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Hotel Shepherds Bush London

3.5 star property
Hotel with a bar, steps from Bush Theatre

Choose dates to view prices

Photo gallery for Hotel Shepherds Bush London

Standard Quadruple Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Standard Quadruple Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Hallway
Lobby sitting area
Point of interest

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪3 min drive‬
  • Hyde Park
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪24 min drive‬

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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room

8.0 out of 10
Very good
(1 review)
  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 150 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room (3 single beds)

Triple Room (3 single beds) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Triple Room (3 single beds)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room

7.6 out of 10
Good
(7 reviews)
  • 247 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room

9.0 out of 10
Wonderful
(10 reviews)
  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Comfort Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Economy Single Room, No Windows (Basement)

9.0 out of 10
Wonderful
(2 reviews)
  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

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About the neighborhood

London

Located in Hammersmith and Fulham, Hotel Shepherds Bush London is adjacent to Bush Theatre and within a 10-minute walk of other popular attractions like MATRADE Loftus Road Stadium. This 21-room, 3.5-star hotel welcomes guests with conveniences like 24-hour room service, a bar/lounge, and free in-room WiFi.

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.4 miles
  • Olympia Conference and Exhibition Centre - 3 min drive - 1.1 miles
  • Kensington High Street - 3 min drive - 1.1 miles
  • Hyde Park - 8 min drive - 3.1 miles
  • Marble Arch - 10 min drive - 3.2 miles

Getting around

  • Shepherd's Bush Market Underground Station - 1 min walk
  • Shepherd's Bush Station - 8 min walk
  • Heathrow Airport (LHR) - 29 min drive

Restaurants

  • ‪Five Guys - ‬5 min walk
  • ‪The Hoxton, Shepherd’s Bush - ‬2 min walk
  • ‪The Defectors Weld - ‬2 min walk
  • ‪Pictures - ‬3 min walk
  • ‪Tian Fu - ‬2 min walk

About this property

Hotel Shepherds Bush London

Hotel with a bar, steps from Bush Theatre
Guests of Hotel Shepherds Bush London enjoy access to free WiFi in public areas, a business center, and microwave in a common area. Transportation is made easy with an area shuttle for a fee. The 24-hour front desk has staff standing by to help with concierge services, dry cleaning/laundry, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a meeting room, a computer station, and express check-in.
Guests can expect to find TVs and stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers and free toiletries. Other amenities include refrigerators, coffee makers, and free newspapers.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Urdu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 15 per pet, per night
  • Dogs and cats only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 20.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 20 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 2:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Frequently asked questions

Are free cancellation options available at Hotel Shepherds Bush London?

Hotel Shepherds Bush London offers free cancellation on certain room rates. For more details, take a look at the cancellation policy on our site.

What can I see near Hotel Shepherds Bush London?

This hotel is situated in Hammersmith and Fulham within a 10-minute walk of Bush Theatre and MATRADE Loftus Road Stadium. You'll also find Kensington High Street and Hyde Park within a short drive.

Is there parking available at Hotel Shepherds Bush London?

Bicycle parking is also available for guests.

Does Hotel Shepherds Bush London have a casino at the property?

No, Hotel Shepherds Bush London doesn't have a casino.

Will I find an indoor pool at Hotel Shepherds Bush London?

No, there is no indoor pool at this hotel.

Is Hotel Shepherds Bush London a good place to stay for couples?

Couples staying at this hotel will appreciate amenities like around-the-clock room service and premium bedding as well as a bar.

Does Hotel Shepherds Bush London have a hot tub?

No, this hotel doesn't have a spa tub.

Does Hotel Shepherds Bush London feature a restaurant that includes a breakfast menu?

No, Hotel Shepherds Bush London doesn't have a restaurant that serves breakfast.

Will Hotel Shepherds Bush London allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Hotel Shepherds Bush London for a fee of GBP 15 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Hotel Shepherds Bush London?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Hotel Shepherds Bush London?

The closest major airport to Hotel Shepherds Bush London is Heathrow Airport (LHR), which is 12.8 mi away (29 minutes by car). Another top airport is London City Airport (LCY), which is around 11.9 mi away.

Are there rooms with balconies at Hotel Shepherds Bush London?

No, there aren't any guestrooms with balconies at Hotel Shepherds Bush London.

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 180 out of 438 reviews
Rating 8 - Good. 156 out of 438 reviews
Rating 6 - Okay. 56 out of 438 reviews
Rating 4 - Poor. 30 out of 438 reviews
Rating 2 - Terrible. 16 out of 438 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Neomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Apr 2025

8/10 Good

Kirsten

Stayed 1 night in Apr 2025

8/10 Good

Marcus

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

6/10 Okay

Daniel

Liked: Cleanliness, staff & service

Ok but not great

The room was clean and the ac worked well. The room felt a bit small but this is likely because of the layout. For one or two nights it would be ok but not much longer. The main downside was the smell in the bathroom in the mornings. It was as though there were no traps in the drains allowing all the sewer gases into the room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Rosalind

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean hotel behind Shepherds Bush Market tube station and opposite the market. Helpful staff. Quiet. Good sleep. Very affordable. Access for me on my foldable mobility scooter was difficult so we used the side emergency door with a step up. Accessible room on the ground floor and really good with walk in shower etc.
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness

Nice little stay!

The hotel room was in need of a little tlc, iron burn mark on the carpet, and didn't smell very nice. Bathroom was clean and beds were also clean. Location was good staff were friendly.Just need to take care of the little things and would be the perfect stay!
Stayed 1 night in Apr 2025

6/10 Okay

Lisa

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities

Not bad but wouldn’t book again.

The hotel was in a good location right next to the underground, you could hear the trains with the window open but not very loudly. The bed was quite comfortable and the room was tidy. The main issues we had were the smell of damp in the room which you could see was in the carpets as there were two large damp patches, the bathroom also smelt very damp although relatively clean. Also you could hear the room doors clearly opening and closing when people returned at night as the corridors were compact. Also there was no lift we could see which didn’t impact us but it might be good to know for others.
Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Samantha

Disliked: Staff & service, property conditions & facilities, room comfort
It’s rundown. Mattress was terrible. Too hot. Very loud. Lift broken. After my first day my key did not work.
Stayed 2 nights in Mar 2025

8/10 Good

Elsa

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

steve

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Hailey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mum & son overnight for a gig

Brilliant central hotel. Rooms clean comfortable, with everything needed. Good stocked bar and decent prices. Staff were great. Early check-in aswell because our room was ready. Highly recommend 👌
Stayed 1 night in Mar 2025

8/10 Good

Karin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

tommy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kieran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

The room was lovely and had everything you’d want and expect for an overnight stay. It was very clean and comfortable.
Stayed 1 night in Feb 2025

8/10 Good

christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the Shepherds Bush Empire and surrounding bars etc. surprisingly quiet for London. Clean and tidy. Only negative really is the mattresses could be a bit better quality, but generally a good stay for a good price
Stayed 1 night in Feb 2025

8/10 Good

leigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Robert

Traveled with family
Disliked: Staff & service

Dungeon

Basement room, with only a tiny skylight window, with no shade, felt like a dungeion, tv didn't work despite numerous complaints and failed attempts to fix
Stayed 1 night in Jan 2025

8/10 Good

Sharon

Business traveler, Traveled with partner
Liked: Amenities
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

james

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Decent stay

The room was below ground with no fresh air. Had a strong smell of bleach when entering. Room was clean and shower was very good. Location is very good.
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Transportation Location

The hotel is small with no lift, not the best area but it is conveniently located near the underground and above ground transportation. It is located in Zone 2, so transportation is a bit more expensive if you plan to spend a significant time doing a lot of touristy things in Zone 1. It's a diverse area with an assortment of places to eat in walking distance. Staff was friendly and helpful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joanne, Verwood

Stayed 1 night in Dec 2024

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