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Svalbard Hotell - The Vault

3.0 star property
Hotel in Longyearbyen with free breakfast and a 24-hour front desk

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Photo gallery for Svalbard Hotell - The Vault

Exterior detail
Bar (on property)
Free daily buffet breakfast
Standard Double Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi
Lobby sitting area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Free WiFi
  • 24/7 front desk
  • Parking included

Explore the area

View in a map
Vei 507-01, Longyearbyen, 9170
  • Place, University Centre in Svalbard
    ‪7 min walk‬
  • Place, Svalbard Church
    ‪7 min walk‬
  • Place, Svalbard Museum
    ‪9 min walk‬
  • Airport, Longyearbyen (LYR-Svalbard)
    ‪6 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Double Room

9.2 out of 10
Wonderful
(31 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Blackout drapes, soundproofing, iron/ironing board, free WiFi

Standard Single Room

9.6 out of 10
Exceptional
(15 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Longyearbyen

Svalbard Hotell - The Vault is a short stroll from University Centre in Svalbard and Svalbard Museum. This 3-star hotel has 35 rooms and welcomes guests with free breakfast, free in-room WiFi, and free self parking.

What's nearby

  • University Centre in Svalbard - 7 min walk - 0.4 miles
  • Svalbard Church - 7 min walk - 0.4 miles
  • Svalbard Kirke - 7 min walk - 0.4 miles
  • Svalbard Museum - 9 min walk - 0.5 miles
  • Svalbard Global Seed Vault - 7 min drive - 3.6 miles

Getting around

  • Longyearbyen (LYR-Svalbard) - 5 min drive

Restaurants

  • ‪Cafe Huskies - ‬7 min walk
  • ‪Fruene - ‬6 min walk
  • ‪Karlsberger Pub - ‬6 min walk
  • ‪Svalbar - ‬5 min walk
  • ‪Kroa - ‬4 min walk

About this property

Svalbard Hotell - The Vault

Hotel in Longyearbyen with free breakfast and a 24-hour front desk
Guests of Svalbard Hotell - The Vault enjoy free WiFi in public areas, coffee in a common area, and free newspapers. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for NOK 100 per person one-way. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Additional amenities include a terrace, a TV in a common area, and a gift shop.
Guests can enjoy free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Sitting areas and coffee makers are other standard amenities.
The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Exterior
Radisson Blu Polar Hotel Spitsbergen
  • Hot Tub
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 867 reviews
$227 nightly
The price is $227
Dec 1 - Dec 2
Total with taxes and fees
Radisson Blu Polar Hotel Spitsbergen

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Free self parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Ecotours
  • Hiking/biking trails
  • Hunting
  • Snowmobiling
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Heating
  • Iron/ironing board on request
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Airport shuttle fee: NOK 100 per person (one-way)
  • Airport shuttle fee per child: NOK 40 (one-way)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Nearby construction work may cause some noise disturbance.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Svalbard Hotell Vault Hotel Longyearbyen
Svalbard Hotell Vault Hotel
Svalbard Hotell Vault Longyearbyen
Svalbard Hotell Vault
Svalbard Hotell The Vault
Svalbard Hotell | The Vault
Svalbard Hotell - The Vault Hotel
Svalbard Hotell - The Vault Longyearbyen
Svalbard Hotell - The Vault Hotel Longyearbyen

Frequently asked questions

What is there to do near Svalbard Hotell - The Vault?

This hotel is located in Longyearbyen within a short 10-minute walk of Svalbard Museum. Svalbard Global Seed Vault is also within a driving distance of 3.5 mi.

Will I be able to park at Svalbard Hotell - The Vault?

Yes, self parking is offered for free at the hotel.

Does Svalbard Hotell - The Vault include a casino?

No, Svalbard Hotell - The Vault doesn't have a casino.

Is there an indoor pool at Svalbard Hotell - The Vault?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Svalbard Hotell - The Vault?

Couples will appreciate amenities like a bar, free breakfast, and a terrace at this hotel.

Does Svalbard Hotell - The Vault have a hot tub?

No, there isn't a spa tub at this hotel.

Does Svalbard Hotell - The Vault feature a restaurant that includes a breakfast menu?

Svalbard Hotell - The Vault offers free buffet breakfast each morning though there is no restaurant.

Does Svalbard Hotell - The Vault allow pets to stay free of charge?

No, pets aren't allowed at Svalbard Hotell - The Vault.

Does Svalbard Hotell - The Vault have connecting rooms?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Svalbard Hotell - The Vault?

The closest major airport to Svalbard Hotell - The Vault is Longyearbyen (LYR-Svalbard), which is 3.2 mi away (5 minutes by car).

Can I book a room with a balcony at Svalbard Hotell - The Vault?

No, there aren't any guestrooms with balconies at Svalbard Hotell - The Vault.

Svalbard Hotell - The Vault Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 296 out of 443 reviews
Rating 8 - Good. 136 out of 443 reviews
Rating 6 - Okay. 8 out of 443 reviews
Rating 4 - Poor. 1 out of 443 reviews
Rating 2 - Terrible. 2 out of 443 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at The Vault! The hotel is spotless, comfortable, and in an excellent location. The breakfast room was pretty small and cosy, but I had no issues finding a space, and the food was delicious! The staff were super friendly and helpful. I wouldn't hesitate to stay here again, thank you for a wonderful trip!
Stayed 4 nights in Jun 2025

10/10 Excellent

rami reddy

Liked: Cleanliness
Stayed 1 night in Jul 2025

10/10 Excellent

rami reddy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent clean rooms and hotel staff are very friendly, they fulfilled all my needs
Stayed 1 night in Jul 2025

6/10 Okay

Peter, Boca Raton

Stayed 3 nights in Jul 2025

8/10 Good

Ashley

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient spot and a comfortable room. The only real issue is the total absence of anywhere in the room to put things, except for hooks. There are so many spaces for shelves, but no, no shelves, nowhere for toothbrushes, nowhere for underclothes. A tiny shelf next to the bed with about 2 square inches of space. And instead of giving you solid tables, they give you soft ottomans, so you can stack clothes but nothing that requires a level base. That said, it's a nice clean convenient place.
Stayed 2 nights in Jun 2025

8/10 Good

Lance

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Friendly staff. Rooms comfortable. Breakfast buffet was acceptable. For you to know: they only promote excursions from one company since the hotel is apparently owned by the excursion company. Go to Visit Svalbard website or local office to review all available excursion opportunities.
Stayed 3 nights in Jun 2025

8/10 Good

Janet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The people were very friendly. The rooms were very comfortable and quiet. I did ask for a room clean after 3 days and only the bed was made and bathroom wiped down, no clean sheets. It would have been helpful to understand there is a way around the bridge so we didn’t have to lug 50lb bags up and down 16 steps. The breakfast was a food safety horror show. Cold eggs, bacon, sausage, a food inspector’s nightmare. If inspected, it would be shut down.
Stayed 5 nights in May 2025

10/10 Excellent

Keiko, York

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I quite like The Vault’s relaxing casual style. Interior of the room is simple but modern twist. Once you used it, feel like home. I like reception area’s free tea and coffee self service. We went out then came back hotel and bit rest at ground floor sofa, then went back shopping again (shopping area is just opposite side of road). We requested same room as our last year’s stay. They gave us that room was very appreciated. The breakfast was reasonable spreads. Centre of Longyearbyen town, very handy for shopping and sightseeing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Ka Yin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, Convenient location, supermarket just opposite
Stayed 4 nights in Apr 2025

8/10 Good

Amand

Stayed 2 nights in Mar 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was perfect... clean and quiet, walkable to the main shopping and dining area, and we had a beautiful view of the mountains. Everyone was very nice.
Stayed 7 nights in Apr 2025

8/10 Good

YI

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are welcoming and the breakfast is great. The hotel is in the town centre. But you need to walk a bit and go through a bridge between the airport shuttle bus stop to the hotel door. (Taxi can drive to the hotel door step. ) There is a grey dust spot on my quilt cover.
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Haris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing at all i disliked for my stay here at the Vault. I enjoyed my quietness the most. Thank you for everything ❤️
Stayed 8 nights in Jan 2025

10/10 Excellent

Mary, Rancho Cucamonga

Liked: Cleanliness, staff & service, property conditions & facilities
I have never been to a hotel where you have to take your shoes off at the door. They do provide wool slippers in your room. The local custom dates back to when the coal miners were told to take their shoes off because they were so dirty. The staff was helpful. The breakfast was good. The room was fine. I would use this hotel again
Stayed 1 night in Jan 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff…. Lovely communal area and cozy rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, nice and clean, good breakfast, great staff.
Stayed 1 night in Nov 2024

10/10 Excellent

James

Stayed 22 nights in Nov 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time in Svalbard Polfareren! I’ll never forget the experience. Cozy hotel, great location, yummy breakfast and staffs were friendly and accommodating. Our room was big and had the Mountain View! Shout out to Ana for providing exceptional service! Thank you for helping us all the way! Once again, what a lovely place!
Stayed 5 nights in Nov 2024

10/10 Excellent

Norris

Liked: Cleanliness, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2024

8/10 Good

XUEBIAO

Clean Nice hotel with helpful and pleasant staff
Stayed 6 nights in Oct 2024

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, central location, staff were kind and courteous
Stayed 3 nights in Oct 2024

10/10 Excellent

Vaibhav

Stayed 2 nights in Oct 2024

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities
Close to activities, friendly & helpful staff, very clean. I will return to this hotel
Stayed 6 nights in Sep 2024

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