Crowne Plaza Madrid Airport by IHG

4.0 star property
Hotel in Madrid with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Madrid Airport by IHG

Exterior
1 bedroom, premium bedding, minibar, in-room safe
Restaurant
Point of interest
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Housekeeping

Explore the area

Map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
  • Aquopolis
    ‪2 min drive‬
  • Plenilunio Shopping Mall
    ‪3 min drive‬
  • Riyadh Air Metropolitano
    ‪5 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪6 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Family Room, 2 Double Beds

9.4 out of 10
Exceptional
(17 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room

9.0 out of 10
Wonderful
(27 reviews)
  • 377 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

Premium Room, 1 King Bed

9.8 out of 10
Exceptional
(8 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(6 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(51 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 King Bed (Runway View)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(52 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Madrid

Located in San Blas-Canillejas, Crowne Plaza Madrid Airport by IHG is 2.6 mi (4.2 km) from Plenilunio Shopping Mall and within a 10-minute drive of Riyadh Air Metropolitano. This 125-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Aquopolis - 2 min drive - 1.1 miles
  • Plenilunio Shopping Mall - 3 min drive - 2.9 miles
  • Riyadh Air Metropolitano - 5 min drive - 4.0 miles
  • IFEMA - 7 min drive - 5.7 miles
  • Real Madrid City - 9 min drive - 6.4 miles

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Las Moreras - ‬19 min walk
  • ‪Cafetería Hotel Auditorium - ‬19 min walk
  • ‪Burger King - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Crowne Plaza Madrid Airport by IHG

Hotel in Madrid with a 24-hour fitness center and a 24-hour front desk
At Crowne Plaza Madrid Airport by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 18 per day, or you can take advantage of the shuttle from the hotel to the airport (available on request) for EUR 5.00 per person. The 24-hour front desk has multilingual staff ready to assist with luggage storage, concierge services, and dry cleaning/laundry. Additional amenities include a banquet hall, a TV in a common area, and a water dispenser.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

Languages

English, French, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered self parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 13 for children
  • A restaurant

Restaurants on site

  • Prema Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference center (3,692 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 13 for children
  • Airport shuttle fee: EUR 5.00 per person
  • Airport shuttle fee per child: EUR 5.00 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? For a fee, this property offers self parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Frequently asked questions

Are free cancellation options available at Crowne Plaza Madrid Airport by IHG?

Crowne Plaza Madrid Airport by IHG provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Madrid Airport by IHG?

As of Jun 25, 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid Airport by IHG on Jul 24, 2025 start from $91.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Crowne Plaza Madrid Airport by IHG?

This hotel is situated in San Blas-Canillejas, close to Riyadh Air Metropolitano and Real Madrid City. You'll also find Calle de Alcalá and Plenilunio Shopping Mall within a short drive.

Is there parking available at Crowne Plaza Madrid Airport by IHG?

Yes, secured parking is offered for EUR 18 per day. Though parking is limited, accessible parking and electric car charging are also available.

Does Crowne Plaza Madrid Airport by IHG feature a casino at the property?

No, Crowne Plaza Madrid Airport by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Madrid Airport by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Madrid Airport by IHG good for couples?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and slippers.

Are there hot tubs at Crowne Plaza Madrid Airport by IHG?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Crowne Plaza Madrid Airport by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Madrid Airport by IHG serves buffet breakfast for a surcharge each morning at Prema Restaurant.

Will Crowne Plaza Madrid Airport by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Madrid Airport by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Madrid Airport by IHG?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Crowne Plaza Madrid Airport by IHG?

The closest major airport to Crowne Plaza Madrid Airport by IHG is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 6.8 mi away (12 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Madrid Airport by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Madrid Airport by IHG.

Crowne Plaza Madrid Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 678 out of 1007 reviews
Rating 8 - Good. 221 out of 1007 reviews
Rating 6 - Okay. 60 out of 1007 reviews
Rating 4 - Poor. 26 out of 1007 reviews
Rating 2 - Terrible. 22 out of 1007 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was large. Breakfast buffet had a large selection. Check in staff was great.
Stayed 1 night in Mar 2025

8/10 Good

CHRISTOPHER

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Elsa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Vivian

Liked: Cleanliness, property conditions & facilities
Location not convenient
Stayed 1 night in Mar 2025

10/10 Excellent

sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service.
Stayed 2 nights in Mar 2025

8/10 Good

Amihai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent bottle, be careful of the airport shuttl

Reception was excellent, but airport-hotel shuttle experience was terrible. Ended up getting a taxi
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Stayed 1 night in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
great
Stayed 2 nights in Mar 2025

10/10 Excellent

Janet

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno el desayuno

De paso solo fue una noche pero está muy bueno el desayuno
Stayed 1 night in Feb 2025

6/10 Okay

Christie

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Chuck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommend!

Terrific hotel by airport with friendly staff, excellent restaurant, and convenient shuttle to Madrid Airport
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Stayed 1 night in Feb 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for a quick stop

Second trip to Madrid. Rented a vehicle on this trip. We had to take the shuttle until the rental car opened. You should call if you are arriving late. Took 45 mins to get a shuttle. The hotel is great but if you don’t have a vehicle I would stay closer to the metro stations. Fantastic service. I would definitely stay again but only with a car.
Stayed 1 night in Feb 2025

10/10 Excellent

Jayson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jan 2025

4/10 Poor

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Decent hotel in the WORST neighborhood.

While the hotel itself is ok, it is literally in the worst neighborhood. Its next to what looks like a crack house apartment buidling and empty run down buildings. We called an uber to take us back into town for dinner at 7 pm last night and there were 15 national police officers stopping cars. I’m from NYC and have traveled extensively and would have NEVER booked this hotel if i had any idea about the neighborhood. Much safer to stay someplace else, even if you have to get up much earlier to catch your plane.
Stayed 1 night in Feb 2025

10/10 Excellent

Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Oswaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice attention
Stayed 1 night in Feb 2025

8/10 Good

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Madrid trip

It was a great trip. We loved every minute of it. The staff was most helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Rebeca, El Paso

Traveled with partner
Liked: Amenities
Their service was excellent. The restaurant service and food erre excellent too.
Stayed 5 nights in Feb 2025

8/10 Good

Junho

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025