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DoubleTree by Hilton Hotel London Ontario

4.0 star property
Pet-friendly London hotel connected to the convention center, steps from London Convention Center

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Photo gallery for DoubleTree by Hilton Hotel London Ontario

Property amenity
Indoor pool
Lobby sitting area
Suite, 1 King Bed | Living area | 27-inch TV with cable channels, pay movies, MP3 dock
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
300 King St, London, ON, N6B1S2
  • Place, London Convention Center
    ‪3 min walk‬
  • Place, Victoria Park
    ‪8 min walk‬
  • Place, Budweiser Gardens
    ‪11 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds

8.6 out of 10
Excellent
(24 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Double Bed, Accessible, Non Smoking

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 Double Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 352 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed

8.8 out of 10
Excellent
(24 reviews)
  • 316 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 355 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Private Floor)

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Room, 1 King Bed (Private Floor)

8.0 out of 10
Very good
(7 reviews)
  • 352 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King, Suite

King, Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

King, Suite

  • 704 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds (Private Floor)

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Room, 2 Double Beds (Private Floor)

  • 316 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Private Floor)

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Suite, 1 King Bed (Private Floor)

  • 704 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

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Suite, 2 Bedrooms

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 2 Bedrooms, Accessible (Private Access)

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Suite, 2 Bedrooms, Accessible (Private Access)

  • 700 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed

View all photos for Room, 2 Queen Beds

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Room, 2 Queen Beds

8.2 out of 10
Very good
(53 reviews)
  • 316 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)
  • 355 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for King Room

Premium bedding, down comforters, pillowtop beds, in-room safe

King Room

  • Sleeps 2

Two Queens Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Two Doubles Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

Mobility Accessible Double Room with Bathtub

  • Sleeps 2

View all photos for Deluxe King Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe King Room

  • Sleeps 2

Deluxe Two Queens Room

  • Sleeps 4

Private Floor Two Doubles Room

  • Sleeps 4

Two Room King Suite Private Floor

  • Sleeps 2

View all photos for Room, 1 King Bed, Kitchen

Room, 1 King Bed, Kitchen | Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Kitchen

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

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Executive Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Living Room)

Suite, 2 Queen Beds (Living Room) | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 2 Queen Beds (Living Room)

  • Sleeps 4
  • 2 Queen Beds

King Room

  • Sleeps 2

King Room With Full Kitchen

  • Sleeps 2

King Suite With Living Room

  • Sleeps 2

2 Queen Beds Suite With Living Room

  • Sleeps 4

View all photos for King Suite

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King Suite

  • Sleeps 4

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About the neighborhood

London

Located in Downtown London, DoubleTree by Hilton Hotel London Ontario is adjacent to London Convention Center and within a 10-minute walk of other popular attractions like Victoria Park. This 323-room, 4-star hotel has a restaurant, an indoor pool, and a 24-hour gym. Centrally located in London, the hotel is connected to the convention center and also a short walk from Covent Garden Market and Budweiser Gardens.

What's nearby

  • London Convention Center - 3 min walk - 0.2 miles
  • London Music Hall - 7 min walk - 0.4 miles
  • Victoria Park - 8 min walk - 0.5 miles
  • Covent Garden Market - 8 min walk - 0.5 miles
  • Budweiser Gardens - 11 min walk - 0.6 miles

Getting around

  • London, ON (XDQ-London Train Station) - 9 min walk
  • London, ON (YXU-London Intl.) - 17 min drive

Restaurants

  • ‪The Morrissey House - ‬4 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Crabby Joe's Bar & Grill - ‬4 min walk
  • ‪Pizza Rounds - ‬2 min walk
  • ‪Ale House London - ‬4 min walk

About this property

DoubleTree by Hilton Hotel London Ontario

Pet-friendly London hotel connected to the convention center, steps from London Convention Center
At DoubleTree by Hilton Hotel London Ontario, guests enjoy features like an indoor pool, a 24-hour gym, and WiFi in public areas. Self parking is offered for CAD 30.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include meeting rooms, a conference center, and a microwave in a common area.
Guests can expect 27-inch TVs with cable channels and pay movies, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. MP3 docks, refrigerators, and coffee makers are also available. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (CAD 15)

Parking and transportation

  • Uncovered self parking on site (CAD 30 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 2.50 to 100 for adults and CAD 2.50 to 100 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle storage
  • Bicycle tours
  • Indoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1975
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 19

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay), plus a one-time cleaning fee of CAD 250 and a deposit of CAD 250 per stay
  • Dogs and cats only
  • 2 total (40 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CAD 25.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately CAD 2.5 to 100.0 for adults, and CAD 2.5 to 100.0 for children
  • Fee for wireless internet in public areas: CAD 15 (rates may vary)
  • Uncovered self parking fee: CAD 30.00 per day
  • Pet deposit: CAD 250 per stay
  • Pet fee: CAD 84.75 per accommodation, per stay (maximum CAD 141.25 per stay) plus CAD 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 19
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel London Ontario
Hilton London Ontario
London Ontario Hilton
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
DoubleTree Hilton Hotel London Ontario
DoubleTree Hilton London Ontario
DoubleTree By Hilton Hotel London Ontario
Hilton London Ontario Hotel London
DoubleTree by Hilton Hotel London Ontario Hotel
DoubleTree by Hilton Hotel London Ontario London
DoubleTree by Hilton Hotel London Ontario Hotel London

Frequently asked questions

Is free cancellation available at DoubleTree by Hilton Hotel London Ontario?

DoubleTree by Hilton Hotel London Ontario provides free cancellation on some room rates. For more details, take a look at the cancellation policy on Orbitz.

How much does it cost to stay at DoubleTree by Hilton Hotel London Ontario?

As of Dec 24, 2025, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton Hotel London Ontario on Dec 31, 2025 start from $94.82, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around DoubleTree by Hilton Hotel London Ontario?

This hotel is situated in Downtown London, just steps from Jonathon Bancroft-Snell Gallery and Citi Plaza Mall, and within a short walk of Victoria Park. You'll also find Budweiser Gardens and Centennial Hall less than a mile away.

Is parking available on site at DoubleTree by Hilton Hotel London Ontario?

Yes, uncovered parking is offered for CAD 30.00 per day. Accessible parking is also available for guests.

Does DoubleTree by Hilton Hotel London Ontario have a casino at the property?

No, DoubleTree by Hilton Hotel London Ontario doesn't have a casino.

Will I find an indoor pool at DoubleTree by Hilton Hotel London Ontario?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What amenities will couples enjoy at DoubleTree by Hilton Hotel London Ontario?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at DoubleTree by Hilton Hotel London Ontario?

No, this hotel doesn't have a spa tub.

Does DoubleTree by Hilton Hotel London Ontario have a restaurant with a breakfast menu?

Yes, DoubleTree by Hilton Hotel London Ontario serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will DoubleTree by Hilton Hotel London Ontario allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at DoubleTree by Hilton Hotel London Ontario for a fee of CAD 84.75 per accommodation, per stay. A deposit of CAD 250 per stay is collected.

Does DoubleTree by Hilton Hotel London Ontario have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from DoubleTree by Hilton Hotel London Ontario?

The closest major airport to DoubleTree by Hilton Hotel London Ontario is London, ON (YXU-London Intl.), which is 6.7 mi away (17 minutes by car).

Are there rooms with balconies at DoubleTree by Hilton Hotel London Ontario?

Yes, some guestrooms at DoubleTree by Hilton Hotel London Ontario offer a balcony and may feature city views.

DoubleTree by Hilton Hotel London Ontario Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 508 out of 1028 reviews
Rating 8 - Good. 267 out of 1028 reviews
Rating 6 - Okay. 126 out of 1028 reviews
Rating 4 - Poor. 63 out of 1028 reviews
Rating 2 - Terrible. 64 out of 1028 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I got a newly renovated room, the bathroom was very clean. However the rest of the room layout did not make sense. It felt empty, and we had to go through many doors to get to the main room.
Stayed 1 night in Sep 2025

10/10 Excellent

Barb, Mississauga

Liked: Cleanliness, staff & service, property conditions & facilities
Everything excellent
Stayed 1 night in Sep 2025

10/10 Excellent

William

Stayed 2 nights in Sep 2025

2/10 Terrible

Chamanvir

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in lot of hotels but this one was my Worst and Horibble experience. I've got painful backache because of poor bed. I think it was a spring bed. Also everyhting looks so old, wear and tear. I didn't expect this from Hilton.
Stayed 2 nights in Sep 2025

4/10 Poor

Anton

Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rooms
Stayed 1 night in Sep 2025

8/10 Good

Dayne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was prompt and staff were friendly. They had valet parking at about $39/day. Since they were just parking the car in a lot across the street, I think it would have been much better if they allocated us a spot and ability to park ourselves at a cheaper price. We had a nice clean room, very spacious with two bathrooms - one of which had hot water running only sometimes, for some reason. On my first night, I ordered Surf n' Turf from the onsite dining, Blake's. I asked for a medium rare steak but mine arrived so dry and overdone, it could have been burger meat from McDs without sauces to cover the mess. We thought this was a one-off since my husband's lamb stew was great but, the next day, we ordered breakfast and they forgot the fruit that was supposed to come with the meal. There were roads blocked for construction while we were there (we heard none from our room) but the area had some nice hidden gems within walkable distance: City Lights (excellent old bookstore), Attic Books (used books and curiosities), The Works Burger, Covent Garden Market.
Stayed 3 nights in Sep 2025

2/10 Terrible

Upagya

Liked: Cleanliness, staff & service, property conditions & facilities
During my stay, I experienced severe food poisoning after consuming the hotel’s breakfast, which I believe was due to the poor food quality. Following this, I was unable to continue with the breakfast service. The hotel manager informed me that I would be refunded for the breakfast charges that I had paid extra for. However, the issue was much more severe than just a missed meal. I had to seek emergency medical attention, as the doctor confirmed that my abdominal pain was a serious health concern. I spent nearly 12 hours in the emergency ward, which completely ruined my stay and disrupted my plans.
Stayed 5 nights in Sep 2025

10/10 Excellent

Davey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel and hotel staff are great and very helpful during the stay, just the downtown area of London is not good at all and they and pretty much in the heart of it.
Stayed 3 nights in Sep 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was convenient for the convention centre. Checking into the hotel was easy & staff were very friendly. The hotel restaurant had good variety of food for dinner & live entertainment when I was there. The rooms were spacious & comfortable. There was a choice of a buffet breakfast or a la carte. Only downside was parking was outside vs underground.
Stayed 1 night in Sep 2025

10/10 Excellent

Goose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Stayed 3 nights in Sep 2025

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay. Rooms were clean and comfortable. Staff was extremely helpful and friendly.
Stayed 2 nights in Sep 2025

8/10 Good

Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel.

- Hotel is good. Check in & check out process is straight forward and takes only a minute. I'm on the 5th floor and the water pressure is really nice. Great for a nice hot shower after a long day. The tub has a flippable cover and non-removable. I accidentally push it with my feet (without knowning) and all of a sudden water in the tub started to rise and not draining. LOL. Took me a minute to figure out what's wrong. - The bathroom countertop is quite low and has to bend over to wash my face, etc. Don't know why but it's the lowest I've seen in hotels that I've been through. - Parking is outside, using public parking. Or Valet park option. I saw underground garage but not sure why it's not available. Forgot to ask the reception the reason. But during my stay, I didn't use valet but instead use the public outdoor lot across from the hotel. I stayed in September 2025 and the rate is $7 for 12hrs (6-6). The problem with this is that I need to wake up at 6am to pay for the parking again (6am-6pm; 6pm-6am). But there is an option to pay via QR code or app. Just take a photo of the QR code and use it later in the hotel to pay for parking. - Bed is comfortable. Room is nice. Room has a mini fridge but no microwave. There is a microwave in the snack station besides the reception if you need a microwave. Or upgrade to a suite with microwave. - Overall would probably come back to this hotel if I return to London next September.
Stayed 1 night in Sep 2025

4/10 Poor

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Booked a double queen bed room and got a two double bed room. Not a great feeling
Stayed 1 night in Sep 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy bed

Good location, quiet, comfortable bed, linen and pillow, Would stay here again.
Stayed 1 night in Aug 2025

2/10 Terrible

Shruthi

Disliked: Cleanliness, property conditions & facilities
There was mold growing in the comforter that we didn’t see until the morning when the light shone onto it.
Stayed 1 night in Sep 2025

8/10 Good

Annamalai

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Disappointed

Not so great. I dont think ill ever go back. Room has a musty smell from lack of ventilation. The fan in the bathroom barely seems to work (if at all). There are no windows that open and the tiny bathroom fan would be the sole source of airflow but since that doesnt really work.... the room is permanently musty... no kettle in the room for tea... no pen or note pad. Oh and no cleaning unless requested. They are also either knocking something down or building something in the lot next to the hotel. so there is a constant loud construction noise during the day. There are blackout curtains but it does not cover the whole length of the window so it doesn't do the job either. But my biggest disappointment is the location. It's dingy and very close to a shady section of the downtown area. We did not feel safe walking around after sundown. And LACK OF SECURE PARKING FOR GUESTS is probably the biggest reason ill never go back. The staff were great. I have no complaints about that. It's just not a great place and is more of a 2.5 to 3 star hotel.
Stayed 5 nights in Aug 2025

8/10 Good

Lauren

Stayed 2 nights in Aug 2025

2/10 Terrible

Asma

Stayed 4 nights in Aug 2025

6/10 Okay

Loredana

Stayed 3 nights in Aug 2025

8/10 Good

Anthony Phillip

Traveled with family
Liked: Cleanliness, staff & service, amenities
House cleaning is scheduled every 4 days ,we didn't get cleaned until 5 day after making a request when no one turn up on the 4th day
Stayed 7 nights in Aug 2025

8/10 Good

Joseph

Liked: Amenities, property conditions & facilities
Hotel and staff were fine but the paid parking across the street was quite inconvenient in that you cannot pay for all day parking but have to break it up into 2 separate payments which was confusing at the start
Stayed 4 nights in Aug 2025

2/10 Terrible

Tahaam

Stayed 1 night in Aug 2025

Hotels