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Quest Mackay on Gordon

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Photo gallery for Quest Mackay on Gordon

Lake
View from property
Outdoor pool
Premium bedding, in-room safe, desk, laptop workspace
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
27 Gordon Street, Mackay, QLD, 4740
  • Place, Mackay Enertainment and Convention Centre
    ‪13 min walk‬
  • Place, Bluewater Lagoon
    ‪15 min walk‬
  • Place, Caneland Central
    ‪15 min walk‬
  • Airport, Mackay, QLD (MKY)
    ‪9 min drive‬

Room options

View all photos for Studio

Studio | Premium bedding, in-room safe, desk, laptop workspace

Studio

9.6 out of 10
Exceptional
(25 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

9.6 out of 10
Exceptional
(14 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

  • 861 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio Executive

Studio Executive | Premium bedding, in-room safe, desk, laptop workspace

Studio Executive

8.0 out of 10
Very good
(5 reviews)
  • 376 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

10.0 out of 10
Exceptional
(6 reviews)
  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

View all photos for One Bedroom Accessible Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Accessible Apartment

  • 645 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

About the neighborhood

Mackay

Located in City Centre, Quest Mackay on Gordon is a leisurely stroll from popular sights such as Artspace Mackay and Mackay Enertainment and Convention Centre. This 4.5-star hotel has 115 guestrooms and offers an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Artspace Mackay - 10 min walk - 0.6 miles
  • Mackay Enertainment and Convention Centre - 13 min walk - 0.7 miles
  • Bluewater Lagoon - 15 min walk - 0.8 miles
  • Caneland Central - 15 min walk - 0.8 miles
  • Harrup Park - 3 min drive - 1.4 miles

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Mojos - ‬7 min walk
  • ‪Metropolitan Hotel - ‬1 min walk
  • ‪Woodman's Axe - ‬6 min walk
  • ‪The Dispensary - ‬5 min walk

About this property

Quest Mackay on Gordon

At Quest Mackay on Gordon, guests enjoy an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for AUD 15 per day. Helpful staff can provide dry cleaning/laundry services, tour or ticket assistance, and luggage storage. Other amenities at this luxury hotel include conference space, a business center, and a terrace.
42-inch flat-screen TVs come with digital channels and DVD players, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in premium bedding. Other amenities include balconies, refrigerators, and microwaves. Limited housekeeping is available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per day)
  • Limited onsite self parking

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: AUD 15 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

Are free cancellation options available at Quest Mackay on Gordon?

Quest Mackay on Gordon offers free cancellation on some room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Quest Mackay on Gordon?

As of May 12, 2026, prices found for a 1-night stay for 2 adults at Quest Mackay on Gordon on May 31, 2026 start from $132, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Quest Mackay on Gordon?

This hotel is situated in City Centre within a short 17-minute walk of Bluewater Lagoon and also 18 minutes on foot from Caneland Central. You'll also find Jubilee Park and Ken Burgess Orchid House less than a mile away.

Will I be able to park at Quest Mackay on Gordon?

Yes, parking is offered for AUD 15 per day.

Are there luxury amenities available at Quest Mackay on Gordon?

Yes, some luxury features of this hotel include an outdoor pool, spa services, and dry cleaning/laundry service.

Does Quest Mackay on Gordon feature a casino?

No, Quest Mackay on Gordon doesn't have a casino.

Will I find an indoor pool at Quest Mackay on Gordon?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Quest Mackay on Gordon good for couples?

Couples staying at this hotel will appreciate amenities like premium bedding as well as an outdoor pool and spa services.

Does Quest Mackay on Gordon have a hot tub?

No, this hotel doesn't have a spa tub.

Does Quest Mackay on Gordon have a restaurant with a breakfast menu?

No, Quest Mackay on Gordon doesn't have a restaurant that serves breakfast.

Does Quest Mackay on Gordon allow pets to stay for free?

No, pets aren't allowed at Quest Mackay on Gordon though service animals are welcome.

Does Quest Mackay on Gordon have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

Where is the closest airport to Quest Mackay on Gordon?

The closest major airport to Quest Mackay on Gordon is Mackay, QLD (MKY), which is 3.8 mi away (8 minutes by car).

Can I book a room with a balcony at Quest Mackay on Gordon?

Yes, every guestroom at Quest Mackay on Gordon comes with a balcony.

Quest Mackay on Gordon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 315 out of 463 reviews
Rating 8 - Good. 108 out of 463 reviews
Rating 6 - Okay. 20 out of 463 reviews
Rating 4 - Poor. 15 out of 463 reviews
Rating 2 - Terrible. 5 out of 463 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cameron, Mentone

Stayed 4 nights in Jan 2026

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.
Stayed 3 nights in Jan 2026

10/10 Excellent

karen

Liked: Cleanliness, staff & service, amenities
Amazing helpful staff, very clean room, great ym and bbq area, great position
Can be king or 2 single, spacious even as singles
Nicely equipped kitchen
Lounge area
Nice shower size
Stayed 5 nights in Jan 2026

10/10 Excellent

Clayton

Liked: Cleanliness, amenities, property conditions & facilities
Amazing under 350 for 2 days and nights in a king sized super comfortable bed with a kitchen aircon and 50 inch tv haha wicked ill be staying here from now on when I breeze through town every now and then 😁👍
Stayed 2 nights in Jan 2026

8/10 Good

Nathan

Liked: Cleanliness, amenities, property conditions & facilities
Air conditioner was leaking on floor
Stayed 2 nights in Jan 2026

10/10 Excellent

Gen

Stayed 1 night in Jan 2026

10/10 Excellent

Lucy-Anne, Toowoomba

Stayed 1 night in Jan 2026

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Always a pleasure to stay at quest. Great service and the amenities are always great.
Stayed 2 nights in Dec 2025

10/10 Excellent

Lucinda

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were very accomodating and helped us out when we were unhappy with our initial room selection.
Stayed 6 nights in Dec 2025

10/10 Excellent

Bevan, HERMIT PARK

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, very quiet and clean
Stayed 1 night in Dec 2025

10/10 Excellent

Jasmin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the perfect room. Everything we needed for our week in Mackay. Will definitely be back.
Stayed 5 nights in Dec 2025

10/10 Excellent

laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Spotless and extremely comfortable. Loved our stay. Excellent coffee shop in Coles precinct very close by and Burgerurge had excellent food
Stayed 5 nights in Dec 2025

8/10 Good

Jodi

Liked: Cleanliness, amenities, property conditions & facilities
The room was great. My only complaint - the dishwasher needs to be replaced.
Stayed 1 night in Dec 2025

10/10 Excellent

Mia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was comfortable. The pool was nice and the staff were all exceptional. Thanks for the great stay!
Stayed 2 nights in Dec 2025

10/10 Excellent

Melanie

Liked: Cleanliness, amenities, property conditions & facilities
Quest is always fab. Would recommend.
Stayed 2 nights in Nov 2025

10/10 Excellent

Melanie

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff and always happy to help. We stay here every time we visit mackay and can not fault it.
Stayed 1 night in Nov 2025

10/10 Excellent

Marshall

Stayed 2 nights in Oct 2025

8/10 Good

Stuart

Business traveler
Liked: Cleanliness, staff & service, amenities
Clean room and friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

Susan

Stayed 1 night in Oct 2025

10/10 Excellent

Nick

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great room Good pool area Close to main area
Stayed 1 night in Oct 2025

10/10 Excellent

Mathew

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Excellent rooms, friendly and helpful staff, great location, good amenities with awesome pool.
Stayed 2 nights in Nov 2025

8/10 Good

david

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
an aircon timer was set room was nice untill 2am as it turned off other wise great stay will be back
Stayed 1 night in Nov 2025

8/10 Good

Melinda

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Unit was clean & tidy
Stayed 3 nights in Oct 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Reception staff were amazing. Very friendly and helpful
Stayed 1 night in Oct 2025

10/10 Excellent

Kieran

Stayed 1 night in Jul 2025