The Rubens at the Palace

5.0 star property
Luxury hotel with 2 restaurants and bars
VIP Access

Choose dates to view prices

Photo gallery for The Rubens at the Palace

Exterior
Creator video
Junior Suite | Premium bedding, down comforters, in-room safe, individually decorated
4 bars/lounges, Champagne bar, cocktail bar
Executive Suite | Premium bedding, down comforters, in-room safe, individually decorated

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Parking available

Explore the area

View in a map
39 Buckingham Palace Road, London, England, SW1W 0PS
  • Place, Buckingham Palace
    ‪4 min walk‬
  • Place, Green Park
    ‪5 min walk‬
  • Place, Victoria Station Travel Information Centre
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Classic Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

Superior King

9.4 out of 10
Exceptional
(20 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

10.0 out of 10
Exceptional
(6 reviews)
  • 249 sq ft
  • Sleeps 3
  • 1 King Bed

Double Room (Royal Themed)

8.8 out of 10
Excellent
(3 reviews)
  • 142 sq ft
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 249 sq ft
  • Sleeps 3
  • 1 King Bed

Classic Double Room (4) Royal Mews View)

9.8 out of 10
Exceptional
(7 reviews)
  • 142 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Suite

  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Royal Mews View)

9.0 out of 10
Wonderful
(23 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (96) Master)

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Royal Themed)

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Superior Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 142 sq ft
  • Sleeps 2
  • 2 Twin Beds

Executive Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 71 sq ft
  • Sleeps 1
  • 1 Twin Bed

Double Room (2) Cosy)

9.0 out of 10
Wonderful
(6 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

London

Located in London City Centre, The Rubens at the Palace is within a 10-minute walk of popular sights such as Buckingham Palace and Green Park. This 161-room, 5-star hotel has 2 restaurants along with conveniences like free in-room WiFi and a 24-hour business center.

What's nearby

  • Victoria Palace Theatre - 3 min walk - 0.2 miles
  • Buckingham Palace - 4 min walk - 0.3 miles
  • Green Park - 5 min walk - 0.3 miles
  • Victoria Station Travel Information Centre - 6 min walk - 0.4 miles
  • Hyde Park - 12 min walk - 0.7 miles

Getting around

  • London Victoria Station - 4 min walk
  • Victoria Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 46 min drive

Restaurants

  • ‪Greenwood - ‬3 min walk
  • ‪Flight Club - ‬2 min walk
  • ‪Pizza Pilgrims - ‬3 min walk
  • ‪Pronto a Mangia - ‬2 min walk
  • ‪GAIL's Bakery - ‬2 min walk

About this property

The Rubens at the Palace

Luxury hotel with 2 restaurants and bars
Guests of The Rubens at the Palace enjoy access to free WiFi in public areas, meeting rooms, and a 24-hour business center. Valet parking is available for GBP 70 per night. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls, pet-sitting services, and litter boxes. Other amenities at this luxury hotel include coffee/tea in a common area, a computer station, and free newspapers.
TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Other standard amenities include laptop-compatible safes, phones, and ironing boards.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 70 per night)
  • Limited onsite valet parking

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 45 per person
  • 2 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • bbar & Restaurant
  • The Curry Room
  • The English Grill
  • The Leopard Bar
  • The New York Bar

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Accessibility

  • Elevator

More

  • 100% renewable energy
  • 4 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Built in 1911
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Children's robes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 50 per pet, per stay, plus a deposit of GBP 500 per stay
  • Pets may not be left unsupervised
  • Food and water bowls, pet-sitting services, litter boxes, and pet grooming services are available
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 45 per person
  • Valet parking fee: GBP 70 per night
  • Pet deposit: GBP 500 per stay
  • Pet fee: GBP 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 21
The front desk is open 24 hours a day. Driving? This property offers valet parking (fees apply).
Property Registration Number CMP62944

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • This property uses eco-friendly cleaning products.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Rubens Palace
Rubens Palace Hotel
Rubens Palace Hotel London
Rubens Palace London
Rubens At The Palace London
The Rubens At The Palace Hotel London
The Rubens At The Palace London, England
The Rubens At The Palace Hotel
The Rubens At The Palace London
The Rubens At The Palace Hotel London

Frequently asked questions

Is a free cancellation option available at The Rubens at the Palace?

The Rubens at the Palace offers free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at The Rubens at the Palace?

As of Dec 26, 2025, prices found for a 1-night stay for 2 adults at The Rubens at the Palace on Jan 6, 2026 start from $211.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around The Rubens at the Palace?

This hotel is situated in London City Centre within a 10-minute walk of Buckingham Palace and Green Park. You'll also find Hyde Park and Big Ben less than a mile away.

Is there parking available at The Rubens at the Palace?

Yes, valet parking is offered for GBP 70 per night.

Does The Rubens at the Palace have a casino on the premises?

No, The Rubens at the Palace doesn't have a casino.

Will I find an indoor pool at The Rubens at the Palace?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at The Rubens at the Palace?

This boutique hotel offers many amenities for couples, including Champagne service as well as 4 bars and 2 restaurants.

Are there hot tubs at The Rubens at the Palace?

No, there isn't a spa tub at this hotel.

Does The Rubens at the Palace have a restaurant that serves breakfast?

Yes, The Rubens at the Palace has 2 restaurants, and serves an English breakfast each morning for a surcharge.

Will The Rubens at the Palace allow pets to stay for free?

Although they can't stay for free, pets are welcome at The Rubens at the Palace for a fee of GBP 50 per pet, per stay. The property also provides grooming services and pet-sitting services. A deposit of GBP 500 per stay is collected.

Does The Rubens at the Palace have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from The Rubens at the Palace?

The closest major airport to The Rubens at the Palace is London City Airport (LCY), which is 11 mi away (52 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.4 mi away (46-minute drive).

Can I book a room with a balcony at The Rubens at the Palace?

No, you won't find guestrooms with balconies at The Rubens at the Palace.

Does The Rubens at the Palace host weddings?

Take advantage of the wedding venue at The Rubens at the Palace if you plan to say "I do" during your trip.

The Rubens at the Palace Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 729 out of 1003 reviews
Rating 8 - Good. 164 out of 1003 reviews
Rating 6 - Okay. 72 out of 1003 reviews
Rating 4 - Poor. 28 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

MARY

Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was superb. Beds are not American king size but very comfortable.
Stayed 2 nights in Sep 2025

10/10 Excellent

Mariana

Traveled with family
Liked: Cleanliness, staff & service
The staff, service and location
Stayed 4 nights in Aug 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and service are wonderful. Rooms are small but the bed is comfy.
Stayed 1 night in Aug 2025

10/10 Excellent

Yongyong

Stayed 3 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traditional English Hotel

Very traditional English hotel with a lot of its original charm but small rooms, multilevel incl in the bathroom itself which was sometimes difficult to navigate. Excellent staff that dropped everything to help when needed!
Stayed 5 nights in Sep 2025

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Kay

Stayed 3 nights in Sep 2025

10/10 Excellent

Les

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is fantastic! it is in the perfect location for anyone wanting to visit the all of the attractions. We were able to easily walk to Buckingham Palace, The Horse Guards, Big Ben and Westminster Abby. The neighborhood has many dining and shopping options. This is a nice neighborhood and we felt very safe here. The London Underground tube station, Victoria station is about a two minute walk and from there you can get anywhere in London. We highly recommend and we will be back!
The doorman at the Rubens
Stayed 6 nights in Sep 2025

8/10 Good

William

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2025

6/10 Okay

john Young

Disliked: Amenities
Next to Buckingham palace .need to ride tubes and buses to get to eastern London Next time we would to say near SOHO areas , more convenient and central
Stayed 5 nights in Sep 2025

10/10 Excellent

Catherine

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous hotel, lovely helpful polite staff. Perfect location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Davorin, Sterling

Stayed 4 nights in Aug 2025

4/10 Poor

Maria June, Simpsonville

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Wish I was writing a different review, but we were pretty disappointed with our stay. First, the entrance/elevator are small and it did not feel as grand as the photos so that was a bit underwhelming. Staff was friendly though. Room looked nice but we tried to take a nap because of our jet lag and it was SO noisy. Constant banging/knocking noise above us and we were put right beside the cleaning supply closet so constant door slamming on top of that. I did not nap. Food was also disappointing. We had lunch in the restaurant/lounge and my food was lukewarm and then we went back for dinner (wanted to eat in the actual restaurant, but for some reason it never seemed open?) and I ordered the fish and it was awful. I couldn't eat it and ordered another meal and they charged me for both! We did eat breakfast in the restaurant on our last day and the french toast was dry. Definitely not 5 star worthy food imo. The worst part of our stay though was on one of our last nights the knocking was so bad we couldn't sleep. We were able to sleep in a different room that night temporarily which was still a bit noisy but not as bad. Our room on our last night was much better so I wish I had asked to switch on our first day. Will definitely stay elsewhere next time.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

10/10 Excellent

Judith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Stay was Excellent.

Our stay at the Rubens was an excellent. The service was outstanding and caring. The reception staff and concierge were knowledgeable and kind. The doorman, Jan, was always smiling and very pleasant. I can’t say enough good things about Rubens. I recommend it highly.
Stayed 2 nights in Jul 2025

10/10 Excellent

Leon

Stayed 1 night in Aug 2025

10/10 Excellent

Carrie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re wanting to explore Buckingham Palace area, it’s in great location and there’s plenty of restaurants not far for any craving you have the hotel itself is super nice. The food there is great the people there are great. We had the best time.
Stayed 5 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place! Amazing Reception!
Stayed 1 night in Aug 2025

10/10 Excellent

Habib, ELY

Stayed 3 nights in Jul 2025

10/10 Excellent

American

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Stanley, Clinton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant classic hotel on excellent location. Exceptional staff
Stayed 2 nights in Aug 2025

10/10 Excellent

robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating.
Stayed 3 nights in Aug 2025

10/10 Excellent

Linda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, unique beautiful furnishings, great service.
Stayed 2 nights in Aug 2025