Hotel Francisco I

4.0 star property
Beaux Arts hotel with a bar, 4-minute walk to Plaza Mayor
VIP Access

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Photo gallery for Hotel Francisco I

Double Room, Terrace | Premium bedding, Select Comfort beds, minibar, in-room safe
Premium bedding, Select Comfort beds, minibar, in-room safe
Daily buffet breakfast (EUR 25 per person)
Interior entrance
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Calle Arenal, 15, Madrid, Madrid, 28013
  • Place, Plaza Mayor
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪5 min walk‬
  • Place, Gran Via
    ‪5 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪24 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Single Room

8.6 out of 10
Excellent
(7 reviews)
  • 215 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room

9.4 out of 10
Exceptional
(59 reviews)
  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

Triple Room

8.8 out of 10
Excellent
(3 reviews)
  • 248 sq ft
  • Sleeps 3
  • 3 Twin Beds

Superior Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

Double Room, Terrace

9.4 out of 10
Exceptional
(3 reviews)
  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

Premier Double or Twin Room

9.0 out of 10
Wonderful
(14 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

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About the neighborhood

Madrid

Located in Madrid Centro, Hotel Francisco I is within a 5-minute walk of popular attractions such as Plaza Mayor and Puerta del Sol. The 79 rooms at this 4-star hotel include minibars, flat-screen TVs, and Select Comfort beds.

What's nearby

  • San Miguel Market - 2 min walk - 0.1 miles
  • Plaza de España - Princesa - 3 min walk - 0.2 miles
  • Plaza Mayor - 3 min walk - 0.2 miles
  • Puerta del Sol - 5 min walk - 0.3 miles
  • Gran Via - 5 min walk - 0.3 miles

Getting around

  • Opera Station - 2 min walk
  • Madrid Recoletos Station - 4 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 25 min drive

Restaurants

  • ‪Chocolatería San Ginés - ‬2 min walk
  • ‪Chocolateria 1902 - ‬1 min walk
  • ‪Steakburger Arenal - ‬1 min walk
  • ‪Tapa Tapa - ‬1 min walk
  • ‪Paraíso del Jamon - ‬1 min walk

About this property

Hotel Francisco I

Beaux Arts hotel with a bar, 4-minute walk to Plaza Mayor
Guests of Hotel Francisco I enjoy free WiFi in public areas, meeting rooms, and express check-out. There's discounted offsite parking, and an airport shuttle (available 24 hours) for EUR 55 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers, laundry facilities, and a banquet hall.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding ensure a restful night. Minibars, safes, and phones are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children
  • A bar/lounge

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Beaux Arts architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:30 AM
Late check-in subject to availability

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 40.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 25 for children
  • Airport shuttle fee: EUR 55 per vehicle (one-way, maximum occupancy 6)
  • Rollaway bed fee: EUR 40.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: noon
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.

Property is also known as

Francisco Hotel
Francisco I
Francisco I Madrid
Hotel Francisco
Hotel Francisco I
Hotel Francisco I Madrid
Francisco i Hotel
Francisco i Madrid
Hotel Francisco I Hotel
Hotel Francisco I Madrid
Hotel Francisco I Hotel Madrid

Frequently asked questions

Is a free cancellation option available at Hotel Francisco I?

Hotel Francisco I offers free cancellation on some room rates. If you'd like to learn more, look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Francisco I?

As of Feb 16, 2026, prices found for a 1-night stay for 2 adults at Hotel Francisco I on Feb 18, 2026 start from $205.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near Hotel Francisco I?

This hotel is situated in Madrid Centro, just steps from Plaza Mayor, and within a 10-minute walk of Puerta del Sol and Gran Via. You'll also find Royal Palace of Madrid and Prado Museum less than a mile away.

Will I be able to park at Hotel Francisco I?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Hotel Francisco I include a casino on the premises?

No, Hotel Francisco I doesn't have a casino.

Will I find an indoor pool at Hotel Francisco I?

No, there is no indoor pool at this hotel.

Is Hotel Francisco I a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like a comfy mattress and a minibar as well as a bar.

Are there hot tubs at Hotel Francisco I?

No, there isn't a spa tub at this hotel.

Does Hotel Francisco I have a restaurant with a breakfast menu?

Hotel Francisco I offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Francisco I allow pets to stay for free?

No, pets aren't allowed at Hotel Francisco I.

Does Hotel Francisco I have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Francisco I?

The closest major airport to Hotel Francisco I is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10.5 mi away (25 minutes by car).

Are there rooms with balconies at Hotel Francisco I?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy city views.

Hotel Francisco I Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 787 out of 1000 reviews
Rating 8 - Good. 147 out of 1000 reviews
Rating 6 - Okay. 40 out of 1000 reviews
Rating 4 - Poor. 12 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Rene

Traveled with group
Liked: Cleanliness, staff & service, amenities
Perfect room: Clean, ample, and comfortable bed. Excellent bathroom and shower. The staff friendly, always available and catered to every special request. Location cannot be beat.
Stayed 5 nights in Nov 2025

10/10 Excellent

Victoria

Stayed 5 nights in Nov 2025

2/10 Terrible

Asil

Traveled with family
Disliked: Staff & service
Judgmental staff, we stayed 3 in a room without any windows we didn’t know morning from evening. Only provided two towels (what about the third person? Share?)
Stayed 2 nights in Nov 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with lots of sights within walking distance. Staff were very helpful and the breakfast was great. The one issue we did have was noise from other guests. This disturbed our sleep one more than one night. You could clearly hear conversations through the walls. Some street noise is to be expected but internally better sound proofing would be helpful.
Stayed 3 nights in Nov 2025

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean room, nice staff
Stayed 1 night in Nov 2025

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2025

10/10 Excellent

Matthew, Westmont

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a great neighborhood close to a lot of attractions and great restaurants. I would suggest requesting an upper floor as those rooms have been renovated and are beautiful. The breakfast was amazing with so many options from healthy to decadent. At night the breakfast area turns into a lounge with super friendly staff and great drinks.
Stayed 3 nights in Oct 2025

10/10 Excellent

Srbuhi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean.
Stayed 4 nights in Aug 2025

10/10 Excellent

Violeta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Sue

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The choice of breakfast was very wide, everything we had was very tasty.
Stayed 4 nights in Oct 2025

10/10 Excellent

Madelaine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel right in the heart of Madrid
Stayed 3 nights in Oct 2025

10/10 Excellent

Virginia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Cleanliness, amenities
Beautiful property! First class service and hospitality! Thank you!
Stayed 2 nights in Oct 2025

10/10 Excellent

Mark

Breakfast was great
Stayed 5 nights in Oct 2025

10/10 Excellent

Walter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a terrific hotel! The staff was very accommodating and allowed to check in before the 3pm time which was helpful after arriving a 5:30am from the states. The breakfast was high quality and they offered eggs to order in addition to the normal European fare. the hotel has a super location within most offerings in the old town area. For dinners, the front desk staff offered many good selections to choose from. The only down side for the hotel is a lack of on site auto parking. This is a great property that did not disappoint.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christine

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and even better breakfast

The location of this hotel is perfect. Right in the middle of everything you would want in Madrid. We found the rooms to be updated and very clean. The best part was the breakfast buffet in the morning. Wow. It was incredible and so nice to fill up before our flight home.
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and clean. The staff was awesome
Stayed 2 nights in Oct 2025

10/10 Excellent

Mina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Super friendly and helpful staff. Had my room ready even though I arrived early. The room was large, airy and clean. Had three balconies looking out over Calle de Arsenal. Lovely large bathroom with all the amenities you need. Breakfast was amazing with loads of delicious options. Prime location for visiting the sites in Madrid and for accessing the metro. Area is safe and lively at all hours. Windows are soundproof. 10/10 would recommend this hotel - no negatives whatsoever.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ginger

Traveled with group

Pick this one!

Breakfast over the top! Huge selection in a beautiful dining area. Location can’t be beat Staff so courteous and helpful! Great amenities. Won’t stay anywhere else in Madrid!
Stayed 2 nights in Sep 2025

8/10 Good

John, Wilton Manors

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Housekeeping did not replenish soap shampoo. Coffee station missing items
Stayed 2 nights in Sep 2025

2/10 Terrible

Keri

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is convenient to local sites. I also liked the breakfast buffet and the amazing staff that worked it.Those are the only positive things about the Hotel Francisco 1. The hotel itself was not as described as luxury. The aesthetics of the hotel and its rooms were very tacky and subpar condition. The front desk staff not friendly or helpful. We did not enjoy our stay here and would not recommend it to fellow travelers.
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small but they make the most of their space. It was clean, the staff was excellent and with the exception of very small windows, we have not complaints. Perhaps more important was how they responded when we needed something or something wasn’t quite right. They were superstars! There are plenty of good shops and sights nearby. Not truly central city, but a location we really enjoyed. We recommend The Francisco!
Stayed 3 nights in Sep 2025

10/10 Excellent

Barbara

Traveled with partner
Liked: Amenities
Loved every minute of this beautiful place!
Stayed 3 nights in Sep 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a small room with a balcony overlooking Calle Arenal, 15, in Madrid. The staff members were all wonderful, friendly, and accommodating. The breakfast offerings prepared to suit every preference and palate. The bistro style cafe on the ground floor was also a terrific place to congregate with lovely decor. The hotel's eco awareness was characterized by making available some amenities not found in the room but there for the asking. No waste. A modern hotel room with the antiquities of Madrid just outside.
Exterior of Hotel Francisco I.
Entrance to Hotel Francisco I
The Opera House near Hotel Francisco I image captured with a zoom lens.
Street view from my balcony at Hotel Francisco I with Sol courtyard in the distance.
Stayed 3 nights in Sep 2025

10/10 Excellent

Gilda

Liked: Cleanliness, staff & service, room comfort
Everything was great
Stayed 2 nights in Sep 2025