You HAVE to be better at defining that this is a student residence not a hotel. The address was very difficult to find. Just be transparent and more explanatory. Also, tell people in advance that breakfast is faaaar from the residence. Frankilene at the snack bar was asked to microwave something for me, she was so rude and put out like I'd asked her to strip naked, she needs a serious attitude adjustment. Nice clean room, but the bed cannot be advertised as double, it's a large twin at best. You're dressing a monkey in silk here it was okay but you have to be honest. Once we found breakfast, it was exceptional. Reception staff we're very helpful and friendly.