The International Hotel

3.5 star property
Hotel with 2 restaurants, near Thames River

Choose dates to view prices

Photo gallery for The International Hotel

Exterior
Pub
Terrace/patio
Suite | Individually decorated, individually furnished, desk, laptop workspace
City view from property

Reviews

6.6 out of 10

Popular amenities

  • Room service
  • Breakfast available
  • 24/7 front desk
  • Bar
  • Parking available

Explore the area

View in a map
Marsh Wall, London, England, E14 9SJ
  • Place, O2 Arena
    ‪4 min drive‬
  • Place, Tower of London
    ‪8 min drive‬
  • Place, Tower Bridge
    ‪9 min drive‬
  • Airport, London (LCY-London City)
    ‪11 min drive‬

Room options

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

Standard Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Double Room

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Double Room (without Window)

  • 108 sq ft
  • Sleeps 2
  • 1 Double Bed

Suite

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room (without Window)

  • Sleeps 2
  • 2 Twin Beds

Standard Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room

  • 108 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

London

Located in Canary Wharf within a short walk of Thames River, The International Hotel is within a few miles (5 km) of other popular sights such as ExCeL Exhibition Centre. This 601-room, 3.5-star hotel welcomes guests with conveniences like 2 restaurants, a bar/lounge, and free in-room WiFi.

What's nearby

  • O2 Arena - 4 min drive - 1.9 miles
  • ExCeL Exhibition Centre - 7 min drive - 2.9 miles
  • Tower of London - 8 min drive - 2.7 miles
  • Tower Bridge - 9 min drive - 2.9 miles
  • London Bridge - 11 min drive - 3.5 miles

Getting around

  • Limehouse Station - 4 min drive
  • Heron Quays DLR Station - 5 min walk
  • London City Airport (LCY) - 15 min drive

Restaurants

  • ‪Bōkan - ‬1 min walk
  • ‪Obicà - ‬5 min walk
  • ‪The Henry Addington - ‬6 min walk
  • ‪No. 35 Mackenzie Walk - ‬7 min walk
  • ‪Cinnamon Restaurant And Bar - ‬4 min walk

About this property

The International Hotel

Hotel with 2 restaurants, near Thames River
The International Hotel offers free WiFi in public areas and coffee in a common area. Self parking is offered for GBP 25 per day. The 24-hour front desk has staff standing by to help with concierge services, luggage storage, and securing valuables.
32-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, phones, and ironing boards are also available. Housekeeping is available on request.

Similar properties

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from July 20 2025 to August 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 25.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 15 for adults and GBP 7.50 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 10 per pet, per night (maximum GBP 25 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

Property is also known as

Britannia International Hotel London Canary Wharf
Britannia International London Canary Wharf
Britannia International Hotel
Britannia International
The International Hotel Hotel
The International Hotel London
The International Hotel Hotel London
Britannia The International Hotel London Canary Wharf

Frequently asked questions

Are free cancellation options available at The International Hotel?

The International Hotel offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

What is there to do near The International Hotel?

This hotel is situated in Canary Wharf within a short 13-minute walk of Thames River. You'll also find Tower of London and Tower Bridge within a short drive.

Will I be able to park at The International Hotel?

Yes, parking is offered for GBP 25 per day. Though parking is limited, accessible parking is also available.

Does The International Hotel have a casino at the property?

No, The International Hotel doesn't have a casino.

Is there an indoor pool at The International Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about The International Hotel?

Couples will appreciate amenities like a bar, 2 restaurants, and concierge services at this hotel.

Does The International Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does The International Hotel feature a restaurant that includes a breakfast menu?

Yes, The International Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The International Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at The International Hotel for a fee of GBP 10 per pet, per night.

Are there connecting rooms at The International Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to The International Hotel?

The closest major airport to The International Hotel is London City Airport (LCY), which is 4.6 mi away (15 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 22 mi away (69-minute drive).

Can I book a room with a balcony at The International Hotel?

No, you won't find guestrooms with balconies at The International Hotel.

Reviews

The International Hotel Reviews

6.6

6.8/10

Cleanliness

6.8/10

Staff & service

6.4/10

Amenities

6.0/10

Property conditions & facilities

6.4/10

Eco-friendliness
Rating 10 - Excellent. 488 out of 1891 reviews
Rating 8 - Good. 392 out of 1891 reviews
Rating 6 - Okay. 385 out of 1891 reviews
Rating 4 - Poor. 270 out of 1891 reviews
Rating 2 - Terrible. 356 out of 1891 reviews

Reviews

8/10 Good

ELLEN

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jun 2025

6/10 Okay

Alan

Stayed 1 night in Jun 2025

8/10 Good

hayley

Traveled with partner
The hotel was located well and had some beautiful restaurants in walking distance. The rooms are a little dated and the shower in our room was broken, kept falling down off the holder. But the staff were lovely, and overall we had a lovely stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but mighty

Even though it is a small hotel compared to surrounding buildings the staff were friendly and helpful welcoming food pizza was delicious The room was very spacious clean but could do with a little TLs for furniture and doors Bed was little hard but find for me Air conditioning is good as no windows opened and a fan provided Would definitely stay again It a little gem
Stayed 2 nights in Jun 2025

6/10 Okay

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Garry

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Bad Experience and Not Necessary

My wife and I stayed for a couple of nights, and it is not the first time we have stayed at the International Hotel. However on this particular occasion our visit was tainted by the way I was treated on the second night of our stay. My wife and I had been out for a nice evening and returned to the hotel and had a drink at the bar. We then ordered a couple more drinks to take up to the room. A person ahead of me ordered a drink, then went on his phone and didn't complete the purchase via the card reader. I was then asked to pay for my drinks, which I did, and got confirmation from the bar staff that the transaction had gone through. We then went to our room, however about 45 minutes later, there was a knock at our door, however when I got there, no one was visible. A couple of minutes later there was a further knock on the door and I was greeted by the duty manager and a security guard. The time was around midnight. I was then asked to go with them to the bar as they said I hadn't paid for my drinks. They then escorted me right to the bar to ensure I paid what they said was owing. This in my opinion was bang out of order and unnecessary, especially given the time. I was then made to pay again for my drinks, which I did, and this time I was given a receipt. Whatever the reason, I believe I was treated terribly and there was no need for the manager and security guard to escort me to the bar, as I had personally done nothing wrong, the hotel staff had. Left a very sour taste.
Stayed 2 nights in Jun 2025

6/10 Okay

Gulshat

Business traveler
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service.
Stayed 2 nights in Jun 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Craig

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Fly infested room, 3 different rooms upon check in. 3rd room had a dangerous spiral staircase and a shared balcony as i had upgrade week before to a suite. They completely ruined our special occasion. Due to danger of death for our 12 month old son with an open metal spiral staircase leading from room to the DOOR of the room only! We had to block it with furniture. They had no cribs available and he fell out of the bed on one occasion causing distress. The balcony is not secure as all guests in neighbouring suites have acccess to your bedrooms. The room was worn and dirty. The fire alarm was set off at 2am on the first night waking us and our baby up and meant we had no sleep the first night. Second night the flies started to appear and then the morning the room was full of flies. Disgusting hotel, incompetent staff and the central complaints team are equally as disgusting. i have videos and photos to back up all these claims and they will be shared far and wide!!! Expedia as always are awful and provide zero support, they should be ashamed of themselves allowing this hotel to be on their listings
Stayed 3 nights in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Rebecca

Business traveler, Traveled with partner
Liked: Cleanliness, property conditions & facilities
Luxe
Stayed 2 nights in Jun 2025

10/10 Excellent

Elaine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly, polite and helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

Natalie

Stayed 1 night in Jun 2025

6/10 Okay

Sebastian

Liked: Cleanliness
Disliked: Room comfort
There was no phone signal in the room and the WiFi was unreliable. The room was ok but would benefit from having a chair in the room
Stayed 4 nights in Jun 2025

10/10 Excellent

James, London

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jun 2025

6/10 Okay

Lindsay

Traveled with group
Disliked: Cleanliness
Convenient location, room needs a bit of TLC but comfortable enough.
Stayed 1 night in Jun 2025

6/10 Okay

Sean

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

6/10 Okay

Charlotte

Business traveler
Liked: Cleanliness
Fine for the price Good location
Stayed 1 night in Jun 2025

6/10 Okay

Lewis

Business traveler
Disliked: Staff & service, property conditions & facilities
Staff member who checked me in was so rude, extremely polite to the man before me who was dressed in a suit etc but when it came to me in my working clothes she was so so rude. Almost felt unwelcome. Also threw the room key on the desk with no clear directions to room and had to come back to ask another person as i got lost. Booked a double but got a twin 👍
Stayed 1 night in Jun 2025

2/10 Terrible

Richie

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was poor. Couldn’t hear what the staff member was saying because of the big plastic screens. The kettle in the room was huge and you can fill it in the sink. The shower set off the smoke alarm which is poor design. Not enough plugs in the room. You can’t charge anything practically
Stayed 1 night in Jun 2025

10/10 Excellent

Denisa

Stayed 1 night in Jun 2025

8/10 Good

Chris

Business traveler
Liked: Cleanliness
the location is convenient for canary wharf and excel. The entrance and downstairs rooms are impressive. However upstairs the bedroom I stayed in on level 4 was very tired, As were the corridors. But the room was clean and well equip and the staff in the restaurants and front desk were very good.
Stayed 2 nights in Jun 2025