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Heeton Concept Hotel City Centre Liverpool

Property class: 3

Choose dates to view prices

Photo gallery for Heeton Concept Hotel City Centre Liverpool

Exterior
Desk, free WiFi, bed sheets
Family Room | Desk, free WiFi, bed sheets
Reception
Flat-screen TV

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

View in a map
James Street, Liverpool, England, L2 7PQ
  • Place, Liverpool ONE
    ‪3 min walk‬
  • Place, Cavern Club
    ‪4 min walk‬
  • Place, Royal Albert Dock
    ‪6 min walk‬
  • Airport, Liverpool (LPL-John Lennon)
    ‪24 min drive‬

Room options

View all photos for Room (King)

Desk, free WiFi, bed sheets

Room (King)

8.0 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room (King - Disability Access)

Desk, free WiFi, bed sheets

Room (King - Disability Access)

9.0 out of 10
Wonderful
(10 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Desk, free WiFi, bed sheets

Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Desk, free WiFi, bed sheets

Family Room

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Desk, free WiFi, bed sheets

Superior Quadruple Room

9.2 out of 10
Wonderful
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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About the neighborhood

Liverpool

Heeton Concept Hotel City Centre Liverpool places you within a 5-minute walk of popular attractions such as Liverpool ONE and Chavasse Park. This 154-room, 3-star hotel welcomes guests with conveniences like free in-room WiFi, express check-in, and express check-out.

What's nearby

  • Liverpool ONE - 3 min walk - 0.2 miles
  • Liverpool Town Hall - 3 min walk - 0.2 miles
  • Cavern Club - 4 min walk - 0.3 miles
  • Liverpool Pier Head Ferry Terminal - 4 min walk - 0.3 miles
  • Royal Albert Dock - 6 min walk - 0.4 miles

Getting around

  • Liverpool James Street Station - 2 min walk
  • John Lennon Airport (LPL) - 32 min drive

Restaurants

  • ‪the coffee. ザ・コーヒー - ‬3 min walk
  • ‪Pret a Manger - ‬2 min walk
  • ‪San Carlo - Liverpool - ‬3 min walk
  • ‪The Captain Alexander (Wetherspoon) - ‬2 min walk
  • ‪Meet Argentinian Restaurant - ‬1 min walk

About this property

Heeton Concept Hotel City Centre Liverpool

Guests of Heeton Concept Hotel City Centre Liverpool enjoy free WiFi in public areas, express check-in, and express check-out. Offsite parking is available for a fee. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. This hotel also has a vending machine.
Guests can expect to find free WiFi and flat-screen TVs. Bathrooms have hair dryers and free toiletries. Other standard amenities include coffee makers, phones, and desks. Housekeeping is available once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 1 mile (GBP 19.20 per day); discounts available

Food and drink

  • Daily on-the-go breakfast available 6:30 AM to 10:30 AM for a fee: GBP 12.50 for adults and GBP 12.50 for children

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (35 inch wide door)
  • Grab bar near toilet (26 inches high)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 20
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Group Booking Policy: For bookings of 3 rooms or more, this property charges a deposit of GBP 100, collected at check-in.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: GBP 50 per accommodation, per stay
  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for to-go breakfast: approximately GBP 12.50 for adults and GBP 12.50 for children
  • Nearby parking fee: GBP 19.20 per day (5249 ft away)
  • Early check-in fee: GBP 20 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers discounted parking nearby.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Days Inn Hotel Liverpool City Centre
Days Inn Liverpool City Centre
Days Inn City Centre Liverpool Hotel Liverpool
Days Inn Liverpool City Centre Hotel
Days Inn Liverpool City Hotel

Frequently asked questions

Are free cancellation options available at Heeton Concept Hotel City Centre Liverpool?

Heeton Concept Hotel City Centre Liverpool offers free cancellation on select room rates. For specific requirements, look at the cancellation policy on Orbitz.

How much does it cost to stay at Heeton Concept Hotel City Centre Liverpool?

As of Apr 8, 2026, prices found for a 1-night stay for 2 adults at Heeton Concept Hotel City Centre Liverpool on Apr 30, 2026 start from $52, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of Heeton Concept Hotel City Centre Liverpool?

Based on positive ratings, guests enjoy the hotel's walkable location in Liverpool, and it's just steps from Liverpool ONE, and within a 10-minute walk of Liverpool Pier Head Ferry Terminal and Royal Albert Dock. You'll also find The Beatles Story Museum and M&S Bank Arena less than a mile away.

Is parking available on site at Heeton Concept Hotel City Centre Liverpool?

No, there isn't parking at the hotel but you'll find nearby parking for GBP 19.20 per day (discounts available).

Does Heeton Concept Hotel City Centre Liverpool have a casino on the premises?

No, Heeton Concept Hotel City Centre Liverpool doesn't have a casino.

Will I find an indoor pool at Heeton Concept Hotel City Centre Liverpool?

No, there is no indoor pool at this hotel.

Are there hot tubs at Heeton Concept Hotel City Centre Liverpool?

No, there isn't a spa tub at this hotel.

Does Heeton Concept Hotel City Centre Liverpool feature a restaurant that includes a breakfast menu?

Heeton Concept Hotel City Centre Liverpool offers to-go breakfast each morning for a surcharge though there is no restaurant.

Will Heeton Concept Hotel City Centre Liverpool allow pets to stay for free?

No, pets aren't allowed at Heeton Concept Hotel City Centre Liverpool.

Are there connecting rooms at Heeton Concept Hotel City Centre Liverpool?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

Where is the closest airport to Heeton Concept Hotel City Centre Liverpool?

The closest major airport to Heeton Concept Hotel City Centre Liverpool is John Lennon Airport (LPL), which is 9.1 mi away (32 minutes by car). Another top airport is Chester (CEG-Hawarden), which is around 16.1 mi away.

Are there rooms with balconies at Heeton Concept Hotel City Centre Liverpool?

No, there aren't any guestrooms with balconies at Heeton Concept Hotel City Centre Liverpool.

Heeton Concept Hotel City Centre Liverpool Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 422 out of 1003 reviews
Rating 8 - Good. 366 out of 1003 reviews
Rating 6 - Okay. 131 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 43 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Good

Gary

Liked: Cleanliness, staff & service
Disliked: Amenities
Room comfortable and spotlessly clean. Staff helpful, great price.
Stayed 1 night in Jan 2026

8/10 Good

Lucy

Stayed 2 nights in Dec 2025

10/10 Excellent

Stephen

Stayed 1 night in Jan 2026

10/10 Excellent

MISS J

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff we're welcoming and lovely, rooms clean enough with prefilled body, shampoo, and conditioner were full and ready to use. Beds were comfy enough and had everything we needed for a decent price.
Stayed 1 night in Jan 2026

10/10 Excellent

zoey

Stayed 1 night in Dec 2025

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Amenities
AC was not working room cokd
Stayed 1 night in Dec 2025

2/10 Terrible

Levi

Liked: Staff & service
Disliked: Cleanliness, amenities
Pay for what you get basically , bathroom smells of damp and bed wasn’t very comfy
Stayed 1 night in Dec 2025

8/10 Good

Martin

Liked: Cleanliness, staff & service
Friendly staff Clean room Central location Really good for price
Stayed 1 night in Dec 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2025

8/10 Good

Marion

Stayed 1 night in Dec 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic but very clean and modern
Stayed 1 night in Dec 2025

10/10 Excellent

Jacky

Stayed 1 night in Dec 2025

6/10 Okay

Pauline

Traveled with family
Liked: Cleanliness, staff & service
Room was clean and in good condition. Staff at reception lovely and helpful. Wish I’d realised there is no breakfast available and we had to go to the weatherspoons across the road - usually this would be ok but it coincided with the Santa Dash so it was mobbed with weary runners. Also in a noisy area of the city with banging music till 1am and sirens. However, very handy for the station, shopping and entertainment.
Stayed 1 night in Dec 2025

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness
No VAT receipt provided for the new tourist tax when requested. Told to get it in the morning from reception but nobody there. FFS!!!
Stayed 1 night in Dec 2025

4/10 Poor

Lesley

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
Good central area
Stayed 2 nights in Nov 2025

6/10 Okay

Christopher

Liked: Cleanliness, staff & service
No handwash or shower gel in the bathroom both were empty didnt realise until the morning so didnt have time to ask for it to be replenished.
Stayed 1 night in Nov 2025

10/10 Excellent

Alison

Traveled with partner
Disliked: Amenities
Check in was fine. The hotel had no water so we couldn’t shower / wash / brush teeth . I couldn’t remove my make up so had to go straight home next day instead of having a day in Liverpool
Stayed 1 night in Nov 2025

2/10 Terrible

Denise

Stayed 4 nights in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is wonderful, reasonably priced, clean and right in the centre of the city. Love it
Stayed 2 nights in Nov 2025

10/10 Excellent

Dean

Liked: Cleanliness, staff & service, amenities
Staff very friendly, great location and quiet room
Stayed 1 night in Nov 2025

6/10 Okay

Elisabeth

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
A firealarm that was running for 30 minutes during nighttime is unconvinient of course. Safety is the most important matter, but the firemen said all was under control. No appologies, information or discount at check out. Staff seems indifferent!
Stayed 1 night in Nov 2025

4/10 Poor

Jason

Liked: Staff & service
Disliked: Cleanliness, amenities
Staff were very helpful. However, fire alarm intermittently initiated during the night with little communication on the problem other than 'back to your room'. Issues with bathroom and bed also.
Stayed 1 night in Nov 2025

8/10 Good

Anthony

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, amenities
We stayed last night for the river if lights. The room was clean and comfortble. The ability to change the room temperature is great. Our room was only set up for 2 people. However there was 4 of us. They were quick to.provide extra towels, cups, coffe and milk.
Stayed 1 night in Oct 2025

8/10 Good

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes
Stayed 2 nights in Oct 2025

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