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Aparthotel

BIG HOTEL LÀO CAI

4.5 star property
Luxury aparthotel with a full-service spa and free valet parking

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Photo gallery for BIG HOTEL LÀO CAI

Front of property
Front of property
Body treatments, aromatherapy, hot stone massages, body scrubs, facials
Reception
Deluxe Double Room Single Use | 1 bedroom, individually decorated, individually furnished, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Spa
  • Outdoor Space
  • Parking included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
503 Ð. Hoàng Liên, Lao Cai, Lào Cai, 330000
  • Thuy Hoa Park
    ‪3 min drive‬
  • China-Vietnam Border Crossing
    ‪3 min drive‬
  • Den Mau Temple
    ‪3 min drive‬

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Room options

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, individually decorated, individually furnished, desk

Superior Single Room

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | 1 bedroom, individually decorated, individually furnished, desk

Family Double Room

  • Studio
  • 1 bathroom
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Double Room Single Use

Deluxe Double Room Single Use | 1 bedroom, individually decorated, individually furnished, desk

Deluxe Double Room Single Use

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

About the neighborhood

Lao Cai

BIG HOTEL LÀO CAI is located within a few miles (5 km) of Hekou Customs Site and Thuy Hoa Park. This 20-room, 4.5-star aparthotel has a full-service spa along with free in-room WiFi and free valet parking.
View more Aparthotels in Lao CaiOpens in a new window

What's nearby

  • Thuy Hoa Park - 3 min drive - 1.9 miles
  • China-Vietnam Border Crossing - 3 min drive - 2.1 miles
  • Den Mau Temple - 3 min drive - 2.1 miles
  • Sapa Market - 25 min drive - 18.4 miles
  • Sapa Lake - 26 min drive - 18.8 miles

Getting around

  • Lao Cai Train Station - 5 min drive

Restaurants

  • ‪Hai Nhi Restaurant - ‬2 min drive
  • ‪Vietemotion Cafe & Restaurant Lao Cai - ‬2 min drive
  • ‪Nhà Hàng Hồng Long - ‬16 min walk
  • ‪Hai Yen Restaurant - ‬3 min drive
  • ‪Terminus Restaurant - ‬2 min drive

About this property

BIG HOTEL LÀO CAI

Luxury aparthotel with a full-service spa and free valet parking
Guests of BIG HOTEL LÀO CAI enjoy features like a full-service spa, free WiFi in public areas, and spa services. You can take advantage of free valet parking if you drive. The front desk is staffed 24 hours a day to help with concierge services and access to locker space.
Each apartment is soundproofed and features a balcony and space to spread out with a separate bedroom and a sitting area. Guests can expect to find free WiFi. The bathroom offers a rainfall showerhead, toothbrushes and toothpaste, and slippers. Other standard amenities include a private yard, a microwave, and a refrigerator. Change of towels is available on request.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Jolly Spa. Services include hot stone massages, facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Chinese (Mandarin), English, Vietnamese

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Property amenities

Pool/Spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Full-service spa
  • Hot stone massages
  • Reflexology

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Free valet parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Microwave
  • Paper towels
  • Refrigerator
  • Shared kitchen access

Bedrooms

  • Bedroom

Bathroom

  • Rainfall showerhead
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Living spaces

  • Separate sitting area

Outdoor areas

  • Balcony
  • Yard

Work spaces

  • Laptop workspace

Pets

  • No pets allowed

Suitability/Accessibility

  • Hardwood flooring in room
  • No elevator
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Mobile key entry
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • Access via exterior corridors
  • Bed sheets changed on request
  • Cleaning products are eco-friendly
  • Individual decor
  • Individual furnishings
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Late check-in fee for check-in between 6:00 PM and midnight

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 2:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and debit cards. Cash is not accepted. 
  • Guests can access their rooms with a mobile device.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services. Contact the aparthotel at the phone number listed on your booking confirmation.
  • There are no elevators.

Property is also known as

BIG HOTEL LÀO CAI Lao Cai
BIG HOTEL LÀO CAI Aparthotel
BIG HOTEL LÀO CAI Aparthotel Lao Cai

Frequently asked questions

Is a free cancellation option available at BIG HOTEL LÀO CAI?

BIG HOTEL LÀO CAI offers free cancellation on some room rates. To learn more, take a look at the cancellation policy on our site.

What is there to do within easy reach of BIG HOTEL LÀO CAI?

This aparthotel is located in Lao Cai, close to China-Vietnam Border Crossing, Hekou Customs Site, and Thuy Hoa Park. You'll also find Den Mau Temple and Head Office against Flood, Hekou within a short drive.

Is there parking available at this aparthotel?

Yes, valet parking is offered for free at the aparthotel.

Is a spa located at BIG HOTEL LÀO CAI?

Jolly Spa is the aparthotel's spa and services include hot stone massages, reflexology, and aromatherapy.

Does BIG HOTEL LÀO CAI have a casino?

No, BIG HOTEL LÀO CAI doesn't have a casino.

Is there an indoor pool at BIG HOTEL LÀO CAI?

No, there is no indoor pool at this aparthotel.

What will couples enjoy most about a stay at BIG HOTEL LÀO CAI?

Couples staying at this aparthotel will appreciate amenities like a rainfall showerhead and slippers as well as a full-service spa.

Are there hot tubs at BIG HOTEL LÀO CAI?

No, there isn't a spa tub at this aparthotel.

Does BIG HOTEL LÀO CAI feature a restaurant that includes a breakfast menu?

No, BIG HOTEL LÀO CAI doesn't have a restaurant that serves breakfast.

Does BIG HOTEL LÀO CAI allow pets to stay for free?

No, pets aren't allowed at BIG HOTEL LÀO CAI.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

Are there rooms with balconies at BIG HOTEL LÀO CAI?

Yes, every apartment at BIG HOTEL LÀO CAI comes with a balcony with some featuring courtyard views.

BIG HOTEL LÀO CAI Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 3 out of 4 reviews
Rating 8 - Good. 1 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 0 out of 4 reviews

9.6/10

Cleanliness

9.0/10

Amenities

10/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Shaina

Liked: Cleanliness, room comfort

Budget Friendly

We booked this hotel to have a nap in before our train departed but it turned out to be quite nice for the price. It is the cheapest hotel I've ever booked but certainly not the worst. We would have happily stayed a night if not for time constraints. The room did smell a little bit like cigarettes and the bed was Vietnamese (so hard by western standard), but again for the price we were happy with it.
Stayed 1 night in Jun 2025

10/10 Excellent

John, Toronto

Liked: Cleanliness, property conditions & facilities
Comfortable bed, good bathroom, helpful staff, and overall great value for the money.
Stayed 2 nights in Mar 2025

10/10 Excellent

Loi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and modern facility. Friendly staff. Reasonable price.
Stayed 2 nights in Feb 2024

8/10 Good

inchul

Traveled with group
Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Nov 2024