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Hotel Excelsior

3.0 star property

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Photo gallery for Hotel Excelsior

Bar (on property)
Interior entrance
Interior
Double Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Free WiFi
  • Business services
  • Bar
  • Laundry

Explore the area

View in a map
Rua Rodrigues Sampaio, 172, Lisbon, 1150-282
  • Place, Avenida da Liberdade
    ‪1 min walk‬
  • Place, Marquis of Pombal Square
    ‪2 min walk‬
  • Place, Eduardo VII Park
    ‪2 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪10 min drive‬

Room options

View all photos for Double Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Double Room

8.0 out of 10
Very good
(15 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Twin Room

7.0 out of 10
Good
(8 reviews)
  • 183 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Triple Room

8.4 out of 10
Very good
(9 reviews)
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Quadruple Room

  • 377 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Beds
  • Free WiFi

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About the neighborhood

Lisbon

Located in Lisbon City Center, Hotel Excelsior is adjacent to Marquis of Pombal Square and within a 5-minute walk of other popular sights like Eduardo VII Park. This 80-room, 3-star hotel welcomes guests with conveniences like a bar/lounge, free in-room WiFi, and a business center.

What's nearby

  • Coracao de Jesus - 1 min walk - 0.0 miles
  • Avenida da Liberdade - 1 min walk - 0.1 miles
  • Marquis of Pombal Square - 2 min walk - 0.1 miles
  • Eduardo VII Park - 2 min walk - 0.1 miles
  • Botanical Garden - 8 min walk - 0.5 miles

Getting around

  • Marques de Pombal Station - 4 min walk
  • Rossio Station - 17 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪A Padaria Portuguesa - ‬2 min walk
  • ‪Castro Café - ‬2 min walk
  • ‪94° - ‬2 min walk
  • ‪Balcão do Marquês - ‬2 min walk
  • ‪Terraço Chill Out Limão - ‬4 min walk

About this property

Hotel Excelsior

At Hotel Excelsior, guests have access to free WiFi in public areas, a business center, and laundry facilities. The front desk is staffed 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Additional amenities include a banquet hall and a TV in a common area.
Guests can expect to find free WiFi and LCD TVs with satellite channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include refrigerators, phones, and desks.

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Hotel Roma
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8.8 out of 10, Excellent, 1,173 reviews
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Jul 1 - Jul 2
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Free crib

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 35.0 per day
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 5 for adults and EUR 5 for children
  • Housekeeping is available for an additional fee
  • In-room safe fee: EUR 1.50 per night
  • Rollaway bed fee: EUR 35.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
  • Check-in: 2:30 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day.
Property Registration Number 3125

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide either a negative Antigen COVID-19 test result or a record of full COVID-19 vaccination.
  • The negative COVID-19 test result requirement applies to all guests aged 13 and up, and test must have been administered no more than 24 hours prior to check-in. COVID-19 vaccination record requirement applies to all guests aged 13 and up; guests must have received complete vaccination at least 5 days prior to check-in.

Property is also known as

Excelsior Hotel Lisbon
Excelsior Lisbon
Hotel Excelsior Lisbon
Hotel Excelsior Hotel
Hotel Excelsior Lisbon
Hotel Excelsior Hotel Lisbon

Frequently asked questions

Are free cancellation options available at Hotel Excelsior?

Hotel Excelsior provides free cancellation on some room rates. For additional details, review the cancellation policy on Orbitz.

How much does it cost to stay at Hotel Excelsior?

As of Jun 25, 2026, prices found for a 1-night stay for 2 adults at Hotel Excelsior on Jun 28, 2026 start from $96, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see around Hotel Excelsior?

This hotel is situated in Lisbon City Center, just steps from Avenida da Liberdade and Marquis of Pombal Square. You'll also find Rossio Square and Santa Justa Elevator within a short drive.

Will I be able to park at Hotel Excelsior?

No, there isn't parking available at the hotel.

Does Hotel Excelsior include a casino on the premises?

No, Hotel Excelsior doesn't have a casino.

Is there an indoor pool at Hotel Excelsior?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Hotel Excelsior?

Couples staying at this hotel will appreciate amenities like a bar/lounge plus some guestrooms include a minibar and bathrobes.

Are there hot tubs at Hotel Excelsior?

No, there isn't a spa tub at this hotel.

Does Hotel Excelsior feature a restaurant that includes a breakfast menu?

Hotel Excelsior offers buffet breakfast each morning for a surcharge though there is no restaurant.

Will Hotel Excelsior allow pets to stay for free?

No, pets aren't allowed at Hotel Excelsior.

Are there connecting rooms at Hotel Excelsior?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Excelsior?

The closest major airport to Hotel Excelsior is Humberto Delgado Airport (LIS), which is 5 mi away (28 minutes by car). Another top airport is Cascais (CAT), which is located 12.8 mi away (29-minute drive).

Can I book a room with a balcony at Hotel Excelsior?

No, there aren't any guestrooms at Hotel Excelsior that offer a balcony.

Hotel Excelsior Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 167 out of 722 reviews
Rating 8 - Good. 238 out of 722 reviews
Rating 6 - Okay. 184 out of 722 reviews
Rating 4 - Poor. 83 out of 722 reviews
Rating 2 - Terrible. 50 out of 722 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Cool place, very artsy vibe. Didn't do breakfast but it looked good. Great location.
Stayed 1 night in Dec 2025
Verified

8/10 Good

man wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2026
Verified

6/10 Okay

Edwin

Liked: Cleanliness, staff & service
I guess that is okay for the price. Average
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Cachibala

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and people , enjoyed meeting everyone and
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Veronika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Rosser

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buffet breakfast was good cleanliness good location was perfect
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, friendly staff, breakfast included, cool room with working AC, and near city attractions and transportation.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

fatemeh saber moghaddam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, quick place and very close to everyone.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Swaveer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place according to price
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price is was a good hotel and the complimentary breakfast was reasonable. Location was good near Marquis Pombal statue.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the excellent location- right near the Hop-on-hop-off buses where all their routes start. Also the staff on the reception and in the breakfast room were amazing and very friendly. Breakfast was great with everything from omelettes to yogurts. We highly recommend this hotel- great value for your money.
Stayed 7 nights in Sep 2025
Verified

8/10 Good

XIOMARA

Great breakfast and location
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Ron

Liked: Cleanliness
The staff was amazing!!!! My only complaint was that our television never worked during our stay.
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Uroosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at if your looking to explore the city
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel will stay there again
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel stay

Friendly reception clean room and daily made cleanliness was good close to metro easy to get around and some good inexpensive restaurants in area
Stayed 4 nights in Feb 2025
Verified

10/10 Excellent

Bruna Marisa Marinho Morais da

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff is very friendly and helpful.
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Erin

Liked: Cleanliness, staff & service
Good location
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Fatima

Liked: Cleanliness

Lisbon in April

Hotel was decent enough and location was very good. Rooms were clean, beds were comfortable.
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, amenities, property conditions & facilities
The staff was extremely courteous, friendly, and helpful. I had to borrow some stationary types itemsan they helped make a nubs reservation with a private company. The public transportation companies were all on strike that day
Stayed 1 night in Dec 2025
Verified

8/10 Good

anthony

Liked: Cleanliness
Nice and clean.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Robert José

Disliked: Amenities, property conditions & facilities
Great location
Stayed 5 nights in Aug 2023
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Very clean room. The bathroom in our room was almost too small to be comfortably used. The small sink combined with the shelf above made it nearly impossible to spit out toothpaste when brushing and toilet is too close to the wall ( and I'm not a large person). Otherwise, everything was very nice.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities
Every thing was good. Sometimes the food in breakfast was cold but there was good variety. More fruit, less breads, my only wish.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Aidan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good cheap hotel in good central location
Stayed 2 nights in Apr 2024