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Crowne Plaza Madrid Airport by IHG

4.0 star property
VIP Access

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Photo gallery for Crowne Plaza Madrid Airport by IHG

Exterior
Restaurant
Restaurant
Restaurant
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022
  • Place, Aquopolis
    ‪2 min drive‬
  • Place, Bernabéu Stadium
    ‪17 min drive‬
  • Place, Gran Via
    ‪21 min drive‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪8 min drive‬
VIP Access
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(58 reviews)
  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 560 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(67 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 323 sq ft
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(29 reviews)
  • 377 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(35 reviews)
  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed (Runway View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Runway View)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Madrid

Located in San Blas-Canillejas, Crowne Plaza Madrid Airport by IHG is 2.6 mi (4.2 km) from Plenilunio Shopping Mall and within a 10-minute drive of IFEMA. This 125-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Aquopolis - 2 min drive - 1.1 miles
  • IFEMA - 8 min drive - 5.7 miles
  • Bernabéu Stadium - 17 min drive - 10.1 miles
  • Gran Via - 21 min drive - 11.2 miles
  • Puerta del Sol - 23 min drive - 11.6 miles

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Marriott Executive Lounge - ‬19 min walk
  • ‪Great Room - ‬19 min walk
  • ‪Champions Bar - ‬8 min drive
  • ‪AP Hotel & Parking Madrid Aeropuerto - ‬11 min walk
  • Nature

About this property

Crowne Plaza Madrid Airport by IHG

At Crowne Plaza Madrid Airport by IHG, guests have access to a 24-hour gym, free WiFi in public areas, and a conference center. If you drive, self parking is EUR 18 per day, or you can take advantage of the shuttle from the hotel to the airport (available on request) for EUR 6 per person. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and dry cleaning/laundry. Additional amenities include a banquet hall, a communal living room, and a water dispenser.
Guests can expect to find free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered self parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 21 for adults and EUR 14 for children
  • A restaurant

Restaurants on site

  • Prema Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference center (3,692 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 6 per person
  • Airport shuttle fee per child: EUR 6 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient departures, you can take advantage of the airport drop-off service (fees apply). Driving? For a fee, this property offers self parking, along with extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Charges or special cancellation policies for group reservations may apply (more than 8 rooms for the same property/stay dates).
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Frequently asked questions

Are free cancellation options available at Crowne Plaza Madrid Airport by IHG?

Crowne Plaza Madrid Airport by IHG provides free cancellation on select room rates. For additional details, look at the cancellation policy on our site.

How much does it cost to stay at Crowne Plaza Madrid Airport by IHG?

As of Apr 2, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Madrid Airport by IHG on Apr 6, 2026 start from $101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see within easy reach of Crowne Plaza Madrid Airport by IHG?

This hotel is situated in San Blas-Canillejas, close to Riyadh Air Metropolitano and Real Madrid City. You'll also find Plenilunio Shopping Mall and Calle de Alcalá within a short drive.

Will I be able to park at Crowne Plaza Madrid Airport by IHG?

Yes, secured parking is offered for EUR 18 per day. Though parking is limited, accessible parking and electric car charging are also available.

Does Crowne Plaza Madrid Airport by IHG feature a casino at the property?

No, Crowne Plaza Madrid Airport by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Madrid Airport by IHG?

No, there is no indoor pool at this hotel.

Is Crowne Plaza Madrid Airport by IHG a good place to stay for couples?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and slippers.

Are there hot tubs at Crowne Plaza Madrid Airport by IHG?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Crowne Plaza Madrid Airport by IHG have a restaurant that serves breakfast?

Yes, Crowne Plaza Madrid Airport by IHG serves buffet breakfast for a surcharge each morning at Prema Restaurant.

Will Crowne Plaza Madrid Airport by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Madrid Airport by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Madrid Airport by IHG?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Crowne Plaza Madrid Airport by IHG?

The closest major airport to Crowne Plaza Madrid Airport by IHG is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 6 mi away (12 minutes by car).

Are there rooms with balconies at Crowne Plaza Madrid Airport by IHG?

No, you won't find guestrooms with balconies at Crowne Plaza Madrid Airport by IHG.

Crowne Plaza Madrid Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 664 out of 1000 reviews
Rating 8 - Good. 214 out of 1000 reviews
Rating 6 - Okay. 71 out of 1000 reviews
Rating 4 - Poor. 27 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about a 25 minute ride from the airport. The room was spacious clean and the staff friendly. Downside VERY LIMITED SHUTTLE SERVICE. And wifi would fluctuate
Stayed 1 night in Dec 2025

10/10 Excellent

Bo

Stayed 1 night in Dec 2025

10/10 Excellent

Bassel ahmad

Liked: Cleanliness, staff & service, property conditions & facilities
Grrat
Stayed 2 nights in Dec 2025

10/10 Excellent

Freddy

Stayed 2 nights in Dec 2025

8/10 Good

Amanda Jane

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Staff were exceptional and really attentive and friendly. I’ve dropped a star because the room faced a busy main route and there was a fair amount of road noise which could be heard. In fairness, there were earplugs provided in the room. The safety deposit box didn’t work but when I called reception, they said it would be a 10 to 15 minute wait and I was on my way out so asked them to leave it. The water in the morning didn’t get to a hot temperature and took a while to warm up, but was fine for a comfortable shower. It was a fleeting stay over, so I didn’t feed back to the hotel these issues. I would stay there again, however I would ask for a room that doesn’t face the road next time.
Stayed 1 night in Dec 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The staff is great. Excellent breakfast. Room was extra clean and the beds were comfy.
Stayed 1 night in Dec 2025

10/10 Excellent

April

Stayed 1 night in Dec 2025

8/10 Good

Moinul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wish the coffee in the lounge area was complementary
Stayed 1 night in Dec 2025

10/10 Excellent

Nicholas

Liked: Cleanliness
I didnt eat breakfast
Stayed 1 night in Dec 2025

6/10 Okay

Krzysztof

Business traveler
Liked: Cleanliness, amenities
Good size room, parking, restaurant was so so, staff in restaurant / bar not so nice. Area around had abandoned buildings. No access to transportation
Stayed 1 night in Dec 2025

10/10 Excellent

Chas, Ft. Walton Beach

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, secure, comfortable; and the professional and courteous staff made our stay nothing less than 5 star. Breakfast crew, pub servers, and front desk staff eagerly helped us everyday. Room service staff kept our room spotless. Their airport van service to and from airport is the best I've seen. Olga our front desk representative (on arrival) met us with a warm smile and her suggestions guided our search for my wife's Spanish ancestors; some of whom had immigrated to the US from Madrid about 80 years ago. Because of Olga, we were able to locate and honor and pay respects to the Fernandez family ancestors we found in the San Isidro Cemetery. Olga is a credit to the Crowne Plaza Hoteland IHG family.
Stayed 8 nights in Nov 2025

10/10 Excellent

MAURIZIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

jesus

Liked: Cleanliness, amenities, property conditions & facilities
Staff,food
Stayed 1 night in Nov 2025

8/10 Good

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
This is an airport hotel so not much around it. Hotel is clean and has a restaurant as well that closes pretty late. Good hotel to stay at for a quick layover and easy access to airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Katherine

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless! In redoble water pressure in the shower. Registration staff was very friendly and the food was delicious! (Even though we wanted to eat early, 5:30pm, and didn’t have the dinner menu.) Excellent spot to stay overnight!
Stayed 1 night in Nov 2025

10/10 Excellent

Randi, Mullica Hill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport. Staff was extremely accommodating.
Stayed 3 nights in Nov 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel near the airport.
Stayed 1 night in Nov 2025

10/10 Excellent

Umran

Stayed 1 night in Nov 2025

6/10 Okay

John p

Disliked: Property conditions & facilities, room comfort
Keys don’t work. Short on complement coffee. Cheap
Stayed 2 nights in Nov 2025

10/10 Excellent

Franklin

Liked: Cleanliness, staff & service, amenities
No issues everything was great
Stayed 1 night in Nov 2025

8/10 Good

Trevor

Stayed 1 night in Nov 2025

10/10 Excellent

Jeff

Stayed 1 night in Nov 2025

8/10 Good

Xinyi, San Jose

Stayed 2 nights in Nov 2025

2/10 Terrible

Simone, weehawken

Disliked: Cleanliness, amenities
Room 235 was infested with mosquitoes
Stayed 1 night in Nov 2025

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