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The Park City Grand Plaza Kensington

4.0 star property
Hotel connected to the convention center in London with a restaurant

Choose dates to view prices

Photo gallery for The Park City Grand Plaza Kensington

Exterior
Daily continental breakfast (GBP 15.00 per person)
Plaza Executive Double | Minibar, in-room safe, desk, blackout drapes
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
18-30 Lexham Gardens, London, England, W8 5JE
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Bupa Cromwell Hospital
    ‪3 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪31 min drive‬

Room options

View all photos for Grand Deluxe Double

Grand Deluxe Double | Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Double

8.4 out of 10
Very good
(77 reviews)
  • 172 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Double

Plaza Executive Double | Minibar, in-room safe, desk, blackout drapes

Plaza Executive Double

8.6 out of 10
Excellent
(40 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout drapes

Plaza Executive Triple

8.8 out of 10
Excellent
(21 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed OR 1 Double Bed and 1 Twin Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

8.6 out of 10
Excellent
(10 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double Room Non Smoking

Minibar, in-room safe, desk, blackout drapes

Grand Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Plaza Executive Triple Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Plaza Executive Triple Room Non smoking

  • Sleeps 3

View all photos for Plaza Executive Double Room Non smoking

Minibar, in-room safe, desk, blackout drapes

Plaza Executive Double Room Non smoking

  • Sleeps 2

View all photos for Family Suite

Minibar, in-room safe, desk, blackout drapes

Family Suite

  • Sleeps 4

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About the neighborhood

London

Located in London City Centre, The Park City Grand Plaza Kensington is a leisurely stroll from popular sights such as Kensington High Street and Kensington Gardens. This 76-room, 4-star hotel welcomes guests with a restaurant, a 24-hour gym, and free in-room WiFi. It's connected to the convention center in central London, and also a short walk from Imperial College London and Natural History Museum.

What's nearby

  • Cromwell Road - 1 min walk - 0.1 miles
  • Bupa Cromwell Hospital - 3 min walk - 0.2 miles
  • Kensington High Street - 8 min walk - 0.4 miles
  • Kensington Gardens - 10 min walk - 0.6 miles
  • Natural History Museum - 13 min walk - 0.7 miles

Getting around

  • Earl's Court Station - 8 min walk
  • West Brompton Station - 15 min walk
  • London City Airport (LCY) - 61 min drive

Restaurants

  • ‪Devonshire Arms - ‬4 min walk
  • ‪Cast Iron Bar & Grill - ‬4 min walk
  • ‪Executive Lounge Marriott - ‬5 min walk
  • ‪Masgouf | مسكوف - ‬4 min walk
  • ‪The King's Head, Earl's Court - ‬5 min walk

About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention center in London with a restaurant
The Park City Grand Plaza Kensington features a 24-hour gym, free WiFi in public areas, and meeting rooms. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and securing valuables. Additional amenities include a business center, free newspapers, and a terrace.
Guests can expect 43-inch TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, minibars, and coffee makers are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Elevator (50 inch wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately GBP 15.00 for adults and GBP 10.00 for children

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:30 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Frequently asked questions

Is a free cancellation option available at The Park City Grand Plaza Kensington?

The Park City Grand Plaza Kensington provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

What's there to see close to The Park City Grand Plaza Kensington?

This hotel is situated in London City Centre within a short 12-minute walk of Kensington High Street and also 11 minutes on foot from Kensington Gardens. You'll also find Natural History Museum and Kensington Palace less than a mile away.

Is parking available on site at The Park City Grand Plaza Kensington?

No, there isn't parking at this hotel.

Does The Park City Grand Plaza Kensington feature a casino at the property?

No, The Park City Grand Plaza Kensington doesn't have a casino.

Will I find an indoor pool at The Park City Grand Plaza Kensington?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The Park City Grand Plaza Kensington?

Couples staying at this hotel will appreciate amenities like a minibar and free Internet access as well as a restaurant.

Are there hot tubs at The Park City Grand Plaza Kensington?

No, this hotel doesn't have a spa tub.

Does The Park City Grand Plaza Kensington have a restaurant with a breakfast menu?

Yes, The Park City Grand Plaza Kensington serves continental breakfast each morning for a surcharge from its restaurant.

Will The Park City Grand Plaza Kensington allow pets to stay for free?

No, pets aren't allowed at The Park City Grand Plaza Kensington though service animals are welcome.

Does The Park City Grand Plaza Kensington have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from The Park City Grand Plaza Kensington?

The closest major airport to The Park City Grand Plaza Kensington is London City Airport (LCY), which is 13 mi away (61 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 13.9 mi away (31-minute drive).

Are there rooms with balconies that I can book at The Park City Grand Plaza Kensington?

No, there aren't any guestrooms with balconies at The Park City Grand Plaza Kensington.

The Park City Grand Plaza Kensington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 522 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 104 out of 1004 reviews
Rating 4 - Poor. 35 out of 1004 reviews
Rating 2 - Terrible. 31 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Traveled with group
Comfortable hotel, nice location, very quiet. The bathrooms good use an update. All in all, it fit our needs.
Stayed 8 nights in Sep 2025

10/10 Excellent

Beth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a lovely place to stay and very convenient to transportation. The staff is lovely and is going out of their way to return an item that we had left behind. Truly special.
Stayed 2 nights in Sep 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bedroom was clean, spacious and well kept. The room is a bit basic, but for the cost it is very good value for money.
Stayed 1 night in Sep 2025

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attentive staff, conveniently located to restaurants, bars and retail shopping on Kensington High Street. Also, easy access to trains and buses.
Stayed 4 nights in Sep 2025

8/10 Good

Sharon

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 4 nights in Sep 2025

6/10 Okay

James

Smokers in the room next door. Our room and hallway smelled constantly of tobacco smoke
Stayed 5 nights in Sep 2025

6/10 Okay

Jasmin C

Disliked: Cleanliness, property conditions & facilities
There was no lift to our room. Only narrow steep stairs that were behind two doors and a hallway. Very strange and troubling to find. The wife got bitten all over by bed bugs! Our bathroom was down a short hallway behind a heavy fire door, not part of our room. Inconvenient.
Stayed 3 nights in Sep 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean, but i did not like the shower over bath. it was not easy to climb out of it especially after it had become wet. I recommend some grip handles to hold onto as climbing out of shower over tub.
Stayed 3 nights in Sep 2025

10/10 Excellent

David

Stayed 3 nights in Sep 2025

10/10 Excellent

Robin

Stayed 3 nights in Sep 2025

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location at a good price point for South Kensington. Just a few minutes walk to the subway. Good dining options close by.
Stayed 2 nights in Sep 2025

10/10 Excellent

Juan

Stayed 13 nights in Sep 2025

10/10 Excellent

Fritz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

John

Liked: Cleanliness, room comfort

Our own royal room

Excellent location, close to tube station, cafes, convenience stores. Good size room and bathroom, enjoyed the balcony. We had a mini fridge which was useful for our breakfast items we bought at local store. Enjoyed our stay here.
Stayed 2 nights in Aug 2025

6/10 Okay

Robert

Stayed 1 night in Sep 2025

8/10 Good

Vincenzo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a quite road of Kensigton - close to bus Stop and Tube station -at 3 min are available bar - pub - restaurant and Sainsbury supermarket. The building is in perfect Edoardian Style - the lobby is very confortable with sofa and armchairs. Room are big and clean - bathroom very confortable and wide. Even if we have reached the hotel in the late night the staff was kind and friendly - They offer for free two bottle of water and the storage of the luggage the departuring day. Very recommended for couple.
Stayed 3 nights in Sep 2025

8/10 Good

lynette

Stayed 2 nights in Oct 2024

10/10 Excellent

Ricardo, Raleigh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the second time we have stayed here and just like the first time, everything was great.
Stayed 7 nights in Sep 2025

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Sep 2025

8/10 Good

Patricia

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The Park City Grand is old, there
Stayed 2 nights in Jul 2025

6/10 Okay

Otilia, La Habra

Traveled with family
Mattress was so hard. After second night, I felt I was on a counter. There were two small rips on bed fitted sheet on the last night. This should not be happening in any hotels. I also called Reception asking for water to make a coffee and the person who answered sounded like he did not want to bother sending someone to bring water to the room. He just said I had to pay for it and that it was only provided the first night. I had asked reception for water the day before, the person was very polite and gave 3 bottles. I didn't mind paying for a water, it was just his attitude. My husband went to a market around the corner to buy water. The first night there were people outside screaming so loud, like if they were fighting, but I guess this doesn't happen all the time. It was in the middle of the night; I didn't feel like getting up to see what it was. I went back to sleep. Breakfast Buffet needs more variety. Scrabble eggs are put in small trays. Two people can serve the egg and the others need to wait for more egg to be cooked. Overall hotel was good, but not excellent. The area is nice and safe to walk to restaurants. Walking to restaurants is about 10 to 20 minutes. Would I stay in this hotel again? Maybe, or another closer to restaurants.
Stayed 5 nights in Sep 2025

10/10 Excellent

Alix

Stayed 2 nights in Sep 2025

10/10 Excellent

Renee, Palatine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel, in a lovely section of Kensington, provided super value for the location. The rooms are a bit quirky BUT their assets overcome dated furniture and the tight-for-2 layout: The bed was so comfortable, the bathroom’s tub and shower are updated, the complimentary cookies, water and Twinings tea much appreciated. Can’t emphasize location enough, especially the $250 US we paid per night in this upscale area. To boot: Our stay sadly aligned with the 4-day underground strike, but there was so much to walk to—Hyde Park and Kensington Gardens, Victoria and Albert museum, Natural History museum, oodles of shops and restaurants—we had a lovely stay and burned calories. Our experience with the staff was great, too.
Stayed 3 nights in Sep 2025

10/10 Excellent

Natalia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff members are very helpful and courteous.
Stayed 5 nights in Aug 2025

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