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The Whitlock

Property class: 2

Choose dates to view prices

Photo gallery for The Whitlock

A large house with a covered patio area featuring outdoor seating and a fire pit.
A sunlit room with large windows, a stone floor, and two rocking chairs.
A corner dining area with a wooden table set for four, surrounded by upholstered chairs.
A well-lit room with a large window, a clock, and a fireplace. There are several chairs and a table with a vase.
A cozy lounge area with plush seating, a fireplace, and large windows offering a view of the outdoors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services
  • Housekeeping

Explore the area

View in a map
16 Church St, Lenox, MA, 01240
  • Place, Lenox Library
    ‪5 min walk‬
  • Place, Ventfort Hall Mansion and Gilded Age Museum
    ‪6 min walk‬
  • Place, Shakespeare and Company
    ‪14 min walk‬
  • Airport, Hudson, NY (HCC-Columbia County)
    ‪52 min drive‬

Room options

View all photos for Standard Two Double

A hotel room with two beds, a nightstand, a lamp, and a window with a view of buildings.

Standard Two Double

7.8 out of 10
Good
(8 reviews)
  • 260 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Cozy Queen

A large bed with a wooden headboard, two bedside tables, and a nightstand.

Cozy Queen

8.6 out of 10
Excellent
(14 reviews)
  • 150 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Nest Suite

A living room with a sofa, a coffee table, a TV, and a chair.

Nest Suite

10.0 out of 10
Exceptional
(1 review)
  • 419 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe King

A bedroom with a bed, bedside tables, a dresser, a television, and large windows.

Deluxe King

8.6 out of 10
Excellent
(8 reviews)
  • 257 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard King

A neatly made bed with white and patterned pillows, a wooden nightstand with a lamp, and a green door in the background.

Standard King

8.8 out of 10
Excellent
(14 reviews)
  • 234 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Queen

A neatly made bed with two bedside tables, each with a lamp, a green door, and two framed pictures on the wall.

Standard Queen

7.4 out of 10
Good
(9 reviews)
  • 182 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible

A bedroom with a large bed, a nightstand, a lamp, and a window with a view of greenery.

Standard Room, 1 King Bed, Mobility Accessible

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mobility Accessible

A hotel room with two beds, a nightstand with a lamp, a chair, and a view of the outside through a door.

Standard Room, 2 Double Beds, Mobility Accessible

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

DOUBLE DELUXE KING BED

  • Sleeps 4

DOUBLE Accessible KING SIZE BED

  • Sleeps 4

DOUBLE KING SIZE BED

  • Sleeps 4

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Lenox
  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,003 reviews
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Total with taxes and fees
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About the neighborhood

Lenox

The Whitlock places you next to Lenox Library and within a 10-minute walk of Berkshire Performing Arts Center. This 30-room hotel welcomes guests with conveniences like free in-room WiFi, free self parking, and coffee/tea in a common area.

What's nearby

  • Lenox Library - 5 min walk - 0.3 miles
  • Berkshire Performing Arts Center - 6 min walk - 0.4 miles
  • Ventfort Hall Mansion and Gilded Age Museum - 6 min walk - 0.4 miles
  • Shakespeare and Company - 14 min walk - 0.8 miles
  • Wyndhurst Golf & Club - 3 min drive - 1.6 miles

Getting around

  • Pittsfield Intermodal Transportation Center - 13 min drive
  • Pittsfield, MA (PSF-Pittsfield Municipal) - 12 min drive

Restaurants

  • ‪Antimony Brewing - Craft Brewery & Kitchen - ‬4 min drive
  • ‪Tanglewood Cafe - ‬4 min drive
  • ‪Bistro Zinc - ‬2 min walk
  • ‪Chocolate Springs Cafe - ‬3 min drive
  • ‪Lenox Coffee - ‬5 min walk

About this property

The Whitlock

The Whitlock features free WiFi in public areas, a business center, and coffee in a common area. Free parking is included with your stay. Helpful staff is there to provide luggage storage, as well as offer insight about the area. Additional amenities include a terrace, a communal living room, and a garden.
Guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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  • Pool
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  • Air conditioning
  • Housekeeping
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Communal living room
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [11 Old Stockbridge Rd, Lenox, MA 01240, United States]
Guests will receive an email within 24 hours before arrival with check-in information
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Pets

  • This property doesn't allow pets

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: USD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
  • Check-in: 3:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
Driving? This property offers free parking.
Property Registration Number C0356161520

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

Church Street Inn
The Whitlock Hotel
The Whitlock Lenox
The Whitlock Hotel Lenox

Frequently asked questions

Are free cancellation options available at The Whitlock?

The Whitlock provides free cancellation on certain room rates. For specific requirements, review the cancellation policy on our site.

How much does it cost to stay at The Whitlock?

As of Oct 6, 2026, prices found for a 1-night stay for 2 adults at The Whitlock on Nov 2, 2026 start from $146, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do within easy reach of The Whitlock?

Located steps from Lenox Library, this hotel is in Lenox, and within a 10-minute walk of Ventfort Hall Mansion and Gilded Age Museum and Berkshire Performing Arts Center. You'll also find Tanglewood Music Center and Shakespeare and Company within a short drive.

Does The Whitlock have a casino on the premises?

No, The Whitlock doesn't have a casino.

Will I find an indoor pool at The Whitlock?

No, there is no indoor pool at this hotel.

Does The Whitlock feature a restaurant that includes a breakfast menu?

No, The Whitlock doesn't have a restaurant that serves breakfast.

Will The Whitlock allow pets to stay free of charge?

No, pets aren't allowed at The Whitlock.

How close is the airport from The Whitlock?

The closest major airport to The Whitlock is Pittsfield, MA (PSF-Pittsfield Municipal), which is 6.2 mi away (12 minutes by car). Another top airport is Hudson, NY (HCC-Columbia County), which is located 29.7 mi away (48-minute drive).

The Whitlock Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 202 out of 392 reviews
Rating 8 - Good. 106 out of 392 reviews
Rating 6 - Okay. 50 out of 392 reviews
Rating 4 - Poor. 24 out of 392 reviews
Rating 2 - Terrible. 10 out of 392 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited on a Tanglewood concert night in August. Check-in process was super easy and staff was reachable almost immediately via text. Very clean, updated and well-appointed room. Bar area was quiet but someone was always accessible to get us ice or an adult beverage. Complimentary water & coffee. Lovely outdoor courtyard where we enjoyed the fire pit post-concert. Great location… walkable to all shops and restaurants! Would highly recommend and will definitely stay here again!
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Charming place and close to the Lenox downtown area.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful old inn in the heart of a lovely old town.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place. Love its charm and ambience. Have been here many times and will return.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, spacious room.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So enjoyable! Very low key and private. Will definitely return
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Nice rooms, great location.
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was initially worried seeing mixed reviews about The Whitlock but we had a wonderful time. Location cannot be beat - walk out the door into town and everything Lenox has to offer. Room was clean, cozy and comfortable. AC was strong even during a heatwave. SmartTV with all of the streaming channels. The lobby and patio space were great, and there is a little convenience area to buy waters or juice. The staff were responsive and helpful when we wanted to switch rooms. Wonderful trip all around, I recommend the Whitlock for your trip to Lenox!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Super cute place and walking distance to a bunch of great shops and food!
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, amenities
We liked that we could walk to Tanglewood--the location was the strongest asset of the property. There was minimal staff-- I received a text that front desk staff was leaving at 7pm. The room was adequate. The heat exchanger worked but the air blew directly on our bed. There were no coffee pods with caffeine for early risers.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely historical hotel within walking distance to many great shops and restaurants. Staff members maintained good communication and were very helpful throughout our stay. Rooms were clean, quiet, and comfortable. Would definitely stay there again.
Stayed 1 night in Feb 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Be careful - this property charges your credit card for the stay when you check in online, after you’ve already paid Expedia. It is very difficult to reach a responsible individual/manager to resolve the billing dispute, and they haven’t been responsive to Expedia either.
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Amenities
Disliked: Cleanliness
When we checked in there was human hair in the bed sheets and a stick red substance on the floor and bureau. The staff quickly tried to correct the situation with new sheets while we left the property. When we returned we learned that they used the incorrect size fitted sheet but when we realized it it was too late to say anything. We enjoy Lennox and will be looking at other lodging options.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we stayed there it was off season and there were very few people staying there. Checking in was very different as Expedia told us to do one thing and the hotel had other directions. We finally got in touch with an employee who was very welcoming and informative. The outside doors remain unlocked 24 hours so the only locked door was the room we stayed in- apparently it is a safe place. The room was beautiful, bed very comfortable and bathroom clean and modern.
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Amenities
Great location! walk downtown shops and restaurants . Could walk a mile to tanglewood if feeling brave. I did not but others staying at hotel did to avoid concert traffic. The inn keeper seemed a bit overwhelmed and perhaps not enough staff to turn over the inn for arriving guests . He was in communication with me and trying his best. Bed was comfortable but nothing really stood out about the appearance of interior. Looks like they are trying to improve and grow the inn with an addition of a lounge and more , but it’s not done yet . Wishing them all the best . Good inn, even better location .
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
great location
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We had a late arrival, which worked out with self checkout. Left the next morning after 9am, didn't see a single staff member during our whole stay, Was a bit of a challenge getting luggage up to the top floor without an elevator but we probably should have realized that when we booked. Nice property, nice big room with separate area for visiting. TV channel choices, which included streaming services, was excellent. Overall a good experience, just didn't see anyone there.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Warm vibe!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are clean, large, good shower, good bed
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of this hotel is excellent, right in the town center of Lenox, close to all the shops and restaurants. I was a little concerned initially about the reviews I read regarding the level of cleanliness of the rooms which I am extremely particular about. The room was very clean so maybe the issue has been addressed. Communication with staff via text which normally would be concerning was also very prompt and quick. They respond to texts right away and always very kind so shouldnt be a concern for those who are concerned that they are not speaking to someone in person directly. Will definitely stay again if the rates are reasonable.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
The desk is not attended. The person is available by text adn was very nice when she arrived. You need to login to get your room number and door code. No amenities, coffee or tea. Rooms are clean and updated but an older hotel.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The facility is unfortunately only staffed 2-8pm daily. None of exterior doors lock at night. Front desk staff was very helpful. The place was very clean and convenient to shops and restaurants.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great loved our stay!
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining options are walkable nearby
Stayed 2 nights in Oct 2025