ibis budget Luzern City

1.5 star property
Hotel with a 24-hour front desk, near Chapel Bridge

Choose dates to view prices

Photo gallery for ibis budget Luzern City

Interior
Daily buffet breakfast (CHF 15 per person)
Exterior
Family Twin Room, Multiple Beds | In-room safe, desk, laptop workspace, soundproofing
Garden

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Pet friendly

Explore the area

View in a map
Kellerstrasse 6, Lucerne, 6005
  • Place, Chapel Bridge
    ‪12 min walk‬
  • Place, KKL Lucerne
    ‪12 min walk‬
  • Place, Lucerne Town Hall
    ‪14 min walk‬
  • Airport, Zürich (ZRH)
    ‪54 min drive‬

Room options

Double Room, 1 Double Bed

7.8 out of 10
Good
(71 reviews)
  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Double Room, Multiple Beds

7.8 out of 10
Good
(62 reviews)
  • 118 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bunk Bed

Family Twin Room, Multiple Beds

7.8 out of 10
Good
(23 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Standard Room, 2 Twin Beds

8.0 out of 10
Very good
(11 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

You may also like

About the neighborhood

Lucerne

Ibis budget Luzern City is a short stroll from Chapel Bridge and Museum Sammlung Rosengart. This 128-room hotel welcomes guests with conveniences like free in-room WiFi, coffee/tea in a common area, and concierge services.

What's nearby

  • Chapel Bridge - 12 min walk - 0.7 miles
  • KKL Lucerne - 12 min walk - 0.7 miles
  • Lucerne Town Hall - 14 min walk - 0.8 miles
  • Chateau Guetsch - 3 min drive - 1.3 miles
  • Swiss Transportation Museum - 5 min drive - 2.2 miles

Getting around

  • Luzern Sgv Station - 10 min walk
  • Zurich Airport (ZRH) - 58 min drive

Restaurants

  • ‪Confiserie Bachmann - ‬4 min walk
  • ‪BOLERO Restaurante - ‬5 min walk
  • ‪Isaan Market - ‬5 min walk
  • ‪Barbes - ‬5 min walk
  • ‪Grottino 1313 - ‬3 min walk

About this property

ibis budget Luzern City

Hotel with a 24-hour front desk, near Chapel Bridge
Guests of ibis budget Luzern City enjoy free WiFi in public areas, coffee in a common area, and express check-out. Self parking is available for CHF 24 per day. The front desk is staffed 24/7 to help with luggage storage, tours or tickets, and securing valuables. Additional amenities include free newspapers, a vending machine, and a garden.
Guests can expect free WiFi and flat-screen TVs with satellite channels. Other standard amenities include safes, desks, and free toiletries. Housekeeping is available on request.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (CHF 24 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CHF 15 for adults and CHF 7 for children
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2009
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 15.00 per pet, per night
  • 1 total pets

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CHF 15 for adults and CHF 7 for children
  • Covered self parking fee: CHF 24 per day
  • Pet fee: CHF 15.00 per pet, per night
  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).
Property Registration Number KZV-SLU-000086

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 1 star Superior.

Property is also known as

ibis budget Luzern City Hotel Lucerne
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City
ibis budget Luzern City Hotel
ibis budget Luzern City Lucerne
ibis budget Luzern City Hotel Lucerne

Frequently asked questions

Are free cancellation options available at ibis budget Luzern City?

Ibis budget Luzern City provides free cancellation on select room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at ibis budget Luzern City?

As of Nov 9, 2025, prices found for a 1-night stay for 2 adults at ibis budget Luzern City on Nov 30, 2025 start from $100.02, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around ibis budget Luzern City?

Guests enjoy the hotel's walkable location in Lucerne based on their ratings, and it's a short 13-minute walk from Chapel Bridge and also 12 minutes on foot from KKL Lucerne. You'll also find Lucerne Town Hall and Lake Side Promenade less than a mile away.

Is parking available on site at ibis budget Luzern City?

Yes, covered parking is offered for CHF 24 per day. Accessible parking is also available for guests.

Does ibis budget Luzern City include a casino?

No, ibis budget Luzern City doesn't have a casino.

Is there an indoor pool at ibis budget Luzern City?

No, there is no indoor pool at this hotel.

Is ibis budget Luzern City good for couples?

Couples will appreciate amenities like concierge services, a garden, and a 24-hour front desk at this hotel.

Does ibis budget Luzern City have a hot tub?

No, there isn't a spa tub at this hotel.

Does ibis budget Luzern City have a restaurant with a breakfast menu?

Yes, ibis budget Luzern City serves buffet breakfast each morning for a surcharge from its snack bar.

Does ibis budget Luzern City allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at ibis budget Luzern City for a fee of CHF 15.00 per pet, per night.

Are there connecting rooms at ibis budget Luzern City?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at ibis budget Luzern City?

No, at ibis budget Luzern City, there aren't any guestrooms that list a balcony.

ibis budget Luzern City Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 337 out of 1060 reviews
Rating 8 - Good. 395 out of 1060 reviews
Rating 6 - Okay. 197 out of 1060 reviews
Rating 4 - Poor. 66 out of 1060 reviews
Rating 2 - Terrible. 65 out of 1060 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

meng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t like there is no hair dryer in the room
Stayed 1 night in Aug 2025

10/10 Excellent

sameer

Stayed 2 nights in Aug 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities

Fine but expensive

A pretty standard ibis budget. Not too far from main station and you get a free transport pass for the buses. Supermarket nearby. They charge you for storing bags before check-in. Room was nice - definitely small for 3 people. While it was fine overall, it was definitely extremely expensive, although that is reflective of prices in Luzern.
Stayed 1 night in Jul 2025

10/10 Excellent

Maung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Aug 2025

8/10 Good

Rafal

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Breakfasr

Bed was just ok in comfort. Breakfast was a disaster. They ran out of plates and silverware multiple times. Had to wait for eggs and fruit which worked out well since the plates came just before the food. They need additional staff in the breakfast area
Stayed 1 night in Jul 2025

10/10 Excellent

Stepan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Shelby

Traveled with family
Disliked: Amenities, property conditions & facilities
Family room for three had only enough room for one adult one kid- not three adults. Anytime someone wanted to go to bathroom we all need to rearrange. There was no room for bags. It was hot in the lobby and the room. They charged 20$ for early entry of 25 minutes although there was no where to sit in the reception. The shower and sink were not in a separate room but near beds separated by a curtain. The shower had a mind of its own alternating between hot and cold. The toilet had a door separating from beds but it didn’t latch. It was too small and hot so sleep was difficult. The location is about a 15 minute walk from train station and 10 minute walk to a bike rental.
Stayed 2 nights in Aug 2025

6/10 Okay

KIMBERLY

Stayed 2 nights in Jun 2025

10/10 Excellent

taejun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

6/10 Okay

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Ok hotel

The hotel was a bus ride away from train station which was a little inconvenient. When we got to hotel at 12:00 we were told our room was available but it was too early to check in. We were given 2 options: pay 3 CHF per bag for the front desk to hold our bags or we could pay 20CHF if we wanted to check in early. The next day I needed a hair dryer and had to give a $20 deposit at front desk to borrow the hairdryer, which was returned when I returned hair dryer. The staff that we encountered were all super super nice and friendly, they were just following the hotel policy regarding checkin and hairdryer. The breakfast was just ok. Yogurt, cold cereal, hard boiled eggs, no toaster, juices. The room was super small. The shower is right next to the bed so when you step out of the shower you are standing right next to the bed. The sink is in the bedroom because there really isn’t a bathroom. I can’t say I would recommend this hotel but the staff was wonderful!
Stayed 2 nights in Jul 2025

10/10 Excellent

kirankumar

Nice clean place with good staff Nothing fancy
Stayed 1 night in Aug 2025

6/10 Okay

Hue Huong

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Pui Sze

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family room is not really big but enough.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lazaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Evelyn

Liked: Cleanliness
Location is excellent but pls note this hotel has no AC but a decent simple hotel.
Stayed 2 nights in Jul 2025

10/10 Excellent

Hedeel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The beds were better then mövenpicks in Zurich. Small rooms but ok. Good service in the reception, Hugo always had a smile and helped everyone.
Stayed 1 night in Jul 2025

10/10 Excellent

Prabir

Liked: Staff & service, property conditions & facilities
Very close to train station. Staff were very friendly and also helped with luggage transfer. Room was on the smaller side but comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Nino

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
We had a great experience even for a short stay! Joyce, Hugo & Alex are very friendly. They welcomed us with a big smile. Even though the room is small it has everything we need. It is nice that there is a free pass for bus rides for all the travelers. Very close to the main train station and bus stop is a walk away to/from hotel. We will stay here again for sure - Thanks Ibis!
Stayed 1 night in Jul 2025

2/10 Terrible

Choudhury

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel deserves one star rating or even less. There is so much discomfort staying in this hotel. The bathroom and toilet are two separate small cages. The air conditioning is terrible and one will feel suffocating as the supply and exhaust short circuits. The room has wall socket that barely charge one cell phone. The room is so tiny that one immediately forgets everything good about Luzern the moment one enters the room. There are no amenities. The good part is about the supporting staff. They were helpful.
Stayed 3 nights in Jul 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was alright.

It was alright. One of the two of us would be happy to go back. Each of us thought the breakfast was a little weak, for different reasons. But at least one of us thought it was still good enough. Some gluten-free oats would be good... and not expensive to add. I'm told they do have gf bread upon request. The price of breakfast was competitive. The room seemed to get a bit hot at night. There seemed to be an A/C thermostat but it was unclear if it was working. Opening a window helped. But that risks, on lower floors, bugs entering the room, and on a rainy day, moisture. The room was a little tight, but manageable. I think the room included no conventional chairs but working on a computer in bed worked okay. A fan for the toilet would be good, but it worked out okay. We didn't try the shower. At least one of us valued that we had a shower and toilet in our room rather than in a common area. They do have a few food items available in the lobby. The pasta/pizza/salad place across the street (Prizzi) is good. There's a grocery a few blocks away. This hotel is less than ten minutes away from the train station if on foot. The walk to the old town is a bit long, but acceptable if it's not raining. I believe free bus passes are available. We did not try the busses but I imagine they would be very helpful. The staff was helpful in a variety of ways. It was great that we could leave our bags secured there during the final day after checkout.
Stayed 2 nights in Jul 2025

10/10 Excellent

Beatrice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Loved our stay here! It was close to the main train station and made getting around the city so easy! We were surprised to find that the hotel provided a city card that gives you free access to the city buses. And 20% discount at attractions. We took advantage of the buses to save our feet. We ducked onto a bus when it was raining hard, taking a long bus ride just to wait out the rain/take a break. The hotel breakfast was very reasonable and had a large selection of cold items (meat/cheese, breads, veggies, cereal/museli, yogurt, boiled eggs). We enjoyed it. The rooms were comfortable but sparse. It is a value hotel with no frills, so don’t expect fancy decor. But the location made it a great choice. There were some restaurants in the area, but not many. Also a nice grocery store very close that sold water, snacks, and breads much cheaper than what we got in the city. Staff were also friendly and helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Hannah

Traveled with family and small children, Traveled with group
Disliked: Property conditions & facilities
Good location, hotel room was very small and parking if you can get in is €24 on top. Also you can’t get travel adapters in the plugs because of the shape of the socket. Staff were very friendly and helpful, the hotel was as we expected for a budget hotel though, it’s just not really budget price but that’s because of its location in a lovely town I assume.
Stayed 1 night in Jul 2025

6/10 Okay

Danielle

Traveled with family and small children
Liked: Staff & service
It’s very budget. It’s ok. We didn’t eat breakfast as it looked poor. 10 minute walk from station.
Stayed 2 nights in Jul 2025

6/10 Okay

Tina, Feltham

Traveled with family
Liked: Cleanliness, property conditions & facilities
The location is handy for exploring Lucerne, and the hotel offers decent value for Switzerland. However, the room was extremely small with no proper storage for clothing—just a few hooks and shelves. What stood out most was the heat: there’s no air conditioning, only an air purifier that gives the impression of cooling but doesn’t actually lower the temperature. It felt misleading, especially during warmer days. We even asked for a fan from the reception and they came to our room to help fix the thermostat but never returned. Also worth noting: I was charged 20 CHF to access the room less than an hour before official check-in. While I understand early check-in fees, this felt steep given how close it was to the check in time.
Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025