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Best Western Diamond Bar Hotel & Suites

2.5 star property

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Photo gallery for Best Western Diamond Bar Hotel & Suites

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby
Outdoor pool
Free daily buffet breakfast
Exterior

Reviews

7.4 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
259 Gentle Springs Ln, Diamond Bar, CA, 91765
  • Place, Steep Canyon Trailhead
    ‪7 min drive‬
  • Place, Disneyland® Resort
    ‪34 min drive‬
  • Place, Disney California Adventure® Park
    ‪34 min drive‬
  • Airport, Ontario, CA (ONT-Los Angeles - Ontario Intl.)
    ‪26 min drive‬

Room options

Accessible King Room

  • Sleeps 2

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Freeway Side)

8.0 out of 10
Very good
(31 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(37 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator (Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Queen Room Freeway Side

  • Sleeps 4

King Room

  • Sleeps 2

Two Queen Room

  • Sleeps 4

King Room Freeway Side

  • Sleeps 2

View all photos for Interior King Room

Desk, laptop workspace, blackout drapes, iron/ironing board

Interior King Room

  • Sleeps 2

View all photos for Interior Two Double Room

Bathroom | Combined shower/tub, free toiletries, hair dryer, towels

Interior Two Double Room

  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side) | Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator (Walk-in Shower;Freeway Side)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Accessible-2 Queen, Mobility Accessible, Communication Assistance, Walk In Shower, Freeway Side, Wi-Fi, Non-Smoking

  • Sleeps 4

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About the neighborhood

Diamond Bar

Located 2.7 mi (4.4 km) from California State Polytechnic University, Pomona, Best Western Diamond Bar Hotel & Suites is within a 10-minute drive of The Shoppes at Chino Hills. This 95-room hotel has conveniences like free breakfast, an outdoor pool, and free in-room WiFi.

What's nearby

  • Steep Canyon Trailhead - 7 min drive - 1.7 miles
  • Disneyland® Resort - 34 min drive - 20.3 miles
  • Disney California Adventure® Park - 34 min drive - 21.2 miles
  • Knott's Berry Farm - 35 min drive - 23.9 miles
  • Anaheim Convention Center - 35 min drive - 21.7 miles

Getting around

  • Walnut Industry Station - 5 min drive
  • San Dimas Station - 9 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 36 min drive

Restaurants

  • ‪Starbucks - ‬4 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪The Coffee Bean & Tea Leaf - ‬5 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪Basil And Co. - ‬6 min walk

About this property

Best Western Diamond Bar Hotel & Suites

Best Western Diamond Bar Hotel & Suites features an outdoor pool, free WiFi in public areas, and a business center. If you plan to drive, free parking is available. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include coffee/tea in a common area, laundry facilities, and a convenience store.
42-inch flat-screen TVs come with cable channels and Netflix, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Sitting areas, refrigerators, and coffee makers are other standard amenities.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Breakfast, lunch and dinner served
Holiday Inn Diamond Bar - Pomona by IHG
  • Pool
  • Hot tub
  • Spa
  • Parking included
9.0 out of 10, Wonderful, 1,005 reviews
$122 nightly
The price is $139
Apr 3 - Apr 4
Total with taxes and fees
Holiday Inn Diamond Bar - Pomona by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 9:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Children stay free when using existing bedding (children may not be eligible for free breakfast)
  • Rollaway/extra beds are available for USD 15.99 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: USD 100.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Rollaway bed fee: USD 15.99 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Pool access available from 8:00 AM to 9:00 PM.
  • No cribs or infant beds are available.

Property is also known as

Best Western Diamond Bar
Best Western Diamond Bar Hotel
Best Western Hotel Diamond Bar
Diamond Bar Best Western
Best Western Diamond Bar Hotel Diamond Bar
Best Diamond Bar & Suites
Best Western Diamond Bar Hotel & Suites Hotel
Best Western Diamond Bar Hotel & Suites Diamond Bar
Best Western Diamond Bar Hotel & Suites Hotel Diamond Bar

Frequently asked questions

What can I see close to Best Western Diamond Bar Hotel & Suites?

Based on positive ratings, guests enjoy the hotel's location in Diamond Bar, which is close to The Shoppes at Chino Hills, Fairplex, and Raging Waters. You'll also find In-N-Out Burger Pomona Dragstrip and The Glass House Concert Hall nearby.

How much does it cost to stay at Best Western Diamond Bar Hotel & Suites?

As of Mar 31, 2026, prices found for a 1-night stay for 2 adults at Best Western Diamond Bar Hotel & Suites on Apr 1, 2026 start from $109, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Best Western Diamond Bar Hotel & Suites?

Yes, uncovered self parking is offered for free at the hotel.

Does Best Western Diamond Bar Hotel & Suites have a casino?

No, Best Western Diamond Bar Hotel & Suites doesn't have a casino.

Is there an indoor pool at Best Western Diamond Bar Hotel & Suites?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 8:00 AM and 9:00 PM.

What do couples enjoy most about Best Western Diamond Bar Hotel & Suites?

Couples staying at this hotel will appreciate amenities like Netflix as well as an outdoor pool and free breakfast.

Are there hot tubs at Best Western Diamond Bar Hotel & Suites?

No, this hotel doesn't have a spa tub.

Does Best Western Diamond Bar Hotel & Suites have a restaurant with a breakfast menu?

Best Western Diamond Bar Hotel & Suites offers free buffet breakfast each morning though there is no restaurant.

Does Best Western Diamond Bar Hotel & Suites allow pets to stay for free?

No, pets aren't allowed at Best Western Diamond Bar Hotel & Suites though service animals are welcome.

Does Best Western Diamond Bar Hotel & Suites have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Best Western Diamond Bar Hotel & Suites?

The closest major airport to Best Western Diamond Bar Hotel & Suites is Los Angeles - Ontario Intl. Airport (ONT), which is 15.7 mi away (36 minutes by car). Another top airport is Fullerton, CA (FUL-Fullerton Municipal), which is located 17.3 mi away (22-minute drive).

Can I book a room with a balcony at Best Western Diamond Bar Hotel & Suites?

No, you won't find guestrooms with balconies at Best Western Diamond Bar Hotel & Suites.

Best Western Diamond Bar Hotel & Suites Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 403 out of 1005 reviews
Rating 8 - Good. 233 out of 1005 reviews
Rating 6 - Okay. 137 out of 1005 reviews
Rating 4 - Poor. 89 out of 1005 reviews
Rating 2 - Terrible. 143 out of 1005 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

angel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very big room an new appliance. Very good price.
Stayed 2 nights in Dec 2025

6/10 Okay

Enrique

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The Room Condition was good. The Staff were great with lots of experience. But the Breakfast was Horrible.. I will NOT Recommend this hotel,
Stayed 1 night in Dec 2025

2/10 Terrible

Hannah

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Well it's a motel. But, I was expecting a little more. Pros: 1. Convenience- we were going to the Pomona area, so it is very easy accessible. There are lots of Asian food fusions around. 2. Accessible from freeway, and very easily to find. Cons: 1. we have the Freeway side, so our first night was full of freeway and constructions sound. 2. Bathroom ventilation was super loud. 3. The room itself was clean, however, the sheets and the bedding looked dated and needed to add bleach. 4. Parking lot was sure very dirty. 2. The bathroom
Stayed 4 nights in Dec 2025

10/10 Excellent

Budhi

Stayed 2 nights in Dec 2025

6/10 Okay

Humberto

Stayed 1 night in Dec 2025

8/10 Good

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
They require upon requests for microwave and tv remote control.
Stayed 1 night in Dec 2025

2/10 Terrible

Nancy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was room smelled like dingy and stuffy . Service was horrible. Asked for towels we had to go get them . Towels were small . Noisy from train and freeway. Never again . Couldn’t do early check in .
Stayed 1 night in Dec 2025

2/10 Terrible

Florence

Stayed 2 nights in Dec 2025

10/10 Excellent

yovani

Stayed 1 night in Dec 2025

10/10 Excellent

Estrella

Stayed 1 night in Sep 2025

2/10 Terrible

Autumn

Disliked: Cleanliness, property conditions & facilities, room comfort
The room smelt like dirty feet. The bedding had a funky odor. The cleanliness could have been waaay better. It was super loud and lots of movement heard from adjoining rooms. Huge crack underneath door.
Stayed 1 night in Dec 2025

6/10 Okay

Guadalupe F

Liked: Staff & service
Stayed 3 nights in Nov 2025

10/10 Excellent

Ruben

Stayed 1 night in Nov 2025

8/10 Good

Jorge

Stayed 1 night in Nov 2025

10/10 Excellent

Gillian

Stayed 1 night in Nov 2025

8/10 Good

Wendy K.

Traveled with partner
Liked: Staff & service
I like that the room is newly remodeled with LVP floor and the room size was big. I don't like: the floor in my room was so dirty (dusty). Some part of the floor was sticky, and there was drinking straw on the floor.
Stayed 3 nights in Nov 2025

4/10 Poor

Michael

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Fridge had a lot of mold in it and was not working. They brought up another but I could tell there were mold spores in the room so we had to leave the next day. I'm not sure how to receive a refund as booked through hotels.com. The person checking us in was unreasonably slow - took 10-15 mins to just check in. His English was not good so communication was limited. This simply should not be. We've stayed here before and not had any problems so maybe ownership/management changed in the past 2 years? There is no dresser so I cleared a shelf where the coffeemaker was -- it was caked with dust that I had to clean off in order to put my clothes there.
Stayed 3 nights in Nov 2025

10/10 Excellent

Lu

Stayed 1 night in Nov 2025

10/10 Excellent

imad

Stayed 1 night in Nov 2025

10/10 Excellent

Joselyn

Stayed 1 night in Nov 2025

8/10 Good

KEUN MOO

Stayed 1 night in Nov 2025

10/10 Excellent

Eduardo

Stayed 1 night in Nov 2025

10/10 Excellent

Marleny

Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
All of the above...and a fantastic restaurant on property...will definitely return. :)
Stayed 6 nights in Nov 2025

10/10 Excellent

Erwin

Stayed 3 nights in Nov 2025