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C. H. Chelo

2.5 star property
Pension in Madrid, steps from Gran Via
VIP Access

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Photo gallery for C. H. Chelo

Family Room (4 people) | View from room
Front of property
Staircase
Family Room (3 people) | Desk, blackout drapes, iron/ironing board, free WiFi
Single Room | Bathroom | Combined shower/tub, hair dryer, slippers, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
Hortaleza 17, 3º Izquierda, Madrid, Madrid, 28004
  • Place, Gran Via
    ‪3 min walk‬
  • Place, Puerta del Sol
    ‪8 min walk‬
  • Place, Plaza Mayor
    ‪13 min walk‬
  • Airport, Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪15 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Basic Double or Twin Room

Desk, blackout drapes, iron/ironing board, free WiFi

Basic Double or Twin Room

9.6 out of 10
Exceptional
(4 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basic Double Room

Desk, blackout drapes, iron/ironing board, free WiFi

Basic Double Room

10.0 out of 10
Exceptional
(1 review)
  • 118 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room (3 people)

Family Room (3 people) | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room (3 people)

8.8 out of 10
Excellent
(3 reviews)
  • 161 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Room (4 people)

Family Room (4 people) | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room (4 people)

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Single Room

Single Room | Desk, blackout drapes, iron/ironing board, free WiFi

Single Room

9.2 out of 10
Wonderful
(7 reviews)
  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

Madrid

Located in Madrid Centro, C. H. Chelo is adjacent to Gran Via and within a 10-minute walk of other popular attractions like Puerta del Sol. This 10-room pension welcomes guests with conveniences like free in-room WiFi.
View more Pensions in MadridOpens in a new window

What's nearby

  • Gran Via - 3 min walk - 0.2 miles
  • Plaza de Cibeles - 8 min walk - 0.5 miles
  • Plaza de España - Princesa - 8 min walk - 0.5 miles
  • Puerta del Sol - 8 min walk - 0.5 miles
  • Plaza Mayor - 13 min walk - 0.7 miles

Getting around

  • Gran Via Station - 3 min walk
  • Madrid Recoletos Station - 12 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 27 min drive

Restaurants

  • ‪Fratelli d'Italia - Chueca - ‬1 min walk
  • ‪Sidrería El Tigre del Norte - ‬1 min walk
  • ‪Hot Bar - ‬1 min walk
  • ‪Tony Roma's - ‬1 min walk
  • ‪Muerde o Chupa - ‬1 min walk

About this property

C. H. Chelo

Pension in Madrid, steps from Gran Via
Guests of C. H. Chelo enjoy features like free WiFi in public areas. Transportation is made easy with an area shuttle for a fee. The front desk has multilingual staff that can help with luggage storage and tours/tickets.
22-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Desks are also available.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking available (EUR 19 per day)
  • Area shuttle (surcharge)

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Late check-in fee: EUR 20 for check-in between midnight and 1:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 15 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Nearby parking fee: EUR 19 per day (1312 ft away)
  • Late check-in fee: EUR 20 for check-in between midnight and 1:30 AM
  • Rollaway bed fee: EUR 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is available during limited hours.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • No cribs or infant beds are available.
  • Noise-free rooms can't be guaranteed.

Property is also known as

C. H. Chelo Motel Madrid
C. H. Chelo Motel
C. H. Chelo Madrid
C. H. Chelo
C. H. Chelo Madrid
C. H. Chelo Pension
C. H. Chelo Pension Madrid

Frequently asked questions

Are free cancellation options available at C. H. Chelo?

C. H. Chelo provides free cancellation on select room rates. For more details, look at the cancellation policy on our site.

What's there to do within easy reach of C. H. Chelo?

This pension is situated in Madrid Centro within a 10-minute walk of Gran Via and Puerta del Sol. You'll also find Plaza Mayor and Royal Palace of Madrid less than a mile away.

Is there parking available at this pension?

No, this pension doesn't offer parking.

Does C. H. Chelo feature a casino?

No, C. H. Chelo doesn't have a casino.

Will I find an indoor pool at C. H. Chelo?

No, there is no indoor pool at this pension.

What will couples enjoy most about a stay at C. H. Chelo?

Amenities at this pension that appeal to couples include slippers in each accommodation with city views in some.

Are there hot tubs at C. H. Chelo?

No, this pension doesn't have a spa tub.

Does C. H. Chelo have a restaurant with a breakfast menu?

No, C. H. Chelo doesn't have a restaurant that serves breakfast.

Does C. H. Chelo allow pets to stay free of charge?

No, pets aren't allowed at C. H. Chelo.

Does this pension have connecting rooms?

No, there aren't connecting rooms at this pension.

What is the closest airport to C. H. Chelo?

The closest major airport to C. H. Chelo is Adolfo Suarez Madrid-Barajas Airport (MAD), which is 9.2 mi away (27 minutes by car).

Are there rooms with balconies at C. H. Chelo?

No, there aren't any accommodations with balconies at C. H. Chelo.

C. H. Chelo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 141 out of 367 reviews
Rating 8 - Good. 152 out of 367 reviews
Rating 6 - Okay. 54 out of 367 reviews
Rating 4 - Poor. 12 out of 367 reviews
Rating 2 - Terrible. 8 out of 367 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Mary Jane

Disliked: Cleanliness, staff & service, property conditions & facilities
The room smelled like mold and the toilet had the paper across to show it was cleaned but when the lid was lifted there was urine and toilet paper in the toilet so obviously not cleaned. I told the staff I could not stay there with mold and they refused to give me a refund for 3 of the 5 nights. I have never had to leave a place before and angry they won’t provide a refund.
Stayed 4 nights in Sep 2025

6/10 Okay

Sing

Traveled with family
Liked: Cleanliness, staff & service
ok place to stay overnight for a budget
Stayed 3 nights in Sep 2025

10/10 Excellent

Humberto, San Benito

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice but small.
Stayed 4 nights in Sep 2025

8/10 Good

Alejandro, Nantucket

Liked: Cleanliness, staff & service, property conditions & facilities
La señora que me recibió dejó que pudiera guardar mi equipaje antes del check in pues llegué temprano y tuvo mi cuarto listo súper rápido. Súper amable. Muchísimas gracias. Necesitaba un lugar donde dormir una noche de escala en la ciudad sin demasiado lujo y con aire acondicionado para combatir los 40 grados de Madrid y el hotel fue muy conveniente en cuanto relación precio/calidad. La habitación era pequeña y también el baño pero suficiente para un viajero solo. Saludos.
Stayed 1 night in Aug 2025

8/10 Good

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Grazyna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location, two blocks from Gran Vía. Good food on this small street, not expensive. Important to us: there is an elevator! Building is safe, closed for the night. Lots of small, useful stores right next to the building, including grocery stores. Very convenient. Uber from there to the Golden Triangle museums is just about 10 Euros. Staff very nice. They even gave me a card to use in the subway, I just needed to add some money to it. Gave it back for future costumers.
Stayed 4 nights in Jun 2025

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio, se nos olvidó algo y rápidamente nos contactaron, súper buena ubicación.
Stayed 2 nights in Jul 2025

6/10 Okay

Maribel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nuestra estadia fue se puede decir buena pero con algunos problemas, el elevados carias veces estaba fuera de servicio y segundo en las noches se escuchaba mucho ruido de personas de otros pisos y no se podia dormir la ubicacion es muy buena también el servicio ,pero lo único era eso mucho ruido en las noches.
Stayed 5 nights in May 2025

10/10 Excellent

Kosin

Stayed 2 nights in May 2025

10/10 Excellent

Pablo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente localización y espacio dentro del cuarto. Los empleados son de alta calidad y muy atentos.
Stayed 5 nights in Apr 2025

6/10 Okay

Abraham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great Location with Safety Concerns

The hotel is located near Gran Via and both metro & commuter train stations, so there were a lot of great dining and shopping options available. The private suite was small with a small refrigerator, but no microwave. Also, the bathroom sink was way too small and inconvenient to use. The owner and staff were very friendly. There's one incident worth mentioning. At the check-in, the owner told us to just leave our keys on the reception window if we're checking out before 0900, which we did. However, when we went down stairs, the main door of building was locked from the inside and you needed the key to open that door to get out of the building. This could've been a dangerous situation if there was a fire in the building and people are trapped because they couldn't get out of the building.
Stayed 3 nights in Mar 2025

6/10 Okay

Diana

Liked: Cleanliness, staff & service
Midden in het centrum plus aardig personeel
Stayed 5 nights in Mar 2025

10/10 Excellent

Roxana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was excellent
Stayed 2 nights in Mar 2025

10/10 Excellent

REMIGIO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great like it
Stayed 1 night in Jan 2025

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Pham Hoang Lan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming and convenient location!
Stayed 1 night in Nov 2024

8/10 Good

Laurel

Liked: Cleanliness, staff & service, property conditions & facilities
Smaller space than I was expecting…tiny bathroom. Great location!!
Stayed 1 night in Nov 2024

6/10 Okay

Eduardo

Liked: Cleanliness, staff & service
Basic but clean and nice staff. Not that easy to find because the sign that has the name is covered by a tree. The sign on the door it says another name
Stayed 1 night in Nov 2024

10/10 Excellent

Duncan

Stayed 4 nights in Sep 2024

10/10 Excellent

Fabian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value, it’s not the Hilton but provides a friendly welcome by the owner, clean comfortable bed and clean shower which is all you need.
Stayed 3 nights in Jul 2024

8/10 Good

Yun Sil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Martín, Santo Domingo, Dominican

Liked: Staff & service
Disliked: Amenities
Wry small bathroom. A danger and hazard really/
Stayed 1 night in Mar 2024

10/10 Excellent

wilma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great budget hotel. Excellent service and location

Excellent service. The staff very nice. It is very compact room but with great comfort and very clean. In the heart of Madrid. Safe
Stayed 1 night in Mar 2024

4/10 Poor

Thomas

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property was in a good location within Madrid, but the street was somewhat rundown. The hotel was the same. It just did not meet my standards. It was old and tattered. We ended up departing after one night and took another hotel. You know that you in the wrong place when the hotel supplies ear plugs on the night stand.
Stayed 2 nights in Feb 2024

6/10 Okay

Johnny

Liked: Cleanliness, staff & service

Good budget friendly place

If you want a place to sleep and are planing on being on the city a lot and not in the room then this is the place. It is small but works if you are on a budget. The only complain is the the street is loud up until 3-4am so it is a little difficult to get rest. They provide earplugs to help and of course this is not their fault, it’s just the neighborhood. We enjoyed our stay and it helped us keep the budget available for other activities.
Stayed 3 nights in Mar 2024