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ARK Canary Wharf

4.0 star property
Hotel with an indoor pool, near Cutty Sark

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Photo gallery for ARK Canary Wharf

Fitness studio
Lobby
Indoor pool
Reception
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Laundry

Explore the area

View in a map
20 Crossharbour Plaza, London, England, E14 9YF
  • Place, One Canada Square
    ‪14 min walk‬
  • Place, Thames River
    ‪16 min walk‬
  • Place, Cutty Sark
    ‪8 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪67 min drive‬

Room options

View all photos for Classic Studio

Classic Studio | Private kitchen | Fridge, stovetop, coffee/tea maker, electric kettle

Classic Studio

  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Studio

Memory foam beds, in-room safe, laptop workspace, blackout drapes

Premium Studio

  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for One Bedroom Flat

Memory foam beds, in-room safe, laptop workspace, blackout drapes

One Bedroom Flat

7.0 out of 10
Good
(7 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Big Studio

Memory foam beds, in-room safe, laptop workspace, blackout drapes

Big Studio

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic studio

Memory foam beds, in-room safe, laptop workspace, blackout drapes

Classic studio

  • Sleeps 2

View all photos for Premium Studio

Memory foam beds, in-room safe, laptop workspace, blackout drapes

Premium Studio

  • Sleeps 2

View all photos for One Bedroom Flat

Memory foam beds, in-room safe, laptop workspace, blackout drapes

One Bedroom Flat

  • Sleeps 2

Basic Studio

  • Sleeps 2
  • 1 Double Bed

View all photos for Studio

Studio | Memory foam beds, in-room safe, laptop workspace, blackout drapes

Studio

  • Sleeps 1
  • 1 Twin Bed

Cozy Studio

  • Sleeps 1

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Exterior detail

Vertus Edit Canary Wharf

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  • Kitchen
  • Pet friendly
  • Free WiFi
  • Laundry
9.4 out of 10, Exceptional, 604 reviews
$134 nightly
The price is $161
Feb 22 - Feb 23
Total with taxes and fees
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About the neighborhood

London

Located in Canary Wharf, ARK Canary Wharf is within 2 miles (3 km) of popular attractions such as Cutty Sark and Greenwich Market. This 151-room, 4-star hotel has a coffee shop/cafe, an indoor pool, and a 24-hour gym.

What's nearby

  • One Canada Square - 14 min walk - 0.8 miles
  • Billingsgate Market - 15 min walk - 0.8 miles
  • Thames River - 16 min walk - 0.9 miles
  • Cutty Sark - 8 min drive - 1.3 miles
  • National Maritime Museum - 12 min drive - 1.5 miles

Getting around

  • Crossharbour DLR Station - 4 min walk
  • Limehouse Station - 6 min drive
  • London City Airport (LCY) - 12 min drive

Restaurants

  • ‪Deun Deun - ‬9 min walk
  • ‪Pret A Manger - ‬3 min walk
  • ‪Capeesh Sky Bar - ‬6 min walk
  • ‪Pret A Manger - ‬7 min walk
  • ‪Fika Xchange - ‬2 min walk

About this property

ARK Canary Wharf

Hotel with an indoor pool, near Cutty Sark
At ARK Canary Wharf, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. Self parking is available for GBP 20 per night. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and securing valuables. Additional amenities include coffee/tea in a common area, a library, and express check-out.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Kitchenettes, refrigerators, and stovetops are other standard amenities. Weekly housekeeping is available.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Similar properties

Exterior
Novotel London Canary Wharf Hotel
  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 1,003 reviews
$159 nightly
The price is $191
Feb 22 - Feb 23
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (GBP 20 per night)
  • Limited onsite self parking

Food and drink

  • Full breakfast available for a fee 7:30 AM to 1:00 PM on weekdays and 8:30 AM to 1:00 PM on weekends; GBP 7.50 to 20 per person
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Another Brother

Things to do

  • 24-hour gym
  • Indoor pool
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 20 floors
  • Built in 2019
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Kitchenette
  • Refrigerator
  • Stovetop

More

  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • This property doesn't allow children 18 and younger (only guests older than 18 are allowed)

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 7.50 to 20 per person
  • Covered self parking fee: GBP 20 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, and a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

ARK Canary Wharf Hotel
ARK Canary Wharf London
ARK Canary Wharf Hotel London

Frequently asked questions

Are free cancellation options available at ARK Canary Wharf?

ARK Canary Wharf offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at ARK Canary Wharf?

As of Feb 7, 2026, prices found for a 1-night stay for 2 adults at ARK Canary Wharf on Mar 10, 2026 start from $138.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to ARK Canary Wharf?

This hotel is situated in Canary Wharf, close to O2 Arena, ExCeL Exhibition Centre, and Tower Bridge. You'll also find Tower of London and London Bridge within a short drive.

Is there parking available at ARK Canary Wharf?

Yes, covered parking is offered for GBP 20 per night.

Does ARK Canary Wharf feature a casino on the premises?

No, ARK Canary Wharf doesn't have a casino.

Is there an indoor pool at ARK Canary Wharf?

Yes, this hotel has an indoor pool.

What will couples enjoy most about a stay at ARK Canary Wharf?

Couples staying at this hotel will appreciate amenities like a memory foam mattress and a kitchenette as well as an indoor pool.

Are there hot tubs at ARK Canary Wharf?

No, this hotel doesn't have a spa tub.

Does ARK Canary Wharf have a restaurant with a breakfast menu?

Yes, ARK Canary Wharf serves a full breakfast for a surcharge each morning at Another Brother.

Does ARK Canary Wharf allow pets to stay free of charge?

No, pets aren't allowed at ARK Canary Wharf though service animals are welcome.

Are there connecting rooms at ARK Canary Wharf?

No, this hotel doesn't feature connecting guestrooms.

Where is the closest airport to ARK Canary Wharf?

The closest major airport to ARK Canary Wharf is London City Airport (LCY), which is 5.3 mi away (12 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 18.8 mi away.

Are there rooms with balconies that I can book at ARK Canary Wharf?

No, at ARK Canary Wharf, there aren't any guestrooms that list a balcony.

ARK Canary Wharf Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 618 out of 1496 reviews
Rating 8 - Good. 341 out of 1496 reviews
Rating 6 - Okay. 201 out of 1496 reviews
Rating 4 - Poor. 153 out of 1496 reviews
Rating 2 - Terrible. 183 out of 1496 reviews

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

Valerie

Liked: Staff & service
Didn’t have breakfast. Pool and jacuzzi should have been warmer. Too cold
Stayed 2 nights in Nov 2025

6/10 Okay

Darshana

Stayed 1 night in Aug 2025

10/10 Excellent

Lena

Stayed 1 night in Nov 2025

2/10 Terrible

Tim

Disliked: Cleanliness, amenities, property conditions & facilities
I would not recommend this place at all. They were completely uncontactable on multiple occasions, even Expedia couldn’t get hold of them, which says a lot. They offered no help whatsoever. We paid full price, yet half of the facilities were closed, and nobody informed us of that before we booked. To make things worse, the property was unclean and far from what was advertised. Overall, a very poor experience and definitely not worth the money.
Stayed 1 night in Nov 2025

2/10 Terrible

Rachel

Disliked: Property conditions & facilities, room comfort
When we checked in, we were told that a lot of the keys weren’t working and that if ours didn’t, we should contact reception so someone could come up to let us in. When we arrived at our room, the door didn’t work, and staff had to come up to open it. Instead of giving us a new key card, they told us that every time we wanted to leave, we’d have to contact reception so they could come and let us in again. We called reception a second time, but no one answered, so we had to leave our door open, which felt unsafe. The key to the spa also didn’t work, and we had to go down to reception for someone to come up and let us in there as well. It was just a massive inconvenience. This is actually the second time I’ve stayed here — the first time, the spa wasn’t working either. There always seems to be an issue with something. The beds were also really uncomfortable; ours had a slight dip and felt cheap and small. If you’re looking for comfort and a smooth stay, I’d honestly say go elsewhere.
Stayed 2 nights in Nov 2025

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities
Room great quality Great location Great price too
Stayed 1 night in Nov 2025

6/10 Okay

Kristina

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Steam room and sauna did not work during trip and the rooms were not hotel standard. No cutlery or cups and glasses but basic and good cafe.
Stayed 1 night in Aug 2025

2/10 Terrible

Samantha

Traveled with group, Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
Room neglected. Dirty. The hotel tried to rob me of seven hundred pounds, which was more than the cost of the room, and I had to report it to my bank as fraud. My shower had no door. It was propped up against a wall, and no one came to fix it. Reception staff are absolutely useless and may I confidently say, in the wrong job. -11/10. Horror story. Oh, bonus round, don't expect a sauna, pool or gym. They are lying to you. FRAUD.
Stayed 2 nights in Nov 2025

4/10 Poor

David

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Before checking in, I tried repeatedly to contact ARK about parking — by phone, email, Hotels.com messages, and their own app chat — but received no reply. Calls went to voicemail, emails bounced, and the listed contact details didn’t work. So, expectations were already low before arrival. Check-in was friendly and straightforward, but the shower door in my room was hanging off its hinges. I asked to move rooms, which turned into a bit of a faff with keys and confusion. The second room was dusty, missing amenities, and the TV remote had no batteries. Despite being told to use the app for issues, no one responded. Reception promised to send help, but no one came. The “equipped kitchen” was laughable — a kettle, two glasses, and one teaspoon. No plates, cutlery, or cookware. When I requested utensils for a food delivery, they arrived two hours later. The room was noisy, right next to the lift, with constant “dings”, and the bathroom was tiny. For the price, the overall experience was poor. Even the pool was inaccessible as my key card didn’t work. As someone who stays in London weekly for work, I can safely say there are far better options elsewhere. Would not stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Jeremy

Stayed 1 night in Nov 2025

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, amenities
Room was spotless and staff was amazing.
Stayed 1 night in Aug 2025

6/10 Okay

Mark, Axminster

Traveled with partner
Room was far too hot!
Stayed 2 nights in Oct 2025

6/10 Okay

Richard P

Liked: Cleanliness, staff & service
The room was cramped, there was no Aircon which was desperately needed.Taff were courteous, shared facilities were good.
Stayed 2 nights in Jul 2025

8/10 Good

Simon

Stayed 2 nights in Oct 2025

10/10 Excellent

Bilkiss

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I checked and was assisted by a wonderful gentleman from Zimbabwe. He went over and above to assist me with luggage.ensured I was comfortable. The young Indian man were equally friendly and helpful. So was Latifa. Please can we celebrate this amazing team. If I return to canary wharf i will rebook. Thankyou
Stayed 4 nights in Oct 2025

4/10 Poor

Lois

Stayed 2 nights in Oct 2025

4/10 Poor

Lois

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hole in floor of our room, nightmare check in & paid twice for parking !!
Stayed 1 night in Oct 2025

6/10 Okay

Hannah

Property is in a convenient location for the 02 and has a lovely cafe and cool common areas. The rooms themselves are very basic and small and could do with a bit of love. We had some issues with our bathroom on arrival and instead of being moved into one of the many vacant rooms we had to sit and wait for maintenance, which felt a little unfair considering we were away on a birthday trip and had plans.
Stayed 1 night in Oct 2025

6/10 Okay

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
The building is lovely we was disappointed as when we booked we see the facilities it had and booked non refundable and after we had booked and paid we was then advised that the pool etc was out of use
Stayed 1 night in Oct 2025

4/10 Poor

Tom

Stayed 1 night in Oct 2025

4/10 Poor

Jordan

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Eaten alive during the night, can only assume mattress had bed bugs. The room was SO hot, no air conditioning. The shower cubicle is VERY tight and the sink very small despite the bathroom being a great size. No tv remote to begin with, after receiving it TV signal did not work. No bin in the room. The cafe food and drink is absolutely fantastic!
Stayed 4 nights in Oct 2025

10/10 Excellent

Ruby

Stayed 1 night in Oct 2025

2/10 Terrible

Sarah

Stayed 1 night in Oct 2025

10/10 Excellent

Sadacie

Stayed 4 nights in Oct 2025

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my go to in London. Nice area, affordable with a great pool
Stayed 2 nights in Oct 2025

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