Hotel da Baixa

4.0 star property
Hotel with a restaurant, steps from Santa Justa Elevator
VIP Access

Choose dates to view prices

Photo gallery for Hotel da Baixa

Front of property
Outdoor dining
Daily buffet breakfast (EUR 25 per person)
Classic Double or Twin Room | View from room
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Avenida da Liberdade
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

Classic Double or Twin Room

9.6 out of 10
Exceptional
(42 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(34 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(19 reviews)
  • 280 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 484 sq ft
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Trundle Bed OR 1 Queen Bed, 2 Twin Beds and 1 Twin Trundle Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, Hotel da Baixa is adjacent to Santa Justa Elevator and within a 5-minute walk of other popular sights like Rossio Square. This 66-room, 4-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Santa Justa Elevator - 2 min walk - 0.1 miles
  • Rossio Square - 2 min walk - 0.1 miles
  • Castle of São Jorge - 5 min walk - 0.3 miles
  • Commerce Square - 7 min walk - 0.4 miles
  • Avenida da Liberdade - 8 min walk - 0.5 miles

Getting around

  • Praça da Figueira Stop - 2 min walk
  • Rossio Station - 6 min walk
  • Humberto Delgado Airport (LIS) - 29 min drive

Restaurants

  • ‪Concha D'Ouro - ‬2 min walk
  • ‪Copenhagen Coffee Lab - ‬1 min walk
  • ‪Panda Cantina - ‬1 min walk
  • ‪Beher Lisboa - ‬1 min walk
  • ‪Restaurante SWAAGAT | The Taste Of India - ‬1 min walk

About this property

Hotel da Baixa

Hotel with a restaurant, steps from Santa Justa Elevator
Hotel da Baixa features free WiFi in public areas, a business center, and a meeting room. Parking is EUR 40 per day (EUR 40 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for EUR 50 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, luggage storage, and dry cleaning/laundry. Additional amenities include a computer station, a library, and laundry facilities.
43-inch Smart TVs come with digital channels, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer hair dryers and designer toiletries. Free minibar items, espresso makers, and laptop-compatible safes are also standard.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for EUR 100.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self parking fee: EUR 40 per day
  • Covered valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
  • Check-in: 4:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers parking (fees apply).
Property Registration Number 8309

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Tax ID number is 510901352.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Frequently asked questions

Is a free cancellation option available at Hotel da Baixa?

Hotel da Baixa provides free cancellation on some room rates. To learn more, look at the cancellation policy on our site.

How much does it cost to stay at Hotel da Baixa?

As of Nov 3, 2025, prices found for a 1-night stay for 2 adults at Hotel da Baixa on Nov 6, 2025 start from $183.99, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do around Hotel da Baixa?

This hotel is situated in Lisbon City Center, just steps from Rossio Square and Santa Justa Elevator, and within a short walk of Avenida da Liberdade. You'll also find Castle of São Jorge and Commerce Square less than a mile away.

Is there parking available at Hotel da Baixa?

Yes, secured valet parking is offered for EUR 40 per day.

Does Hotel da Baixa have a casino at the property?

No, Hotel da Baixa doesn't have a casino.

Is there an indoor pool at Hotel da Baixa?

No, there is no indoor pool at this hotel.

Is Hotel da Baixa a good place to stay for couples?

Amenities that appeal to couples at this hotel include a pillowtop mattress, a minibar with some free items, and a smart TV.

Does Hotel da Baixa have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel da Baixa feature a restaurant that includes a breakfast menu?

Yes, Hotel da Baixa serves buffet breakfast for a surcharge each morning at Sebastião.

Does Hotel da Baixa allow pets to stay for free?

No, pets aren't allowed at Hotel da Baixa.

Does Hotel da Baixa have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How close is the airport from Hotel da Baixa?

The closest major airport to Hotel da Baixa is Humberto Delgado Airport (LIS), which is 6.1 mi away (29 minutes by car). Another top airport is Cascais (CAT), which is located 13.6 mi away (16-minute drive).

Are there rooms with balconies that I can book at Hotel da Baixa?

No, there aren't any guestrooms with balconies at Hotel da Baixa.

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 864 out of 1003 reviews
Rating 8 - Good. 108 out of 1003 reviews
Rating 6 - Okay. 22 out of 1003 reviews
Rating 4 - Poor. 4 out of 1003 reviews
Rating 2 - Terrible. 5 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Donalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay – Highly Recommend! This hotel was absolutely amazing! Everything was spotless and exceptionally clean. It’s located in a beautiful, safe neighborhood in Lisbon, which made exploring the city even more enjoyable. The staff were incredibly kind and helpful—they went above and beyond to offer advice on places to visit and how to get around. Their recommendations really enhanced my trip. There’s also a charming breakfast area downstairs with a wide variety of delicious food options to start the day off right. Overall, I had a fantastic experience and would highly recommend this hotel. I’m already looking forward to coming back to Lisbon and staying here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very friendly and accommodating. The room we stayed in was clean and comfortable and had a nice balcony that looked out on the street. I would definitely recommend this hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Irwin

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Stayed 4 nights in Jul 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Troy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, with convenient location to activities, sughts and dinner options. Staff was very friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmed

Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in downtown, on a quiet street, walkable to multiple attractions
Stayed 4 nights in Jul 2025

10/10 Excellent

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Ignacio, Jacksonville

Stayed 3 nights in Jul 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a great area that is close to a lot of sites, shopping and food options. The breakfast was great! All staff were very helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. You should definitely call before you try parking. They spoke Spanish and English and because the hotel street does not have car access, the staff met us at Placa de Figueira. One escorted us to the Hotel and the other parked our rental car and took our bags. The staff is very professional and friendly. We needed an extra day, and they found a solution. The breakfast was outstanding. The beds were very comfortable and there was no street noise from the 4th floor. There are plenty of places to eat and the hotel is close to many beautiful landmarks. This hotel embodies customer service at it highest level. It is a gem in the center of Lisbon. Our family had a wonderful time.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

MELINDA

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice free walking tour of the city. The breakfast was lovely, with plenty of options! The free water everywhere was nice! Very reasonable price for all of the extras! Would definitely recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for city break in Lisbon

Relatively last minute booking. Had a lovely stay. The location is excellent and hotel very nicely decorated. However it’s the staff that made the stay special, from the first phone call to checkout.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will be staying here every time we come to Lisbon. Rooms are very comfortable and clean. They are a little small but the bathroom is very roomy and the room is more than big enough. The breakfast is a great value. Delicious with a lot of options. The staff was very friendly and informative and we felt so comfortable right away. The location is near absolutely everything. I can’t think of a thing I would change.
Stayed 4 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel right in the middle of desirable Baixa neighborhood. Great staff- modern clean rooms. We had a great stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly staff. They went out of their way to make us comfortable and accommodate our family.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at a beautiful boutique hotel in the historic center of Lisbon. Great service, great food, close to many sights. Don’t miss the free walking tour led by Pedro. It was a highlight of my stay - informative and passionate. Can’t recommend enough - look forward to staying here again!
Stayed 3 nights in Jun 2025

10/10 Excellent

wendy

Liked: Cleanliness, property conditions & facilities
The front desk was extremely helpful and provided amazing recs
Stayed 3 nights in Jun 2025

10/10 Excellent

Cristina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we were greeted to park our vehicle to the moment we checked out we were treated like VIP. Staff is amazing, hotel itself is gorgeous and in a great location. Had the breakfast, lots of variety and amazing coffee. We will definitely be back!
Stayed 1 night in Jul 2025

10/10 Excellent

Esilda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pedro made our stay special from the moment we walked into the door. Our room wasn't ready so he personally took us on a tour of the downtown area. The hospitals continued with the rest of the staff. Our room was always clean and organized. We were sad to leave.
Stayed 3 nights in Jun 2025