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DoubleTree by Hilton London Kingston Upon Thames

4.0 star property
Hotel with a restaurant, 4-minute walk to Thames River

Choose dates to view prices

Photo gallery for DoubleTree by Hilton London Kingston Upon Thames

Bar (on property)
Terrace/patio
Exterior
Reception
Junior Suite, 1 King Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Explore the area

View in a map
1 Skerne Road, Surrey, Kingston Upon Thames, England, KT2 5FJ
  • Place, Thames Path
    ‪1 min walk‬
  • Place, Thames River
    ‪3 min walk‬
  • Place, Bushy Park
    ‪7 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed

8.4 out of 10
Very good
(23 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room (Guest)

In-room safe, blackout drapes, free WiFi, bed sheets

Twin Room (Guest)

7.4 out of 10
Good
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 King Bed

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Room, 1 King Bed

9.0 out of 10
Wonderful
(9 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room | In-room safe, blackout drapes, free WiFi, bed sheets

Superior Twin Room

9.4 out of 10
Exceptional
(3 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | In-room safe, blackout drapes, free WiFi, bed sheets

Room, 1 King Bed, Corner

8.0 out of 10
Very good
(2 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds | In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite, 1 King Bed

  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Bathroom | Free toiletries, hair dryer, towels

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(4 reviews)
  • 291 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Room with Two Queen Beds

In-room safe, blackout drapes, free WiFi, bed sheets

Deluxe Queen Room with Two Queen Beds

  • Sleeps 4

View all photos for Junior Suite

In-room safe, blackout drapes, free WiFi, bed sheets

Junior Suite

  • Sleeps 3

View all photos for Accessible Queen Room

In-room safe, blackout drapes, free WiFi, bed sheets

Accessible Queen Room

  • Sleeps 2

View all photos for Corner Room with Balcony

Breakfast served, local and international cuisine, alfresco dining

Corner Room with Balcony

  • Sleeps 2

Standard King Room

  • Sleeps 2

Standard Twin Room

  • Sleeps 2

View all photos for Superior King Room

In-room safe, blackout drapes, free WiFi, bed sheets

Superior King Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Superior Twin Room

In-room safe, blackout drapes, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2

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Exterior

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9.0 out of 10, Wonderful, 1,440 reviews
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Total with taxes and fees
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About the neighborhood

Kingston Upon Thames

Located in Canbury, DoubleTree by Hilton London Kingston Upon Thames is within a 5-minute walk of Thames River and within 15 minutes of other popular attractions like Rose Theatre Kingston. This 4-star hotel has 146 guestrooms and offers a 24-hour gym, free in-room WiFi, and a conference center.

What's nearby

  • Thames Path - 1 min walk - 0.1 miles
  • Thames River - 3 min walk - 0.2 miles
  • Hampton Court Park - 6 min walk - 0.3 miles
  • Bushy Park - 7 min walk - 0.4 miles
  • Richmond Park - 4 min drive - 1.1 miles

Getting around

  • Kingston Station - 4 min walk
  • Richmond Underground Station - 9 min drive
  • Heathrow Airport (LHR) - 45 min drive

Restaurants

  • ‪Caffè Nero - ‬2 min walk
  • ‪Mason + Rye - ‬2 min walk
  • ‪The Place To Eat - ‬5 min walk
  • ‪Beanberry - ‬4 min walk
  • ‪Caffè Nero - ‬4 min walk

About this property

DoubleTree by Hilton London Kingston Upon Thames

Hotel with a restaurant, 4-minute walk to Thames River
DoubleTree by Hilton London Kingston Upon Thames features a 24-hour gym, free WiFi in public areas, and a conference center. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include express check-out, free newspapers, and a terrace.
LCD TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Other standard amenities include laptop-compatible safes and phones. Housekeeping is available on request.
Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 31 per day)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 13 to 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hawkers Bar and Brasserie

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 15.00
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for GBP 20 per pet (varies based on length of stay), plus a one-time cleaning fee of GBP 100
  • Dogs and cats only
  • Pet weight must not exceed 75 lbs per pet
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 13.00 to 15.95 for adults, and GBP 0.00 to 0.00 for children
  • Nearby parking fee: GBP 31 per day (374 ft away)
  • Pet fee: GBP 20 per pet (varies based on length of stay) plus GBP 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: GBP 20.00 (subject to availability)
  • Late check-out fee: GBP 15.00 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Doubletree Hilton London Kingston Upon Thames Hotel
Doubletree Hilton London Hotel
Doubletree Hilton London Kingston Upon Thames
Doubletree Hilton London
DoubleTree by Hilton London Kingston Upon Thames Hotel

Frequently asked questions

Are free cancellation options available at DoubleTree by Hilton London Kingston Upon Thames?

DoubleTree by Hilton London Kingston Upon Thames offers free cancellation on some room rates. For specific requirements, review the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton London Kingston Upon Thames?

As of Feb 12, 2026, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton London Kingston Upon Thames on Mar 13, 2026 start from $130.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near DoubleTree by Hilton London Kingston Upon Thames?

This hotel is situated in Canbury within a 10-minute walk of Thames River, Rose Theatre Kingston, and Hampton Court Park. You'll also find Hampton Court Palace and Richmond Park within a short drive.

Will I be able to park at DoubleTree by Hilton London Kingston Upon Thames?

No, there isn't parking at this hotel.

Does DoubleTree by Hilton London Kingston Upon Thames include a casino on the premises?

No, DoubleTree by Hilton London Kingston Upon Thames doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton London Kingston Upon Thames?

No, there is no indoor pool at this hotel.

Is DoubleTree by Hilton London Kingston Upon Thames good for couples?

Couples staying at this hotel will appreciate amenities like a turndown service as well as a bar and a restaurant with al fresco dining.

Does DoubleTree by Hilton London Kingston Upon Thames have a hot tub?

No, there isn't a spa tub at this hotel.

Does DoubleTree by Hilton London Kingston Upon Thames have a restaurant that serves breakfast?

Yes, DoubleTree by Hilton London Kingston Upon Thames serves a full breakfast for a surcharge each morning at Hawkers Bar and Brasserie.

Will DoubleTree by Hilton London Kingston Upon Thames allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton London Kingston Upon Thames for a fee of GBP 20 per pet, per night.

Does DoubleTree by Hilton London Kingston Upon Thames have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from DoubleTree by Hilton London Kingston Upon Thames?

The closest major airport to DoubleTree by Hilton London Kingston Upon Thames is Heathrow Airport (LHR), which is 15.5 mi away (45 minutes by car). Another top airport is London City Airport (LCY), which is located 20 mi away (79-minute drive).

Can I book a room with a balcony at DoubleTree by Hilton London Kingston Upon Thames?

Yes, some guestrooms at DoubleTree by Hilton London Kingston Upon Thames offer a balcony.

Does DoubleTree by Hilton London Kingston Upon Thames have a wedding venue?

If you plan to exchange vows during your trip, consider the wedding services available at DoubleTree by Hilton London Kingston Upon Thames.

DoubleTree by Hilton London Kingston Upon Thames Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 822 reviews
Rating 8 - Good. 258 out of 822 reviews
Rating 6 - Okay. 60 out of 822 reviews
Rating 4 - Poor. 36 out of 822 reviews
Rating 2 - Terrible. 21 out of 822 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

4/10 Poor

JENNIFER

Disliked: Cleanliness, amenities, property conditions & facilities
Chocolate bar open and bare on the floor. Reno not a issue at all. Nov'25 Unable to turn on the bathroom light without lighting ALL of the Lights in the mainroom is mental. Someone needs the bathroom then everyone asleep have ALL the bright lights turned on until finished. Spare switch unused could be used and if i had tools would have do it myself. ⚠️ WARNING!! you have to let them know if you want new towels, room service, and rooms cleaned, maybe end before you get there,?
Stayed 2 nights in Nov 2025

8/10 Good

dean

Traveled with group
Liked: Cleanliness, staff & service
Location was good, only a 5 minute walk to the train station. Bar area was nice, breakfast was good could have done with being abit warmer
Stayed 1 night in Nov 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good stay. The trainee receptionist, Emily, was extremely warm, friendly and welcoming. The room was clean and comfortable and we had a good breakfast. We enjoyed the welcome cookies too!
Stayed 1 night in Nov 2025

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
All good! Excellent hotel. Free cookie on arrival-a nice touch. No complaints at all.
Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Stayed 1 night in Oct 2025

10/10 Excellent

Rekhiat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 1 night in Oct 2025

8/10 Good

Damon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean nice hotel, friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Ye keung

Stayed 9 nights in Sep 2025

8/10 Good

T

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Better than expected for the area. Staff were friendly and helpful. Room and bathroom clean and modern. Bed firm and comfortable.
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We got a delicious cookie on arrival
Stayed 1 night in Oct 2025

8/10 Good

W D

Stayed 3 nights in Sep 2025

6/10 Okay

Justin

Liked: Cleanliness
Stayed 6 nights in Sep 2025

10/10 Excellent

Mark

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast staff and also lady who checked us in
Stayed 1 night in Sep 2025

10/10 Excellent

Nabil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I avoid the noise coming from the external constructions, I think the hotel is really great.
Stayed 9 nights in Sep 2025

10/10 Excellent

Eoin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet hotel close to Kingston. Beds were hard but otherwise a very good stay.
Stayed 1 night in Sep 2025

4/10 Poor

James, West Linn

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I'm guessing this hotel had a recent interior renovation, because it's modern and has really beautiful interior finishes, from the bar and lobby to the room doors and bathrooms. The lobby and room were very clean, but the elevators were filthy. Blackout drapes were great. No refrigerator in the room. Lots of power outlets, and even a USB-C charging port, although the one on my side of the bed didn't work. The bed was not terribly comfortable; I could hear and feel the springs. They only supplied one pillow and one towel, which is bizarre. Nicely equipped fitness center. Two of the staff members watch videos on their phones without using earphones, which is annoying. The delightful breakfast buffet is £15, which you have to ask to learn the price. The hotel is in a good location near shopping and transit, but you'll hear the train. The downfall of this hotel is the construction. They sent me a message a couple weeks before my visit saying "The hotel’s external appearance may look slightly different." In reality, it's completely covered in scaffolding and netting, completely changing its appearance. They also said "There may be minimal noise during working hours, but we’ve taken care to ensure that it won’t interfere with your comfort or overall experience." In reality, the workers were drilling into the exterior and hammering in support pieces all through the day, which prevented me from taking my daily siesta. They did take 25% off my bill as a gesture of goodwill.
Stayed 2 nights in Sep 2025

2/10 Terrible

A john

Disliked: Cleanliness, staff & service, property conditions & facilities
There was extensive renovation performed at this hotel that we were never notified about the rooms were substandard as far as the condition of the carpet the smell the room smelled like mold the lighting and a journal there’s no service available the facility such as help with logic luggage, etc.
Stayed 3 nights in Aug 2025

8/10 Good

Johannes

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

6/10 Okay

Kaitlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Modern but with a few changes needed

Room was spacious and nice. Construction outside meant no sign where hotel was. Parking was not correct as per hotel listing. Ramp in wheelchair inaccessible.
Stayed 2 nights in Sep 2025

6/10 Okay

Jennifer

Stayed 2 nights in Sep 2025

6/10 Okay

Hosein

Traveled with family
Disliked: Staff & service
Booked this DoubleTree by Hilton based on Expedia’s listing, which falsely claimed onsite parking. There was none. When I showed staff the listing, they got defensive and refused to acknowledge the issue—no apology, no help. The room had no soap for hand-washing, which is basic hygiene. We had to call down just to get one. Water bottles were left outside room doors, which felt careless and potentially unsafe. To top it off, the building was covered in scaffolding, and planned works began daily from 8:00–8:30am. Our window front was completely obstructed, and privacy was compromised. Overall, a frustrating stay with poor service and misleading information. Definitely not what you'd expect from a Hilton-branded hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Steve

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is good. Exterior construction caused some temporary inconvenience.
Stayed 2 nights in Aug 2025

10/10 Excellent

Gill

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely hotel, staff were fab.
Stayed 2 nights in Aug 2025

6/10 Okay

TRACEY

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

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