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Des Alpes Luzern

3.0 star property

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Photo gallery for Des Alpes Luzern

Exterior
Double Room, Balcony, City View (12m²) | In-room safe, desk, blackout drapes, free WiFi
Restaurant
Terrace/patio
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Furrengasse 3, Lucerne, 6004
  • Place, Hertensteinstrasse
    ‪2 min walk‬
  • Place, Lucerne Town Hall
    ‪2 min walk‬
  • Place, Chapel Bridge
    ‪2 min walk‬
  • Airport, Zürich (ZRH)
    ‪53 min drive‬

Room options

View all photos for Double Room, City View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (14m²)

  • City view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, River View (14m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (14m²)

8.0 out of 10
Very good
(7 reviews)
  • River view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m²)

8.6 out of 10
Excellent
(10 reviews)
  • River view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, River View (21m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (21m²)

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, River View (16m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (16m²)

  • River view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, City View (12m²)

Double Room, Balcony, City View (12m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, City View (12m²)

9.4 out of 10
Exceptional
(8 reviews)
  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, City View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (12m²)

8.6 out of 10
Excellent
(4 reviews)
  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, City View (10m²)

8.4 out of 10
Very good
(5 reviews)
  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, Balcony, River View (16m²)

Double Room, Balcony, River View (16m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (16m²)

9.0 out of 10
Wonderful
(6 reviews)
  • River view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, River View (10m²)

Double Room, Balcony, River View (10m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (10m²)

9.6 out of 10
Exceptional
(4 reviews)
  • River view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room, River View (19m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (19m²)

  • River view
  • 205 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, River View (17m²)

Double Room, River View (17m²) | In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (17m²)

8.0 out of 10
Very good
(1 review)
  • River view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, River View (12m²)

In-room safe, desk, blackout drapes, free WiFi

Double Room, River View (12m²)

10.0 out of 10
Exceptional
(1 review)
  • River view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, River View (17m², big balcony)

Double Room, Balcony, River View (17m², big balcony) | In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (17m², big balcony)

  • River view
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, River View (14m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (14m², big balcony)

8.0 out of 10
Very good
(3 reviews)
  • River view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room, Balcony, River View (12m², big balcony)

In-room safe, desk, blackout drapes, free WiFi

Double Room, Balcony, River View (12m², big balcony)

9.4 out of 10
Exceptional
(6 reviews)
  • River view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Single Room, 1 Queen Bed, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, 1 Queen Bed, City View (10m²)

  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed
  • Free WiFi

View all photos for Single Room, City View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (9m²)

  • City view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, City View (10m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (10m²)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 108 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, City View (7m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, City View (7m²)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 75 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, Balcony, River View (14m²)

Single Room, Balcony, River View (14m²) | In-room safe, desk, blackout drapes, free WiFi

Single Room, Balcony, River View (14m²)

10.0 out of 10
Exceptional
(4 reviews)
  • River view
  • 151 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Single Room, River View (9m²)

In-room safe, desk, blackout drapes, free WiFi

Single Room, River View (9m²)

10.0 out of 10
Exceptional
(2 reviews)
  • River view
  • 97 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Lucerne

Located in Old Town Lucerne, Des Alpes Luzern is next to Chapel Bridge and Saint Peters Church. This 45-room, 3-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Hertensteinstrasse - 2 min walk - 0.1 miles
  • Lucerne Town Hall - 2 min walk - 0.1 miles
  • Chapel Bridge - 2 min walk - 0.1 miles
  • KKL Lucerne - 6 min walk - 0.4 miles
  • Lake Side Promenade - 6 min walk - 0.4 miles

Getting around

  • Lucerne (QLJ-Lucerne Train Station) - 7 min walk
  • Geneva International Airport (GVA) - 175 min drive

Restaurants

  • ‪Confiseur Bachmann AG - ‬3 min walk
  • ‪Zum Weissen Kreuz - ‬1 min walk
  • ‪Tchibo - ‬2 min walk
  • ‪Rathaus Brauerei - ‬1 min walk
  • ‪Heini Conditorei - ‬3 min walk

About this property

Des Alpes Luzern

Guests of Des Alpes Luzern enjoy free WiFi in public areas, meeting rooms, and a computer station. Offsite parking is offered for a fee. The front desk has multilingual staff that can help with securing valuables, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free newspapers, a terrace, and laundry facilities.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Other amenities include free newspapers, safes, and phones.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Shopping

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

More

  • Desk
  • Free daily newspapers
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:30 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for CHF 25.00 per pet, per day
  • Dogs and cats only
  • Food and water bowls are available

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: CHF 2.50 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: CHF 25.00 per pet, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Alpes Lucerne Hotel
Alpes Hotel
Alpes Lucerne
Des Alpes Lucerne
Des Alpes Hotel
Alpes Luzern Hotel
Alpes Luzern
Des Alpes
Alpes Luzern Hotel Lucerne
Alpes Luzern Lucerne
Des Alpes Luzern
Des Alpes Luzern Hotel
Des Alpes Luzern Lucerne
Des Alpes Luzern Hotel Lucerne

Frequently asked questions

Is a free cancellation option available at Des Alpes Luzern?

Des Alpes Luzern provides free cancellation on certain room rates. For additional details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Des Alpes Luzern?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Des Alpes Luzern on May 24, 2026 start from $366, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Des Alpes Luzern?

This hotel is situated in Old Town Lucerne, just steps from Chapel Bridge and Lucerne Town Hall, and within a short walk of Hertensteinstrasse. You'll also find The Swiss Path and Lake Side Promenade less than a mile away.

Is parking available on site at Des Alpes Luzern?

No, there isn't parking at the hotel but you'll find nearby parking with discounts available.

Does Des Alpes Luzern include a casino on the premises?

No, Des Alpes Luzern doesn't have a casino.

Is there an indoor pool at Des Alpes Luzern?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Des Alpes Luzern?

Couples staying at this hotel will appreciate amenities like a restaurant and a bar/lounge plus some guestrooms include river views.

Does Des Alpes Luzern have a hot tub?

No, there isn't a spa tub at this hotel.

Does Des Alpes Luzern have a restaurant with a breakfast menu?

No, Des Alpes Luzern doesn't have a restaurant that serves breakfast.

Does Des Alpes Luzern allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Des Alpes Luzern for a fee of CHF 25.00 per pet, per day. The property also provides food and water bowls.

Does Des Alpes Luzern have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

Are there rooms with balconies that I can book at Des Alpes Luzern?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river and city views.

Des Alpes Luzern Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 505 out of 817 reviews
Rating 8 - Good. 210 out of 817 reviews
Rating 6 - Okay. 71 out of 817 reviews
Rating 4 - Poor. 19 out of 817 reviews
Rating 2 - Terrible. 12 out of 817 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Gareth

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful experience, beautiful hotel with very polite and friendly staff. Really enjoyed my time here and highly recommend whilst staying in Luzern. Situated in a perfect area, next to restaurants and shops.
Hotel Entrance
Hotel room
Stayed 2 nights in Jan 2026

10/10 Excellent

Charles, Co. Antrim

Liked: Cleanliness, amenities, property conditions & facilities
The view!! Clean rooms, friendly staff and location!!
Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Great
Stayed 2 nights in Feb 2026

6/10 Okay

Tim

Liked: Cleanliness, room comfort
Lovely view from my single room, infact that was the best part of the hotel, the room was modern and clean, but bathroom design was horrific I struggled to get in and out of the bathroom and the shower was the same. Coffee machine wasn’t working so they changed that on the second day. Also I had a foreign currency transaction fee for paying for the hotel, it was my first time in Switzerland and the hotel could have told me to pay in local currency to avoid that. There was one member of staff very helpful at reception but one didn’t really understand what I was asking but was polite nevertheless. In all was a nice hotel, location and the staff at breakfast were great and very attentive.
Stayed 3 nights in Dec 2025

10/10 Excellent

Ginna

Liked: Cleanliness, amenities, property conditions & facilities
Hotel Des Alpes is the place to be in Luzern from the moment i arrived until i left. Everyone was nice and friendly, helpful and tryly made my stay unforgettable. The room i stayed in has a direct view of the Chapel.Bridge, its centrally located and close to everything. The restaurant on the first floor is amazing. I highly recommend this hotel to anyone visiting this storybook town!
Stayed 2 nights in Jan 2026

10/10 Excellent

cindy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room very clean. Front desk workers very friendly and helpful. Great location with beautiful views. Enjoyed our stay.
Stayed 2 nights in Dec 2025

10/10 Excellent

ROSS

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room and location were fantastic
Stayed 2 nights in Dec 2025

8/10 Good

Mahshid

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were friendly. Breakfast in the hotel was nice . River view was nice but we did not have balcony
Stayed 1 night in Dec 2025

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super conveniently located. Incredible view on the river side. Our room was recently remodeled.
Stayed 1 night in Dec 2025

8/10 Good

allan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I do want to mention that when we checked in we found that we didn’t have enough hangers for both of us. The room was very cold and coming from Canada we were not happy until my daughter saw the heater in the closet. Coming in late we did contact the reception desk the next morning and they did take care of us. The staff was friendly . It would be nice if a microwave was in the room—restaurants do close at 10 pm The view from our room facing the Lake was so beautiful We could see the mountains and the beautiful city the old town has so much with the shops, restaurants and within walking distance. It is one of the most beautiful cities I have ever seen. Thankyou—Joy
Stayed 4 nights in Dec 2025

10/10 Excellent

Lynne

Fantastic view of the river, Capelbrooke bridge and the mountains behind the city, with snow on top. Sunrise and sunset were magical. Location is perfect, close to train station and lots of restaurants.
Stayed 2 nights in Dec 2025

10/10 Excellent

CHERYL

Stayed 5 nights in Dec 2025

10/10 Excellent

PADMANABHAN, TRACY

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in this hotel was memorable. Excellent amenities and very good accessibility to transportation options; best view from the windows; very good breakfast and dinner.
Stayed 3 nights in Nov 2025

10/10 Excellent

william

staff and cleanliness. and
Stayed 3 nights in Nov 2025

8/10 Good

Linyu

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, location, very friendly staff
Stayed 1 night in Nov 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities
It had a great location right next to Chapel Bridge. The staff was tremendously friendly and helpful. I couldn’t be happier with my choice of hotel.
Stayed 3 nights in Nov 2025

10/10 Excellent

Kortney

Liked: Cleanliness, staff & service, amenities
What a beautiful hotel! They upgraded our room and it was gorgeous!
Stayed 1 night in Nov 2025

10/10 Excellent

Ekaterina

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful place to stay! Hanna at front desk and was very helpful and kind. Will highly recommend
Stayed 1 night in Nov 2025

10/10 Excellent

Rick

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was so friendly. Incredible view of water/bridge. So close to train station.
Stayed 2 nights in Nov 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was fantastic
Stayed 3 nights in Nov 2025

10/10 Excellent

Lee

Stayed 1 night in Nov 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Hard to beat. Lakefront location, buzzy area yet rooms quiet and spotless. Excellent breakfast served at table. Top marks to housekeeping and reception - an item left in the room was found and returned safely by post. Everyone was kind and helpful. Swiss efficiency at its best. Recommended.
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great view of the river. Very good restaurant.
Stayed 3 nights in Oct 2025

10/10 Excellent

Brett

Liked: Amenities
Great location great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Priscilla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

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