2/10 Terrible
Justin B.
12 abr. 2025
No le gustó: Limpieza
Filthy Treehouse/terrible PM
My spouse and I were ecstatic to get away for a few days and just relax! However upon arrival we noticed multiple issues including hair on chairs. Hair,dirt,dust and lint on each massage chair. Filthy windows, kitchen counter tops and appliances. The bathroom shower heads were all caked up and the floors were also bad in every room. When staff was contacted they were very dismissive of concerns requested pictures Which we sent multiple immediately and they stated we left before they could fix anything and is refusing of a refund. This was not at all OK for anyone we were better off sleeping in the woods and camping for free. This is not what the website or reviews portrayed. I understand everyone has their own preferences but this was unsanitary, uncomfortable and a scam! Not at all worth the payment made. Unfortunately we are unable to add any of the pictures or videos collected In the time we did the walk through but hopefully this review helps with respect, customer service, appropriate cleaning and future visits.
Justin B.
Se hospedó 2 noches en abril de 2025