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Best Western Premier Hotel de la Cite Royale

4.0 star property
Eco-certified hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Best Western Premier Hotel de la Cite Royale

Couples treatment rooms, Turkish bath, body treatments, Swedish massages
Couples treatment rooms, Turkish bath, body treatments, Swedish massages
Bar (on property)
2 restaurants, breakfast served
Superior Room, 1 King Bed, Non Smoking, Balcony | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pool
  • Housekeeping

Explore the area

View in a map
12 Place de Verdun, Loches, Indre-et-Loire, 37600
  • Cité Royale de Loches
    ‪4 min walk‬
  • Château de Loches
    ‪5 min walk‬
  • Collegiale de St-Ours
    ‪6 min walk‬
  • Tours (TUF-Tours - Loire Valley)
    ‪49 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Non Smoking, Balcony

Superior Room, 1 King Bed, Non Smoking, Balcony | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Superior Room, 1 King Bed, Non Smoking, Balcony

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Comfort Room, 1 King Bed, Non Smoking (Twin bed on request)

9.6 out of 10
Exceptional
(7 reviews)
  • 213 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Multiple Beds, Non Smoking

Junior Suite, Multiple Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Junior Suite, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request) | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking (Twin bed on request)

9.0 out of 10
Wonderful
(9 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 Queen Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Duplex, Multiple Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, in-room safe

Family Duplex, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

About the neighborhood

Loches

Best Western Premier Hotel de la Cite Royale places you within a 10-minute stroll of Cité Royale de Loches and Château de Loches. This 4-star hotel welcomes guests with 45 rooms and conveniences like a full-service spa, an indoor pool, and free in-room WiFi.

What's nearby

  • Cité Royale de Loches - 4 min walk - 0.3 miles
  • Château de Loches - 5 min walk - 0.3 miles
  • Musée Lansyer - 5 min walk - 0.3 miles
  • Porte des Cordeliers - 6 min walk - 0.4 miles
  • Collegiale de St-Ours - 6 min walk - 0.4 miles

Getting around

  • Loches Station - 7 min walk
  • Tours (TUF-Tours - Loire Valley) - 49 min drive

Restaurants

  • ‪Sforza - ‬4 min walk
  • ‪Le Caravage - ‬6 min walk
  • ‪Luccotel - ‬10 min walk
  • ‪La Pendule - ‬5 min walk
  • ‪McDonald's - ‬14 min walk

About this property

Best Western Premier Hotel de la Cite Royale

Eco-certified hotel with 2 restaurants and a full-service spa
Renovated in 2021, Best Western Premier Hotel de la Cite Royale offers a full-service spa, an indoor pool, and a steam room. If you plan to drive, free parking is available. The 24-hour front desk has staff standing by to help with luggage storage, concierge services, and access to locker space. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include free WiFi in public areas, conference space, and a computer station.
Guests can expect 108-cm LED TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and free toiletries. Coffee makers, free local calls, and laptop-compatible safes are other standard amenities.
Recreational amenities at the hotel include an indoor pool and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include Swedish massages, facials, body wraps, and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including Ayurvedic.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 18.50 for adults and EUR 9.50 for children
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bistr'O Baro
  • La cour des saveurs

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Full-service spa
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 969 square feet of conference space
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1866
  • Reception hall
  • Renovated entire property - June 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 108-cm LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 9:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 25 per pet, per night
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Cribs/infant beds are available for EUR 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 1.30 per person, per night. This tax does not apply to children under 18 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 18.5 for adults and EUR 9.5 for children
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, ANCV Chèques-vacances, mobile payments, and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No rollaway or extra beds are available.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Premier Cite Royale Loches
Best Western Plus Hotel de la Cite Royale
Best Western Premier Hotel de la Cite Royale Hotel
Best Western Premier Hotel de la Cite Royale Loches
Best Western Premier Hotel de la Cite Royale Hotel Loches

Frequently asked questions

What's there to do around Best Western Premier Hotel de la Cite Royale?

This hotel in Loches is within a 10-minute walk of Cité Royale de Loches, Château de Loches, and Musée Lansyer. Collegiale de St-Ours is within a walking distance of 0.4 mi.

Will I be able to park at Best Western Premier Hotel de la Cite Royale?

Yes, secured self parking is offered for free at the hotel. Though parking is limited, accessible parking, bicycle parking, and electric car charging are also available.

Is a spa located at Best Western Premier Hotel de la Cite Royale?

There is a full-service spa available for guests to enjoy and services include Swedish massages, couples treatments, and body wraps.

Does Best Western Premier Hotel de la Cite Royale feature a casino at the property?

No, Best Western Premier Hotel de la Cite Royale doesn't have a casino.

Is there an indoor pool at Best Western Premier Hotel de la Cite Royale?

Yes, this hotel has an indoor pool. Guests have pool access between 7:00 AM and 10:00 PM.

What do couples enjoy most about Best Western Premier Hotel de la Cite Royale?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Best Western Premier Hotel de la Cite Royale?

No, but guests can enjoy a steam room at this hotel.

Does Best Western Premier Hotel de la Cite Royale feature a restaurant that includes a breakfast menu?

Yes, Best Western Premier Hotel de la Cite Royale has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Does Best Western Premier Hotel de la Cite Royale allow pets to stay free of charge?

Although they can't stay for free, pets are welcome at Best Western Premier Hotel de la Cite Royale for a fee of EUR 25 per pet, per night. The property also provides food and water bowls.

Are there connecting rooms at Best Western Premier Hotel de la Cite Royale?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Best Western Premier Hotel de la Cite Royale?

The closest major airport to Best Western Premier Hotel de la Cite Royale is Tours (TUF-Tours - Loire Valley), which is about 24.2 mi away.

Are there rooms with balconies that I can book at Best Western Premier Hotel de la Cite Royale?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy garden or city views.

Best Western Premier Hotel de la Cite Royale Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 209 out of 273 reviews
Rating 8 - Good. 44 out of 273 reviews
Rating 6 - Okay. 16 out of 273 reviews
Rating 4 - Poor. 2 out of 273 reviews
Rating 2 - Terrible. 2 out of 273 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 3 nights in Jul 2025

10/10 Excellent

nora, West Covina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful impressive looking property, very royal. Renovated very nicely. Excellent location to restaurants and shops. A must stay.
Stayed 2 nights in Apr 2025

10/10 Excellent

jeanpaul

Top class hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful Stay

Amazing hotel; beautiful building, clean comfortable room, excellent breakfast included, kind helpful staff.
Stayed 1 night in Mar 2025

10/10 Excellent

Trackside

Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Stayed 1 night in Mar 2025

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Yann

Stayed 2 nights in Dec 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of the best

Probably one of the best if not the best hotel we have stayed in Excellent customer service Great facilities Super comfortable stay Cannot wait to return
Stayed 2 nights in Oct 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities

Good for short stay

Excellent hotel in beatiful old town
Stayed 1 night in Aug 2024

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Excellent overall stay but no soap in reception ladies toilet. Also no soap in room bathroom although there were 2 hand lotion bottles, (possible misunderstanding).
Stayed 1 night in Oct 2024

10/10 Excellent

Guy, Haywards Heath

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a beautiful building. Staff were professional, attentive and organised. We ate in the hotel and had a lovely set dinner choice with a perfect wine recommended. Breakfast was not great, especially for €19 per person, but that was ok in the overall stay. We’d happily stay there again and would recommend.
Stayed 1 night in Aug 2024

8/10 Good

PaoTing

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Joanne

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The hotel is lovely. In a perfect setting. Very let down by its breakfast. Nothing was available. We waited for 20 minutes before giving up. The restaurant in the evening is nice but they could do with some other dinning options as very upper tier food perhaps offer a bar menu
Stayed 1 night in Jul 2024

8/10 Good

Pascal

Traveled with partner
Liked: Property conditions & facilities
A beautiful property in a great location in the center of Loches, a medieval town. The rooms were adequate but could have had a few more amenities for a 4 star hotel. The hotel seems that it needs to be better managed: welcome at the reception was not great, there were no more towels at the spa and in the room, the shower stall could have been cleaner in the corners.So all in all it could be an amazing hotel but it lacks some key components still.
Stayed 3 nights in Aug 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A gem in Loches

Fantastic location in there heart of the beautiful small town of Loches, with views towards the Royal Citadel. Our room had a huge balcony with the same fantastic view as from the main terrace, perfect for a late in-room breakfast. Modern decor inside a beautifully restored 19th Century building. We purchased our tickets for the visit at the hotel and walked to the site. We had diner outside on the terrace, very good cuisine, service is a but junior and not all are English speakers. I am always hesitant when I see "Best Western" in front of a hotel in France, but now I understand the "Premier" brand. 100% recommend.
Stayed 1 night in Jul 2024

8/10 Good

Stuart

Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel in lovely town.

2 night stay. Loches is a wonderful town. Hotel is very clean and front desk service excellent. Room was very clean and well equipped. Did not have breakfast but did have evening meals in the restaurant. Food very good if a bit pricey. Only 4 stars as service on last night in bar and restaurant was very slow and staff were seemingly disorganised. Rooms pricey as not including breakfast but a good base to stay.
Stayed 2 nights in Jun 2024

6/10 Okay

Paul

Liked: Cleanliness, property conditions & facilities

Booking not acknowledged

I booked this hotel largely on the reviews on here. It looks great when you arrive- a lovely new car park (although when we arrived at 7pm on a Friday evening it was full - we were just lucky to find a space as someone left). Big problem at checkin in that we had booked a superior room with balcony but there was apparently a problem with communication between hotels.com and the hotel and we were allocated the most basic of rooms. The hotel was almost fully booked and our choice of room could not be honoured - we were ‘upgraded’ to a family room but this was a ground floor room and we had no use for the children’s room. I asked for compensation and was told that was not possible because we had been ‘upgraded’. The room was nice enough but the linens felt mostly polyester and the air conditioning was inadequate - we had a fairly uncomfortable night. On the plus side the room was actually very quiet and on its own on the opposite of the stairwell to the other rooms. Best thing is location as the town is pretty but we would not return for the reasons mentioned.
Stayed 1 night in Jun 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was super helpful and friendly and the hotel was beautiful
Stayed 4 nights in Jun 2024

8/10 Good

Simon

Stayed 2 nights in Apr 2024

10/10 Excellent

adam

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant and comfortable room.
Stayed 1 night in Oct 2023

10/10 Excellent

caroline

Stayed 1 night in Oct 2023

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my new favourite hotel in France, great reception team who sorted a problem out for me, nice restaurant with great staff, comfy beds, it was so nice I made a stop on the way home, Loches is a lovely town as it’s so alive, can’t wait to visit again, thank you .