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Crowne Plaza Madrid Airport by IHG

4.0 star property
VIP Access

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Photo gallery for Crowne Plaza Madrid Airport by IHG

Exterior
Restaurant
A modern interior with a seating area featuring sofas and tables, a staircase, and large windows.
1 bedroom, premium bedding, minibar, in-room safe
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
  • Place, Aquopolis
    ‪3 min drive‬
  • Place, Bernabéu Stadium
    ‪15 min drive‬
  • Place, Gran Via
    ‪18 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(58 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(68 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

Room amenity

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(30 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

Room amenity

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Double Beds

A hotel room with two beds, each with a pillow and a bedside table with a lamp and a phone.

Family Room, 2 Double Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Runway View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Runway View)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

Madrid

Located in San Blas-Canillejas, Crowne Plaza Madrid Airport by IHG is 2.6 mi (4.2 km) from Plenilunio Shopping Mall and within a 10-minute drive of IFEMA. This 125-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Aquopolis - 3 min drive - 1.4 miles
  • Riyadh Air Metropolitano - 6 min drive - 4.9 miles
  • Bernabéu Stadium - 15 min drive - 10.6 miles
  • El Retiro Park - 15 min drive - 11.0 miles
  • Gran Via - 18 min drive - 11.9 miles

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Great Room - ‬19 min walk
  • ‪Champions Bar - ‬8 min drive
  • ‪Marriott Executive Lounge - ‬19 min walk
  • ‪La Nacional Cafe & Restaurante - ‬9 min walk
  • ‪Las Moreras - ‬19 min walk

About this property

Crowne Plaza Madrid Airport by IHG

At Crowne Plaza Madrid Airport by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 18 per day, or you can take advantage of the shuttle from the hotel to the airport (available on request) for EUR 6 per person. The 24-hour front desk has multilingual staff ready to assist with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include a vending machine, a banquet hall, and a TV in a common area.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered self parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 21 for adults and EUR 14 for children
  • A restaurant

Restaurants on site

  • Prema Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference center (3,692 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Pet weight must not exceed 55 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 6 per person
  • Airport shuttle fee per child: EUR 6 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? For a fee, this property offers self parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Frequently asked questions

Are free cancellation options available at Crowne Plaza Madrid Airport by IHG?

Crowne Plaza Madrid Airport by IHG provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Madrid Airport by IHG?

As of Jul 23, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid Airport by IHG on Aug 2, 2026 start from $81, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Crowne Plaza Madrid Airport by IHG?

This hotel is situated in San Blas-Canillejas, close to Riyadh Air Metropolitano and Real Madrid City. You'll also find Calle de Alcalá and Plenilunio Shopping Mall within a short drive.

Will I be able to park at Crowne Plaza Madrid Airport by IHG?

Yes, self parking is offered for EUR 18 per day and extended parking is available for EUR 64 per week. Though parking is limited parking, an electric car charging station and wheelchair-accessible parking are also available.

Does Crowne Plaza Madrid Airport by IHG feature a casino at the property?

No, Crowne Plaza Madrid Airport by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Madrid Airport by IHG?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Crowne Plaza Madrid Airport by IHG?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and slippers.

Does Crowne Plaza Madrid Airport by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Crowne Plaza Madrid Airport by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Madrid Airport by IHG serves buffet breakfast for a surcharge each morning at Prema Restaurant.

Will Crowne Plaza Madrid Airport by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Crowne Plaza Madrid Airport by IHG for a fee of EUR 25 per pet, per night.

Does Crowne Plaza Madrid Airport by IHG have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Crowne Plaza Madrid Airport by IHG?

The closest major airport to Crowne Plaza Madrid Airport by IHG is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 6 mi away (12 minutes by car).

Can I book a room with a balcony at Crowne Plaza Madrid Airport by IHG?

No, there aren't any guestrooms with balconies at Crowne Plaza Madrid Airport by IHG.

Crowne Plaza Madrid Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 681 out of 1016 reviews
Rating 8 - Good. 210 out of 1016 reviews
Rating 6 - Okay. 75 out of 1016 reviews
Rating 4 - Poor. 26 out of 1016 reviews
Rating 2 - Terrible. 24 out of 1016 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Guanjue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gacozzi is great, breakfast great
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

JUAN CARLOS DEL RIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy limpio. Sin olores. Desayuno bastante bueno. Excelente atención del personal durante el desayuno.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tayanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Araceli

Liked: Cleanliness
Friendly staff, clean rooms good food
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

donna

Disliked: Staff & service, amenities, property conditions & facilities
I told the front desk 2 times that there was no AC and the room was so hot both nights we stayed there didn’t sleep well and they wanted to give us a complimentary coffee when we check out!!! So insulting! A coffee people ?????
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel, habitación grande y limpia, staff súper amable y buen desayuno
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Maxime

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tienen una buena ubicación con respecto al aeropuerto Adolfo Suarez en Madrid, pero lamentablemente tiene edificios aledaños con ocupas.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El traslado al aeropuerto hay que hacerlo por medios propios, ya sea uber o taxi. Si van dos o mas personas es más barato que el shutle del hotel y sin limitación de l tamaño de los equipajes.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Liset

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel excelente, cerca del aeropuerto, tienen servicio de transporte, el desayuno muy variado, y sin quieres ir al centro tiene buena comunicación con el autobús que está a 10 minutos caminado la parada y en otros 10 estás en la estación del metro, que te mueve a donde quieras, el personal muy dispuesto a servir
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near airport . Great room amenities and wonderful breakfast buffet . Gym nice limited equipment
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was comfortable for the fast stay. Restaurant food was great and staff were very nice.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

MAURICIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extraordinario servicio del personal, muy buenas condiciones del hotel, extraordinarios sus alimentos.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Se escucha mucho ruido de la calle y como es carretera hay mucho movimiento el cual ese ruido no te permite descansa tan bien !
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room, nice hotel, Friendly and accommodating staff. Galina was very nice.
Stayed 1 night in Apr 2026
Verified

6/10 Okay

ISIDRO RAMON

Liked: Cleanliness, property conditions & facilities
La propiedad esta en una zona fea
Stayed 3 nights in Apr 2026
Verified

8/10 Good

Jean Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Sauberes Zimmer
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Al servicio del Restaurante y del desayuno fueron excelentes. Las habitaciones son espaciosas y muy limpios. La ubicación cerca del aeropuerto es ideal.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close location to the airport. Room was big and clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Edwar

No aplicable
Stayed 1 night in Mar 2026
Verified

4/10 Poor

Maria

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Bathroom with black mold … no breakfast included … poor internet
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Katerine

Disliked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Lambia

Liked: Cleanliness, staff & service
The staff were very friendly and helpful. Airport shuttle was 6 euro per person and was convenient. The property is a bit run down and the beds were extremely uncomfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

loretta

Liked: Cleanliness, staff & service
N/A
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Orlando Alberto Gil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien todo
Stayed 2 nights in Mar 2026