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Hotel Indigo London - Kensington by IHG

4.0 star property
Eco-certified hotel with a 24-hour front desk and a coffee shop

Choose dates to view prices

Photo gallery for Hotel Indigo London - Kensington by IHG

Premium Room, 2 Queen Beds | Free minibar, in-room safe, desk, laptop workspace
Reception
Exterior
Exterior
Free minibar, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
34-44 Barkston Gardens, London, England, SW5 0EW
  • Kensington High Street
    ‪14 min walk‬
  • Natural History Museum
    ‪16 min walk‬
  • Hyde Park
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

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Room options

View all photos for Standard Room, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

  • 256 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Free minibar, in-room safe, desk, laptop workspace

Standard Room

  • 249 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed (Extra Bed)

Free minibar, in-room safe, desk, laptop workspace

Suite, 1 Queen Bed (Extra Bed)

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Extra Bed)

Premium Room, 1 Queen Bed (Extra Bed) | Free minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Extra Bed)

  • 361 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Free minibar, in-room safe, desk, laptop workspace

Premium Room

  • 279 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Free minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the neighborhood

London

Located in London City Centre, Hotel Indigo London - Kensington by IHG is within a mile (2 km) of popular sights such as Kensington High Street and Imperial College London. This 100-room, 4-star hotel welcomes guests with conveniences like a restaurant, 24-hour room service, and free in-room WiFi.

What's nearby

  • Kensington High Street - 14 min walk - 0.8 miles
  • Natural History Museum - 16 min walk - 0.9 miles
  • Kensington Gardens - 16 min walk - 0.9 miles
  • Royal Albert Hall - 19 min walk - 1.0 mile
  • Hyde Park - 4 min drive - 1.3 miles

Getting around

  • Earl's Court Station - 4 min walk
  • West Brompton Station - 10 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Pret a Manger - ‬2 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Courtfield - ‬2 min walk
  • ‪Caffè Nero - ‬3 min walk
  • ‪Over Under Coffee - ‬2 min walk

About this property

Hotel Indigo London - Kensington by IHG

Eco-certified hotel with a 24-hour front desk and a coffee shop
Guests of Hotel Indigo London - Kensington by IHG enjoy free WiFi in public areas, express check-out, and laundry facilities. The 24-hour front desk has staff standing by to help with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a reception hall and a porter/bellhop.
Guests can expect free WiFi and TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, bathrobes, and slippers. Free minibar items, iPod docks, and coffee makers are other standard amenities.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Croatian, English, Estonian, Farsi, Filipino, Finnish, French, Greek, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Mongolian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swahili, Urdu, Zulu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kensington Quarter

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 35 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 60.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo London Kensington Earl's Ct
Indigo London Kensington Earl's Ct
Hotel Indigo London Kensington
Indigo London Kensington
Hotel Indigo London Kensington - Earl's Court England
Hotel Indigo London Kensington
Hotel Indigo London Kensington an IHG Hotel
Hotel Indigo London - Kensington by IHG Hotel
Hotel Indigo London - Kensington by IHG London
Hotel Indigo London - Kensington by IHG Hotel London

Frequently asked questions

Is free cancellation available at Hotel Indigo London - Kensington by IHG?

Hotel Indigo London - Kensington by IHG offers free cancellation on select room rates. To learn more, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Indigo London - Kensington by IHG?

As of Jun 13, 2025, prices found for a 1-night stay for 2 adults at Hotel Indigo London - Kensington by IHG on Jun 14, 2025 start from $180.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do around Hotel Indigo London - Kensington by IHG?

This hotel is situated in London City Centre within a short 16-minute walk of Kensington High Street and also 16 minutes on foot from Natural History Museum. You'll also find Hyde Park and Marble Arch within a short drive.

Will I be able to park at Hotel Indigo London - Kensington by IHG?

No, this hotel doesn't offer parking.

Does Hotel Indigo London - Kensington by IHG feature a casino on the premises?

No, Hotel Indigo London - Kensington by IHG doesn't have a casino.

Is there an indoor pool at Hotel Indigo London - Kensington by IHG?

No, there is no indoor pool at this hotel.

Is Hotel Indigo London - Kensington by IHG good for couples?

Amenities that appeal to couples at this hotel include around-the-clock room service, a minibar stocked with free items, and bathrobes.

Does Hotel Indigo London - Kensington by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo London - Kensington by IHG have a restaurant that serves breakfast?

Yes, Hotel Indigo London - Kensington by IHG serves an English breakfast for a surcharge each morning at Kensington Quarter.

Does Hotel Indigo London - Kensington by IHG allow pets to stay for free?

Although they can't stay for free, pets are welcome at Hotel Indigo London - Kensington by IHG for a fee of GBP 35 per pet, per night. The property also provides food and water bowls.

Does Hotel Indigo London - Kensington by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Hotel Indigo London - Kensington by IHG?

The closest major airport to Hotel Indigo London - Kensington by IHG is London City Airport (LCY), which is 13.1 mi away (66 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 13.9 mi away (32-minute drive).

Are there rooms with balconies at Hotel Indigo London - Kensington by IHG?

No, there aren't any guestrooms with balconies at Hotel Indigo London - Kensington by IHG.

Hotel Indigo London - Kensington by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1000 reviews
Rating 8 - Good. 305 out of 1000 reviews
Rating 6 - Okay. 79 out of 1000 reviews
Rating 4 - Poor. 26 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 6 nights in Feb 2025

10/10 Excellent

Louis Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Roz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent linen and quality furnishings. Good breakfast. Location of nearby tube was welcome. Small room and bed in basement overlooking rubbish out of the window. Expensive drinks from bar.
Stayed 1 night in Jan 2025

2/10 Terrible

Maya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Disliked: Staff & service, room comfort

Just ok

Hotel nice, room was basement and no phone reception. Staff at breakfast very friendly but slow at checkout due to no staff at desk
Stayed 2 nights in Jan 2025

2/10 Terrible

Osama

Stayed 6 nights in Dec 2024

8/10 Good

Oi Yu

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

nadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

helen

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Aylin

Stayed 4 nights in Oct 2024

8/10 Good

Sofia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, updated and clean. Staff friendly and responsive. Great breakfast offerings. Safe, quiet street
Stayed 7 nights in Nov 2024

10/10 Excellent

Sabine, SEATTLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. One of the best hotels in that area (and I stayed in a few). The staff was extremely friendly and accommodating. I did not know I had breakfast included and that was a nice surprise. Good breakfast for the price of the stay. The room was as expected for this kind of hotel, nothing special but nothing to complain about. Felt comfortable and had everything I needed. The location is in a good neighborhood with very convenient tube station. I truly think they are really trying to be excellent. Will for sure look at this hotel again for my next London trip.
Stayed 8 nights in Sep 2024

8/10 Good

Christine, Hanilton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay often here but property showing its age. No hot water in mornings.Complained but was told it had been used up! Convenient for underground, pubs, shopping at Kensingtom High street.
Stayed 4 nights in Oct 2024

10/10 Excellent

Moye

Stayed 1 night in Oct 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Comfortable and Clean
Stayed 2 nights in Oct 2024

8/10 Good

Brice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in London. Walkable to pubs. The tube station is across the street. Excellent breakfast includes latte or cappuccino
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Arnold

Stayed 3 nights in Sep 2024

6/10 Okay

Anthony

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Somewhat unloved room but the location is good

We booked a “premium room” but the premium feel was absent, unfortunately. The greeting on checkin was fine, but upon arriving in the room the coffee spilt down the wall, runs over the skirting board and small patch on the floor were the give-away for the standards employed here. Yes, we could have complained, but spare time was not on our side as this was a busy business trip. Come shower time the raindrop shower head leaks water from above it, the bathroom door was quite water damaged (the wrong type of door for the use, if not sealed) and the two bath sheets had holes. Breakfast looked barely cooked (which we did mention) so we grabbed something elsewhere - another wasted cost. I have fed back complaints to the hotel, but a week on there remains no response, so I guess none of this is news to them. On the plus side, the bed was comfortable, the equipment in the room good and the staff friendly. The location is the main plus point. On balance, I doubt we’d return as the return on expense really isn’t there (in our view). Perhaps if we’d have chosen a more basic experience it would have been better.
Stayed 1 night in Sep 2024

6/10 Okay

Beulah

Traveled with family
Convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Nader

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic Place, but avoid the basement

The room, the breakfast and the service were all fantastic. But initially we were offered a basement room, which had no view, no air circulation, and had a cleaning fluid smell which made it difficult to breathe. We asked for a change and luckily another room higher up was available. The basement rooms were not cheaper than the rest.
Stayed 3 nights in Aug 2024