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Sunborn London

4.0 star property
Eco-certified hotel with a marina and a 24-hour front desk

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Photo gallery for Sunborn London

Front of property - evening/night
1 bedroom, premium bedding, in-room safe, desk
Property entrance
Daily English breakfast (GBP 19.50 per person)
Reception hall

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
Royal Victoria Dock, London, England, E16 1XL
  • ExCeL Exhibition Centre
    ‪1 min walk‬
  • O2 Arena
    ‪4 min drive‬
  • Westfield Stratford City
    ‪9 min drive‬
  • London (LCY-London City)
    ‪5 min drive‬

Room options

View all photos for Junior Suite, River View

Flat-screen TV, tablet

Junior Suite, River View

  • 484 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room (Family)

1 bedroom, premium bedding, in-room safe, desk

Classic Room (Family)

8.4 out of 10
Very good
(8 reviews)
  • 291 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, River View

1 bedroom, premium bedding, in-room safe, desk

Classic Room, River View

9.4 out of 10
Exceptional
(32 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Dockview)

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed (Dockview)

9.8 out of 10
Exceptional
(11 reviews)
  • 323 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Family)

1 bedroom, premium bedding, in-room safe, desk

Executive Room (Family)

8.8 out of 10
Excellent
(3 reviews)
  • 322 sq ft
  • Park view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Suite (Dockview)

View from room

Executive Suite (Dockview)

  • 592 sq ft
  • 1 bedroom
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, River View

1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed, River View

9.2 out of 10
Wonderful
(27 reviews)
  • 323 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room (Dockview)

1 bedroom, premium bedding, in-room safe, desk

Classic Room (Dockview)

9.6 out of 10
Exceptional
(70 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Dockview)

Flat-screen TV, tablet

Junior Suite (Dockview)

  • 484 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, River View

Flat-screen TV, tablet

Executive Suite, River View

  • 592 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

London

Located in Docklands, Sunborn London is adjacent to ExCeL Exhibition Centre and within a mile (2 km) of other popular sights like Thames River. This 136-room, 4-star hotel has a restaurant along with conveniences like a marina and free in-room WiFi.

What's nearby

  • ExCeL Exhibition Centre - 1 min walk - 0.1 miles
  • IFS Cloud Royal Docks Station - 6 min walk - 0.4 miles
  • O2 Arena - 4 min drive - 1.2 miles
  • Westfield Stratford City - 9 min drive - 3.0 miles
  • Tower Bridge - 14 min drive - 5.1 miles

Getting around

  • West Ham Station - 5 min drive
  • Custom House Station - 6 min walk
  • London City Airport (LCY) - 6 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Sandwich & Co - ‬2 min walk
  • ‪Costa Coffee - ‬3 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Warehouse K - ‬2 min walk

About this property

Sunborn London

Eco-certified hotel with a marina and a 24-hour front desk
Guests of Sunborn London enjoy features like a marina, free WiFi in public areas, and conference space. The 24-hour front desk has staff standing by to help with concierge services, securing valuables, and dry cleaning/laundry. Additional amenities include a terrace, laundry facilities, and a banquet hall.
Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Tablet computers, refrigerators, and espresso makers are also available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (GBP 25 per day); reservations required

Food and drink

  • Daily English breakfast available for a fee: GBP 19.50 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • Conference space

Outdoors

  • Marina
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Tablet computer

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: GBP 40 per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 19.50 per person
  • Nearby parking fee: GBP 25 per day(1640 ft away; open 24 hours)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers offsite parking (reservations required).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • No rollaway or extra beds are available.

Property is also known as

London Sunborn
Sunborn Hotel
Sunborn Hotel London
Sunborn London
Sunborn London England
Sunborn London Hotel
Sunborn
Sunborn London Hotel
Sunborn London London
Sunborn London Hotel London

Frequently asked questions

Are free cancellation options available at Sunborn London?

Sunborn London offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on Orbitz.

What's there to do near Sunborn London?

This hotel is situated in Docklands within a short 2-minute walk of ExCeL Exhibition Centre and also 18 minutes on foot from Thames River. You'll also find O2 Arena and Tower Bridge within a short drive.

Is there parking available at Sunborn London?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 25 per day (reservations required).

Does Sunborn London have a casino at the property?

No, Sunborn London doesn't have a casino.

Is there an indoor pool at Sunborn London?

No, there is no indoor pool at this hotel.

Is Sunborn London a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a bar, a restaurant, and a marina.

Does Sunborn London have a hot tub?

Yes, some guestrooms at this hotel feature private indoor spa tubs.

Does Sunborn London feature a restaurant that includes a breakfast menu?

Yes, Sunborn London serves an English breakfast each morning for a surcharge from its restaurant.

Does Sunborn London allow pets to stay free of charge?

No, pets aren't allowed at Sunborn London.

Are there connecting rooms at Sunborn London?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Sunborn London?

The closest major airport to Sunborn London is London City Airport (LCY), which is 2.4 mi away (6 minutes by car). Another top airport is Heathrow Airport (LHR), which is around 20.6 mi away.

Can I book a room with a balcony at Sunborn London?

No, you won't find guestrooms with balconies at Sunborn London.

Sunborn London Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1005 reviews
Rating 8 - Good. 213 out of 1005 reviews
Rating 6 - Okay. 50 out of 1005 reviews
Rating 4 - Poor. 28 out of 1005 reviews
Rating 2 - Terrible. 25 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful unique experience , very special , staff attentive , food excellent , sad to come home
Stayed 1 night in Jun 2025

10/10 Excellent

Ann

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing overnight stay. Room was clean with great facilities. Staff were warm and friendly and breakfast was great. Will definitely stay here again
Stayed 1 night in Jun 2025

6/10 Okay

F J

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Lovely stay, very comfortable but let done by the breakfast service.
Stayed 1 night in Jun 2025

10/10 Excellent

Jess

Stayed 1 night in Jun 2025

10/10 Excellent

Janie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, bathroom a little small, but manageable.
Stayed 2 nights in Jun 2025

10/10 Excellent

irfan

Stayed 3 nights in Jun 2025

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay. Location is good & access to London & all attractions is so easy. Staff were all so friendly & helpful.
Stayed 2 nights in Jun 2025

8/10 Good

Cherie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel. Great selection buffet breakfast. Quick check in.
Hotel reception
View from our room
King bed room
Stayed 1 night in Jun 2025

10/10 Excellent

Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, staff excellent, comfy beds and great buffet breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

brian

Stayed 1 night in Jun 2025

10/10 Excellent

Rod

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dean

Stayed 1 night in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A surprise break for my husbands birthday, and we coud not of asked for a more perfect stay. Beautiful in every way, great service, fab room, loved the balcony, just incredible in every way!
Stayed 1 night in May 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From check in to check out, the staff were excellent, friendly, helpful and very professional. Nothing was too much bother, it was all in a days work.
2nd floor Executive room.
Stayed 2 nights in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unique and absolutely lovely accommodation in London. Perfect for our stay to go to the 02 arena. Will definitely re book.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely boat and staff, but the breakfadt let it down because the food was warm and eggs was hard. The bacon was dry and cold and it was not enjoyable.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, property conditions & facilities
I enjoyed my stay at Sunborn. The staff was very polite. They room was clean and welcoming. Thank you for the anniversary card and chocolates, it was much appreciated. Sandra
Stayed 1 night in Jun 2025

2/10 Terrible

ZOE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I never made it - sadly due to illness I was unable to stay. Hotel.com tried to get the hotel to waive the fee for me to reschedule but the hotel refused. Sadly this was my 50th birthday treat, due to the hotel being greedy and not moving the dates I am now out of pocket and no birthday treat. Says a lot about sunborn hotel chain. Such a shame and from reading reviews this inflexibility has happened to others. So beware before booking as sometimes we do get ill unexpectedly!!
Stayed 1 night in May 2025

10/10 Excellent

Mandy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

james

Traveled with partner
Liked: Cleanliness
Just very dated. Horrible wood in rooms, very hot even with air con and an although private bathroom it's how I would imagine a prison bathroom to be. Not our cup of tea!
Stayed 1 night in May 2025

10/10 Excellent

Maryam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gorgeous room and river view

Went here for my birthday with my man 💕😚
Stayed 2 nights in May 2025