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Hôtel de la Vallée

3.0 star property
Hotel with a restaurant, near Massabielle Grotto

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Photo gallery for Hôtel de la Vallée

Front of property - evening/night
Premium Double Room | 1 bedroom, desk, soundproofing, iron/ironing board
Lobby lounge
Self parking (EUR 8.00 per night)
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Air conditioning
  • Laundry
  • Pet friendly

Explore the area

View in a map
28 rue des Pyrenees, Lourdes, Hautes-Pyrenees, 65100
  • Basilica of Our Lady of the Rosary
    ‪11 min walk‬
  • Massabielle Grotto
    ‪12 min walk‬
  • Basilica of the Immaculate Conception
    ‪12 min walk‬
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.)
    ‪13 min drive‬

Room options

View all photos for Single Room

Single Room | 1 bedroom, desk, soundproofing, iron/ironing board

Single Room

  • 129 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room

Double Room | 1 bedroom, desk, soundproofing, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | 1 bedroom, desk, soundproofing, iron/ironing board

Triple Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 3 Twin Beds

View all photos for Premium Double Room

Premium Double Room | 1 bedroom, desk, soundproofing, iron/ironing board

Premium Double Room

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, desk, soundproofing, iron/ironing board

Classic Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

Lourdes

Hôtel de la Vallée places you within a 15-minute stroll of popular sights such as Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. This 43-room, 3-star hotel welcomes guests with conveniences like a restaurant, coffee/tea in a common area, and concierge services.

What's nearby

  • Basilica of St. Pius X - 9 min walk - 0.5 miles
  • Basilica of Our Lady of the Rosary - 11 min walk - 0.6 miles
  • Massabielle Grotto - 12 min walk - 0.7 miles
  • Basilica of the Immaculate Conception - 12 min walk - 0.7 miles
  • Sanctuary of Our Lady of Lourdes - 12 min walk - 0.7 miles

Getting around

  • Lourdes Station - 14 min walk
  • Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.) - 22 min drive

Restaurants

  • ‪Café au Roi Albert - ‬6 min walk
  • ‪Les 100 Culottes - ‬3 min walk
  • ‪Cafe Jeanne d'Arc - ‬6 min walk
  • ‪Restaurant Pizzeria Amalfi - ‬3 min walk
  • ‪Da Marco - ‬3 min walk

About this property

Hôtel de la Vallée

Hotel with a restaurant, near Massabielle Grotto
Hôtel de la Vallée features free WiFi in public areas, conference space, and coffee in a common area. Self parking is available for EUR 8.00 per night. The front desk has multilingual staff that can help with luggage storage, concierge services, and securing valuables. Additional amenities include a computer station, a library, and express check-in.
Guests can expect to find 22-inch LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Desks are also included.
The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Dutch, English, French, German, Italian, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (EUR 8 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee: EUR 6 to 9 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 258 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 2 buildings
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch LCD TV with premium satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 5:30 PM; Check-in end time: 11 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Guests planning to arrive after hours must contact the property at least 48 hours prior to arrival to receive late check-in instructions.

Renovations and closures

The property is closed between December 14 and April 2.

Access methods

Front desk (limited hours)

Pets

  • This property welcomes pets for EUR 5 per pet, per night
  • Pet weight must not exceed 11 lbs per pet
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 5.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 6.00 to 9.00 per person
  • Covered self parking fee: EUR 8.00 per night
  • Pet fee: EUR 5 per pet, per night
  • Service animals are exempt from fees
  • In-room safe fee: EUR 3.00 per night
  • Crib (infant bed) fee: EUR 5.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 5:30 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is available during limited hours, and checking in and out are easy with express services. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Citotel De La Vallee Lourdes
de la Vallée
Hôtel de la Vallée
Hôtel Vallée Lourdes
Vallée Lourdes
Hôtel de la Vallée Hotel
Hôtel de la Vallée Lourdes
Hôtel de la Vallée Hotel Lourdes

Frequently asked questions

Is free cancellation available at Hôtel de la Vallée?

Hôtel de la Vallée offers free cancellation on some room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

What can I see around Hôtel de la Vallée?

This hotel is located in Lourdes, a short 12-minute walk from Basilica of the Immaculate Conception and also 13 minutes on foot from Basilica of Our Lady of the Rosary. You'll also find Massabielle Grotto and Lourdes Covered Market less than a mile away.

Is parking available on site at Hôtel de la Vallée?

Yes, secured parking is offered for EUR 8.00 per night. Accessible parking and electric car charging are also available for guests.

Does Hôtel de la Vallée include a casino at the property?

No, Hôtel de la Vallée doesn't have a casino.

Will I find an indoor pool at Hôtel de la Vallée?

No, there is no indoor pool at this hotel.

Is Hôtel de la Vallée good for couples?

Couples staying at this hotel will appreciate amenities like a bar plus some guestrooms include minibars and premium bedding.

Does Hôtel de la Vallée have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hôtel de la Vallée have a restaurant that serves breakfast?

Yes, Hôtel de la Vallée serves buffet breakfast for a surcharge from its restaurant.

Will Hôtel de la Vallée allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hôtel de la Vallée for a fee of EUR 5 per pet, per night.

Are there connecting rooms at Hôtel de la Vallée?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hôtel de la Vallée?

The closest major airport to Hôtel de la Vallée is Lourdes (LDE-Tarbes - Lourdes - Pyrenees Intl.), which is 10.1 mi away (22 minutes by car). Another top airport is Pau (PUF-Pau - Pyrenees), which is around 27.1 mi away.

Can I book a room with a balcony at Hôtel de la Vallée?

No, there aren't any guestrooms with balconies at Hôtel de la Vallée.

Hôtel de la Vallée Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 95 out of 174 reviews
Rating 8 - Good. 62 out of 174 reviews
Rating 6 - Okay. 13 out of 174 reviews
Rating 4 - Poor. 2 out of 174 reviews
Rating 2 - Terrible. 2 out of 174 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Huong, Laguna Niguel

Liked: Cleanliness
Stayed 4 nights in May 2025

10/10 Excellent

Lina

Liked: Cleanliness, staff & service, property conditions & facilities
The staff of this family- owned hotel are lovely! Great place.
Stayed 2 nights in Apr 2025

8/10 Good

HERMINIA

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It is a little far from the Grotto and street where the hotel Is located is unlit. But the staff are very friendly and acvomodating!
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Lucky Gem of a find

Service was outstanding, room was clean and comfortable, location was short walks from all of Lordes’ sites and restaurants and shops. A quietly welcoming stay. Nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Suvra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff and this hotel were exceptional. They communicated very timely giving exact directional information we were looking for. We highly recommend this place to anyone. We hope they will be happy staying here.
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice haven from the crowds

Staff was very helpful. Meals were wonderful. Recommend dinner at the hotel. So relaxing and cozy.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely loved it
Stayed 1 night in Jul 2024

10/10 Excellent

Rudolph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place. Very friendly owners and staff. We had breakfast as dinner at the hotel on different days and it was very good. Room was good. Separate bathroom and toilet, which was very convenient.

10/10 Excellent

CARRIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a gem. It’s an easy walk to the Lourdes candlelight procession and churches. Make sure to take the elevator instead of walking the entire way! (Ask front desk to find out where it is :) ). Actual coffee cups in the rooms and fantastic bamboo toothbrushes! Breakfast was good and staff extremely accommodating and helpful. HIGHLY RECOMMEND
Stayed 1 night in Aug 2023

10/10 Excellent

Robert

Central, and not far from the Grotto, quiet area.
Stayed 7 nights in Jul 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value stay!

Hotel is easy to get to and close to the local restaurants. Pizza nearby was amazing!
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very accommodating for our late 9:30pm check in and a very cheerful Thierry greeted us upon arrival. Their buffet breakfast was fantastic, their swiss cheese and ham on croissant was incredible. Lots of other choices, coffee was so good, i probably drank a whole carafe of it. Xavier was very happy to serve us early breakfast as we need to go out early for our trip to Toulouse and Barcelona. Can not say enough of this hotel. Great choice for us. Highly recommended.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very enjoyable stay. Room basic, but very clean and comfortable. Would recommend and would stay here again.
Stayed 4 nights in May 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Having stayed there before we were happy to return and whilst a little basic met all our needs. Well positioned and realistically priced . Excellent breakfast available.
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

6/10 Okay

Andrea, Ottawa, Canada

Liked: Staff & service
Close to the Grotto, parking inside. Breakfast is fine and price is reasonable
Stayed 1 night in Jul 2018

10/10 Excellent

Sylvie, Buckingham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

charming hotel near Sanctuary, train station and t

all within reach and the air conditionain was a bonus in this canicule
Stayed 2 nights in Jul 2018

10/10 Excellent

Daisy, Wembley

Liked: Cleanliness, staff & service, room comfort
Very helpful and good listener.
Stayed 3 nights in Jun 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in May 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, room comfort
Very friendly staff. Decent location - walk-able to the grotto. I wish I would have stayed more than one night.
Stayed 1 night in Oct 2017

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for our short stay

A friendly smaller hotel that has everything you need for a good value stay in Lourdes. Just a 10-15 minute walk from The Sanctuary yet in a quiet area of town. We also took a pleasant 20 minute stroll to the Funiculaire du Pic du Jer though there is also a bus stop near the hotel.

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is conveniently located for our trip. We also took advantage of the dinner special which ended up being a pleasant surprise. The food and wine was very good.
Stayed 1 night in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern, comfortable, clean and friendly

A very comfortable and quiet room. Very friendly staff. Close to the centre of Lourdes.
Stayed 1 night in Jul 2017

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very Clean with a Great Staff

The hotel was clean and the staff was very accommodating. This is a family run hotel and brothers Thierry and Xavier were very helpful in giving directions and advising us on the best way to get around town. The night manager Kamel who also very nice and accommodating. The hotel is about a 15 walk to the Lourdes Santuaries and Grotto but also only a 5 minutes walk to the center of town. I would recommend this property if you're visiting Lourdes.
Stayed 2 nights in Jul 2017

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in Lourdes

Good hotel clouse to the action in Lourdes. Great secure parking on-site for our Harley, friendly staff and good prices.
Stayed 2 nights in Jun 2017