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Oaks Mackay Rivermarque Hotel

4.0 star property
Hotel in Mackay with a fitness center and a coffee shop

Choose dates to view prices

Photo gallery for Oaks Mackay Rivermarque Hotel

Outdoor pool
Laptop workspace, free WiFi, bed sheets, wheelchair access
Laptop workspace, free WiFi, bed sheets, wheelchair access
Exterior
Private kitchenette

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot Tub
  • Parking available
  • Bar
  • Pool
  • Gym
  • Breakfast available

Explore the area

Map
55-63 River Street, Mackay, QLD, 4740
  • Bluewater Lagoon
    ‪3 min walk‬
  • Caneland Central
    ‪5 min walk‬
  • Mackay Base Hospital
    ‪5 min drive‬
  • Mackay, QLD (MKY)
    ‪7 min drive‬

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Room options

View all photos for Hotel Room

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room

  • 387 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Private kitchen

Executive Apartment, 2 Bedrooms

  • 1001 sq ft
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive Apartment, 1 Bedroom

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms ( Breakfast for 2 guests )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms ( Breakfast for 2 guests )

  • 1001 sq ft
  • Sleeps 2
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom (No Housekeeping )

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms ( Breakfast for 2 guests )

Private kitchen

Executive Apartment, 2 Bedrooms ( Breakfast for 2 guests )

  • 1001 sq ft
  • Sleeps 2
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 2 Bedrooms

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms

  • 1001 sq ft
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Apartment, 1 Bedroom (Breakfast for 1 guest)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom (Breakfast for 1 guest)

  • 495 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms (No Housekeeping Service)

  • 1001 sq ft
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio (No Housekeeping Service)

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room (No Housekeeping) 

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room (No Housekeeping) 

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Room (Hotel) breakfast for 1 guest )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Room (Hotel) breakfast for 1 guest )

  • 388 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (Breakfast for 1 guest )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio (Breakfast for 1 guest )

  • 570 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom

  • 495 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom (Breakfast for 1 guest )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive Apartment, 1 Bedroom (Breakfast for 1 guest )

  • 495 sq ft
  • Sleeps 1
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Two Bedroom Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive Two Bedroom Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Two Bedrooms Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

Two Bedrooms Apartment

  • Sleeps 4
  • 2 King Beds

View all photos for Executive One Bedroom Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

One Bedroom Apartment

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Studio (No Housekeeping Service)

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

One-Bedroom Apartment-No Housekeeping

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4
  • 1 King Bed

Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

About the neighborhood

Mackay

Oaks Mackay Rivermarque Hotel places you within a 5-minute walk of Bluewater Lagoon and Caneland Central. This 4-star hotel welcomes guests with 71 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • Bluewater Lagoon - 3 min walk - 0.2 miles
  • Caneland Central - 5 min walk - 0.3 miles
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.5 miles
  • Harrup Park - 3 min drive - 1.4 miles
  • Mackay Base Hospital - 5 min drive - 2.3 miles

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪The Coffee Club - ‬6 min walk
  • ‪Hungry Jack's - ‬6 min walk
  • ‪The Bavarian Mackay - ‬7 min walk
  • ‪Austral Hotel - ‬6 min walk
  • ‪The Grazing Goat Cafe - ‬8 min walk

About this property

Oaks Mackay Rivermarque Hotel

Hotel in Mackay with a fitness center and a coffee shop
Guests of Oaks Mackay Rivermarque Hotel have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is offered for AUD 5.00 per day. Front-desk staff can assist with tours/tickets and dry cleaning/laundry. Additional amenities include a hot tub and express check-out.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Phones and wardrobes or closets are other standard amenities. Change of towels is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 25 to 30 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Marque Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 59.0 per night
  • Cribs/infant beds are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 1 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
  • Secured self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.

Additional information about polices, regulations, and more:

  • Parking has height restrictions.

Property is also known as

Oaks Rivermarque
Oaks Rivermarque Aparthotel
Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Mackay
Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay

Frequently asked questions

Is free cancellation available at Oaks Mackay Rivermarque Hotel?

Oaks Mackay Rivermarque Hotel provides free cancellation on select room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Oaks Mackay Rivermarque Hotel?

As of Jun 1, 2025, prices found for a 1-night stay for 2 adults at Oaks Mackay Rivermarque Hotel on Jun 11, 2025 start from $168.97, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around Oaks Mackay Rivermarque Hotel?

This hotel is located in Mackay, just steps from Bluewater Lagoon and Caneland Central, and within a short walk of Artspace Mackay. You'll also find Harrup Park and Mackay Regional Botanic Gardens within a short drive.

Is there parking available at Oaks Mackay Rivermarque Hotel?

Yes, secured parking is offered for AUD 5.00 per day. Accessible parking is also available for guests.

Does Oaks Mackay Rivermarque Hotel have a casino?

No, Oaks Mackay Rivermarque Hotel doesn't have a casino.

Is there an indoor pool at Oaks Mackay Rivermarque Hotel?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub.

What will couples enjoy most about a stay at Oaks Mackay Rivermarque Hotel?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a restaurant.

Are there hot tubs at Oaks Mackay Rivermarque Hotel?

Yes, this hotel has a spa tub.

Does Oaks Mackay Rivermarque Hotel have a restaurant with a breakfast menu?

Yes, Oaks Mackay Rivermarque Hotel serves a cooked-to-order breakfast for a surcharge on weekday mornings at Marque Bar & Grill.

Does Oaks Mackay Rivermarque Hotel allow pets to stay free of charge?

No, pets aren't allowed at Oaks Mackay Rivermarque Hotel.

Does Oaks Mackay Rivermarque Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Oaks Mackay Rivermarque Hotel?

The closest major airport to Oaks Mackay Rivermarque Hotel is Mackay, QLD (MKY), which is 3.7 mi away (11 minutes by car).

Are there rooms with balconies at Oaks Mackay Rivermarque Hotel?

Yes, some guestrooms at Oaks Mackay Rivermarque Hotel offer a balcony and may feature city views.

Oaks Mackay Rivermarque Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 223 out of 528 reviews
Rating 8 - Good. 182 out of 528 reviews
Rating 6 - Okay. 71 out of 528 reviews
Rating 4 - Poor. 33 out of 528 reviews
Rating 2 - Terrible. 19 out of 528 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Troy

Stayed 1 night in Jan 2025

8/10 Good

Lucy, Prahran

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Paula

Traveled with family
Liked: Amenities, property conditions & facilities
The Oaks was conveniently located and comfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. This was a last minute reservation and they were very accommodating to me and my family! We had a great time here, room was spacious and quite equipped with everything we needed and the gym and pool was amazing too! Great spot, conveniently located near town close to the lagoon, mall and other eateries. Would highly recommend.
Stayed 1 night in Dec 2024

8/10 Good

brian

Liked: Cleanliness, property conditions & facilities
ok
Stayed 2 nights in Dec 2024

8/10 Good

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Derek

Stayed 1 night in Dec 2024

10/10 Excellent

Derek

Stayed 2 nights in Dec 2024

8/10 Good

Hank

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast thrown in was a great touch. I enjoyed the stay and will definitely be going back.
Stayed 1 night in Nov 2024

8/10 Good

karen

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

mark

Stayed 2 nights in Oct 2024

10/10 Excellent

wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient stay, Dee & the other team on reception where fabulous, helpful and friendly. Marque restaurant was great, good breakfast and coffee with friendly helpful staff and plenty of options.
Stayed 2 nights in Oct 2024

6/10 Okay

Samantha

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Car park is very difficult to work out where you can park.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to stay at the Oaks.
Stayed 2 nights in Sep 2024

10/10 Excellent

stephen

Stayed 2 nights in Oct 2024

6/10 Okay

Kiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a horrible nights sleep due to some kind of banging noise - like an opening and closing of a door - I alerted staff earlier that evening and asked if i could change rooms but there was no rooms avilable that night. I spoke to staff in the morning of this issue and they were kind and compassionate. Made me a coffee for my troubles and offered a complementry night stay for the terrible sleep i had, I got woken up at 5.30am and the banging was still going on around 10.30pm so I was so grateful and will give Oaks another try. Hopefully a better experience. The bed was comfortable and the room was clean. Will hope for a quieter room on my next stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms, helpful receptionist and could walk to everything we needed
Stayed 1 night in Aug 2024

10/10 Excellent

Cassarndra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024