Heeton Concept Hotel - Luma Hammersmith

3.0 star property
Victorian hotel with a 24-hour front desk and a bar

Choose dates to view prices

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room  | In-room safe, blackout drapes, soundproofing, iron/ironing board
Lobby
Lobby
Garden
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

View in a map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    ‪6 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪19 min walk‬
  • Westfield London Shopping Centre
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪22 min drive‬

Room options

Superior Double Room (Luma)

8.6 out of 10
Excellent
(48 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed with Sofa bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)
  • Sleeps 4
  • 2 Double Beds

Luma Twin Room

8.8 out of 10
Excellent
(13 reviews)
  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Plus Room, 1 Double Bed with Sofa Bed

8.0 out of 10
Very good
(3 reviews)
  • 204 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room (Light)

8.6 out of 10
Excellent
(15 reviews)
  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

London

Located in Hammersmith and Fulham within a short walk of Eventim Apollo, Heeton Concept Hotel - Luma Hammersmith is within a mile (2 km) of other popular sights such as Olympia Conference and Exhibition Centre. The 89 rooms at this 3-star hotel include electric kettles, TVs, and free tea bags/instant coffee.

What's nearby

  • Eventim Apollo - 6 min walk - 0.4 miles
  • Olympia Conference and Exhibition Centre - 19 min walk - 1.0 mile
  • Westfield London Shopping Centre - 3 min drive - 1.3 miles
  • Royal Albert Hall - 7 min drive - 2.9 miles
  • Hyde Park - 8 min drive - 3.1 miles

Getting around

  • Kensington (Olympia) Underground Station - 3 min drive
  • Hammersmith Station - 3 min walk
  • Heathrow Airport (LHR) - 28 min drive

Restaurants

  • ‪The William Morris - ‬7 min walk
  • ‪The Swan - ‬7 min walk
  • ‪Bill's Restaurant - ‬7 min walk
  • ‪Caffè Nero - ‬8 min walk
  • ‪German Doner Kebab - ‬7 min walk

About this property

Heeton Concept Hotel - Luma Hammersmith

Victorian hotel with a 24-hour front desk and a bar
Heeton Concept Hotel - Luma Hammersmith features free WiFi in public areas, coffee in a common area, and laundry facilities. The front desk has multilingual staff standing by 24 hours a day to assist with luggage storage and tours/tickets. Additional amenities include a water dispenser and a garden.
Guests can expect free WiFi and TVs. Bathrooms have hair dryers and free toiletries. Electric kettles, safes, and free tea bags/instant coffee are other standard amenities.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Up to 3 kids 1 year old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.0 per stay

These are all of the charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Frequently asked questions

Are free cancellation options available at Heeton Concept Hotel - Luma Hammersmith?

Heeton Concept Hotel - Luma Hammersmith offers free cancellation on select room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Heeton Concept Hotel - Luma Hammersmith?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel - Luma Hammersmith on Oct 12, 2025 start from $133.31, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Heeton Concept Hotel - Luma Hammersmith?

This hotel is situated in Hammersmith and Fulham within a short 13-minute walk of Thames River and also 10 minutes on foot from Eventim Apollo. You'll also find Kensington High Street and Hyde Park within a short drive.

Will I be able to park at Heeton Concept Hotel - Luma Hammersmith?

No, there isn't parking at this hotel.

Does Heeton Concept Hotel - Luma Hammersmith have a casino on the premises?

No, Heeton Concept Hotel - Luma Hammersmith doesn't have a casino.

Is there an indoor pool at Heeton Concept Hotel - Luma Hammersmith?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Heeton Concept Hotel - Luma Hammersmith?

Couples staying at this hotel will appreciate amenities like a bar and a garden plus some guestrooms include kitchenettes.

Does Heeton Concept Hotel - Luma Hammersmith have a hot tub?

No, there isn't a spa tub at this hotel.

Does Heeton Concept Hotel - Luma Hammersmith have a restaurant with a breakfast menu?

No, Heeton Concept Hotel - Luma Hammersmith doesn't have a restaurant that serves breakfast.

Does Heeton Concept Hotel - Luma Hammersmith allow pets to stay free of charge?

No, pets aren't allowed at Heeton Concept Hotel - Luma Hammersmith.

Does Heeton Concept Hotel - Luma Hammersmith have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Heeton Concept Hotel - Luma Hammersmith?

The closest major airport to Heeton Concept Hotel - Luma Hammersmith is Heathrow Airport (LHR), which is 12.7 mi away (28 minutes by car). Another top airport is London City Airport (LCY), which is located 13.6 mi away (67-minute drive).

Are there rooms with balconies at Heeton Concept Hotel - Luma Hammersmith?

No, there aren't any guestrooms with balconies at Heeton Concept Hotel - Luma Hammersmith.

Reviews

Heeton Concept Hotel - Luma Hammersmith Reviews

8.4

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 502 out of 1002 reviews
Rating 8 - Good. 315 out of 1002 reviews
Rating 6 - Okay. 107 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

Reviews

10/10 Excellent

Maria

Stayed 1 night in May 2025

10/10 Excellent

Bhavesh

Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel. Clean, modern and nice and quiet
Stayed 2 nights in Apr 2025

10/10 Excellent

GLENN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel, conveniently located near transport and a great price. Will definitely stay here again.
Stayed 6 nights in May 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was in excellent condition, appeared to have been recently renovated. Small toilet area and separate small shower area but adequate. Room was larger than expected and clean and modern. Hotel had very good security. Very close to Hammersmith tube station with access to several tube lines. Lots of reasonable restaurants close by. Coffee and small breakfast items as well as drinks in lobby. Room had kettle, small fridge and safe.Would recommend and stay here again.
Stayed 5 nights in May 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Diego

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

bereket

Stayed 3 nights in Apr 2025

8/10 Good

tina

Stayed 1 night in Apr 2025

10/10 Excellent

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing , will definitely be back
Stayed 1 night in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Tereza

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing!
Stayed 2 nights in Mar 2025

10/10 Excellent

Emma

Stayed 2 nights in Mar 2025

10/10 Excellent

Bernadette

Stayed 1 night in Mar 2025

8/10 Good

Paul

Stayed 1 night in Mar 2025

8/10 Good

Karina

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Hotel staff was very friendly. Restaurants, shopping, London Underground were all nearby. Everything was at a walkable distance. The rooms are a bit bigger than most boutique hotels I’ve seen. Will say that room service never changed the sheets when asked to clean the rooms. Sheets became noticeably dirty after staying a week.
Stayed 8 nights in Mar 2025

8/10 Good

Alison

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay local to the Hammersmith Apollo. Lots eateries and pubs nearby. Tube is a few minutes walk. Bed was comfortable but the room was very hot even though i turned down the thermostat. Though the hotel is good value, there was no complimentary water. That was sold at the desk for £1.50. Also selling over priced confectionery. The room had a few stains on the couch and floor. The towels are very small and no hand towels offered. Otherwise a good stay and would stay again.
Stayed 1 night in Mar 2025

10/10 Excellent

Graham

Stayed 3 nights in Mar 2025

8/10 Good

Kathleen

Stayed 1 night in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Rebecca

Stayed 1 night in Mar 2025

8/10 Good

Aeryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and nothing too much effort. Excellent location for what we needed
Stayed 1 night in Mar 2025

10/10 Excellent

Rajasekar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

8/10 Good

Hilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025