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Mercure St Helens

4.0 star property
Hotel in St Helens with a health club and a sauna

Choose dates to view prices

Photo gallery for Mercure St Helens

Reception hall
Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi
Indoor pool
Daily to-go breakfast (GBP 12.50 per person)
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub

Explore the area

View in a map
Linkway West, St Helens, England, WA10 1NG
  • Place, St. Helens' World of Glass
    ‪3 min walk‬
  • Place, Citadel Arts Centre
    ‪6 min walk‬
  • Place, Theatre Royal
    ‪9 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪25 min drive‬

Room options

View all photos for Classic Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

St Helens

Mercure St Helens places you within 2 miles (3 km) of Sherdley Park and Dream. This 84-room, 4-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.

What's nearby

  • St. Helens' World of Glass - 3 min walk - 0.2 miles
  • Citadel Arts Centre - 6 min walk - 0.4 miles
  • Theatre Royal - 9 min walk - 0.5 miles
  • Totally Wicked Stadium - 12 min walk - 0.7 miles
  • Dream - 5 min drive - 1.7 miles

Getting around

  • St Helens Central Station - 14 min walk
  • John Lennon Airport (LPL) - 31 min drive

Restaurants

  • ‪Greggs - ‬8 min walk
  • ‪Tipsy Tap - ‬10 min walk
  • ‪The Glass House (Wetherspoon) - ‬9 min walk
  • ‪Market Tavern, Bridge Street, St Helens - ‬8 min walk
  • ‪McDonald's - ‬7 min walk

About this property

Mercure St Helens

Hotel in St Helens with a health club and a sauna
At Mercure St Helens, guests enjoy features like an indoor pool, a gym, and a sauna. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with securing valuables and luggage storage. Additional amenities include free WiFi in public areas, a hot tub, and meeting rooms.
Guests can enjoy free WiFi and flat-screen TVs. Bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, safes, and phones. Housekeeping is available on request.
An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Similar properties

Exterior
Mercure Haydock Hotel
  • Pool
  • Hot tub
  • Pet friendly
  • Free WiFi
7.6 out of 10, Good, 975 reviews
$65 nightly
The price is $83
Jan 16 - Jan 17
Total with taxes and fees
Mercure Haydock Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 12.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 92 Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50.00 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 12.50 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Frequently asked questions

Is a free cancellation option available at Mercure St Helens?

Mercure St Helens offers free cancellation on certain room rates. For additional details, look at the cancellation policy on our site.

What's there to see near Mercure St Helens?

This hotel is located in St Helens, close to Knowsley Safari Park, Haydock Park Racecourse, and Gulliver's World - Warrington. You'll also find Sherdley Park and Dream within a short drive.

Is there parking available at Mercure St Helens?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does Mercure St Helens have a casino on the premises?

No, Mercure St Helens doesn't have a casino.

Will I find an indoor pool at Mercure St Helens?

Yes, this hotel has an indoor pool along with a hot tub.

Is Mercure St Helens good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and a restaurant.

Are there hot tubs at Mercure St Helens?

Yes, guests can enjoy a spa tub at this hotel.

Does Mercure St Helens have a restaurant with a breakfast menu?

Yes, Mercure St Helens serves to-go breakfast for a surcharge each morning at 92 Restaurant.

Will Mercure St Helens allow pets to stay free of charge?

No, pets aren't allowed at Mercure St Helens.

Does Mercure St Helens have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Mercure St Helens?

The closest major airport to Mercure St Helens is John Lennon Airport (LPL), which is 13.6 mi away (31 minutes by car). Another top airport is Manchester Airport (MAN), which is located 29.1 mi away (35-minute drive).

Are there rooms with balconies that I can book at Mercure St Helens?

No, you won't find guestrooms with balconies at Mercure St Helens.

Does Mercure St Helens offer wedding services?

If wedding bells are in your future, take advantage of the wedding venue at Mercure St Helens.

Mercure St Helens Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 229 out of 485 reviews
Rating 8 - Good. 136 out of 485 reviews
Rating 6 - Okay. 72 out of 485 reviews
Rating 4 - Poor. 24 out of 485 reviews
Rating 2 - Terrible. 24 out of 485 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort

Good value hotel for price

Nice reasonably priced hotel not too far from town... Probably best hotel in town to be fair and a lot cheaper than staying in Liverpool
Stayed 1 night in Sep 2025

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location an very clean
Stayed 2 nights in Aug 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

A wet weekend in St. Helens

Arrived just as a coach full of Spanish travellers arrived so we headed to the bar to wait to check in. After checking in and reaching our room were dismayed to see bathroom had a leak and the floor was covered in water. We were told hotel was fully booked (a wedding party was taking place) but the lovely receptionist managed to swap rooms for us but unfortunately this was on a lower floor above the party. The new room was very clean and warm- too warm with the temperature measuring 26.7degrees so we needed the air conditioning on- very noisy and hot! A lot of noise from the wedding music too! Just unfortunate!
Stayed 1 night in Sep 2025

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Neil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Nothing was too much trouble. Comfy bed.
Stayed 2 nights in Sep 2025

10/10 Excellent

Helen

Liked: Property conditions & facilities
Nice, clean, efficient staff.
Stayed 1 night in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Simon

Stayed 1 night in Sep 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

OLUWATOSIN VICTOR

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and serene atmosphere. Lots of dining options nearby and cinemas too.
Stayed 2 nights in Jul 2025

8/10 Good

Colin

Traveled with partner
Liked: Staff & service, property conditions & facilities
Pleasant hotel with friendly and helpful staff, room was spacious and comfortable. The hotel is convenient for the Totally Wicked Stadium
Stayed 1 night in Aug 2025

10/10 Excellent

Glinys

Traveled with partner
Liked: Amenities
A quiet oasis in the middle of a traffic infested area. Amy on Reception went above normal help to make our stay a happy one.
Stayed 1 night in Aug 2025

4/10 Poor

Ayesha

Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Terrible service at check in, we waited for around 25 mins for somebody to check us in.
Stayed 1 night in Jul 2025

8/10 Good

JAMES

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great, plenty of food choices on menu. Rooms are clean and roomy.
Stayed 2 nights in Aug 2025

2/10 Terrible

Andrew

Business traveler
Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

OLU

Traveled with group
Liked: Amenities, property conditions & facilities
N/A
Stayed 3 nights in Jul 2025

8/10 Good

Paul

Traveled with family
Liked: Staff & service
Disliked: Room comfort

In need of a refurb

Clearly had been a great hotel but somewhat needs a refurb. Room was well appointed, fridge was a nice surprise. However, one towel was full of holes, and the beds were VERY uncomfortable due to the mattresses being well past their best. We requested, and we're promised that the mattresses would be changed while we were out for the day, however on our late return if it had been changed then only worth another past-it mattress.
Stayed 1 night in Jul 2025

10/10 Excellent

Tony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest hotels we have stayed in. The staff were all friendly, welcoming and efficient. The facilities were excellent, and parking was very easy. All round, the hotel was nice and clean. Food was very good, especially the breakfast, tasty, hot and plenty. It was an easy walk into the town. All round, a great experience for us, highly recommended.
Stayed 1 night in Jul 2025

2/10 Terrible

David P J

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Wedding at the hotel and noise level is extremely bad. We have asked to change rooms but they said it was fully booked. Music is very loud and its impossible to sleep. Its a shame we were not told beforehand... We will ask for a refund but knowing these kind of hotels, i doubt we will get anything.
Stayed 1 night in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very helpful
Stayed 2 nights in Jul 2025

6/10 Okay

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was very rude he went under my table and took a bootle of un opened vodka wich had not been opened and was in a bag had no right it was a present he put it at reception he had no right to look under my table my first room wat was allocated had no aircom working so the hotel moved us it was the manager wat spoilt out night I was not even drinking and we was at a family wedding
Stayed 1 night in Jul 2025

8/10 Good

Dharminder

Stayed 1 night in Jun 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy bed, friendly staff. Spacious room and perfect facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very happy

Friendly staff. Good restaurant. Good value,
Stayed 1 night in Jun 2025

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