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H10 Puerta de Alcalá 4* Sup

4.0 star property
Eco-certified hotel with a 24-hour business center and a seasonal outdoor pool

Choose dates to view prices

Photo gallery for H10 Puerta de Alcalá 4* Sup

Enjoy a city view from the balcony, where you can dine on breakfast treats and relax in comfort.
Relax by the pool with a clear view of the city skyline.
Enjoy intimate dining with elegant settings and city views.
Experience the sleek, contemporary design of our hotel's entrance, featuring a glass facade and a clean, geometric architecture.
Relax in a serene space with a large bed, nightstand, and comfortable armchair.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Alcala, 66, Madrid, Madrid, 28009
  • WiZink Center
    ‪11 min walk‬
  • Gran Via
    ‪19 min walk‬
  • El Retiro Park
    ‪20 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, Terrace, City View

Relax in a serene space with a large bed, desk, and leaf-patterned wallpaper.

Deluxe Room, Terrace, City View

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Deluxe Room

  • Sleeps 1
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds

View all photos for Essential Double

Relax in a serene space with a large bed, sheer curtains, and a beautiful piece of artwork.

Essential Double

9.0 out of 10
Wonderful
(9 reviews)
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Large Twin Sofa Bed OR 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Superior Room (2 adults + 1 child)

  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Relax in a stylish room with a comfortable bed, armchair, and flat-screen TV.

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Room

Relax in a stylish room with a comfortable bed, armchair, and flat-screen TV.

Deluxe Room

9.2 out of 10
Wonderful
(10 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 1 Twin Bed

View all photos for Essential Single

Relax in a serene space with a large bed, sheer curtains, and a beautiful piece of artwork.

Essential Single

7.6 out of 10
Good
(5 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Room, Terrace

Relax in a spacious room with a large bed, bedside table, and lamp, featuring a stunning city view.

Classic Room, Terrace

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

Relax in a spacious room with a large bed, desk, and flat-screen TV.

Superior Room

9.2 out of 10
Wonderful
(11 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Room

Relax in a spacious room with a large bed, desk, and table, offering a serene atmosphere.

Classic Room

7.8 out of 10
Good
(7 reviews)
  • 194 sq ft
  • Sleeps 1
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Classic Room

Relax in comfort with a large bed, wall-mounted TV, and ample storage in this stylish room.

Classic Room

9.2 out of 10
Wonderful
(43 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for City Room, City View

Relax in comfort with a large bed, nightstand, and flat-screen TV, surrounded by a city view.

City Room, City View

9.4 out of 10
Exceptional
(6 reviews)
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for City Room, City View

Enjoy a comfortable stay in this stylish room with two single beds, a flat-screen TV, and a desk with armchairs.

City Room, City View

9.6 out of 10
Exceptional
(33 reviews)
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the neighborhood

Madrid

Located in Salamanca, H10 Puerta de Alcalá is within a 10-minute walk of popular sights such as Paseo de la Castellana and Puerta de Alcalá. This 138-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a 24-hour business center.

What's nearby

  • WiZink Center - 11 min walk - 0.6 miles
  • Prado Museum - 18 min walk - 1.0 mile
  • Gran Via - 19 min walk - 1.0 mile
  • El Retiro Park - 20 min walk - 1.1 miles
  • Puerta del Sol - 3 min drive - 1.4 miles

Getting around

  • Principe de Vergara Station - 2 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive

Restaurants

  • ‪Horchatería Alboraya - ‬2 min walk
  • ‪Casa Maravillas - ‬2 min walk
  • ‪Cervecería Vergara - ‬3 min walk
  • ‪Hokkaido - ‬3 min walk
  • ‪El Pimiento Verde - ‬3 min walk

About this property

H10 Puerta de Alcalá 4* Sup

Eco-certified hotel with a 24-hour business center and a seasonal outdoor pool
H10 Puerta de Alcalá features free WiFi in public areas, meeting rooms, and a conference center. You'll find limited parking. The front desk has multilingual staff on hand 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and coffee/tea in a common area.
Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and free toiletries. Other standard amenities include minibars, safes, and phones.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 25 for adults and EUR 11 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Alcala Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (1,076 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Living plant wall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Cleaning products are eco-friendly
  • Desk
  • Individual furnishings
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The property’s pool will be closed occasionally due to private events on the terrace.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 11 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses solar energy, plus eco-friendly cleaning products.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from June to September.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Noise-free rooms can't be guaranteed.

Property is also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Is a free cancellation option available at H10 Puerta de Alcalá?

H10 Puerta de Alcalá provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at H10 Puerta de Alcalá 4* Sup?

As of Aug 10, 2025, prices found for a 1-night stay for 2 adults at H10 Puerta de Alcalá 4* Sup on Aug 19, 2025 start from $123.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to H10 Puerta de Alcalá?

This hotel is situated in Salamanca within a 10-minute walk of Paseo de la Castellana and Puerta de Alcalá. You'll also find Gran Via and WiZink Center less than a mile away.

Will I be able to park at H10 Puerta de Alcalá?

Yes, there is electric car charging available.

Does H10 Puerta de Alcalá have a casino?

No, H10 Puerta de Alcalá doesn't have a casino.

Is there an indoor pool at H10 Puerta de Alcalá?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 10:00 AM and 7:00 PM and the seasonal pool is normally open from June until September.

Is H10 Puerta de Alcalá good for couples?

Couples staying at this hotel will appreciate amenities like a minibar and a down comforter as well as a poolside bar.

Are there hot tubs at H10 Puerta de Alcalá?

No, this hotel doesn't have a spa tub.

Does H10 Puerta de Alcalá have a restaurant with a breakfast menu?

Yes, H10 Puerta de Alcalá serves buffet breakfast for a surcharge each morning at Alcala Restaurant.

Does H10 Puerta de Alcalá allow pets to stay free of charge?

No, pets aren't allowed at H10 Puerta de Alcalá though service animals are welcome.

Does H10 Puerta de Alcalá have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to H10 Puerta de Alcalá?

The closest major airport to H10 Puerta de Alcalá is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 10 mi away (21 minutes by car).

Are there rooms with balconies that I can book at H10 Puerta de Alcalá?

Yes, some guestrooms at this hotel offer a terrace where guests can enjoy city or courtyard views.

Does H10 Puerta de Alcalá host weddings?

If wedding bells are in your future, take advantage of the wedding venue at H10 Puerta de Alcalá.

H10 Puerta de Alcalá 4* Sup Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 707 out of 1002 reviews
Rating 8 - Good. 223 out of 1002 reviews
Rating 6 - Okay. 45 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

rolando ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Mentioned above
Stayed 2 nights in May 2025

2/10 Terrible

BRUNO

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room is toooooooo small, no natural light and air also!!!
Stayed 1 night in Apr 2025

10/10 Excellent

Beth, Las Cruces

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve never had a bad experience at an H10 property! Staff at H10 Puerta de Alcalá were outstanding, friendly and helpful. Mentioned a minor problem with the shower leaking to housekeeping and within 10 minutes there was someone there to check it out.
Stayed 2 nights in Apr 2025

2/10 Terrible

Sandra

Disliked: Staff & service
when we arrive they told us tha t there was an air conditioning problem and that they had placed us in another hotel just at the corner. that hotel was so far away that we called them to tell them it was unacceptable. they put us in a hotel with two little beds ( not even my kids would fit there. disaster experience
Stayed 1 night in May 2025

6/10 Okay

Hector

Good place to stay.
Stayed 7 nights in Apr 2025

10/10 Excellent

Darleen Garcia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jose And Kai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent
Stayed 1 night in Apr 2025

10/10 Excellent

Concepcion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel súper bonito , cuartos de excelente tamaño, buenas amenidades. Encuentras todo a distancias cortas. 100 por 100 recomendado Me encantó
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

eloy borgio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very well located and helpful staff. Going back when traveling to Madrid.
Stayed 5 nights in Apr 2025

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good
Stayed 2 nights in Apr 2025

8/10 Good

Igor

Liked: Cleanliness, property conditions & facilities
propert was very accessible
Stayed 2 nights in Apr 2025

6/10 Okay

Giancarlo

Stayed 1 night in Apr 2025

10/10 Excellent

Sergio

Stayed 1 night in Mar 2025

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Great location just across from the park. Staff were very friendly and helpful
Stayed 4 nights in Feb 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer service

Customer service was incredible, host were such a helpful person!
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to get out and explore.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 3 nights in Mar 2025

8/10 Good

HARRY

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We were satisfied in general for our short stay, but for a 4 star hotel we expected a larger room with a decent closet. The closet space was extremely limited, and so the room could include strategically placed hooks to help make up for the lack of closet space. There was barely room to walk around and we only had 1 suitcase and 2 carry-ons. Nowhere to place them but on the floor. The staff were very nice, polite, and helpful. We found the hotel's restaurant to be a very convenient option/amenity.
Stayed 3 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing!
Stayed 1 night in Mar 2025

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great
Stayed 2 nights in Feb 2025

10/10 Excellent

Monica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very close to the park, the rooftop was amazing. Room was a bit tight. Will come back.
Stayed 3 nights in Feb 2025