6 years at least once/twice per year. It’s our home away from home when we are in Madrid. Great decor and staff.
Stayed 2 nights in Jul 2025

10/10 Excellent

Akiva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Gayane

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
When I arrived to the hotel and checked in I was told we were upgrading but when we went to our rooms we were actually downgraded. I had booked 2 balcony rooms and got 2 prison windows. When I addressed it I was told that since we arrived an hour after check in there was nothing they can do and said we will have better rooms the next day. The following day we were ignored, but the hotel told Expedia that they offered us better rooms and we rejected it. What a lie. rStaff are extremely rude and truly ruined our trip and the city experience
Stayed 2 nights in Jun 2025

10/10 Excellent

martijn

Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Jose

Stayed 3 nights in Jul 2025

10/10 Excellent

amauri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great service, staff was very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Puneet

Stayed 2 nights in Jun 2025