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Aloft London Excel

4.0 star property
Hotel connected to the convention center in London with an indoor pool

Choose dates to view prices

Photo gallery for Aloft London Excel

Exterior
Creator video - submitted by Katespans
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Fitness facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Explore the area

View in a map
1 Eastern Gateway, Royal Victoria Dock, London, England, E16 1FR
  • Place, ExCeL Exhibition Centre
    ‪2 min walk‬
  • Place, Thames Barrier Park
    ‪10 min walk‬
  • Place, Royal Victoria Bridge
    ‪12 min walk‬
  • Airport, London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for aloft, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 1 King Bed

9.0 out of 10
Wonderful
(89 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Twin Beds

In-room safe, individually furnished, desk, laptop workspace

aloft, Room, 2 Twin Beds

9.0 out of 10
Wonderful
(17 reviews)
  • 333 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Urban, Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Urban, Room, 1 King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 333 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room | Flat-screen TV

Executive Suite, 1 Bedroom

9.0 out of 10
Wonderful
(6 reviews)
  • 549 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | In-room safe, individually furnished, desk, laptop workspace

Family Room, 2 Double Beds

9.2 out of 10
Wonderful
(16 reviews)
  • 334 sq ft
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

London

Located in Docklands, Aloft London Excel is 2.4 mi (3.9 km) from O2 Arena and within a 15-minute drive of other popular attractions like London Stadium. This 252-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi. It's connected to the convention center in central London, and a short drive from ExCeL Exhibition Centre and ABBA Arena.

What's nearby

  • ExCeL Exhibition Centre - 2 min walk - 0.1 miles
  • Thames Barrier Park - 10 min walk - 0.6 miles
  • Royal Victoria Bridge - 12 min walk - 0.7 miles
  • IFS Cloud Royal Docks Station - 19 min walk - 1.0 mile
  • Thames River - 5 min drive - 1.6 miles

Getting around

  • Prince Regent Station - 3 min walk
  • West Ham Station - 6 min drive
  • London City Airport (LCY) - 9 min drive

Restaurants

  • ‪Subway - ‬6 min walk
  • ‪Costa Coffee - ‬9 min walk
  • ‪Sandwich & Co. - ‬9 min walk
  • ‪Chicken Hut - ‬18 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Aloft London Excel

Hotel connected to the convention center in London with an indoor pool
Guests staying at Aloft London Excel enjoy an indoor pool, a gym, and a sauna. Self parking is available for GBP 20 per day. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include free WiFi in public areas, conference space, and a business center.
42-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Relax with a rainfall shower. Other amenities include refrigerators, coffee makers, and safes. Housekeeping is available on request.
Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 20 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 17.50 for adults and GBP 8.75 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Docksider Restaurant
  • WXYZ

Things to do

  • Gym
  • Indoor pool
  • Sauna

Family friendly

  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space

Outdoors

  • Garden
  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (43 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Camp Aloft mattresses can be provided for children 12 years and under. Extra beds are not available in the hotel.

Access methods

Staffed front desk

Pets

  • This property welcomes pets for free
  • 1 total (40 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for GBP 35.00 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately GBP 17.50 for adults and GBP 8.75 for children
  • Self parking fee: GBP 20 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 35.00 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property uses eco-friendly cleaning products.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Pool access available from 6:00 AM to 11:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Aloft ExCeL
Aloft ExCeL Hotel
Aloft ExCeL Hotel London
Aloft ExCeL London
Aloft London
Aloft London ExCeL
ExCeL Aloft London
ExCeL London Aloft
London Aloft
London ExCeL Aloft
Aloft London Excel England
Aloft London Excel Hotel London
Aloft London Excel Hotel
Aloft London Excel England

Frequently asked questions

Is free cancellation available at Aloft London Excel?

Aloft London Excel provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

What is there to do near Aloft London Excel?

This hotel is situated in Docklands, just steps from ExCeL Exhibition Centre. You'll also find O2 Arena and ABBA Arena within a short drive.

Is there parking available at Aloft London Excel?

Yes, parking is offered for GBP 20 per day. Accessible parking and bicycle parking are also available.

Does Aloft London Excel include a casino on the premises?

No, Aloft London Excel doesn't have a casino.

Is there an indoor pool at Aloft London Excel?

Yes, this hotel has an indoor pool. Guests have pool access between 6:00 AM and 11:00 PM.

Is Aloft London Excel good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Does Aloft London Excel have a hot tub?

No, but guests can enjoy a sauna at this hotel.

Does Aloft London Excel have a restaurant that serves breakfast?

Yes, Aloft London Excel serves buffet breakfast for a surcharge each morning at Docksider Restaurant.

Does Aloft London Excel allow pets to stay for free?

Yes, pets stay free at Aloft London Excel and the property also provides food and water bowls for pets.

Does Aloft London Excel have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Aloft London Excel?

The closest major airport to Aloft London Excel is London City Airport (LCY), which is within a mile. Another top airport is Heathrow Airport (LHR), which is around 21 mi away.

Are there rooms with balconies that I can book at Aloft London Excel?

No, there aren't any guestrooms with balconies at Aloft London Excel.

Aloft London Excel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1003 reviews
Rating 8 - Good. 243 out of 1003 reviews
Rating 6 - Okay. 78 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Tiffany

Liked: Cleanliness, staff & service
Disliked: Amenities
Clean room, wonderful staff durimg breakfast.
Stayed 2 nights in Oct 2025

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Luxurious bed, room was totally soundproof and had the best nights sleep
Stayed 1 night in Oct 2025

8/10 Good

Grace

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, the staff were so kind and accomodating - very hard working people. We had a room with 2 double beds which was very comfortable. The sliding door to the toilet and shower was quite stiff so needs a bit of force if you're weak like me! The pool was quite small but was nice to have it there. The sauna and steam room is only on at evenings during the week but you can request it to be turned on, however it seemed to just remain at 40°. The steam room was also quite smelly so didn't spend too long in there. Breakfast was great and had a nice selection, staff were amazing in there. The surrounding area was quite confusing and was not well sign posted so just something to bear in mind. Overall it was a really great stay and would come back again👍
Stayed 1 night in Oct 2025

10/10 Excellent

Basharat

Liked: Cleanliness, property conditions & facilities
Room was very nice, staff were very accommodating and the breakfast was very nice
Stayed 2 nights in Aug 2025

10/10 Excellent

Hollie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really nice stay, I loved the room and the bed. Super clean facilities. Black out blinds for a great sleep. Cool layout in the room. And access to the pool and gym
Stayed 1 night in Oct 2025

10/10 Excellent

Kieran

Stayed 1 night in Oct 2025

2/10 Terrible

Tracy

Disliked: Cleanliness, staff & service
The shower room had bugs. The pillows were old and flat. The mattress moved around on the bed frame as if it didn’t fit correctly.
Stayed 1 night in Oct 2025

10/10 Excellent

Vivian

Stayed 2 nights in Oct 2025

10/10 Excellent

Martyn

Stayed 2 nights in Oct 2025

6/10 Okay

Kimberley

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The Aloft hotel is very convenient for the Excel centre but it’s a quite average hotel and I was expecting better given that we paid over £600 for a two night stay. The food isn’t great so we ordered via Uber eats both nights. In our room the shampoo dispenser was broken, the air conditioning was broken so the room was very warm and the tv was broken and kept turning itself off every couple of minutes. Breakfast was very average. It was just a little disappointing but it was good for the venue we were going to.
Stayed 2 nights in Oct 2025

8/10 Good

Steven

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Food price is a bit ridiculous, but consistent with exhibition centres.
Stayed 2 nights in Oct 2025

8/10 Good

Hermione

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leisure facilities pictures on website are misleading
Stayed 2 nights in Oct 2025

10/10 Excellent

Danielle

Stayed 1 night in Oct 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay at Aloft; such a relaxing spot with friendly staff, clean and spacious rooms with a fridge. The beautiful pool area with steam and sauna a great facility. One of my favourite hotels
Stayed 2 nights in Oct 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jake

Stayed 1 night in Oct 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel at really good value when there’s no event on, was a little disappointed to see the ‘lucky wheel’ being spun for guests checking in as I waited to check out as I’d seen it but not been offered a go - it’s a nice quirky touch. Pool is lovely area is clean and calm.
Stayed 1 night in Oct 2025

2/10 Terrible

Darran

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Felt like it was a bad day on the day we chose to go, we were told on arrival they had no double rooms left as they were at capacity even though a double was booked for my fiancée and I and were given a family room instead and offered free parking (a mere £20) we were informed the room was bigger which was the only difference only to accept and see that they had given us 2 very small double beds which were set on opposite sides of the room. Upon checkout there was literally a queue of complaints waiting to speak to the duty manager. Very unorganised and unprofessional for the standards of “The Marriott”
Stayed 1 night in Oct 2025

8/10 Good

Max

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, but the room had literally no phone signal whatsoever.
Stayed 2 nights in Sep 2025

10/10 Excellent

Sonia

Stayed 2 nights in Oct 2025

8/10 Good

diane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay at Alof beside Excel. Staff super professional but friendly, both at breakfast, dinner & on reception. Bed very comfortable & room spacious enough for one person. WiFi was annoying, logging in & reconnecting but otherwise all good!
Stayed 3 nights in Oct 2025

10/10 Excellent

Adebambo

Stayed 2 nights in Sep 2025

8/10 Good

Nick, Auckland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet rooms and very close to the Excel Conference
Stayed 1 night in Oct 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

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