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The Savoy

5.0 star property
Luxury hotel with 4 restaurants connected to the convention center in London

Choose dates to view prices

Photo gallery for The Savoy

City view
Suite, 1 Bedroom (Partial River View) | 1 bedroom, premium bedding, down comforters, minibar
4 restaurants, breakfast, lunch, dinner served; seafood
Meeting facility
4 restaurants, breakfast, lunch, dinner served; seafood

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking available
  • Spa

Explore the area

View in a map
Strand, London, England, WC2R 0EZ
  • Trafalgar Square
    ‪9 min walk‬
  • London Eye
    ‪12 min walk‬
  • Piccadilly Circus
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Suite, 1 King Bed, Terrace

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 King Bed, Terrace

  • Sleeps 5
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Heritage)

Luxury Room, 1 King Bed (Heritage) | 1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed (Heritage)

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed, River View

1 bedroom, premium bedding, down comforters, minibar

Grand Suite, 1 King Bed, River View

  • Sleeps 5
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Heritage)

1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed (Heritage)

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

1 bedroom, premium bedding, down comforters, minibar

Family Room, 2 Bedrooms

  • 592 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | 1 bedroom, premium bedding, down comforters, minibar

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(28 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, River View

1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom, River View

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed, River View

1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed, River View

8.0 out of 10
Very good
(1 review)
  • 463 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Luxury Room, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Queen Beds

Luxury Double Room, 2 Queen Beds | 1 bedroom, premium bedding, down comforters, minibar

Luxury Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 376 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Studio Suite, 1 King Bed, River View

Junior Studio Suite, 1 King Bed, River View | 1 bedroom, premium bedding, down comforters, minibar

Junior Studio Suite, 1 King Bed, River View

  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, minibar

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 376 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite, 1 King Bed

1 bedroom, premium bedding, down comforters, minibar

Junior Studio Suite, 1 King Bed

  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 646 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Suite, 1 Bedroom (Partial River View)

Suite, 1 Bedroom (Partial River View) | 1 bedroom, premium bedding, down comforters, minibar

Suite, 1 Bedroom (Partial River View)

  • 646 sq ft
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre, The Savoy is adjacent to The Strand and within a 5-minute walk of other popular sights like Covent Garden Market. This 267-room, 5-star hotel has conveniences like a full-service spa, an indoor pool, and a 24-hour gym. It's connected to the convention center in central London, and also a short walk from Thames River and Trafalgar Square.

What's nearby

  • Leicester Square - 8 min walk - 0.4 miles
  • Trafalgar Square - 9 min walk - 0.5 miles
  • London Eye - 12 min walk - 0.7 miles
  • Big Ben - 13 min walk - 0.7 miles
  • Piccadilly Circus - 13 min walk - 0.7 miles

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • Heathrow Airport (LHR) - 53 min drive

Restaurants

  • ‪Haxells Restaurant & Bar - ‬1 min walk
  • ‪The Coal Hole - ‬1 min walk
  • ‪Savoy Grill - ‬3 min walk
  • ‪Caravan Coffee Roasters - ‬1 min walk
  • ‪Honest Burgers Covent Garden - ‬1 min walk

About this property

The Savoy

Luxury hotel with 4 restaurants connected to the convention center in London
At The Savoy, guests enjoy a full-service spa, an indoor pool, and a 24-hour gym. Valet parking is offered for GBP 70 per day. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers pet-sitting services. Other amenities at this luxury hotel include a sauna, free WiFi in public areas, and conference space.
55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and designer toiletries. Other standard amenities include minibars, coffee makers, and free newspapers. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (GBP 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 10:30 AM for a fee: GBP 45 for adults and GBP 23 for children
  • 2 bars/lounges
  • 4 restaurants
  • Couples/private dining

Restaurants on site

  • American Bar
  • Beaufort Bar
  • Gallery
  • River Restaurant
  • Savoy Grill

Things to do

  • 24-hour health club
  • Designer stores
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's toys
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 5,124 square feet of conference space
  • Computer station

Outdoors

  • On a river

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Elevator (35 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (31 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1889
  • Comprehensive recycling policy
  • Edwardian architecture
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Children's robes
  • Children's slippers
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 25 per pet, per night
  • Pet-sitting services are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 90.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 45 for adults and GBP 23 for children
  • Covered valet parking fee: GBP 70 per day (in/out privileges)
  • Pet fee: GBP 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 90.0 per night
  • Service fee: 5 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairmont Managed Hotel
Savoy Fairmont Managed
Savoy Fairmont Managed Hotel
Savoy Fairmont Managed Hotel London
Savoy Fairmont Managed London
The Savoy Hotel
The Savoy London
The Savoy Hotel London

Frequently asked questions

Is a free cancellation option available at The Savoy?

The Savoy offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

How much does it cost to stay at The Savoy?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at The Savoy on Sep 21, 2025 start from $756.57, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near The Savoy?

This hotel is situated in London City Centre, just steps from The Strand and Covent Garden Market, and within a short walk of Trafalgar Square. You'll also find Leicester Square and London Eye less than a mile away.

Is there parking available at The Savoy?

Yes, secured valet parking is offered for GBP 70 per day with in/out privileges. Accessible parking is also available for guests.

Is a spa located at The Savoy?

There is a full-service spa available for guests to enjoy and services include deep-tissue massages, Swedish massages, hydrotherapy, and couples treatments.

Does The Savoy have a casino?

No, The Savoy doesn't have a casino.

Will I find an indoor pool at The Savoy?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 9:00 PM.

Is The Savoy good for couples?

At this historic hotel, there are many amenities for couples, including Champagne service and in-room massages in each guestroom with some featuring river views.

Does The Savoy have a hot tub?

No, but this hotel does have a steam room.

Does The Savoy feature a restaurant that includes a breakfast menu?

Yes, The Savoy has 4 restaurants, and serves an English breakfast each morning for a surcharge.

Will The Savoy allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Savoy for a fee of GBP 25 per pet, per night. The property also provides pet-sitting services.

Does The Savoy have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

Where is the closest airport to The Savoy?

The closest major airport to The Savoy is London City Airport (LCY), which is 8.6 mi away (42 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 17.1 mi away (53-minute drive).

Are there rooms with balconies at The Savoy?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy river or city views.

Does The Savoy have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at The Savoy.

The Savoy Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 854 out of 1005 reviews
Rating 8 - Good. 103 out of 1005 reviews
Rating 6 - Okay. 30 out of 1005 reviews
Rating 4 - Poor. 9 out of 1005 reviews
Rating 2 - Terrible. 9 out of 1005 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Douglas

Stayed 3 nights in Jun 2025

10/10 Excellent

nour

Stayed 2 nights in Jun 2025

10/10 Excellent

John Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This immaculate hotel has everything! We loved the location. Enjoyed the restaurants. Staff were very accommodating and generous. Will stay again!
Stayed 5 nights in Jun 2025

10/10 Excellent

Lena

Liked: Cleanliness, amenities, property conditions & facilities
Excellent in all ways
Stayed 2 nights in Jun 2025

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A beautiful hotel, lovely spacious clean rooms. Fresh water, free minibar, use of dressing gowns and slippers. Amazing breakfast and we had dinner at the Savoy Grill, we had the Savoy Grill Experience which was amazing. The American bar did wonderful cocktails too. All of the staff were extremely friendly and happy.
Stayed 1 night in May 2025

10/10 Excellent

Angela

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Elegant hotel. Excellent location. Exemplary service.
Stayed 6 nights in Jun 2025

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel / great location.
Stayed 7 nights in May 2025

8/10 Good

Kristen, Sammamish

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing and the room was fabulous. Perfect location. Would have given it a 5 except we could not get a hot shower our entire stay, shower was lukewarm at best and the tv did not work for several days (they had to come back two days in a row to fix it).
Stayed 6 nights in May 2025

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Carino, Mission Texas

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

Absolutely stunning from check in to check out. Staff were very attentive, everywhere was clean. Cannot fault it .
Stayed 2 nights in May 2025

10/10 Excellent

Daniel C

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
Stayed 4 nights in May 2025

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, amenities
The staff are amazing
Stayed 1 night in May 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best hotel ever

We had a most enchanting, memorable and truly wonderful stay at the Savoy. Throughout our stay we found all of your wonderful team to be attentive, professional, helpful and friendly. Thank you for helping make our weekend stay so special and memorable. Guiseppe who served us our delicious afternoon tea and Ben on reception went over and above and are a true asset to the Savoy hotel. Thank you so much. We look forward to returning to the best hotel in the world. Kind regards James
Stayed 2 nights in May 2025

10/10 Excellent

Ihor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely amazing experience! Customer service unparalleled and just such a beautiful property. Rooms are well appointed with great amenities. Would absolutely stay again. We just loved our stay.
Stayed 1 night in May 2025

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Savoy an exceptional hotel that’s luxurious, has great dining and drinks options and has exceptional service. I was even more pleased to be upgraded to a suite which was a few categories above the luxury king I booked for myself. The only thing I was unimpressed by was the lack of food & beverage options in the mini bar, I thought there should have been more snacks like nuts , sweets and confectionery etc. The breakfast was excellent and really tasty . I had eggs Benedict which is my favourite breakfast and it was lush. I had a fantastic time and would very highly recommend it !!
Stayed 1 night in May 2025

10/10 Excellent

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The staff was stellar. So friendly and helpful. Loved all the concierge suggestions.
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
50 years ago as a young newly wed couple, my wife and I stayed at a nearby hotel … we finally made it to the Savoy this April… well worth the wait… thankyou
Stayed 3 nights in Apr 2025

10/10 Excellent

Freda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our stay was excellent. Our room was upgraded as it was my husband's 75th birthday and they had left a big bar of chocolate with a greeting in our lovely room. The huge bed and pillows were comfortable, the huge bath towels soft and complimentary snacks and soft drinks in the minibar. Everything was spotless. Food at the Savoy Grill was absolutely delicious and breakfast was plentiful and tasty. All the staff were very helpful and friendly. A most memorable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Emily Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2025

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in London! Pricey, but well worth it. The staff makes it a point to remember your name and make you feel welcome. We were only there two nights but felt at home. We arrived slightly before check-in time so that put us in a very nice lounge and brought champagne while we waited. The area is a bit tourist-y, but we were there Easter week/spring break so maybe it's not *always* that bad. Even so, the hotel is back off the main road, so getting into a cab is not a life and death matter! Easy walking to Trafalgar Square, Covent Garden, Piccadilly Circus, Buckingham Palace. Fun fact: The driveway into the front of the hotel is "right-side" drive. Must be the only road in London that's that way and it confuses the heck out of inexperienced cabbies and/or Uber drivers.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Verona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was the most exceptional experiance to date. The staff especially Ben were just wonderful, we couldn't have wished for anythong more.
Stayed 2 nights in Apr 2025

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