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London City Airport Hotel

3.5 star property

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Photo gallery for London City Airport Hotel

Bar (on property)
Lobby sitting area
Garden
Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, desk, laptop workspace
Garden

Reviews

8.0 out of 10
Very good

Popular amenities

  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available

Explore the area

View in a map
74 Albert Road, North Woolwich, London, England, E16 2DY
  • Place, Thames Barrier Park
    ‪13 min walk‬
  • Place, Thames River
    ‪14 min walk‬
  • Place, ExCeL Exhibition Centre
    ‪18 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪98 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room, 1 Double Bed

8.2 out of 10
Very good
(43 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | Egyptian cotton sheets, premium bedding, desk, laptop workspace

Executive Room, 1 Double Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Room

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Executive Room

  • Sleeps 2

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, desk, laptop workspace

Standard Room

  • Sleeps 2

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About the neighborhood

London

Located in Docklands within a mile (2 km) of ExCeL Exhibition Centre, London City Airport Hotel is within a few miles (5 km) of other popular sights such as O2 Arena. This 47-room, 3.5-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi.

What's nearby

  • Brick Lane Music Hall - 7 min walk - 0.4 miles
  • Thames Barrier Park - 13 min walk - 0.7 miles
  • Thames River - 14 min walk - 0.8 miles
  • ExCeL Exhibition Centre - 18 min walk - 1.0 mile
  • University of East London, Docklands Campus - 3 min drive - 0.6 miles

Getting around

  • London City Airport DLR Station - 4 min walk
  • West Ham Station - 8 min drive
  • London City Airport (LCY) - 1 min drive

Restaurants

  • ‪Caffè Nero - ‬7 min walk
  • ‪Chicken Hut - ‬13 min walk
  • ‪Juniper & Co Bar & Kitchen - ‬7 min walk
  • ‪The Salt Port - Restaurant & Delicatessen - ‬17 min walk
  • ‪Pret A Manger - ‬7 min walk

About this property

London City Airport Hotel

Guests of London City Airport Hotel enjoy access to free WiFi in public areas, meeting rooms, and spa services. Self parking is available for GBP 15 per day. The 24-hour front desk has multilingual staff ready to assist with luggage storage, access to locker space, and securing valuables. Additional amenities include coffee/tea in a common area, a meeting room, and a terrace.
42-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include coffee makers, phones, and desks. Housekeeping is available on request.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and Swedish massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day; includes in/out privileges)
  • Limited onsite self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15 to 15 for adults and GBP 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Things to do

  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Terrace

Spa

  • Deep-tissue massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Handrails in stairways (34 inches high)
  • Thin carpet in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately GBP 15 to 15 for adults, and GBP 15 to 15 for children
  • Self parking fee: GBP 15 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 10:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Travelodge London City Airport Hotel England
Travelodge London City Englan
London City Hotel London
London City Airport Hotel Hotel
London City Airport Hotel London
London City Airport Hotel Hotel London

Frequently asked questions

Is a free cancellation option available at London City Airport Hotel?

London City Airport Hotel provides free cancellation on select room rates. For additional details, review the cancellation policy on Orbitz.

What's there to do around London City Airport Hotel?

This hotel is situated in Docklands, close to ExCeL Exhibition Centre, O2 Arena, and Tower Bridge. You'll also find Thames River and ABBA Arena within a short drive.

Will I be able to park at London City Airport Hotel?

Yes, parking is offered for GBP 15 per day with in/out privileges.

Is there a spa available at London City Airport Hotel?

Spa services at the hotel include deep-tissue massages.

Does London City Airport Hotel feature a casino at the property?

No, London City Airport Hotel doesn't have a casino.

Will I find an indoor pool at London City Airport Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about London City Airport Hotel?

Amenities that appeal to couples at this hotel include premium bedding, a rainfall showerhead, and a smart TV.

Does London City Airport Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does London City Airport Hotel have a restaurant with a breakfast menu?

Yes, London City Airport Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will London City Airport Hotel allow pets to stay free of charge?

No, pets aren't allowed at London City Airport Hotel.

Does London City Airport Hotel have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to London City Airport Hotel?

The closest major airport to London City Airport Hotel is London City Airport (LCY), which is within a mile. Another top airport is Heathrow Airport (LHR), which is around 21.7 mi away.

Can I book a room with a balcony at London City Airport Hotel?

No, there aren't any guestrooms with balconies at London City Airport Hotel.

London City Airport Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 225 out of 608 reviews
Rating 8 - Good. 210 out of 608 reviews
Rating 6 - Okay. 105 out of 608 reviews
Rating 4 - Poor. 39 out of 608 reviews
Rating 2 - Terrible. 29 out of 608 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

George, Guernsey

Stayed 1 night in Dec 2025

4/10 Poor

Gaetano

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
dinner options were very limited. The bathroom was not properly cleaned, with pubic hair visible on the floor and in the shower. Pillows and mattress were uncomfortable, significantly affecting sleep quality.
Stayed 1 night in Dec 2025

6/10 Okay

Sara

Liked: Cleanliness, staff & service
Staff were friendly and if was clean but the room was very noisy due to other guests. Room was small too and with lots of luggage, it was a little claustrophobic
Stayed 1 night in Dec 2025

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, nice cafe, very kind and helpful staff, 5 minute walk to the DLR and city airport, bus stop across the street, 15 minute walk to neighbourhoods with more transit and shops. Great value!
Stayed 5 nights in Dec 2025

8/10 Good

Kathryn

Stayed 1 night in Dec 2025

4/10 Poor

Jon

Disliked: Staff & service, property conditions & facilities, room comfort
I had a very disappointing stay at London City Airport Hotel. Check-in took far longer than it should have, and my room had no hot water in the shower. We raised these issues at checkout, but were told to contact Hotels.com directly. When Hotels.com followed up with the property, the hotel claimed no complaint had been made. We then contacted the hotel ourselves, but staff refused to provide the name of the receptionist during our stay, refused to let us speak to a manager, and even refused to say when a manager would be available (which tells me everything I need to know). Overall, the combination of poor service, unresolved issues, and lack of accountability made this a very frustrating experience. I strongly, strongly recommend avoiding this hotel.
Stayed 1 night in Dec 2025

6/10 Okay

Marian

Liked: Cleanliness, amenities, property conditions & facilities
The check-in process was very long. It took nearly 10 minutes when I was in a rush. They were asking for a lot of personal details, which I was not comfortable giving. In comparison, when I checked into a Travelodge, I only had to tell my name. All night, every few minutes, it felt as if something hit the hotel and the whole room shook, possibly a nearby passing train? I could also hear people in the neighbouring room talking. Otherwise, the room was nice and clean. I didn't like that they didn't provide camomile or mint tea. The only option was black.
Stayed 1 night in Dec 2025

6/10 Okay

Sabina

Traveled with family
The room was clean, however, there was no comfortable sitting chair to sit on. The staff were helpful and friendly.
Stayed 2 nights in Dec 2025

2/10 Terrible

Lesbia, Lehigh acres

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We recently stayed here, and our check-in experience was disappointing. The front desk attendant was not welcoming, and the process took longer than expected. The entrance door dragged against the carpet, making it difficult to open. In the bathroom, the floor had a noticeable dent, and there appeared to be mold in the shower area. The bedroom also had an unpleasant odor that made it uncomfortable to breathe. Although the hotel is conveniently close to the airport, we will not be staying here again. Do not recommend.
Stayed 1 night in Dec 2025

4/10 Poor

Ginny

Traveled with family
Disliked: Staff & service
Staff and room
Stayed 1 night in Dec 2025

10/10 Excellent

jack

Stayed 1 night in Nov 2025

6/10 Okay

Mike

Stayed 1 night in Nov 2025

8/10 Good

Olha, Greensboro

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Quiet. Small. Nice staff.
Stayed 1 night in Oct 2025

10/10 Excellent

C. Eric

Liked: Cleanliness, staff & service, amenities
Staffing attendant
Stayed 1 night in Nov 2025

10/10 Excellent

Veronica

Stayed 1 night in Nov 2025

2/10 Terrible

Carlos

Stayed 1 night in Oct 2025

10/10 Excellent

Leigh-Ann

Stayed 1 night in Nov 2025

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room & bed were small. This was quite a pricey hotel, so I was very surprised to find that breakfast was not included, but would cost £15.99 extra. The hotel was very convenient for London City Airport, being only a 7 minute walk away.
Stayed 1 night in Nov 2025

8/10 Good

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Doors didnt close easily because of the carpet, other rooms doors made it sound like people were coming in
Stayed 2 nights in Nov 2025

8/10 Good

Philip

Stayed 1 night in Nov 2025

6/10 Okay

Andrzej, Castleford

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very small room, staffvwas OK
Stayed 1 night in Oct 2025

10/10 Excellent

Steve

Stayed 1 night in Oct 2025

6/10 Okay

Chris

Liked: Cleanliness, amenities, property conditions & facilities
The room was in excellent condition and very clean. The staff were pleasant enough although the initial attitude of the staff at the check-in desk left a bit to be desired. Although only staying for one night, it was more than adequate facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, very well equipped and the staff were great.
Stayed 1 night in Nov 2025

8/10 Good

Izzy

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Small room ideal for staying for one night. Close to the airport.
Stayed 1 night in Nov 2025

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