Hotel Sercotel EsteOeste

4.0 star property
Hotel in Lugo with a 24-hour front desk

Choose dates to view prices

Photo gallery for Hotel Sercotel EsteOeste

Relax in our spacious lobby with a central seating area, communal table, and reception desk.
Welcome to our reception area, where a minimalist design and natural touches create a warm atmosphere.
Corridors lead to rooms with dark doors and comfortable seating areas.
Enjoy meals in a beautifully set dining area with long tables, wicker chairs, and potted plants.
Enjoy a city view from the large window, relax in the comfortable bed, and work at the desk with a chair.

Popular amenities

  • Room service
  • Pet friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Plaza Santo Domingo, 1, Lugo, 27001
  • Lugo Cathedral
    ‪5 min walk‬
  • Lugo City Walls
    ‪6 min walk‬
  • Lugo Congress and Exhibiton Center
    ‪18 min walk‬

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Room options

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Classic Double Room (+ Supletoria)

10.0 out of 10
Exceptional
(2 reviews)
  • 291 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Family Room, Connecting Rooms

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Basic Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

Classic Double or Twin Room

9.6 out of 10
Exceptional
(8 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Lugo

Hotel Sercotel EsteOeste places you next to Porta da Estación and Museo Casa dos Mosaicos. Each of the 45 rooms at this 4-star hotel includes a minibar, an espresso maker, and an LCD TV.

What's nearby

  • Praza Maior - 3 min walk - 0.2 miles
  • Lugo Cathedral - 5 min walk - 0.3 miles
  • Lugo City Walls - 6 min walk - 0.4 miles
  • Lugo Roman Baths - 16 min walk - 0.9 miles
  • Lugo Congress and Exhibiton Center - 18 min walk - 1.0 mile

Getting around

  • Lugo (LUY-Lugo Train Station) - 8 min walk

Restaurants

  • ‪España Restaurante - ‬2 min walk
  • ‪Café Celta Bar - ‬4 min walk
  • ‪Confiteria Madarro - ‬1 min walk
  • ‪Mesón da Rúa - ‬4 min walk
  • ‪Cafetería San Marcos - ‬1 min walk

About this property

Hotel Sercotel EsteOeste

Hotel in Lugo with a 24-hour front desk
Guests of Hotel Sercotel EsteOeste enjoy free WiFi in public areas, meeting rooms, and a banquet hall. Offsite parking is offered for a fee. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. This hotel also has a living plant wall.
Guests can expect free WiFi and 40-inch LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other standard amenities include minibars, espresso makers, and safes. Change of towels is available on request.

Languages

English, French, Greek, Portuguese, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (EUR 8.50 per night); discounts available

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 16 for adults and EUR 16 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Coworking space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2023
  • Designated smoking areas
  • Double-glazed windows
  • Living plant wall
  • Locally-owned and organized tours and activities
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 45.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Nearby parking fee: EUR 8.50 per night(328 ft away; open 24 hours)
  • Pet fee: EUR 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 45.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
The front desk is open 24 hours a day. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve high chair.
  • This property accepts credit cards and cash.
  • Onsite parties or group events are strictly prohibited.
  • Onsite safety features include a carbon monoxide detector, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sercotel EsteOeste Lugo
Hotel Sercotel EsteOeste Hotel
Hotel Sercotel EsteOeste Hotel Lugo

Frequently asked questions

Are free cancellation options available at Hotel Sercotel EsteOeste?

Hotel Sercotel EsteOeste provides free cancellation on select room rates. For specific requirements, look at the cancellation policy on our site.

What's there to see near Hotel Sercotel EsteOeste?

This hotel is located in Lugo, just steps from Museo Provincial and Museo Casa dos Mosaicos, and within a short walk of Praza Maior. You'll also find Lugo Cathedral and Lugo City Walls less than a mile away.

Is parking available on site at Hotel Sercotel EsteOeste?

No, there isn't parking at the hotel but you'll find nearby parking for EUR 8.50 per night (discounts available).

Does Hotel Sercotel EsteOeste include a casino?

No, Hotel Sercotel EsteOeste doesn't have a casino.

Will I find an indoor pool at Hotel Sercotel EsteOeste?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Sercotel EsteOeste?

Amenities that appeal to couples at this hotel include a minibar, a pillow menu, and bathrobes.

Does Hotel Sercotel EsteOeste have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Sercotel EsteOeste feature a restaurant that includes a breakfast menu?

Hotel Sercotel EsteOeste offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Sercotel EsteOeste allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hotel Sercotel EsteOeste for a fee of EUR 20 per pet, per day. The property also provides food and water bowls.

Does Hotel Sercotel EsteOeste have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies that I can book at Hotel Sercotel EsteOeste?

No, you won't find guestrooms with balconies at Hotel Sercotel EsteOeste.

Hotel Sercotel EsteOeste Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 68 out of 74 reviews
Rating 8 - Good. 4 out of 74 reviews
Rating 6 - Okay. 1 out of 74 reviews
Rating 4 - Poor. 1 out of 74 reviews
Rating 2 - Terrible. 0 out of 74 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Berta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Roberto Andrés

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen Hotel, el personal muy amable, buena ubicación, muy céntrico, buena limpieza.
Stayed 8 nights in Feb 2025

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An extremely pleasant one night stay. Quiet and clean. The receptionist couldn't have been more helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly central location - beautiful room and great breakfast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ozzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome Hotel

Excellent Hotel very sheek and in the middle of town. Great location great people great food for breakfast!!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, efficient and clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was construction around the hotel it caused noice at the day and not comfortable exit/enterenced. we were also placed with windows towards construction.
Stayed 1 night in Sep 2024

10/10 Excellent

Mariana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the City of Lugo, with easy access to every place you would want to see. Hotel is elegant, big room, overlooking the city and the view of the old street below the reception area is a special touch.
Stayed 1 night in Aug 2024

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only gripe about this place is similar to other places in Europe - there is no parking! I had to use a nearby public parking facility that costs money.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jussara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel with great location and staff

The hotel has amazing design, modern and the location is the best with walking distance for everything.
Stayed 1 night in Jun 2024

10/10 Excellent

Mark, Pennsauken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel that is located inside the Roman wall, within easy walking distance of old city features like the cathedral.
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

PEDRO JOSE

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

4/10 Poor

vincent

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
L’hôtel est neuf et parfait pour la déco le confort. Malheureusement les draps de mon lit n’avaient pas été changés avec présence de cheveux et d’une paire de chaussettes oubliées dans le lit par l’occupante précédente !!! Du jamais vu pour moi dans un quatre étoiles. Dommage !
Stayed 1 night in Feb 2025

10/10 Excellent

Antonio

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente la presentación del buffet de desayuno.
Stayed 1 night in Jan 2025

10/10 Excellent

Vittorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yyyy
Stayed 3 nights in Jan 2025

10/10 Excellent

Pablo

Stayed 3 nights in Jan 2025

10/10 Excellent

Pablo

Stayed 4 nights in Jan 2025

10/10 Excellent

Maria Dolores Tello

Traveled with family
Excelentes instalaciones, ubicación y desayuno
Stayed 1 night in Jan 2025

10/10 Excellent

Tomoji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
最高!
Stayed 1 night in Jan 2025

10/10 Excellent

MARIA TERESA

Stayed 1 night in Jan 2025