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Hotel Indigo London K West Shepherd's Bush by IHG

4.0 star property

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Photo gallery for Hotel Indigo London K West Shepherd's Bush by IHG

Bar (on property)
Exterior
A hotel room with a bed, a chair, a small table, and a desk.
Restaurant
A modern hotel room with a bed, seating area, dining table, and a large window.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View in a map
Richmond Way, London, England, W14 0AX
  • Place, Westfield London Shopping Centre
    ‪5 min walk‬
  • Place, Shepherd's Bush Empire
    ‪7 min walk‬
  • Place, Kensington High Street
    ‪14 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

View all photos for Premium Room, 1 King Bed, Bathtub (Outdoor Area)

A shelf with three Urban Apothecary products: Fig Tree Hand & Body Wash, Shampoo, and Conditioner.

Premium Room, 1 King Bed, Bathtub (Outdoor Area)

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed, Accessible

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Queen Bed

A hotel room with a large bed, a dining table, and a chair.

Standard Room, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Premium Room

A hotel room with a bed, a chair, a small table, and a window with curtains.

Premium Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding available, in-room safe, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Twin Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room

A hotel room with a large bed, a dining table, and a chair.

Standard Room

  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Room, 1 Twin Bed (Cosy)

A hotel room with a large bed, a dining table, and a chair.

Room, 1 Twin Bed (Cosy)

  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

DOUBLE Accessible

  • Sleeps 4
  • Free WiFi

View all photos for 1 Queen Standard Accessible

A hotel room with a large bed, a dining table, a chair, and a vase with flowers.

1 Queen Standard Accessible

  • 247 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for 1 King Premium

A modern bedroom with a bed, bedside table, chair, and a small desk with a lamp.

1 King Premium

  • 290 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

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About the neighborhood

London

Located in Hammersmith and Fulham, Hotel Indigo London K West Shepherd's Bush by IHG is a leisurely stroll from popular sights such as Westfield London Shopping Centre and Kensington High Street. This 231-room, 4-star hotel has a restaurant, a 24-hour gym, and free in-room WiFi.

What's nearby

  • Westfield London Shopping Centre - 5 min walk - 0.3 miles
  • Shepherd's Bush Empire - 7 min walk - 0.4 miles
  • Kensington High Street - 14 min walk - 0.8 miles
  • Olympia Events - 14 min walk - 0.8 miles
  • Holland Park - 15 min walk - 0.8 miles

Getting around

  • Shepherd's Bush Underground Station - 4 min walk
  • Shepherd's Bush Station - 6 min walk
  • Heathrow Airport (LHR) - 35 min drive

Restaurants

  • ‪Caffè Nero - ‬6 min walk
  • ‪Black Sheep Coffee - ‬6 min walk
  • ‪The Central Bar (Wetherspoon) - ‬4 min walk
  • ‪Hilton Cocktail Bar - ‬7 min walk
  • ‪Ben's Cookies - ‬9 min walk

About this property

Hotel Indigo London K West Shepherd's Bush by IHG

Guests of Hotel Indigo London K West Shepherd's Bush by IHG enjoy a 24-hour gym, free WiFi in public areas, and meeting rooms. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include a business center, express check-in, and laundry facilities.
Guests can expect free WiFi and flat-screen TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Refrigerators, coffee makers, and safes are also standard.
Recreational amenities at the hotel include a 24-hour fitness center.

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Novotel London West
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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 22 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Flock Restaurant & Bar

Things to do

  • 24-hour gym

Family friendly

  • Babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Check-in on Saturdays and Sundays is 3 PM.

Renovations and closures

The following facilities or services will be unavailable from February 26 2026 to October 31 2026 (dates subject to change):
  • Spa
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per day

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 22 per person
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts only chip-and-PIN credit cards for onsite payments
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM—-11:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • Only chip-and-PIN credit cards are accepted for onsite payments.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Frequently asked questions

Are free cancellation options available at Hotel Indigo London K West Shepherd's Bush by IHG?

Hotel Indigo London K West Shepherd's Bush by IHG offers free cancellation on certain room rates. To learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Indigo London K West Shepherd's Bush by IHG?

As of Jul 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo London K West Shepherd's Bush by IHG on Aug 23, 2026 start from $211, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Hotel Indigo London K West Shepherd's Bush by IHG?

This hotel is situated in Hammersmith and Fulham within a short 5-minute walk of Westfield London Shopping Centre and also 13 minutes on foot from Kensington High Street. You'll also find Royal Albert Hall and Hyde Park within a short drive.

Will I be able to park at Hotel Indigo London K West Shepherd's Bush by IHG?

No, there isn't parking available at the hotel.

Does Hotel Indigo London K West Shepherd's Bush by IHG include a casino?

No, Hotel Indigo London K West Shepherd's Bush by IHG doesn't have a casino.

Will I find an indoor pool at Hotel Indigo London K West Shepherd's Bush by IHG?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Indigo London K West Shepherd's Bush by IHG?

Couples staying at this hotel will appreciate amenities like 24-hour room service and bathrobes as well as a restaurant.

Does Hotel Indigo London K West Shepherd's Bush by IHG have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Indigo London K West Shepherd's Bush by IHG have a restaurant with a breakfast menu?

Yes, Hotel Indigo London K West Shepherd's Bush by IHG serves a full breakfast for a surcharge each morning at Flock Restaurant & Bar.

Will Hotel Indigo London K West Shepherd's Bush by IHG allow pets to stay free of charge?

No, pets aren't allowed at Hotel Indigo London K West Shepherd's Bush by IHG.

Does Hotel Indigo London K West Shepherd's Bush by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Hotel Indigo London K West Shepherd's Bush by IHG?

The closest major airport to Hotel Indigo London K West Shepherd's Bush by IHG is Heathrow Airport (LHR), which is 13.2 mi away (35 minutes by car). Another top airport is London City Airport (LCY), which is located 16.1 mi away (72-minute drive).

Can I book a room with a balcony at Hotel Indigo London K West Shepherd's Bush by IHG?

No, there aren't any guestrooms at Hotel Indigo London K West Shepherd's Bush by IHG that offer a balcony.

Hotel Indigo London K West Shepherd's Bush by IHG Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 32 out of 36 reviews
Rating 8 - Good. 2 out of 36 reviews
Rating 6 - Okay. 1 out of 36 reviews
Rating 4 - Poor. 1 out of 36 reviews
Rating 2 - Terrible. 0 out of 36 reviews

10/10

Cleanliness

10/10

Staff & service

9.2/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A box fresh hotel, with fantastic staff and beautiful rooms. They couldnt have done more to make us feel welcome. The whole family really enjoyed staying here an all the little extras made it even better.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Louise

Stayed 1 night in Apr 2026