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HF Fénix Urban

4.0 star property
Hotel with a restaurant, a short walk to Avenida da Liberdade

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Photo gallery for HF Fénix Urban

Experience a stylish and comfortable lobby with a curved reception desk, flat-screen TV, and plush seating area.
Two single beds with white linens and matching pillows, each flanked by a nightstand with a lamp and a telephone.
Relax in a stylish lobby with a central seating area, glass-top coffee table, and geometric patterned carpet.
Experience the contemporary lobby with a spacious layout, featuring a dining area and staircase.
Relax in style with a comfortable sofa and matching ottomans, surrounded by a contemporary ceiling design and floor lamp.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

View in a map
Av. António Augusto de Aguiar, 14, Lisbon, 1050-016
  • Marquis of Pombal Square
    ‪5 min walk‬
  • Avenida da Liberdade
    ‪5 min walk‬
  • Rossio Square
    ‪2 min drive‬
  • Lisbon (LIS-Humberto Delgado)
    ‪6 min drive‬

Room options

View all photos for Comfort Twin Plus (Quadruple Use)

Two single beds with white linens and dark frames, a grey sofa, and a brown rug, set against a neutral backdrop.

Comfort Twin Plus (Quadruple Use)

10.0 out of 10
Exceptional
(3 reviews)
  • 398 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Double or Twin Room

Relax in this stylish room with a large bed, wooden headboard, and flat-screen TV.

Comfort Double or Twin Room

9.0 out of 10
Wonderful
(38 reviews)
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Comfort Twin Plus (Triple Use)

Two single beds with white linens and dark frames, a grey sofa, and a brown rug, set against a neutral backdrop.

Comfort Twin Plus (Triple Use)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Comfort Double Room

Relax in comfort with a large bed, flat-screen TV, and workspace featuring a desk, lamp, and coffee maker.

Comfort Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Twin Room

Relax in this stylish room with a large bed, wooden headboard, and flat-screen TV.

Comfort Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 151 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Comfort Double Room

Relax in a stylish room with a large bed, desk, and geometric-patterned wallpaper.

Comfort Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Lisbon

Located in Lisbon City Center, HF Fénix Urban is within a 10-minute walk of popular sights such as Avenida da Liberdade and Marquis of Pombal Square. This 4-star hotel has 148 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and a 24-hour business center.

What's nearby

  • Eduardo VII Park - 2 min walk - 0.1 miles
  • Marquis of Pombal Square - 5 min walk - 0.3 miles
  • Avenida da Liberdade - 5 min walk - 0.3 miles
  • Rossio Square - 2 min drive - 1.4 miles
  • Santa Justa Elevator - 2 min drive - 1.4 miles

Getting around

  • Sete Rios Station - 2 min drive
  • Parque Station - 4 min walk
  • Humberto Delgado Airport (LIS) - 18 min drive

Restaurants

  • ‪Shakar - ‬3 min walk
  • ‪Bread & Friends - ‬2 min walk
  • ‪Fogo de Chão - ‬3 min walk
  • ‪Garden Balthazar Caffe - ‬4 min walk
  • ‪Lídia Restaurant & Bar - ‬3 min walk

About this property

HF Fénix Urban

Hotel with a restaurant, a short walk to Avenida da Liberdade
HF Fénix Urban features free WiFi in public areas, meeting rooms, and a 24-hour business center. Self parking is offered for EUR 19 per day. The 24-hour front desk has multilingual staff ready to assist with securing valuables and dry cleaning/laundry. Additional amenities include free newspapers, laundry facilities, and a banquet hall.
Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers, free toiletries, and slippers. Minibars, safes, and phones are also standard.

Languages

English, Portuguese, Spanish

Similar properties

Enjoy a city view from the large window, featuring cherry blossom trees. The room offers a seating area with sofas and a TV.

HF Fenix Garden

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.0 out of 10, Wonderful, 1,001 reviews
$103 nightly
The price is $119
Aug 23 - Aug 24
Total includes taxes and fees
HF Fenix Garden

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 19 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Self parking fee: EUR 19 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply).
Property Registration Number 5431

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards. Cash is not accepted. 

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

HF Fénix Urban
HF Fénix Urban Hotel
Hf Fenix Urban Hotel Lisbon
HF Fénix Urban Hotel Lisbon
HF Fénix Urban Lisbon
HF Urban
HF Fénix Urban Hotel
HF Fénix Urban Lisbon
HF Fénix Urban Hotel Lisbon

Frequently asked questions

Are free cancellation options available at HF Fénix Urban?

HF Fénix Urban offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

What can I see near HF Fénix Urban?

This hotel is situated in Lisbon City Center within a 10-minute walk of Avenida da Liberdade and Marquis of Pombal Square. You'll also find Rossio Square and Santa Justa Elevator within a short drive.

Will I be able to park at HF Fénix Urban?

Yes, parking is offered for EUR 19 per day. Accessible parking is also available for guests.

Does HF Fénix Urban include a casino?

No, HF Fénix Urban doesn't have a casino.

Will I find an indoor pool at HF Fénix Urban?

No, there is no indoor pool at this hotel.

What do couples enjoy most about HF Fénix Urban?

Couples staying at this hotel will appreciate amenities like a minibar and slippers as well as a bar.

Are there hot tubs at HF Fénix Urban?

No, there isn't a spa tub at this hotel.

Does HF Fénix Urban have a restaurant with a breakfast menu?

Yes, HF Fénix Urban serves buffet breakfast each morning for a surcharge from its restaurant.

Will HF Fénix Urban allow pets to stay for free?

No, pets aren't allowed at HF Fénix Urban.

Does HF Fénix Urban have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to HF Fénix Urban?

The closest major airport to HF Fénix Urban is Humberto Delgado Airport (LIS), which is 5.1 mi away (18 minutes by car). Another top airport is Cascais (CAT), which is located 12.9 mi away (23-minute drive).

Can I book a room with a balcony at HF Fénix Urban?

No, there aren't any guestrooms with balconies at HF Fénix Urban.

HF Fénix Urban Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 538 out of 1001 reviews
Rating 8 - Good. 368 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 25 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Nilka

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff attention is terrible
Stayed 3 nights in Apr 2025

6/10 Okay

CARMEN

Traveled with partner
Liked: Cleanliness, staff & service
This hotel is super close to the roundabout and entryway to Liberty A ensue and 25. Knute walk to the old port and commerce sqare
Stayed 2 nights in Apr 2025

10/10 Excellent

Yusmila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel and the location as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

zafer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel
Stayed 3 nights in Apr 2025

4/10 Poor

Jussye, orlando

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No room upgrade, no VIP recognition, mal functioning AC, expensive parking fee.
Stayed 2 nights in Apr 2025

10/10 Excellent

Valther

Liked: Cleanliness, staff & service, property conditions & facilities
n/A
Stayed 1 night in Mar 2025

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitality staff were perfect.
Stayed 2 nights in Mar 2025

10/10 Excellent

Reza

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 5 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

HF Fenix Urban

Excellent staff and the hotel was in a great location. Also took advantage of the special rate for the breakfast which was great value. It is about 20mins walk to the old part of the city but its a very easy walk but the metro is only 2 mins way which is a great alternative. Would stay here again
Stayed 3 nights in Mar 2025

10/10 Excellent

Ian

Stayed 3 nights in Feb 2025

10/10 Excellent

Phyllis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent choice stay.

The staff is excellent. The bed was very comfortable. The towels and room were a little shabby. The location is great.
Stayed 3 nights in Mar 2025

10/10 Excellent

Omar, Milton

Amazing
Stayed 3 nights in Feb 2025

8/10 Good

Robert J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed our stay

Hotel was very nice! We really like the location. Not too touristy and an easy walk to some very nice restaurants. The only issue we had is the floor seem kind of dirty. Found previous occupant’s medication on the floor as well as a lot of other stuff. Otherwise it was very clean
Stayed 1 night in Jan 2025

10/10 Excellent

Alec

Stayed 1 night in Nov 2024

8/10 Good

Pilar

Stayed 5 nights in Aug 2024

10/10 Excellent

Selkys

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and centric hotel
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Stayed 3 nights in Jul 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just finished a great five day stay at the HF Fenix Urban. The staff was friendly and the room was comfortable, perfectly equipped and impeccably maintained. As a former Hilton General manager, I was very impressed with the entire operation of this hotel and highly recommend it to anyone visiting Lisbon.
Stayed 5 nights in Aug 2024

6/10 Okay

Bilal

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down. The room is small, building is clean, staff is friendly. There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Stayed 2 nights in Aug 2024

6/10 Okay

Bilal

Traveled with partner
Liked: Cleanliness, staff & service
The air conditioner didn’t work as we’d have liked to. It allowed us to set the temperature as low as 18 degrees, but the temperature never went below 21 degrees. The maintenance team came to check with a temperature gun pointing at the air blowing from the vent which was at a lower temperature but the room never cooled down. The room is small, building is clean, staff is friendly. There’s a long line up always outside the hotel as there’s an immigration office (I believe) next door.
Stayed 1 night in Aug 2024

10/10 Excellent

Eran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great experience overall. Got the breakfast which was very good.
Stayed 4 nights in Jul 2024

8/10 Good

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Jeffrey

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed our stay. Convenient location. Staff very helpful. Bed was comfortable.
Stayed 5 nights in Jun 2024

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!!
Stayed 1 night in Jun 2024

8/10 Good

Ioannis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

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