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Hotel San Marco

3.0 star property
Pet-friendly hotel with free breakfast connected to the convention center in Lucca
VIP Access

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Photo gallery for Hotel San Marco

Enter a stylish lobby with a brick wall, arched doorway, and cozy seating area.
Stylish corridor with polished wood floors and metal railings, leading to a door to the hotel's rooms.
Enjoy breakfast in a serene outdoor setting with a pool view.
Relax in this inviting seating area with a comfortable sofa, a side table, and a potted plant.
Stroll through the arched entrance to a charming outdoor space with a covered patio and lush surroundings.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Pet friendly

Explore the area

View in a map
Via San Marco 368, Lucca, LU, 55100
  • Piazza dell'Anfiteatro
    ‪13 min walk‬
  • Guinigi Tower
    ‪15 min walk‬
  • Palazzo Pfanner
    ‪16 min walk‬
  • Pisa (PSA-Galileo Galilei)
    ‪26 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
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  • Extra savings and perks for Rewards members
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Room options

View all photos for Double or Twin Room

Relax in a stylish room with a comfortable bed, chair, and TV, surrounded by natural light and artwork.

Double or Twin Room

9.4 out of 10
Exceptional
(33 reviews)
  • 204 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

About the neighborhood

Lucca

Located in Lucca Historical Center, Hotel San Marco is a leisurely stroll from popular sights such as Basilica of San Frediano and Piazza dell'Anfiteatro. This 42-room, 3-star hotel has conveniences like free breakfast, a bar/lounge, and free in-room WiFi. It's connected to the convention center in central Lucca and also close to Guinigi Tower and Palazzo Pfanner.

What's nearby

  • Walls of Lucca - 6 min walk - 0.4 miles
  • Piazza dell'Anfiteatro - 13 min walk - 0.7 miles
  • Guinigi Tower - 15 min walk - 0.8 miles
  • Palazzo Pfanner - 16 min walk - 0.9 miles
  • Cathedral of St Martin - 19 min walk - 1.1 miles

Getting around

  • Lucca San Pietro a Vico Station - 5 min drive
  • Galileo Galilei Airport (PSA) - 41 min drive

Restaurants

  • ‪Piazza Santa Maria - ‬11 min walk
  • ‪Atelier Damiano Carrara - ‬6 min walk
  • ‪Il Pastaro - ‬10 min walk
  • ‪Locanda Buatino - ‬6 min walk
  • ‪Bar La Fenice SRL - ‬8 min walk

About this property

Hotel San Marco

Pet-friendly hotel with free breakfast connected to the convention center in Lucca
Guests of Hotel San Marco enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 100 per vehicle one-way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a terrace, laundry facilities, and a TV in a common area.
Guests can expect free WiFi and 40-inch TVs with satellite channels. Bathrooms offer hair dryers and free toiletries, and Select Comfort beds with premium bedding and down comforters ensure a restful night. Minibars, laptop-compatible safes, and phones are other standard amenities.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Afrikaans, Dutch, English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekends 7:00 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Private wine tours
  • Seasonal outdoor pool
  • TV in common areas
  • Winery release events

Family friendly

  • Crib (surcharge)
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • Built in 1992
  • Renovated entire property - February 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property is closed between December 23 and January 6.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 5 per accommodation, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for EUR 40 per night
  • Cribs/infant beds are available for EUR 18 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: EUR 100 per vehicle (one-way, maximum occupancy 4)
  • Pet fee: EUR 5 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 18 per night
  • Rollaway bed fee: EUR 40 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - 01306970466
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a smoke detector
  • Check-in: 2:30 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 01306970466.
  • This property accepts major credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a smoke detector.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • The seasonal pool is open from April to October.
  • Pool access available from 9:00 AM to 8 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to certain hours from March 01 to March 31 in accordance with national or local laws.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel San Marco Lucca
San Marco Lucca
San Marco Lucca
Hotel San Marco Hotel
Hotel San Marco Lucca
Hotel San Marco Hotel Lucca

Frequently asked questions

Is a free cancellation option available at Hotel San Marco?

Hotel San Marco provides free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do around Hotel San Marco?

This hotel is situated in Lucca Historical Center within a short 6-minute walk of Walls of Lucca and also 15 minutes on foot from Piazza dell'Anfiteatro. You'll also find Lucca Roman Amphitheatre and Guinigi Tower less than a mile away.

Is there parking available at Hotel San Marco?

Yes, there is accessible parking available.

Does Hotel San Marco include a casino?

No, Hotel San Marco doesn't have a casino.

Is there an indoor pool at Hotel San Marco?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:00 AM and 8 PM and the seasonal pool is normally open from April until October.

Is Hotel San Marco good for couples?

Couples staying at this hotel will appreciate amenities like a comfy mattress and a minibar as well as a poolside bar.

Are there hot tubs at Hotel San Marco?

No, there isn't a spa tub at this hotel.

Does Hotel San Marco feature a restaurant that includes a breakfast menu?

Yes, Hotel San Marco serves free buffet breakfast on weekend mornings from its cafe.

Does Hotel San Marco allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Hotel San Marco for a fee of EUR 5 per accommodation, per night. The property also provides food and water bowls.

Does Hotel San Marco have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel San Marco?

The closest major airport to Hotel San Marco is Galileo Galilei Airport (PSA), which is 23.5 mi away (41 minutes by car).

Are there rooms with balconies at Hotel San Marco?

No, there aren't any guestrooms with balconies at Hotel San Marco.

Hotel San Marco Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 405 out of 565 reviews
Rating 8 - Good. 143 out of 565 reviews
Rating 6 - Okay. 17 out of 565 reviews
Rating 4 - Poor. 0 out of 565 reviews
Rating 2 - Terrible. 0 out of 565 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brendan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in May 2025

10/10 Excellent

DAVIDE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were brilliant.
Stayed 3 nights in Apr 2025

8/10 Good

Serge

Stayed 4 nights in Apr 2025

10/10 Excellent

Mireya

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would stay here again!

Very clean, comfortable beds, beautiful-comfortable bedroom and bathroom. The restaurant is great! white tablecloths and impeccable setting in the dining room. Breakfast had good variety of meats and cheeses, fruits, croissants and pastries. All in addition to the traditional cereal, yogurt etc. You order the type of coffee you want, and they bring it to your table. Not self-service-machines. If felt pretty good. One night we ordered an Aperol-Spritz drink. It was good, but it cost 10 euro. In good restaurants they cost an average of 6 euros. I didn't like that The hotel staff was very friendly. Fabio was helpful with directions and suggestions about the city. Pretty hotel in a nice neighborhood near the wall. Access to the "old city" was convenient.
Stayed 4 nights in Apr 2025

10/10 Excellent

June

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet and service was outstanding.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Deepak

Liked: Cleanliness, property conditions & facilities
Friendly staff. Good breakfast. Outside medieval walls area
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

The staff was extremely warm and welcoming! Everything was clean and comfortable.
Stayed 3 nights in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A fabulous place to stay with a fabulous staff a beautiful view of breakfast second to none. Just an amazing experience. If you’re traveling to Sienna you need to stay here. Don’t even look anywhere else. Just stay here. It’s the nicest place around. The property is gorgeous. The rooms are amazing Fabulous place. Fabulous staff fabulous food fabulous views walking distance to everything thank you to the staff, you folks were incredible!
Stayed 1 night in Jan 2025

10/10 Excellent

TADEUSZ, FPO

Liked: Staff & service, property conditions & facilities
very friendly hotel personnel!
Stayed 5 nights in Oct 2024

10/10 Excellent

Marcia

Liked: Property conditions & facilities, room comfort

Wonderful Interlude

Excellent front office staff - from the desk to the barista. Easy walk to the walled city - about 3-4 blocks, resulting in a tranquil setting over the pool.
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient, friendly staff, good breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I will be back!

I recently had the pleasure of staying at this wonderful hotel, and I can't express enough gratitude for the exceptional service I received during my visit. From the moment I arrived, the reception team—Ina, Francesco, and Fabio—made me feel warmly welcomed. Their friendly demeanor and helpful tips about the area truly set the tone for a fantastic stay. The breakfast service was a highlight of my mornings. Although I regret not catching the names of the staff who attended to us, their attentiveness and care did not go unnoticed. They created such a cheerful atmosphere, ensuring that everything was well-stocked and that we were comfortable. It was a lovely way to start each day! Additionally, the room cleaning service was top-notch. The staff ensured my room was spotless and cozy, and I appreciated the little touches that made my stay even more enjoyable. Lastly, a shout-out to Italo at the bar! His cocktails were a delight, and his friendly conversation added a special touch to my evenings. Overall, this hotel exceeded my expectations, and I left feeling refreshed and grateful for the wonderful experiences provided by the amazing staff. I highly recommend it to anyone looking for a memorable stay!
Stayed 2 nights in Oct 2024

8/10 Good

ENRIQUE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Charla

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Fantastic breakfast buffet. Quiet and modern room. Location is easy walk to town along quiet neighborhood street. Parking is plentiful. A truly lovely experience. I highly recommend this hotel.
Stayed 2 nights in Sep 2024

8/10 Good

Giorgio

Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Jay, Barnet

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, excellent location near old Lucca. Great breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Lovely hotel, great staff. The best welcome and service we have had on this trip so far. Comfortable beds, really clean rooms. Good selection at breakfast. About a 15 min walk to the walled city.
Stayed 2 nights in Sep 2024

8/10 Good

William

Very good staff and service.
Stayed 2 nights in Sep 2024

10/10 Excellent

Luigi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Anil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The apartment was beautifully furnished and well equipped. The staff were friendly helpful and efficient.
Stayed 3 nights in Aug 2024

10/10 Excellent

emily

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and staff Rooms were clean and comfortable beds and pillows Highly recommended
Stayed 2 nights in Aug 2024