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Crystal Lodge Hotel

2.0 star property
Hotel in Thornton Heath with free parking

Choose dates to view prices

Photo gallery for Crystal Lodge Hotel

Interior
Fridge, microwave, coffee/tea maker
In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Double Room, Private Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi
Reception

Reviews

5.6 out of 10

Popular amenities

  • Room service
  • Parking available
  • Kitchen
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
49 Brigstock Road, Thornton Heath, England, CR7 7JH
  • Selhurst Park Stadium
    ‪18 min walk‬
  • Crystal Palace Park
    ‪6 min drive‬
  • Clapham Common
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪46 min drive‬

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Room options

View all photos for Quadruple Room, Shared Bathroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Quadruple Room, Shared Bathroom

  • 129 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room, Accessible, Shared Bathroom

In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Twin Room, Accessible, Shared Bathroom

  • 86 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room, Shared Bathroom

Triple Room, Shared Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Triple Room, Shared Bathroom

  • 118 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room, Shared Bathroom

Single Room, Shared Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Single Room, Shared Bathroom

  • 65 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Single Room, Private Bathroom

  • 75 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Double Room, Shared Bathroom

  • 75 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Quadruple Room, 2 Bedrooms, Private Bathroom

Family Quadruple Room, 2 Bedrooms, Private Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Family Quadruple Room, 2 Bedrooms, Private Bathroom

  • 108 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Private Bathroom

Double Room, Private Bathroom | In-room safe, iron/ironing board, cribs/infant beds, free WiFi

Double Room, Private Bathroom

  • 97 sq ft
  • Sleeps 3
  • 1 Double Bed

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About the neighborhood

Thornton Heath

Located in Bensham Manor, Crystal Lodge Hotel is 8.7 mi (14 km) from London Eye and 8.8 mi (14.2 km) from Big Ben. This 14-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • Selhurst Park Stadium - 18 min walk - 1.0 mile
  • Crystal Palace Park - 6 min drive - 2.3 miles
  • Clapham Common - 13 min drive - 5.3 miles
  • Big Ben - 24 min drive - 8.7 miles
  • Buckingham Palace - 24 min drive - 8.8 miles

Getting around

  • Croydon Thornton Heath Station - 3 min walk
  • Centrale Tram Station - 4 min drive
  • Heathrow Airport (LHR) - 74 min drive

Restaurants

  • ‪Railway Telegraph - ‬2 min walk
  • ‪Prince George - ‬11 min walk
  • ‪Pawsons Arms - ‬11 min walk
  • ‪Jerk Chicken Cuisine - ‬9 min walk
  • ‪Diners Delight Cafe - ‬6 min walk

About this property

Crystal Lodge Hotel

Hotel in Thornton Heath with free parking
Crystal Lodge Hotel features free WiFi in public areas, coffee in a common area, and a terrace. If you drive, put free parking to good use. Front-desk staff can answer questions 24/7, and assist with tours or tickets, securing valuables, and dry cleaning/laundry. Additional amenities include laundry facilities, a garden, and barbecue grills.
Guests can enjoy free WiFi and LED TVs. Coffee makers, ceiling fans, and safes are other standard amenities.

Languages

Arabic, English, French, Hungarian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Crib (surcharge)
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private or shared bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request
  • Shared kitchen access

More

  • Ceiling fan
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 1 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Cribs/infant beds are available for GBP 20.0 per stay

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Valet parking fee: GBP 10 per night
  • Crib (infant bed) fee: GBP 20.0 per stay

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 1 PM—-1:00 AM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.

Additional information about polices, regulations, and more:

  • There are no elevators.
  • No rollaway or extra beds are available.

Property is also known as

Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel
Crystal Thornton Heath
Crystal Lodge Hotel Hotel
Crystal Lodge Hotel Thornton Heath
Crystal Lodge Hotel Hotel Thornton Heath

Frequently asked questions

Is free cancellation available at Crystal Lodge Hotel?

Crystal Lodge Hotel offers free cancellation on certain room rates. For specific requirements, take a look at the cancellation policy on our site.

How much does it cost to stay at Crystal Lodge Hotel?

As of Jun 27, 2025, prices found for a 1-night stay for 2 adults at Crystal Lodge Hotel on Jun 30, 2025 start from $72.08, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see near Crystal Lodge Hotel?

This hotel is situated in Bensham Manor, close to Clapham Common and Wimbledon Tennis Club. You'll also find The Oval and Battersea Power Station nearby.

Is parking available on site at Crystal Lodge Hotel?

Yes, self parking is offered for free at the hotel. Valet parking is available for GBP 10 per night.

Does Crystal Lodge Hotel have a casino on the premises?

No, Crystal Lodge Hotel doesn't have a casino.

Will I find an indoor pool at Crystal Lodge Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Crystal Lodge Hotel?

Couples staying at this hotel will appreciate amenities like concierge services and a terrace plus some guestrooms include garden views.

Does Crystal Lodge Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Crystal Lodge Hotel have a restaurant that serves breakfast?

No, Crystal Lodge Hotel doesn't have a restaurant that serves breakfast.

Will Crystal Lodge Hotel allow pets to stay free of charge?

No, pets aren't allowed at Crystal Lodge Hotel.

Are there connecting rooms at Crystal Lodge Hotel?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Crystal Lodge Hotel?

The closest major airport to Crystal Lodge Hotel is London City Airport (LCY), which is 17.3 mi away (76 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 22.4 mi away (74-minute drive).

Are there rooms with balconies that I can book at Crystal Lodge Hotel?

Yes, some guestrooms at this hotel offer a patio where guests can enjoy garden or city views.

Crystal Lodge Hotel Reviews

Reviews

5.6
Rating 10 - Excellent. 31 out of 201 reviews
Rating 8 - Good. 40 out of 201 reviews
Rating 6 - Okay. 41 out of 201 reviews
Rating 4 - Poor. 33 out of 201 reviews
Rating 2 - Terrible. 56 out of 201 reviews

5.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Stuart

Stayed 1 night in Feb 2025

6/10 Okay

Denepher

For a quick, one night stay, at the price, it was adequate.
Stayed 1 night in Feb 2025

6/10 Okay

Catherine

Business traveler
Liked: Staff & service
Disliked: Cleanliness

Cosy welcoming but needs a clean

The welcome and customer care were excellent. Clean bedding but other cleaning jacking dirty shower and dusty room.
Stayed 1 night in Feb 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Esay

Stayed 1 night in Jan 2025

8/10 Good

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Warm cosy relaxing stay
Stayed 1 night in Dec 2024

2/10 Terrible

Max

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty, poor condition. 2 of 4 guests opted to book other rooms upon seeing the room. Even the staff told us we shouldn’t have bothered with crystal lodge.
Stayed 1 night in Dec 2024

8/10 Good

Ade

Liked: Staff & service, amenities
Wonderful staff, the room was very warm and comfortable! Shared bathroom and kitchen were clean too! It felt like more like a large house than a hotel, which might be great for some. The staff had every possible amenity I required and I'm grateful for the extended stay despite my late check in. Just be aware that as it's close to the high street (not necessarily a bad thing), you might get the odd busy traffic noise near you. Good, decent place to sleep for the night for a decent price.
Stayed 1 night in Nov 2024

10/10 Excellent

Melvin

Liked: Cleanliness, staff & service, room comfort

Goid value

The gentleman at xheck in was very nice and so helpful Outside of hotel needs some tlc but my room, although basic was clean and comfortable and fitted with my needs Good value would stay again
Stayed 1 night in Oct 2024

4/10 Poor

Dianne

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Very small Room, the bathroom is dirty and mouldy. The location was great for convenience.
Stayed 1 night in Oct 2024

2/10 Terrible

Ashlie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Shobika

Stayed 1 night in Aug 2024

8/10 Good

Paul

Stayed 1 night in Aug 2024

10/10 Excellent

Eliana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent 👍
Stayed 1 night in Sep 2024

6/10 Okay

tracey

Liked: Staff & service, room comfort

Thank you Walid

We were Immediately upgraded by Walid. A very friendly welcome and seemed to be on duty 24/7. It is somewhere ok to get some sleep. Shared toilet and bathroom off putting> However Walid made up for the lodges short comings with his warm welcome
Stayed 1 night in Aug 2024

2/10 Terrible

Marcia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Awful avoid at all costs - not clean, bed broken shower not working water on taps in bathroom would not go off not clean and generally a huge let down.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Traveled with group
Liked: Staff & service
Does what it says on the tin! Needed a place to stay for a night after a festival. Can’t argue with the price, nice and cheap especially for London. The staff member on the desk was very friendly and helpful.
Stayed 1 night in Aug 2024

2/10 Terrible

Marcia

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Awful avoid at all costs - not clean, bed broken shower not working water on taps in bathroom would not go off not clean and generally a huge let down.
Stayed 1 night in Aug 2024

2/10 Terrible

Jerome

Stayed 1 night in Jul 2024

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities
Very reasonably priced rooms. Very clean all the staff as well as cleaners. Basic but everything you need
Stayed 1 night in Jul 2024

10/10 Excellent

zahraa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist have great manners
Stayed 1 night in Jun 2024

10/10 Excellent

Nozomi

Traveled with family and small children
Liked: Staff & service, amenities
Nice and friendly staff. Our family room was all new beds so I could sleep well. I just feel bad for another customer. My children were so happy stay here so running around and making noise.
Stayed 8 nights in May 2024

10/10 Excellent

Awelewa Doris

Liked: Staff & service, amenities, property conditions & facilities
The room was too small, not as big as what was seen on the website. The bed couldn't conveniently contain two people. However, Mr Peter, the receptionist that received us, gave us excellent customer service. He made us feel at home. Kudos to him.
Stayed 8 nights in Feb 2024

8/10 Good

Shayan

Traveled with family
Stayed 1 night in Apr 2024

6/10 Okay

Tony

Liked: Staff & service
It is what it is - essentially a hostel, but with separate rooms. Comfy, clean enough and warm. Friendly & helpful reception staff.
Stayed 1 night in Apr 2024

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