El Polo Apart Hotel & Suites

4.0 star property
Hotel with free parking, steps from United States of America Embassy Lima

Choose dates to view prices

Photo gallery for El Polo Apart Hotel & Suites

Deluxe Suite, 2 Double Beds | Down comforters, minibar, in-room safe, desk
Senior Suite, 2 Double Beds | Down comforters, minibar, in-room safe, desk
Private kitchen
Front of property
Grand Suite | Down comforters, minibar, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Air conditioning
  • Housekeeping
  • Room service
  • 24/7 front desk

Explore the area

Map
Av. La Encalada #1515, Monterrico, Santiago de Surco, Lima, 33
  • United States of America Embassy Lima
    ‪2 min walk‬
  • Jockey Plaza
    ‪2 min drive‬
  • Jockey Exhibition Center
    ‪3 min drive‬
  • Lima (LIM-Jorge Chavez Intl.)
    ‪24 min drive‬

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Room options

Deluxe Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Suite, 2 Double Beds

  • 592 sq ft
  • Sleeps 3
  • 2 Double Beds

Senior Suite, 2 Double Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

Senior Suite, 1 Queen Bed

  • 431 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premium Room

  • 258 sq ft
  • Sleeps 3
  • 1 Queen Bed

Grand Suite

  • 258 sq ft
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Santiago de Surco

El Polo Apart Hotel & Suites places you next to United States of America Embassy Lima and within a 5-minute walk of other popular sights like San Pablo Clinic. This 60-room, 4-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • United States of America Embassy Lima - 2 min walk - 0.1 miles
  • San Pablo Clinic - 3 min walk - 0.2 miles
  • Clínica Internacional, Sede Surco - 5 min walk - 0.3 miles
  • Jockey Plaza - 2 min drive - 1.2 miles
  • Jockey Exhibition Center - 3 min drive - 1.7 miles

Getting around

  • San Juan Station - 9 min drive
  • Presbítero Maestro Station - 12 min drive
  • Jorge Chavez Intl. Airport (LIM) - 38 min drive

Restaurants

  • ‪Mercado 28 - ‬3 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Isolina Taberna Peruana - ‬4 min walk
  • ‪Sushi Ito - ‬2 min walk
  • ‪Pinkberry - ‬2 min walk

About this property

El Polo Apart Hotel & Suites

Hotel with free parking, steps from United States of America Embassy Lima
At El Polo Apart Hotel & Suites, guests have access to free WiFi in public areas, conference space, and a computer station. There's free parking, and an airport shuttle (available 24 hours) for USD 40 per person one-way. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include laundry facilities, a garden, and a banquet hall.
32-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Beds are dressed in down comforters and bathrooms offer hair dryers and free toiletries. Minibars, safes, and phones are also available.

Languages

English, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 14 for adults and USD 14 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Polo Bistro

Family friendly

  • Babysitting (surcharge)
  • Crib (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Day bed
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • One child 3 years old or younger stays free when using existing bedding
  • Cribs/infant beds are available for USD 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 14 for adults and USD 14 for children
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40 (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per night
  • Facilities fee: USD 10 per person, per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 2:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.
Property Registration Number 20333712505

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.

Additional information about polices, regulations, and more:

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • The hotel can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed in guestrooms.

Property is also known as

El Polo Apart Hotel Surco
El Polo Apart Surco
El Polo Apart Hotel And Suites
El Polo Apart Hotel Lima
El Polo Apart Hotel
El Polo Apart
El Polo Apart Hotel Suites
El Polo Apart & Suites
El Polo Apart Hotel Suites
El Polo Apart Hotel & Suites Hotel
El Polo Apart Hotel & Suites Santiago de Surco
El Polo Apart Hotel & Suites Hotel Santiago de Surco

Frequently asked questions

Is free cancellation available at El Polo Apart Hotel & Suites?

El Polo Apart Hotel & Suites offers free cancellation on some room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at El Polo Apart Hotel & Suites?

As of May 23, 2025, prices found for a 1-night stay for 2 adults at El Polo Apart Hotel & Suites on May 24, 2025 start from $175.5, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see around El Polo Apart Hotel & Suites?

This hotel is located in Santiago de Surco, just steps from Centro Comercial El Polo. You'll also find Jockey Plaza and Indian Market within a short drive.

Is parking available on site at El Polo Apart Hotel & Suites?

Yes, self parking is offered for free at the hotel. Accessible parking is also available for guests.

Does El Polo Apart Hotel & Suites include a casino on the premises?

No, El Polo Apart Hotel & Suites doesn't have a casino.

Will I find an indoor pool at El Polo Apart Hotel & Suites?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at El Polo Apart Hotel & Suites?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and a turndown service.

Are there hot tubs at El Polo Apart Hotel & Suites?

Yes, some guestrooms at this hotel feature private spa tubs.

Does El Polo Apart Hotel & Suites have a restaurant with a breakfast menu?

Yes, El Polo Apart Hotel & Suites serves buffet breakfast for a surcharge each morning at Polo Bistro.

Will El Polo Apart Hotel & Suites allow pets to stay for free?

No, pets and service animals aren't allowed at El Polo Apart Hotel & Suites.

Does El Polo Apart Hotel & Suites have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from El Polo Apart Hotel & Suites?

The closest major airport to El Polo Apart Hotel & Suites is Jorge Chavez Intl. Airport (LIM), which is 16.8 mi away (38 minutes by car).

Are there rooms with balconies at El Polo Apart Hotel & Suites?

Yes, some guestrooms at El Polo Apart Hotel & Suites offer a balcony.

El Polo Apart Hotel & Suites Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 45 out of 87 reviews
Rating 8 - Good. 23 out of 87 reviews
Rating 6 - Okay. 13 out of 87 reviews
Rating 4 - Poor. 2 out of 87 reviews
Rating 2 - Terrible. 4 out of 87 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rudiney

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good but much expensive
Stayed 1 night in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great ! Staff and service wonderful 👍
Stayed 3 nights in Jan 2025

10/10 Excellent

KENNETH MARTINEZ

Liked: Cleanliness, staff & service, property conditions & facilities
Great location,
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel, wonderful staff. In a beautiful location, everything right there, anything you need. Would definitely recommend and stay again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Caius

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the El Polo new mall. Great location for that area. Far from Larcomar and Miraflores but a nice area with new shopping.
Stayed 7 nights in Sep 2023

8/10 Good

Ivonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
What a nice surprise to find this hotel. Clean, great staff and good price.
Stayed 1 night in May 2023

10/10 Excellent

Jean-Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is fantastic, I felt safe it was very clean. The staff was phenomenal. I highly recommend staying at this hotel.
Stayed 11 nights in Feb 2023

10/10 Excellent

Gladys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grear location!

Best place to Stay if you have an early appointment at the American Embassy! Location at it best, several restaurants, an open shopping center, Medical center, Banks, Pharmacy, Cinema theater, etc. Clean, confortable, big suites, great restaurant and awesome Front Desk!
Stayed 1 night in Dec 2022

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service
Excellent service and rooms
Stayed 4 nights in Sep 2022

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The rooms are very comfortable, private and , near good restaurants, boutiques pharmacies, and everything you could need. I recommend this Hotel
Stayed 3 nights in Apr 2022

10/10 Excellent

CONRAD, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel this hotel could be anywhere in a major city in the world and it would atill be excellent
Stayed 8 nights in Mar 2022

10/10 Excellent

maria, anaheim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 1 night in Mar 2022

10/10 Excellent

Omar

Stayed 3 nights in Feb 2022

10/10 Excellent

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel I have stayed in Lima.
Stayed 4 nights in Dec 2021

10/10 Excellent

STEPHEN, NEWPORT

Stayed 13 nights in Sep 2021

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2021

6/10 Okay

Verified traveler

Stayed 2 nights in Jul 2021

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

ood hotel under conditions

Stayed here at the peak of the pandemic because of the location. Very clean. Hotel was short staffed and understood on delayed times. Vreakfast took more than 2 hrs and necer received it. Even though we paid and no refund was given.
Stayed 1 night in Apr 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2020

4/10 Poor

Verified traveler

Stayed 1 night in Apr 2020

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Good hotel

It was good but the desk refused to give us a receipt for the vat tax. Other than that a beautiful hotel.
Stayed 1 night in Jan 2020

10/10 Excellent

Santiago

Stayed 14 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location if you are going for a business trip. Traffic is very tedious in Lima so you need to stay close to your meetings
Stayed 3 nights in Sep 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019