The check-in process was a disaster. We didn't receive the necessary information to access the apartment on time and were left waiting outside after multiple unanswered phone calls. Eventually, someone reached out and attempted to resolve the issue, claiming it was due to the deposit—even though I had paid it immediately upon receiving their communication email.
The apartment itself is fine, aside from some noise, which is acceptable. The location is great, surrounded by many good restaurants and grocery stores. While I wouldn’t say the entire experience was bad, it was definitely a rough start—especially for the kids, who were scared after a 10-hour flight. Not the welcome we were hoping for.