Our stay got off to a terrible start. I had emailed the host ahead of time and explained i was travelling with 2 OAPs and needed a smooth check in after hours of travel and it was agreed we would be met at the allotted time. When we arrived we were told told to get the key from a cycle lock at a local pub.
Then we could not find the residence and after speaking to the host, we had been sent the wrong instructions and had the wrong keys. We then had to find another cycle lock to get the correct keys and replace the old keys.
All of this was whilst standing around in the cold and the rain! I have hence marked down the check in process.
The actual flat was superb, clean and as described. It is a great location near the 02 with a lovely pub 2 mins walk away. The views from the balcony are amazing.
The host was responsive and offered ideas of where to park, where to eat etc.
The host apologised for the mix up and I accept the apology, I am sure its a one-off but please double check your instructions.