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Hotel Ciudad del Mar

Property class: 3

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Photo gallery for Hotel Ciudad del Mar

A hotel room with a bed, two nightstands, a lamp, a sofa, and a large window with a forest and lake view.
A modern living room with a round coffee table, a beige sofa, a wall-mounted TV, and a kitchen area with a sink and a bar stool.
A modern elevator with a metallic finish, a large woven plant in a cylindrical pot, and stone-tiled walls.
A living room with a round shelving unit, a blue sofa, and a dining area with a table and chairs.
A hotel room with a cityscape mural, a sofa, a chair, and a ceiling light.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

View in a map
Calle la Naval 38, Las Palmas de Gran Canaria, Las Palmas, 35008
  • Place, Las Canteras Beach
    ‪2 min walk‬
  • Place, El Muelle Shopping Center
    ‪10 min walk‬
  • Place, Santa Catalina Park
    ‪10 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪26 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

A plush toy bear holding a heart, placed on a cushion with a plate of wrapped gifts underneath.

Deluxe Double Room, 1 Queen Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

A room with a sofa, a small round table with a book and a bottle, a wall with a rock-like texture, a cabinet, and a desk with a chair.

Studio Suite, 1 Queen Bed with Sofa bed

  • 279 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Queen Bed, Non Smoking

A bedroom with a large bed, a TV mounted on the wall, a mirror, and a mural of a mountainous landscape.

Standard Double Room, 1 Queen Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 258 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Las Palmas de Gran Canaria

Located in La Isleta, Hotel Ciudad del Mar is within a 5-minute walk of Las Canteras Beach and within 15 minutes of other popular attractions like Santa Catalina Park. This 15-room, 3-star hotel welcomes guests with in-room amenities like minibars, Smart TVs, and TVs.

What's nearby

  • Las Canteras Beach - 2 min walk - 0.1 miles
  • Poema del Mar Aquarium - 8 min walk - 0.5 miles
  • El Muelle Shopping Center - 10 min walk - 0.6 miles
  • Santa Catalina Park - 10 min walk - 0.6 miles
  • Port of Las Palmas - 4 min drive - 1.7 miles

Getting around

  • Gran Canaria Airport (LPA) - 29 min drive

Restaurants

  • ‪Ginger - ‬3 min walk
  • ‪Churrería la Unión - ‬1 min walk
  • ‪La Viña Del Puerto - ‬4 min walk
  • ‪Mojo Tumbáo - ‬3 min walk
  • ‪Pizzería Calabreza - ‬2 min walk

About this property

Hotel Ciudad del Mar

Guests of Hotel Ciudad del Mar enjoy free WiFi in public areas, coffee in a common area, and a terrace. Airport transportation is made easy with an airport shuttle (available 24 hours) for EUR 54 per vehicle one-way. The 24-hour front desk has multilingual staff ready to assist with concierge services, securing valuables, and dry cleaning/laundry. This smoke-free hotel also has a TV in a common area.
Smart TVs come with satellite channels, and free WiFi keeps guests connected. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Minibars, laptop-compatible safes, and phones are also standard. Housekeeping is available on request.
The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 10 per day)
  • 24-hour roundtrip airport shuttle on request for a surcharge

Food and drink

  • Weekday full breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Grab bar near toilet (47 inches high)
  • Hardwood flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (47 inches high)

More

  • 1 building
  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • iPod dock
  • MP3 dock
  • Smart TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in; guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

  • This property doesn't allow pets (service animals welcome)

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Breakage deposit: EUR 100.00 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for full breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Airport shuttle fee: EUR 54 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 10 per day (984 ft away)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
  • Check-in: 3:00 PM—-11:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a first aid kit.
  • At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.
  • Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests providing vaccination records must have received complete COVID-19 vaccination at least 14 days prior to check-in.

Additional information about polices, regulations, and more:

  • Due to national regulations, cash transactions can't exceed EUR 1000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad Mar
Ciudad Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel
Hotel Ciudad del Mar Las Palmas de Gran Canaria
Hotel Ciudad del Mar Hotel Las Palmas de Gran Canaria

Frequently asked questions

Is free cancellation available at Hotel Ciudad del Mar?

Hotel Ciudad del Mar provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

How much does it cost to stay at Hotel Ciudad del Mar?

As of Sep 7, 2026, prices found for a 1-night stay for 2 adults at Hotel Ciudad del Mar on Sep 8, 2026 start from $92, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Hotel Ciudad del Mar?

This hotel is situated in La Isleta within a short 3-minute walk of Las Canteras Beach and also 12 minutes on foot from Santa Catalina Park. You'll also find El Muelle Shopping Center and Casino Las Palmas less than a mile away.

Is there parking available at Hotel Ciudad del Mar?

No, there isn't parking at this hotel.

Does Hotel Ciudad del Mar have a casino at the property?

No, Hotel Ciudad del Mar doesn't have a casino.

Will I find an indoor pool at Hotel Ciudad del Mar?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Hotel Ciudad del Mar?

Amenities that appeal to couples at this hotel include premium bedding, a minibar, and a smart TV.

Are there hot tubs at Hotel Ciudad del Mar?

No, there isn't a spa tub at this hotel.

Does Hotel Ciudad del Mar have a restaurant that serves breakfast?

Yes, Hotel Ciudad del Mar serves a full breakfast on weekday mornings for a surcharge from its cafe.

Will Hotel Ciudad del Mar allow pets to stay for free?

No, pets aren't allowed at Hotel Ciudad del Mar though service animals are welcome.

Are there connecting rooms at Hotel Ciudad del Mar?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Hotel Ciudad del Mar?

The closest major airport to Hotel Ciudad del Mar is Gran Canaria Airport (LPA), which is 16.6 mi away (29 minutes by car).

Are there rooms with balconies at Hotel Ciudad del Mar?

No, there aren't any guestrooms with balconies at Hotel Ciudad del Mar.

Hotel Ciudad del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 70 out of 125 reviews
Rating 8 - Good. 35 out of 125 reviews
Rating 6 - Okay. 12 out of 125 reviews
Rating 4 - Poor. 6 out of 125 reviews
Rating 2 - Terrible. 2 out of 125 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Levi

Liked: Cleanliness, property conditions & facilities
Overall great place to stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff that helped book taxi for early morning airport shuttle as well as offer delicious restaurant recommendations!
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Alexander

Liked: Cleanliness, staff & service
Very good location for carnival as it is right around the corner from the market and plaza where the action is
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Stian

Liked: Cleanliness, staff & service, amenities
It was a good hotell. quiet and nice roomservice.
Stayed 13 nights in Jan 2026
Verified review

10/10 Excellent

paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel in a great location not far from beach & restaurants hotel looks brand new & in excellent condition
Stayed 6 nights in Mar 2025
Verified review

10/10 Excellent

Deirdre

Liked: Cleanliness, staff & service, amenities
Excellent family run small hotel. Lovely people. Very nice room, comfortable bed, great shower and WiFi. Quiet at night time. They do not have facilities for bike storage and it’s not possible to put them in the elevator. I would highly recommend a stay here.
Stayed 1 night in Feb 2026
Verified review

8/10 Good

Andrea

Liked: Cleanliness
Basic but clean hotel close to the beach.
Verified review

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, simpel and nice room at the hotel
Stayed 7 nights in Nov 2023
Verified review

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location, near the beach. Very friendly and helpful staff.
Stayed 7 nights in Feb 2025
Verified review

10/10 Excellent

KENNETH MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel

Great hotel nice and quiet
Stayed 1 night in Feb 2024
Verified review

8/10 Good

Sven

Liked: Cleanliness, staff & service

Good Hotel 👍

Hotel is nice good Family Hotel and for 3 and 5 days good service,No breakfast SAT sunday and satarday reception is grat
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night, work travel.

Very nice hosts. Superfriendly! Close to beach area.
Stayed 1 night in Mar 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfy

Would recommend this hotel, the staff were friendly and helpful. The room we had was very big and very comfy. Would definitely stay here again.
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, updated rooms, and super friendly staff. This hotel was perfect for us. The hotel staff, Juan Fernando, was unbelievably helpful. This will be our go-to hotel for all future visits to Las Palmas. I highly recommend this hotel.
Verified review

8/10 Good

Olawale

Liked: Cleanliness, property conditions & facilities
The accommodation was very basic but clean and location is excellent. The front desk was not always staffed and had to wait for a few minutes for a very helpful lady to arrive and get the check-in done. It was however quite difficult to communicate with the man who took over for the remainder of my stay. All in all, I'd stay there again but in an upgraded room.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very welcoming and helpful, the beautiful receptionist spent time showing us a map of the area and pointed out all places of interest to visit. The hotel was immaculate as was our very spacious room which was cleaned daily by a lovely friendly cleaning lady who offered fresh sheets and towels if required. There was also on offer a range of fresh continental breakfast foods with tea, coffee and juices. The receptionist also booked our taxi back to the airport and made sure it was on time. We will definitely stay here again the next time we visit the island. Highly recommend this hotel.
Stayed 7 nights in Oct 2025
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

A good stay overall with excellent service

Overall satisfactory. Service was excellent. Room was small - the beds were ok but no heat (it got a little cold at night)
Stayed 2 nights in Jan 2025
Verified review

10/10 Excellent

Aki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice place

We liked this hotel. It was very clean and nice. We didn't have any issues about anything.
Stayed 2 nights in Jan 2024
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to Gran Canaria

Trip to avoid the freeze in the UK. Walking and sightseeing
Stayed 4 nights in Dec 2022
Verified review

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

All personnel was very polite, ready to help, the hotel is very clean, nice, new and very close to the beach and center of the city, park Santa Catalina.
Stayed 2 nights in Mar 2024
Verified review

10/10 Excellent

OLLI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very friendly and helpful personnel!
Stayed 7 nights in Nov 2023
Verified review

8/10 Good

Sini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
With out balcony :(
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Jennifer

Disliked: Staff & service
No luggage storage
Stayed 2 nights in Mar 2025
Verified review

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A one person renter will probably have no problem with the room. First, the desk clerk did not speak English and has a hard time when we explained our problem. The bathroom had mold in the corners, the toilet paper holder was broken and the toilet paper constantly fell on the floor. The couch bed was just a bed, no couch. The mattress and pillow also had mold. Expedia was informed and they and the hotel management negotiated charging for one night and a cancellation fee. We were told to see the manager the next morning. When we returned the next day, the manager refused to accommodate the agreement and refused to negotiate charging for the week. Horrible customer service.
Verified review

8/10 Good

Niina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bei Ankunft nur spanisch sprechendes Personal aber total hilfsbereit und bemüht (rudimentäre Kenntnisse vorhanden), sehr sauberes Zimmer inkl Bad, leider etwas hellhörig
Stayed 2 nights in Apr 2026