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Art Relais

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Photo gallery for Art Relais

Hallway
Front of property
Garden
Designer toiletries, hair dryer
Desk, cribs/infant beds, free WiFi

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
Via Castruccio Buonamici, 221, Lucca, LU, 55100
  • Place, Walls of Lucca
    ‪2 min walk‬
  • Place, Piazza Napoleone
    ‪10 min walk‬
  • Place, Piazza dell'Anfiteatro
    ‪16 min walk‬
  • Airport, Pisa (PSA-Galileo Galilei)
    ‪28 min drive‬

Room options

View all photos for Double Room Single Use

Designer toiletries, hair dryer

Double Room Single Use

  • 248 sq ft
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Double Room

Double Room | Desk, cribs/infant beds, free WiFi

Double Room

  • 248 sq ft
  • Sleeps 5
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Desk, cribs/infant beds, free WiFi

Triple Room

  • 248 sq ft
  • Sleeps 6
  • 1 Double Bed OR 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Desk, cribs/infant beds, free WiFi

Quadruple Room

  • 301 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 Double Bed
  • Free WiFi

About the neighborhood

Lucca

Located in Lucca Historical Center within a 5-minute walk of Porta San Donato, Art Relais is within a 15-minute stroll of Walls of Lucca. This 3-star affittacamere welcomes guests with 6 rooms and conveniences like free in-room WiFi, free self parking, and a hot tub.
View more Town Houses in LuccaOpens in a new window

What's nearby

  • Walls of Lucca - 2 min walk - 0.1 miles
  • Piazza Napoleone - 10 min walk - 0.5 miles
  • Lucca City Hall - 11 min walk - 0.6 miles
  • Palazzo Pfanner - 13 min walk - 0.7 miles
  • Piazza dell'Anfiteatro - 16 min walk - 0.9 miles

Getting around

  • Lucca Station - 19 min walk
  • Galileo Galilei Airport (PSA) - 32 min drive

Restaurants

  • ‪Trattoria Da Giulio - ‬7 min walk
  • ‪Pizzeria Da Felice - ‬2 min walk
  • ‪Pasticceria Belluomini - ‬4 min walk
  • ‪pizzeria itaco - ‬10 min walk
  • ‪Bastian Contrario - ‬9 min walk

About this property

Art Relais

Art Relais features a rooftop terrace, free WiFi in public areas, and a hot tub. You can take advantage of free parking, along with an airport shuttle (available on request) for EUR 60 per person one way. The front desk has multilingual staff that can help with luggage storage and tours/tickets. Additional amenities include a computer station, express check-in, and express check-out.
Guests can expect to find TVs and stay connected with free WiFi. Bathrooms have hair dryers and designer toiletries. In-room massages are available, and other amenities include refrigerators and desks.
Recreational amenities at the affittacamere include a hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) on request
  • Free train station pick-up shuttle
  • Ski shuttle nearby
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee: EUR 5 per person

Things to do

  • Bicycle rentals
  • Hot tub
  • Scooter/moped rentals
  • Segway rentals/tours
  • Ski storage

Family friendly

  • Crib (surcharge)
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Spa

  • In-room massages
  • Spa treatment rooms
  • Turkish bath

More

  • 1 building
  • 2 floors
  • Built in 1900
  • Designated smoking areas

Room amenities

Bedroom

  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer

Entertainment

  • TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 7 PM
Express check-in available

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets
  • Service animals exempt from fees

Children and extra beds

  • One child 2 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for EUR 15 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 5 per person
  • Airport shuttle fee: EUR 60 per person (one way)
  • Crib (infant bed) fee: EUR 15 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
  • Check-in: 2 PM—-7 PM
  • Check-out: 10:30 AM
The front desk is available during limited hours, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (available on request), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Reservations need to be made in advance for massage services. Contact the affittacamere at the phone number listed on your booking confirmation.

Property is also known as

Leone di Sant' Anna
Leone di Sant' Anna Bed & Breakfast
Leone di Sant' Anna Bed & Breakfast Lucca
Leone di Sant' Anna Lucca
Art Relais Condo Lucca
Art Relais Lucca
Art Relais
Art Relais Lucca
Art Relais Affittacamere
Art Relais Affittacamere Lucca

Frequently asked questions

What can I see close to Art Relais?

This affittacamere is situated in Lucca Historical Center within a 10-minute walk of Walls of Lucca, Porta San Donato, and Palazzo Mansi National Museum. You'll also find Piazza Napoleone and Lucca City Hall less than a mile away.

Is there parking available at Art Relais?

Yes, self parking is offered for free at the affittacamere.

Does Art Relais include a casino on the premises?

No, Art Relais doesn't have a casino.

Is there an indoor pool at Art Relais?

No, this affittacamere doesn't have an indoor pool; however, there is a hot tub.

Is Art Relais good for couples?

Couples staying at this affittacamere will appreciate amenities like in-room massages as well as a hot tub and wedding services.

Are there hot tubs at Art Relais?

No, there isn't a spa tub at this affittacamere.

Does Art Relais feature a restaurant that includes a breakfast menu?

Art Relais offers a full breakfast for a surcharge though there is no restaurant.

Does Art Relais allow pets to stay for free?

Although pets can't stay for free, they are welcome at Art Relais.

Are there connecting rooms at Art Relais?

No, this affittacamere doesn't feature connecting guestrooms.

How close is the airport from Art Relais?

The closest major airport to Art Relais is Galileo Galilei Airport (PSA), which is 22.4 mi away (32 minutes by car).

Are there rooms with balconies at Art Relais?

No, there aren't any accommodations at Art Relais that offer a balcony.

Does Art Relais have a wedding venue?

There are wedding services available at Art Relais if that's in your vacation plans.

Art Relais Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 27 out of 181 reviews
Rating 8 - Good. 80 out of 181 reviews
Rating 6 - Okay. 46 out of 181 reviews
Rating 4 - Poor. 19 out of 181 reviews
Rating 2 - Terrible. 9 out of 181 reviews

7.8/10

Cleanliness

6.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Eva

Disliked: Staff & service, property conditions & facilities
Toen we aankwamen, was er niemand aanwezig. Na 2x bellen kwam er iemand aan die ons mee nam naar een ander b&b iets verderop in de straat. Daar moesten we overnachten. Was netjes en schoon. Ontbijt volgende ochtend was weer bij Art Relais. Het bleek dat er wel mensen sliepen in het b&b. Ontbijt was prima. Overboeking ??
Verified

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Era una habitación de la última planta y hacía un calor insoportable cuando llegamos y toda la noche, tenía un equipo de aire acondicionado pero no enfriaba. El resto todo bien, el trato muy agradable y el desayuno también bien. Es una pena que no solucionen el problema del aire acondicionado porque el resto nos pareció todo bien. Buen aubicación para visitar Lucca.
Verified

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

eigentlich ein hübsches Hotel in Stadtnähe

leider sind die Zimmer (zumindest unseres) ziemlich runtergekommen - es wäre nicht viel Aufwand notwendig um das Hotel auf einen akzeptablen Zustand zu bringen :-(
Verified

6/10 Okay

AMLETO

Disliked: Room comfort
hotel piacevole ma camera soffocante non si riusciva ad aprire gli scuri della finestra e pertanto dato il caldo di questi giorni la camera risultava soffocante per il resto personale gentile, posizione ottima
Verified

8/10 Good

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt beliggehed

Indtjekning lidt besværlig, da man skal ringe til ejeren. "Kommer om 5 min" blev til en times tid - tog ikke telefonen de første 5 opringninger.... Morgenmad foregår på en café i nærheden hvor vi selv fandt ud af at der var ferielukket, hvorefter der blev arrangeret en meget spartansk morgenmad på stedet. Køleskab var der ikke men fin balkon og have.
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service

Non lo voglio piu

arrivati alle 14 non c'era nessuno la chiave della camera era sulla buchetta della posta. stanza in ordine e pulita. peccato vhe la successiva pulizia veniva fatta 3 giorni dopo . compreso il bagno che essendo senza finestra potete immaginare l'odore. il cell in efettuato il giorno successivo alle 10.40 il personale è arrivato a quell'ora.noi prima abbiamo fatto varie telefonate ai 2 numeri esposti sulla targa esterna compreso un cell. che è stato spento fino alle 10.30 . aria condizionata a tempo.ci hanno detto che andava solo dalle 18 alle 6 del mattino essendo in gita di piacere e rientrando tardi 3/4 la mattina stavamo a dormire ma più delle 10 non era possibile x il caldo il barbecue un po nasciamo li usato s non pulito e la jacuzii piena di aghi di pino. all mia domanda la jacuzu e piena di aghi di pino mi è stato detto che potevo usare il retino a disposizione. mi fa un po strano tutte queste discrepanze xme il gestore non gli interessa più del posto. comunque non lo consiglieri a nessuno
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Billig og bra! Vi ankom sent om kvelden, og da hadde betjeningen lagt ut nøkkel til oss! Nærme sentrum.
Verified

8/10 Good

Jussi

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with a short walk from the city wall
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Looked good online, but not close up

The site said that it was three star. It was really a one star. You could tell that the building was once really nice place to stay. But the owners have not kept up the building. Poor paint, cracking walls, and the floors badly need refinishing. The room had dated decor, and there was a strange sliding door to the bathroom, which did not totally cover the doorway. The entire room was poorly cleaned, with gum under one of the lamp shades, hairs in the bathroom and on the plate, and the plastic (yes, plastic!) mugs had lipstick residue from the last user. The receptionist was very helpful with check in, and some advise on what to go to in the town, but was not in the building at check in. The A/C did not work, and was not fixed in the time we were there. It has so much potential, and all of the pieces are there, but there needs to be a lot more detail in the cleaning, upgrading, and decor. The room did have a small fridge, which did make it easy to keep food. I would not stay here again until I thought that the problems were rectified.
Verified

6/10 Okay

Denis

Liked: Staff & service
The hotel was clean and comfortable and only a short walk into the city centre - the staff were very friendly and helpful - I would stay there again.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service

Inte en skymt av hotelledningen

Hotellet rätt OK, men hotelledningen helt osynlig under de 4 dagar jag var där. Fick betala direkt när jag kom och sedan såg jag inte till dem mer. När jag gick vilse på vägen hem ensam från stan första kvällen ( p g a fel beskrivning på deras karta om var hotellet låg) försökte jag ringa flera gånger men fick ej svar. Frukost fick man själv gå och ta på ett café en bit från hotellet.Allt detta - plus att badrummet var i behov av diverse mindre reparationer - gav en känsla av att man kanske snart tänkte sluta med hotellverksamheten.
Verified

4/10 Poor

Elisabeth

Disliked: Staff & service, property conditions & facilities
Leider waren wir insgesamt enttäuscht. Ich habe in diesem Hotel schon mehrmals übernachtet, aber ich musste feststellen dass dieses Hotel sehr nachgelassen hat. Es wird nicht renoviert, unsaubere Stellen, kaputte, marode Gartenstühle haben wir diesmal vorgefunden. Zusammengesuchte, dünne Handtücher, die muffelig riechen und man hat das Gefühl dass sie nicht sauber sind. Die Rezeption ist nur ab und zu besetzt. Was auch zu bemängeln ist, dass die Kosten für die Zimmer schon 2 Tage nach der Buchung am 26.05.2015 abgebucht worden sind, aber die Zimmer haben wir von 15.06. bis 19.06. bewohnt. Eine stornierte Buchung hat man uns auch berechnet, also gleichzeitig zwei Abbuchungen.
Verified

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Lovely hotel

I thought the hotel was very pretty and the staff were great. The air conditioning in the room was not great though. The centre of Lucca was within an easy walking distance.
Verified

6/10 Okay

B

Liked: Cleanliness

stadtnah

Altstadt und Busterminal in ca. 10 Minuten zu erreichen
Verified

8/10 Good

Gianfranco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

breve soggiorno a Lucca

Posto tranquillo a 5 minuti dalle mura camera accogliente giardino interno
Verified

8/10 Good

Wai piu

Liked: Staff & service

hotel

Nice hotel
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

pessimo

Abbiamo alloggiato per una sola notte e menomale!! Bagno sporco, camera sporca... Non scendo nei dettagli che è meglio... L unico aspetto positivo la gentilezza della signora Eva della reception.
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute aanrader!

Prettig verblijf in mooie omgeving Af en toe klopt het niet maar dat komt wel eens vaker voor Voor mij is het een absolute aanrader zeker voor deze prijs. Vriendelijke mensen die je rustig je gang laten gaan
Verified

8/10 Good

NICOLA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

discreta

buon posto per dormire, vicino al centro, siamo andati a piedi. Camera pulita, dotata di tv, bagno splendido, pulito. Molto gentile la persona che ci ha atteso alla struttura, disponibile. L'unica nota ma lieve , forse la stanza era un po' fredda, andava acceso prima il riscaldamento. Ma un neo ad una struttura che consiglierei.
Verified

2/10 Terrible

Sylvi

Disliked: Staff & service, room comfort

Dachkammer - mehr nicht

Wir sind um ca. 18,00 Uhr angereist. Vor Ort war keiner. Den Schlüssel haben wir durch Zufall auf dem Briefkasten gefunden. Unser " Zimmer " besser gesagt unsere Dachkammer war echt toll. Bin wenigstens 3 x gegen die in der Dachkammer quer verlaufenden Dachbalken gelaufen. Verlaufen teilweise so um die 1,65 m durch die Kammer. Rings herum nur Wände kein Fenster, nur im Dach eine Luke die sich so ca. 10 cm öffnen ließ. Eine tolle Sauna bei 30 Grad Aussentemperatur. Das Bad extrem gut für Lilliputaner. In der Dusche ist eine Bewegung nicht möglich, also muß mann hoffen das dass Duschbad auch nach unten zu den Füssen läuft. Wenn ich daran denke was für herrliche Zimmer wir davor hatten und das für den selben Preis. Absolut nicht zu entfehlen !!!!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort

Proche de la ville mais difficile de se garer

Hôtel bien situé, propre mais vieillot. Personnel accueillant. La salle du petit-déjeuner est petite il faut parfois faire la queue. Difficile de trouver un parking quand on ne connaît pas le quartier.
Verified

6/10 Okay

Ad

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

goede prijs-kwaliteit verhouding

+ goede locatie t.o.v. oude binnenstad , bushalte en station. gastvrije bediening en receptie - matig ontbijt
Verified

6/10 Okay

emyr

Liked: Staff & service

10 days in Lucca

a few problems with he room/no bathroom light &they were unable to fix it/toilet seat would not stay up/staff friendly & obliging/owner not friendly/full payment had been taken from my credit card before my arrival/I was going to pay cash/as a result 15euros were added to my card statement/poor arrangements for checking in/no reply when I telephoned/convenient for city /could be a much better b&b/ unsuitable for anyone with mobility problems/no lift/steep stairs
Verified

4/10 Poor

Lea

Disliked: Cleanliness, property conditions & facilities

Falta de limpieza en general

El hotel está situado cerca de la entrada del casco antiguo, en una casa con muchas posibilidades y un bonito jardín pero haría falta que reformasen los baños y el suelo y la limpieza fuese mejor. El desayuno se puede mejorar también. Para lo que ofrecen me parece caro.
Verified

10/10 Excellent

Ольга

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Останавливались на одну ночь, по дороге на остров Эльба. По приезду в отель, нас определили в номер, который находился по другому адресу. Он находился в чисто итальянском старинном доме, с террасой и внутренним двориком с бассейном. У нас был целый этаж. Помещение оборудовано под старину в стиле Art. Находится в шаговой доступности от исторического центра (10-15 мин.). Собственной парковки не было, запарковались у соседнего дома. Впечатления только положительное. Персонал очень доброжелательный. Рекомендуем.

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