Conrad London St. James

5.0 star property
Luxury hotel with bars, 9-minute walk to Big Ben

Choose dates to view prices

Photo gallery for Conrad London St. James

Lunch and dinner served, British cuisine
Lobby
Twin Deluxe Room | Premium bedding, Select Comfort beds, free minibar items, in-room safe
Meeting facility
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Explore the area

View in a map
22-28 Broadway, London, England, SW1H 0BH
  • Place, Westminster Abbey
    ‪4 min walk‬
  • Place, Buckingham Palace
    ‪8 min walk‬
  • Place, Big Ben
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪46 min drive‬

Room options

Junior Suite with Lounge Access

  • Sleeps 3

King Deluxe Room

9.4 out of 10
Exceptional
(61 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Deluxe Room

9.4 out of 10
Exceptional
(8 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

King Executive Room With Lounge Access

8.8 out of 10
Excellent
(8 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

King Superior room

9.0 out of 10
Wonderful
(23 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Superior Room

8.8 out of 10
Excellent
(3 reviews)
  • 279 sq ft
  • Sleeps 2
  • 2 Twin Beds

One Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Deluxe Suite

  • 624 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

King Superior Accessible room

10.0 out of 10
Exceptional
(2 reviews)
  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Twin Executive Room With Lounge Access

7.4 out of 10
Good
(3 reviews)
  • 391 sq ft
  • Sleeps 2
  • 2 Twin Beds

Conrad Suite

  • 1324 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

King Executive Accessible With Lounge Access

8.4 out of 10
Very good
(6 reviews)
  • 391 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite

9.0 out of 10
Wonderful
(6 reviews)
  • 427 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

One Bedroom Duplex Suite

  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite

  • 861 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds

Family Connecting Room

10.0 out of 10
Exceptional
(5 reviews)
  • 581 sq ft
  • Sleeps 4
  • 2 King Beds

Executive King Room with Lounge Access-Accessible

  • Sleeps 2

Superior King Room-Accessible

  • Sleeps 2

Deluxe King Room

  • Sleeps 2

Deluxe Twin Room

  • Sleeps 2

Superior King Room

  • Sleeps 2

Superior Twin Room

  • Sleeps 2

Executive King Room with Lounge Access

  • Sleeps 2

Executive Twin Room with Lounge Access

  • Sleeps 2

Two Bedroom Suite With Lounge Access

  • Sleeps 4

Family King Room With A Single Bed

  • Sleeps 3

Family Room

9.0 out of 10
Wonderful
(9 reviews)
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

Twin Accessible Superior Room

8.0 out of 10
Very good
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 2 Twin Beds

Family Connecting Room

  • Sleeps 4

Executive Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Accessible Superior Twin Room

  • Sleeps 2

One Bedroom Deluxe Suite with Lounge Access

  • Sleeps 3

One Bedroom Suite with Lounge Access

  • Sleeps 3

Executive Room with Lounge Access

  • Sleeps 2

Deluxe Room

  • Sleeps 2

One Bedroom Conrad Suite with Lounge Access

  • Sleeps 2

Superior Room

  • Sleeps 2

One Bedroom Deluxe Duplex Suite with Lounge Access

  • Sleeps 2

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About the neighborhood

London

Located in London City Centre, Conrad London St. James is within a 5-minute walk of popular attractions such as St. James Park and Westminster Abbey. This 256-room, 5-star hotel welcomes guests with conveniences like a 24-hour gym, free in-room WiFi, and a 24-hour business center.

What's nearby

  • St. James Park - 3 min walk - 0.2 miles
  • Westminster Abbey - 4 min walk - 0.3 miles
  • Houses of Parliament - 7 min walk - 0.4 miles
  • Buckingham Palace - 8 min walk - 0.4 miles
  • Big Ben - 9 min walk - 0.5 miles

Getting around

  • St. James's Park Underground Station - 3 min walk
  • London Victoria Station - 11 min walk
  • Heathrow Airport (LHR) - 52 min drive

Restaurants

  • ‪The Old Star - ‬1 min walk
  • ‪The Albert - ‬4 min walk
  • ‪Pret a Manger - ‬1 min walk
  • ‪Executive Lounge - ‬1 min walk
  • ‪St. Ermin's Tea Lounge - ‬2 min walk

About this property

Conrad London St. James

Luxury hotel with bars, 9-minute walk to Big Ben
Conrad London St. James features a 24-hour gym, free WiFi in public areas, and a conference center. Valet parking is available for GBP 58 per night, and there's also limo/town car service. Multilingual staff at the front desk are standing by 24/7 to help with concierge services, securing valuables, and dry cleaning/laundry. Other amenities at this luxury hotel include a 24-hour business center, coffee/tea in a common area, and a computer station.
42-inch flat-screen TVs come with digital channels, and guests can stay connected with free WiFi and wired Internet. Select Comfort beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Other standard amenities include free minibar items, espresso makers, and laptop-compatible safes.
Recreational amenities at the hotel include a 24-hour fitness center.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour train station pick-up shuttle (surcharge)
  • Limo/town car service
  • Valet parking on site (GBP 58 per night)

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 32 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics

Restaurants on site

  • Blue Boar Pub
  • The Hedgerow Bar
  • The Pem Restaurant

Things to do

  • 24-hour gym
  • Art gallery

Family friendly

  • Children's games
  • Children's toys
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 8 meeting rooms
  • Computer station
  • Conference center (6,189 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (35 inch wide door)
  • Handrails in stairways (38 inches high)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2012
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free minibar (limited items)
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • One child 5 years old or younger stays free, per registered adult, when using existing bedding
  • Rollaway/extra beds are available for GBP 75 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately GBP 32 per person
  • Valet parking fee: GBP 58 per night
  • Rollaway bed fee: GBP 75 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals, you can take advantage of the train station pick-up service (fees apply). Driving? This property offers valet parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Hotel London Westminster
InterContinental London Westminster
London Westminster InterContinental
Conrad London St. James Hotel
Conrad St. James Hotel
Conrad London St. James
Conrad St. James
Conrad London St. James England
Conrad London St. James Hotel
Conrad London St. James London
Conrad London St. James Hotel London

Frequently asked questions

Are free cancellation options available at Conrad London St. James?

Conrad London St. James offers free cancellation on select room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Conrad London St. James?

As of Feb 3, 2026, prices found for a 1-night stay for 2 adults at Conrad London St. James on Mar 2, 2026 start from $353.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Conrad London St. James?

This hotel is situated in London City Centre within a 10-minute walk of Big Ben, Westminster Abbey, and Westminster Bridge. You'll also find Buckingham Palace and Trafalgar Square less than a mile away.

Will I be able to park at Conrad London St. James?

Yes, valet parking is offered for GBP 58 per night.

Does Conrad London St. James feature a casino?

No, Conrad London St. James doesn't have a casino.

Will I find an indoor pool at Conrad London St. James?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Conrad London St. James?

There are many amenities for couples at this hotel, including 2 bars and a restaurant plus some guestrooms feature fireplaces.

Are there hot tubs at Conrad London St. James?

No, this hotel doesn't have a spa tub.

Does Conrad London St. James feature a restaurant that includes a breakfast menu?

Yes, Conrad London St. James serves a full breakfast for a surcharge each morning at The Pem Restaurant.

Will Conrad London St. James allow pets to stay for free?

No, pets aren't allowed at Conrad London St. James though service animals are welcome.

Are there connecting rooms at Conrad London St. James?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from Conrad London St. James?

The closest major airport to Conrad London St. James is London City Airport (LCY), which is 10.5 mi away (54 minutes by car). Another top airport is Heathrow Airport (LHR), which is located 16.5 mi away (52-minute drive).

Are there rooms with balconies that I can book at Conrad London St. James?

No, there aren't any guestrooms with balconies at Conrad London St. James.

Does Conrad London St. James host weddings?

If wedding bells are in your future, take advantage of the wedding venue at Conrad London St. James.

Conrad London St. James Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1003 reviews
Rating 8 - Good. 173 out of 1003 reviews
Rating 6 - Okay. 47 out of 1003 reviews
Rating 4 - Poor. 15 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Shaun

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A fantastic welcome by everyone at the Conrad, especially David who was a delightful person.
Stayed 1 night in Nov 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location. Breakfast options fantastic. Comfy beds… will be back
Stayed 2 nights in Oct 2025

10/10 Excellent

julie

Liked: Cleanliness, staff & service, amenities
Quality throughout the hotel from reception to the guest rooms. Front of house team spot on. There is a calmness in the hotel which enhances your stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience. Beautiful hotel. Modern and upscale. The staff was great - very responsive and professional. Our room was immaculate with luxury linens. The club lounge was a very nice amenity.
Stayed 5 nights in Oct 2025

10/10 Excellent

Tarirai

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not eat breakfast but had dinner and it was excellent.
Stayed 3 nights in Oct 2025

8/10 Good

Walter

Stayed 2 nights in Jul 2025

10/10 Excellent

julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Team members excellent from check in, room attendants, lounge service and doorman.
Stayed 1 night in Oct 2025

6/10 Okay

Linda

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything exceeded expectations
Stayed 3 nights in Oct 2025

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the Conrad St James. We had adjoining rooms which were provided plenty of space for our family (kids aged 12 and 15). The service was exceptional - consistently above and beyond. The rooms are well appointed with everything we needed. The location is a hidden gem - away from the hustle and bustle (and tackiness) of Soho and surrounds, but still central (some key attractions are very close) with a tube station directly over the road, a Pret next door for breakfast and a couple of decent pubs within throwing distance of the hotel. As some other reviews say the mobile signal is relatively weak, but it was sufficient for making calls and the hotel has free fast wifi for data. Like most hotels in London it is not cheap, but in our view offers exceptional value for money and is now our go-to hotel in London.
Stayed 8 nights in Sep 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Seung

It was underwhelming.
Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Stayed 3 nights in Sep 2025

10/10 Excellent

Lauren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was impeccable & the entire hotel was beautiful and so comfortable. The staff was fantastic - friendly and so helpful!
Stayed 2 nights in Oct 2025

10/10 Excellent

SANDY

Liked: Cleanliness, staff & service, property conditions & facilities
Beds r very comfortable
Stayed 3 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, amenities
Conveniently located. Great staff
Stayed 1 night in Sep 2025

10/10 Excellent

steve

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

ALBERT

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No specific stand out
Stayed 3 nights in Sep 2025

10/10 Excellent

Joshua

Traveled with family
Excellent location, hard to beat. Very clean, helpful staff, lovely hotel.
Stayed 2 nights in Sep 2025

10/10 Excellent

William, Oklahoma City

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Ana Lara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff, clean
Stayed 3 nights in Sep 2025

10/10 Excellent

Andrew, Maplehurst

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Conrad St James is a smart hotel with great staff but the phone system is undergoing maintenance and I couldn't contact reception or room service. The only down side.
Stayed 1 night in Sep 2025

10/10 Excellent

Taylor

Liked: Cleanliness
Stayed 4 nights in Sep 2025

10/10 Excellent

PARIS

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Louisa Conceriege Manager and George Breakfast Manager went beyond the call of duty and displayed a standard I've really never seen before in all my years of travel. These two should be Knighted Bar none. I salute you both for making our stay a Royal experience. I salute you.
Stayed 3 nights in Sep 2025